Page 449 of 532

5
When trouble arises
449
5-2. Steps to take in an emergency
Emergency start function (vehicles with smart key system)
When the engine does not start, the following steps can be used as
an interim measure to start the engine if the “ENGINE START STOP”
switch is functioning normally.
Set the parking brake.
Shift the shift lever to P.
Set the “ENGINE START ST OP” switch to ACCESSORY
mode.
Press and hold the “ENGINE START STOP” switch for about
15 seconds while depressing the brake pedal firmly.
Even if the engine can be start ed using the above steps, the system
may be malfunctioning. Have the vehicle checked by your Toyota
dealer.
■ The starter motor does not turn  over, the interior lights and
headlights do not turn on, or the horn does not sound.
One of the following may be the cause of the problem.
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( P. 455)
● There may be a malfunction in the steering lock system (vehi-
cles with smart key system).
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.
STEP 1 
STEP 2 
STEP 3 
STEP 4  
         
        
        
     
        
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450
5-2. Steps to take in an emergency
If the shift lever cannot be shifted from P (automatic transmission)
If the shift lever cannot be shifted with your foot on the brake, there
may be a problem with the shift  lock system (a system to prevent
accidental operation of the shift lever). Have the vehicle inspected by
your Toyota dealer.
The following steps may be used as an emergency measure to
ensure that the shift  lever can be shifted.
Set the parking brake.
Vehicles with smart key system: Turn the “ENGINE START
STOP” switch to the ACCESSORY mode.
Vehicles without smart key system: Turn the engine switch
to the “ACC” position.
Depress the brake pedal.
Pry the cover up with a flat-
head screwdriver or equiva-
lent.
Press the shift lock override
button.
The shift lever can be shifted
while the button is pressed.
STEP 1 
STEP 2 
STEP 3 
STEP 4 
STEP 5  
         
        
        
     
        
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5-2. Steps to take in an emergency
If you lose your keys
New genuine keys can be made by your Toyota dealer. For vehicles
with the smart key system, bring the other key and the key number
stamped on the key number plate.  For vehicles without the smart key
system, bring a master key and the key number stamped on the key
number plate. 
         
        
        
     
        
        Page 452 of 532
452
5-2. Steps to take in an emergency
If the electronic key does not operate properly (vehicles with smart key system)
Locking and unlocking the doors and opening the trunk with the
mechanical keyDoors Using the mechanical key (P.
23) in order to perform the fol-
lowing operations. 
Locks all doors
Unlocks doors
Turning the key rearward unlocks
the driver’s door. Turning the
mechanical key ( P. 23) once
again within 3 seconds unlocks
the other doors.
Trunk
Turn the mechanical key (P.
23) clockwise to open.
If communication between the elect ronic key and the vehicle is inter-
rupted ( P. 29) or the electronic key  cannot be used because the
battery is depleted, the smart key system and wireless remote con-
trol cannot be used. In such  cases, the doors and trunk can be
opened or the engine can be st arted by following the procedure
below. 
         
        
        
     
        
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5-2. Steps to take in an emergency
Starting the engine
Shift the shift lever to P and apply the brakes. Touch the Toyota emblem side of
the electronic key to the
“ENGINE START STOP” switch.
An alarm will sound to indicate
that the start function cannot
detect the electronic key that is
touched to the “ENGINE START
STOP” switch if any of the doors
is opened and closed while the
key is touched to the switch.
Press the “ENGINE START STOP” switch within 5 seconds
after the buzzer sounds, keepin g the brake pedal depressed.
In the event that the “ENGINE ST ART STOP” switch still cannot be
operated, contact your Toyota dealer.
STEP 1 
STEP 2 
STEP 3  
         
        
        
     
        
        Page 454 of 532
454 5-2. Steps to take in an emergency
■Stopping the engine
Shift the shift lever to P and press the “ENGINE START STOP” switch as
you normally do when stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(P. 388)
■ Changing “ENGINE START STOP” switch modes
Automatic transmission
Within 5 seconds of the buzzer sounding, release the brake pedal and press
the “ENGINE START STOP” switch.
The engine does not start and modes will be changed each time the switch
is pressed. ( P. 132)
Manual transmission
Within 5 seconds of the buzzer sounding, release the clutch pedal and press
the “ENGINE START STOP” switch.
The engine does not start and modes will be changed each time the switch
is pressed. ( P. 132) 
         
        
        
     
        
        Page 456 of 532
456 5-2. Steps to take in an emergency
Connecting the jumper cables Positive (+) battery terminal on your vehicle
Positive (+) battery terminal on the second vehicle
Negative (-) battery terminal on the second vehicle
Connect the jumper cable to ground on your vehicle as shown in
the illustration. Start the engine of the second vehicle. Increase the engine
speed slightly and maintain at  that level for approximately 5
minutes to recharge the battery of your vehicle.
Vehicles with smart key system: Open and close any of the
doors with the “ENGINE START STOP” switch OFF.
Maintain the engine speed of the second vehicle, and turn
the “ENGINE START STOP” switch to IGNITION ON mode
(vehicles with smart key system) or turn the engine switch
to the “ON” position (vehicles  without smart key system),
then start the vehicle's engine.
STEP 2 
STEP 3 
STEP 4 
STEP 5  
         
        
        
     
        
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466
5-2. Steps to take in an emergency
If your vehicle has to be stopped in an emergency
Only in an emergency, such as if  it becomes impossible to stop the
vehicle in the normal way, stop  the vehicle using the following pro-
cedure:
Steadily step on the brake pedal with both feet and firmly
depress it.
Do not pump the brake pedal repeatedly as this will increase the
effort required to slow the vehicle.
Shift the shift lever to N.
 If the shift lever is shifted to N After slowing down, stop the vehi cle in a safe place by the
road.
Stop the engine.
 If the shift lever cannot be shifted to N Keep depressing the brake pedal with both feet to reduce
vehicle speed as much as possible.
Vehicles without a smart key
system: Stop the engine by
turning the engine switch to
the “ACC” position.
STEP 1 
STEP 2 
STEP 3 
STEP 4 
STEP 3 
STEP 4