Page 340 of 548

340 3-5. Other interior features
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating and recovering the vehicle. After fil-
ing a police report, call the Safety Connect response center at 1-
800-331-4331 and follow the prompts for Safety Connect to initiate
this service.
In addition to assisting law enforc ement with recovery of a stolen
vehicle, Safety-Connect-equipped vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com.
■ Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button
to reach the Safety Connect response center. The answering
agent will determine your vehicl e’s location, assess the emer-
gency, and dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent
that you are not experiencing an emergency.
■ Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, fuel deliv ery, etc. For a description of the
Enhanced Roadside Assistance se rvices and their limitations,
please see the Safety Connec t Terms and Conditions, which are
available at Toyota.com.
Page 419 of 548
5
When trouble arises
419
5-1. Essential information
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your hybrid transmission.
Contact your Toyota dealer before towing.
● The hybrid system is operating but the vehicle will not move.
● The vehicle makes an abnormal sound.
Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commerci al towing service, using a lift-type
truck or flatbed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.
Page 420 of 548
420 5-1. Essential information
Towing with a wheel-lift type truckFrom the front Release the parking brake.
From the rear Use a towing dolly under the
front wheels.
Using a flatbed truck
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
Page 421 of 548
5
When trouble arises
421
5-1. Essential information
NOTICE
■
To prevent causing serious damage to the transmission when towing
using a wheel-lift type truck
Never tow this vehicle from the rear with the front wheels on the ground.
■ To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
Page 454 of 548
454 5-2. Steps to take in an emergency
Secure the luggage floor cover
using the hook provided.
Remove the tool tray.
Loosen the center fastener that
secures the spare tire.
When taking out or stowing the
spare tire, make sure to firmly
hold opposite ends of the tire.
STEP2
STEP3
STEP4
Page 480 of 548

480
5-2. Steps to take in an emergency
If the vehicle becomes stuck
CAUTION
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the sur-
rounding area is clear to avoid striking other vehicles, objects or people. The
vehicle may also lunge forward or lunge back suddenly as it becomes free.
Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident resulting in death or serious injury.
NOTICE
■To avoid damage to the transmission and other components
●Avoid spinning the wheels and depressing the accelerator pedal more
than necessary.
● If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Stop the hybrid system. Set the parking brake and shift the
shift lever to P.
Remove the mud, snow or sand from around the stuck tire.
Place wood, stones or some other material under the tires
to help provide traction.
Restart the hybrid system.
Shift the shift lever to the D or R position and carefully apply
the accelerator to free the vehicle.
Turn off TRAC if this function is hampering your attempts to free
the vehicle. ( P. 212)
STEP1
STEP2
STEP3
STEP4
STEP5
Page 535 of 548

535
Alphabetical index
Child safety
Airbag precautions ............... 124
Child restraint system ........... 135
Child-protectors ...................... 72
How your child should wear
the seat belt ......................... 90
Installing child restraints ....... 139
Moon roof precautions.......... 105
Power window lock switch ...... 99
Power window precautions... 101
Removed key battery precautions ........................ 393
Seat belt extender precautions .......................... 93
Seat belt precautions.............. 91
Seat heater precautions ....... 317
Trunk precautions................... 78
12-volt battery precautions ................ 375, 474
Child-protectors ........................ 72
Cleaning
Exterior ................................. 344
Interior .................................. 347
Seat belts ............................. 348
Clock ........................................ 311
Coat hooks............................... 320
Coin holder .............................. 303
Compass .................................. 332
Condenser ............................... 370
Console box............................. 302
Cooling system Hybrid system overheating ... 475
Cruise control .......................... 208
Cup holder ............................... 305
Curtain shield airbags ............ 117
Customizable features ............ 510 Daytime running light
system ....................................199
Defogger Outside rear view mirror ........249
Rear window .........................249
Dimensions...............................484
Dinghy towing ..........................238
Display Energy flow .............................41
Multi-information display .......189
Trip information .....................189
Warning message .................433
Do-it-yourself maintenance...........................357
Door courtesy light Door courtesy light ................297
Wattage .................................494
Doors Door lock .....................55, 68, 71
Door windows..........................99
Side mirrors .............................97
Driver's seat belt reminder light .........................................426
Driving Break-in tips ..........................151
Correct posture .....................115
Procedures ............................150
Winter driving tips..................233D
Page 543 of 548

543
Alphabetical index
Tools......................................... 452
Total load capacity .................. 232
Towing
Dinghy towing ....................... 238
Trailer towing ........................ 237
TRAC ........................................ 212
Traction control ....................... 212
Transmission Hybrid transmission .............. 172
If the shift lever cannot be shifted from P ..................... 466
Trip information....................... 189
Trip meter......................... 178, 189
Trunk Opener ................................... 76
Trunk light Trunk light............................... 77
Wattage ................................ 494
Turn signal lights Replacing light bulbs ............ 405
Switch ................................... 174
Wattage ................................ 494 Vanity lights
Vanity lights ...........................310
Wattage .................................494
Vanity mirrors...........................310
Vehicle data recordings ............22
Vehicle identification number ...................................484
Vehicle stability control...........212
VSC............................................212V