Page 5 of 548

1
2
3
4
5
6
7
5
5-1. Essential informationEmergency flashers ............ 418
If your vehicle needs to be towed ........................... 419
If you think something is wrong ............................ 422
5-2. Steps to take in an emergency
If a warning light turns on or a warning buzzer
sounds... .......................... 423
If a warning message is displayed........................... 433
If you have a flat tire............ 452
If the hybrid system will not start ............................. 464
If the shift lever cannot be shifted from P............... 466
If you lose your keys ........... 467
If the electronic key does not operate properly.......... 468
If the vehicle’s 12-volt battery is discharged......... 471
If your vehicle overheats ..... 475
If the vehicle becomes stuck ................................. 480
If your vehicle has to be stopped in an
emergency ........................ 481 6-1. Specifications
Maintenance data (fuel, oil level, etc.) ........... 484
Fuel information.................. 495
Tire information .................. 498
6-2. Customization Customizable features........ 510
6-3. Initialization Items to initialize ................. 516
Reporting safety defects for U.S. owners ................ 518
Seat belt instructions for Canadian owners
(in French) ........................ 519
SRS airbag instructions for Canadian owners
(in French) ........................ 521
5When trouble arises6Vehicle specifications
7For owners
Page 36 of 548
36 1-1. Hybrid system
Hybrid battery air vent There is an air intake vent beside
the rear left seat for the purpose
of cooling the hybrid battery
(traction battery). If the vent
becomes blocked, the hybrid
battery may overheat, leading to
a reduction in hybrid battery out-
put.
Emergency shut off system When a certain level of impact is detected by the impact sensor, the
emergency shut off syst em blocks off the high voltage current and
stops the fuel pump to minimize t he risk of electrocution and fuel
leakage. If the emergency shut off system activates, your vehicle will
not restart. To restart the hybrid system, contact your Toyota dealer.
Hybrid warning message
A message is automatically displayed when a malfunction occurs in
the hybrid system or an impr oper operation is attempted.
If a warning message is shown
on the multi-information display,
read the message and follow the
instructions. ( P. 433)
Page 40 of 548
40 1-1. Hybrid system
NOTICE
■Hybrid battery air vent
●Do not place foreign objects over or in front of the air vent. The hybrid bat-
tery (traction battery) may overheat and be damaged.
● Clean the air vent regularly to prevent the hybrid battery (traction battery)
from overheating.
● Do not wet the air vent as this may cause a short circuit and damage the
hybrid battery (traction battery).
● Do not carry large amounts of water such as water cooler bottles in the
vehicle. If water spills onto the hybrid battery (traction battery), the battery
may be damaged.
Page 154 of 548

154 2-1. Driving procedures
CAUTION
●Do not shift the shift lever to P while the vehicle is moving.
Doing so can damage the transmission and may result in a loss of vehicle\
control.
● Do not shift the shift lever to R while the vehicle is moving forward.
Doing so can damage the transmission and may result in a loss of vehicle\
control.
● Do not shift the shift lever to D while the vehicle is moving backward.
Doing so can damage the transmission and may result in a loss of vehicle\
control.
● Moving the shift lever to N while the vehicle is moving will disengage the
hybrid system. Engine braking is not available with the hybrid system dis-
engaged.
● During normal driving, do not turn off the hybrid system. Turning the hybrid
system off while driving will not cause loss of steering or braking control,
but the power assist to these systems will be lost. This will make it more
difficult to steer and brake, so you should pull over and stop the vehicle as
soon as it is safe to do so.
However, in the event of an emergency, such as if it becomes impossible
to stop the vehicle in the normal way: P. 481
● Use engine braking (downshift) to maintain a safe speed when driving
down a steep hill.
Using the brakes continuously may cause the brakes to overheat and lose
effectiveness. ( P. 172)
● Do not adjust the position of the steering wheel, the seat, or the inside or
outside rear view mirrors while driving.
Doing so may result in a loss of vehicle control that can cause accidents,
resulting in death or serious injury.
● Always check that all passengers' arms, heads or other parts of their body
are not outside the vehicle, as this may result in death or serious injury.
Page 156 of 548

156 2-1. Driving procedures
CAUTION
■When the vehicle is stopped
●Do not depress the accelerator pedal unnecessarily.
If the vehicle is in any gear other than P or N, the vehicle may accelerate
suddenly and unexpectedly, causing an accident.
● Do not leave the vehicle with the hybrid system on for a long time.
If such a situation cannot be avoided, park the vehicle in an open space
and check that exhaust fumes do not enter the vehicle interior.
● In order to prevent accidents due to the vehicle rolling away, always keep
depressing the brake pedal while the “READY” indicator is on. Apply the
parking brake as necessary.
● If the vehicle is stopped on an incline, in order to prevent accidents caused
by the vehicle rolling forward or backward, always depress the brake pedal
and securely apply the parking brake as needed.
● Avoid revving or racing the engine.
Running the engine at high speed while the vehicle is stopped may cause
the exhaust system to overheat, which could result in a fire if combustible
material is nearby.
Page 158 of 548

158 2-1. Driving procedures
CAUTION
■Exhaust gases
Exhaust gases include harmful carbon monoxide (CO), which is colorless
and odorless. Inhaling exhaust gases may lead to death or a serious health
hazard.
●If the vehicle is in a poorly ventilated area, stop the hybrid system. In a
closed area, such as a garage, exhaust gases may collect and enter the
vehicle. This may lead to death or a serious health hazard.
● The exhaust system should be checked occasionally. If there is a hole or
crack caused by corrosion, damage to a joint or abnormal exhaust noise,
be sure to have the vehicle inspected and repaired by your Toyota dealer.
Failure to do so may allow exhaust gases to enter the vehicle, resulting in
death or a serious health hazard.
■ When taking a nap in the vehicle
Always turn the hybrid system off. Otherwise, if you accidentally move the
shift lever or depress the accelerator pedal, this could cause an accident or
fire due to hybrid system overheating. Additionally, if the vehicle is parked in
a poorly ventilated area, exhaust gases may collect and enter the vehicle,
leading to death or a serious health hazard.
Page 165 of 548

165
2-1. Driving procedures
2
When driving
■
Note for the entry function
P. 6 3
■ If the hybrid system does not start
●The immobilizer system may not have been deactivated. ( P. 110)
■ Steering lock
After turning the “POWER” switch off and opening and closing the doors, the
steering wheel will be locked due to the steering lock function. Operating the
“POWER” switch again automatically cancels the steering lock.
■ When the steering lock cannot be released
■ Steering lock motor overheating prevention
To prevent the steering lock motor from overheating, the motor may be sus-
pended if the hybrid system is turned on and off repeatedly in a short period
of time. In this case, refrain from operating the hybrid system. After about 10
seconds, the steering lock motor will resume functioning.
■ When “CHECK SMAR T KEY SYSTEM” will be displayed on the multi-
information display.
The system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer immediately.
● Check that the shift lever is securely set
in P. The hybrid system may not start if
the shift lever is displaced out of P.
“SHIFT TO P POSITION TO START”
will be displayed on the multi-informa-
tion display.
“STEERING LOCK ACTIVE” will be dis-
played on the multi-information display.
Check that the shift lever is set in P. Press
the “POWER” switch while turning the
steering wheel left and right.
Page 214 of 548

214 2-4. Using other driving systems
■Reactivation of the TRAC system linked to vehicle speed
When only the TRAC system is turned off, the TRAC system will turn on
when vehicle speed increases. However, when both TRAC and VSC sys-
tems are turned off, the systems will not turn on even when vehicle speed
increases.
■ Reduced effectiveness of the EPS system
The effectiveness of the EPS system is reduced to prevent the system from
overheating when there is frequent steering input over an extended period of
time. The steering wheel may feel heavy as a result. Should this occur,
refrain from excessive steering input or stop the vehicle and turn the hybrid
system off. The EPS system should return to normal within 10 minutes.
■ If the slip indicator comes on...
It may indicate a malfunction in the TRAC, VSC and ABS. Contact your
Toyota dealer.
CAUTION
■The ABS does not operate effectively when
●The limits of tire gripping performance have been exceeded (such as
excessively worn tires on a snow covered road).
● The vehicle hydroplanes while driving at high speed on the wet or slick
road.
■ Stopping distance when the ABS is operating may exceed that of nor-
mal conditions
The ABS is not designed to shorten the vehicle’s stopping distance. Always
maintain a safe distance from the vehicle in front of you, especially in the fol-
lowing situations:
● When driving on dirt, gravel or snow-covered roads
● When driving with tire chains
● When driving over bumps in the road
● When driving over roads with potholes or roads with uneven surfaces