2013 TOYOTA HIGHLANDER air condition

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W
e realize that your confidence in
the quality and reliability of our
products was a key factor in
your decision to buy a Toyota. We also
know how disruptive the loss of
transportation can be to your daily routine.
That’s why we’re pleased to offer you the
benefits of our Transportation Assistance
Policy.
Under this policy, you are eligible for
transportation assistance if your Toyota
must be kept overnight for
warranty-covered repairs. The policy
applies when your vehicle must be kept
overnight for any of the following reasons:
• The warranty repairs will take longer
than one day to complete.
• The warrantable condition requires
extensive diagnosis.
• The parts needed for the warranty
repairs are not readily available and
your vehicle is inoperative or unsafe
to drive.
The policy does not apply when warranty
repairs can be completed in one day but
the vehicle must be kept overnight due to
dealer or owner scheduling conflicts.
The Transportation Assistance Policy
applies for the duration of the New Vehicle
Limited Warranty. The policy applies to all
2013 model-year Toyotas sold and
serviced by authorized Toyota dealerships
in the mainland United States and Alaska.
For further details, please consult your
Toyota dealer.
Transportation Assistance
Introduction9
INTRODUCTION

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Who Is the Warrantor
The warrantor for these limited warranties
is Toyota Motor Sales, U.S.A., Inc.
(“Toyota”), 19001 South Western Avenue,
Torrance, California 90509-2991, a
California corporation.
Which Vehicles Are Covered
These warranties apply to all 2013 model
year Highlander vehicles distributed by
Toyota that are originally sold by an
authorized dealer in the United States and
normally operated or touring in the United
States, U.S. territories or Canada.
Warranty coverage is automatically
transferred at no cost to subsequent
vehicle owners.
Multiple Warranty Conditions
This booklet contains warranty terms and
conditions that may vary depending on the
part covered. A warranty for specific parts
or systems, such as the Powertrain
Warranty or Emission Performance
Warranty, is governed by the coverage set
forth in that warranty as well as the
General Warranty Provisions.
When Warranty Begins
The warranty period begins on the
vehicle’s in-service date, which is the first
date the vehicle is either delivered to an
ultimate purchaser, leased, or used as a
company car or demonstrator.
Repairs Made at No Charge
Repairs and adjustments covered by these
warranties are made at no charge for parts
and labor.
Parts Replacement
Any needed parts replacement will be
made using new or remanufactured parts.
The decision whether a part should be
repaired or replaced will be made by the
servicing Toyota dealership and/or Toyota.
Parts scheduled to be replaced as required
maintenance are warranted until their first
replacement only.
Important:You must use the Dispute
Settlement Program (or, in California,
the CDSP) before seeking remedies
through a court action pursuant to the
Magnuson-Moss Warranty Act (the
“Act”). However, if you choose to
pursue rights and remedies not
created by the Act, you are not
required to use the Dispute Settlement
Program (CDSP). You may also be
required to use the Dispute Settlement
Program or CDSP before seeking
remedies under the “Lemon Laws” of
your state. Please check this booklet
and the appropriate page of the
Owner’s Warranty Rights Notification
booklet for additional information and
the requirements applicable to your
state.
General Warranty Provisions
10Your Warranties in Detail
WARRANTY

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Corrosion Perforation Warranty
This warranty covers repair or replacement
of any original body panel that develops
perforation from corrosion (rust-through),
subject to the exceptions indicated under
“What Is Not Covered” on pages 14-15.
Coverage is for 60 months, regardless of
mileage.
For information on how to protect your
vehicle from corrosion, see the section
entitled “Corrosion Prevention and
Appearance Care” in the
Owner’s Manual.
Towing
When your vehicle is inoperable due to
failure of a warranted part, towing service
to the nearest authorized Toyota dealership
is covered.
WHAT IS NOT COVERED
This warranty does not cover damage or
failures resulting directly or indirectly from
any of the following:
•Fire, accidents or theft
• Abuse or negligence
• Misuse — for example, racing or
overloading
• Improper repairs
• Alteration or tampering, including
installation of non-Genuine Toyota
Accessories
• Lack of or improper maintenance,
including use of fluids other than
those specified in the
Owner’s Manual
•Installation of non-Genuine Toyota
Parts
• Airborne chemicals, tree sap, road
debris (including stone chips), rail
dust, salt, hail, floods, wind storms,
lightning and other environmental
conditions
• Water contamination
This warranty also does not cover the
following:
Tires
Tires are covered by a separate warranty
provided by the tire manufacturer. See
page 29.
Normal Wear and Tear
Noise, vibration, cosmetic conditions and
other deterioration caused by normal wear
and tear.
New Vehicle Limited Warranty
14Your Warranties in Detail
WARRANTY

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WHAT IS NOT COVERED
These warranty obligations do not apply to
failures or noncompliance caused by:
•The use of replacement parts not
certified in accordance with
aftermarket parts certification
regulations.
• The use of replacement parts not
equivalent in quality or design to
original equipment parts.
Provisions under the “What Is Not
Covered” section of the New Vehicle
Limited Warranty also apply to this
warranty.
WARRANTY PARTS LIST
Air Conditioning System
•Compressor
• Condenser
• Evaporator
• Associated Parts
Air/Fuel Metering System
•Air/fuel ratio feedback control system
• Cold-start enrichment system
• Deceleration control system
• Electronic fuel injection system
components
– Airflow sensor
– Engine control module (8/80)
– Throttle body
– Other components
Air Induction System
• Intake manifold and intake air surge
tank
Catalyst System
•Catalytic converter and protector
(8/80)
• Constricted fuel filler neck
• Exhaust manifold
• Exhaust pipe (manifold to catalyst
and/or catalyst to catalyst)
Evaporative Control System
•Charcoal canister
• Diaphragm valve
• Fuel filler cap
• Fuel tank
• Vapor liquid separator
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
Federal Emission Control Warranty
18Your Warranties in Detail
WARRANTY

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Vehicles equipped with a California
Certified Emission Control System that
are sold, registered and operated in
California or any state that adopts
California emission warranty provisions
are covered by this warranty. Currently,
Connecticut, Maine, Maryland,
Massachusetts, New Jersey, Oregon,
Pennsylvania, Rhode Island, Vermont
and Washington are the other states to
which this warranty applies. Vehicles
covered by this warranty are also
covered by the Federal Emission
Control Warranty (see page 17).
YOUR WARRANTY RIGHTS
AND OBLIGATIONS
The California Air Resources Board (CARB)
and Toyota are pleased to explain the
emission control system warranty for your
2013 vehicle. In California, new motor
vehicles must be designed, built and
equipped to meet the state’s stringent
anti-smog standards. CARB regulations
require that Toyota must warrant the
emission control system on your vehicle
for the time periods indicated on the next
page, provided there has been no abuse,
neglect or improper maintenance of your
vehicle.
Your emission control system may include
parts such as the fuel injection system,
ignition system, catalytic converter and
engine computer. Also included may be
hoses, belts, connectors and other
emissions-related assemblies.
Where a warrantable condition exists,
Toyota will repair your vehicle at no cost
to you, including diagnosis, parts and
labor.
California Emission Control Warranty
Your Warranties in Detail23
WARRANTY

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WHAT IS NOT COVERED
These warranty obligations do not apply to
failures or noncompliance caused by:
•The use of replacement parts not
certified in accordance with
aftermarket parts certification
regulations.
• The use of replacement parts not
equivalent in quality or design to
original equipment parts.
Provisions under the “What Is Not
Covered” section of the New Vehicle
Limited Warranty also apply to this
warranty.
PARTS LIST: LONG-TERM
EMISSION DEFECT
WARRANTY
The parts listed here are covered for seven
years or 70,000 miles from the vehicle’s
in-service date, whichever occurs first.
Air Conditioning System
•A/C amplifier
• A/C tube and accessory (cabin)
• A/C tube and accessory (cabin)
O-Ring
• Compressor
• Compressor with magnet clutch
• Condenser
• Front evaporator
• Front evaporator O-Ring
• Front expansion valve no. 1
Air/Fuel Metering System
•Engine control computer (engine
control module)
• Fuel delivery pipe on models equipped
with 2GR-FE
• Fuel pressure regulator
• Fuel pump
• Throttle body
• Transmission control computer
(transmission control module) on
models equipped with 1AR-FE
Air Induction System
•Intake manifold and intake air surge
tank
California Emission Control Warranty
Your Warranties in Detail25
WARRANTY

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5,000 miles or 6 months
Check installation of driver’s floor matInspect and adjust all fluid levelsReplace engine oil and oil filter1
Rotate tiresVisually inspect brake linings/drums and
brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque propeller shaft bolt (4WD)3
Tighten nuts and bolts on chassis and
body
Driving while towing, using a car-top
carrier, or heavy vehicle loading5:Re-torque propeller shaft bolt (4WD)3
Tighten nuts and bolts on chassis and
body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
10,000 miles or 12 months
Check installation of driver’s floor matInspect and adjust all fluid levelsReplace engine oil and oil filter1
Rotate tiresVisually inspect brake linings/drums and
brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque propeller shaft bolt (4WD)3
Tighten nuts and bolts on chassis and
body
Driving while towing, using a car-top
carrier, or heavy vehicle loading5:Re-torque propeller shaft bolt (4WD)3
Tighten nuts and bolts on chassis and
body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
Schedule A — 4-Cylinder Engines
38Maintenance Log SCHEDULE A - NON-SYNTHETIC

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15,000 miles or 18 months
Check installation of driver’s floor matInspect and adjust all fluid levelsRe-torque propeller shaft bolt (4WD)Replace engine oil and oil filter1
Rotate tiresVisually inspect brake linings/drums and brake pads/discs
Inspect the following:
__ Ball joints and dust covers
__ Brake lines and hoses
__ Drive shaft boots
__ Engine coolant
4
__ Exhaust pipes and mountings__ Radiator and condenser
__ Rear differential oil (4WD)
__ Steering gear box
__ Steering linkage and boots
__ Transfer case oil (4WD)
Note: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may
shorten the life of the cabin air filter. Replacement may be needed if you notice reduced
air flow from the air conditioner and heater or if the windows fog easily when you use
the Fresh mode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect engine air filterTighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading5:Replace rear differential oil (4WD)Replace transfer case oil (4WD)Tighten nuts and bolts on chassis and body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Includes operating on roads which road salt has been applied.4Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.
5Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Schedule A — 4-Cylinder Engines
Maintenance Log39SCHEDULE A - NON-SYNTHETIC