2013 TOYOTA HIGHLANDER HYBRID battery

When trouble arises5
557
5-1. Essential informationEmergency flashers ......... 558
If your vehicle needs to be towed ........................ 560
If you think something is wrong ............................. 566 5-2. Steps to take in an
emergency
If a warning light turns on or a warning buzzer
sounds... ....................... 567
If a warning message is displayed........................ 577
If you have a flat tire......... 579
If the hybrid system will not start .......................... 592
If the shift lever cannot be shifted from P............ 594
If you lose your keys/ wireless remote control
transmitter ...................... 595
If the electronic key does not operate properly....... 596
If the 12-volt battery is discharged ..................... 598
If your vehicle overheats ....................... 602
If the vehicle becomes stuck .............................. 606
If your vehicle has to be stopped in an
emergency ..................... 607

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When trouble arises
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5-1. Essential information
NOTICE
■
To prevent battery discharge
Do not leave the emergency flashers on longer than necessary when the
hybrid system is not operating.

592
5-2. Steps to take in an emergency
If the hybrid system will not start
Reasons for the hybrid system not starting vary depending on the
situation. Check the following a nd perform the appropriate proce-
dure:
■ The hybrid system will not start, even though the correct
starting procedure is being followed. ( P. 183, 188)
One of the following may be the cause of the problem.
● The electronic key may not be functioning properly. ( P. 596)
● There may be a malfunction in the immobilizer system.
( P. 125)
● There may be a malfunction in the steering lock system.
● The hybrid system may be malfun ctioning due to an electrical
problem such as an open circuit or a blown fuse. However,
depending on the type of malf unction, an interim measure is
available to start the hybrid system. ( P. 593)
■ The interior lights and headlights are dim, or the horn does
not sound or sounds at a low volume.
One of the following may be the cause of the problem.
●The 12-volt battery may be discharged. ( P. 598)
● The 12-volt battery terminal c onnections may be loose or cor-
roded.

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When trouble arises
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5-2. Steps to take in an emergency
Emergency start function (vehicles with smart key system)
When the hybrid system does not start, the following steps can be
used as an interim measure to st art the hybrid system if the
“POWER” switch is functioning normally.
Set the parking brake.
Shift the shift lever to P.
Turn the “POWER” switch to ACCESSORY mode.
Push and hold the “POWER” switch about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Ha ve the vehicle checked by your
Toyota dealer.
■ The interior lights and headlights do not turn on, or the horn
does not sound.
One of the following may be the cause of the problem.
●One or both of the 12-volt ba ttery terminals may be discon-
nected.
● The 12-volt battery may be discharged. ( P. 598)
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.
STEP1
STEP2
STEP3
STEP4

596
5-2. Steps to take in an emergency
If the electronic key does not operate properly (vehicles with smart key system)
Locking and unlocking the doors, and mechanical key linked functions
Using the mechanical key (P. 46)
in order to perform the following
operations:
Locks all doors
Unlocks all doors
Turning the key rearward unlocks
the driver’s door. Turning the key
once again unlocks the other
doors.
Starting the hybrid system
Shift the shift lever to P and apply the brakes. Touch the Toyota emblem side of
the electronic key to the
“POWER” switch.
If any of the doors is opened and
closed while the key is being
touched to the switch, an alarm
will sound to indicate that the start
function cannot detect the elec-
tronic key.
If communication between the electronic key and vehicle is inter-
rupted (P. 53) or the electronic key cannot be used because the
battery is depleted, the smart key system and wireless remote con-
trol cannot be used. In such cases, the doors can be opened or the
hybrid system can be started by following the procedure below.
STEP1
STEP2

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When trouble arises
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5-2. Steps to take in an emergency
Press the “POWER” switch with
in 5 seconds after the buzzer
sounds, keeping the br ake pedal depressed.
In the event that the hybrid system still cannot be operated, contact
your Toyota dealer.
■ Stopping the hybrid system
Shift the shift lever to P and press the “POWER” switch as you normally do
when stopping the hybrid system.
■ Replacing the electronic key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery depletes.
(P. 532)
■ Changing “POWER” switch modes
Within 5 seconds of the buzzer sounding, release the brake pedal and press
the “POWER” switch.
The hybrid system does not start and modes will be changed each time the
switch is pressed. ( P. 184)
STEP3

598
5-2. Steps to take in an emergency
If the 12-volt batter y is discharged
The following procedures may be used to start the hybrid system if
the vehicle's 12-volt battery is discharged.
You can call your Toyota dealer or qualified repair shop.
If you have a set of jumper (or boo ster) cables and a second vehi-
cle with a 12-volt battery, you can jump start your Toyota following
the steps below.
Open the hood.
Remove the fuse box cover and open the exclusive jump
starting terminal cover.
Connect the jumper cables accord ing to the following procedure:
Connect a positive jumper cabl e clamp to the exclusive jump
starting terminal on your vehicle
Connect a positive jumper cable clamp to the positive (+) battery
terminal on the second vehicle
Connect a negative cable clamp to the negative (-) battery termi-
nal on the second vehicle
Connect the clamp at the other end of the negative cable to a
solid, stationary, unpainted meta llic point away from the exclu-
sive jump starting terminal and any moving parts, as shown in
the illustration.
STEP1
STEP2
STEP3

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When trouble arises
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5-2. Steps to take in an emergency
■
Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is
off.
● Turn off any unnecessary electrical components when the vehicle is run-
ning at a low speed for an extended period, such as in heavy traffic, etc.
Start the engine of the second vehicle. Increase the engine
speed slightly and maintain at that level for approximately 5
minutes to recharge the 12-v olt battery of your vehicle.
Vehicles with smart key system:
Open and close any of the doors with the “POWER” switch
OFF.
Vehicles without smart key system:
Maintain the engine speed of the second vehicle and turn
the engine switch to the “ON” position, then start the hybrid
system.
Vehicles with smart key system:
Maintain the engine speed of the second vehicle and turn
the “POWER” switch to ON mode, then start the hybrid sys-
tem.
Make sure the “READY” indicator comes on. If the indicator
does not comes on, contact your Toyota dealer.
Once the hybrid system has started, remove the jumper
cables in the exact reverse order in which they were con-
nected.
Once the hybrid system starts, ha ve the vehicle inspected at your
Toyota dealer as soon as possible.STEP4
STEP5
STEP6
STEP7
STEP8