Page 689 of 772

5
689
5-2. Steps to take in an emergency
When trouble arises
AVENSIS_EE (OM20B44E)
If the engine will not start
If the engine still does not start after following the correct starting
procedure (P. 210, 215) or releasing the steering lock (P. 213,
217), confirm the following points.
The engine will not start even if you are carrying the correct
key
One of the following may be the cause of the problem.
There may not be sufficient fuel in the vehicle’s tank.
Gasoline engine: Refuel the vehicle.
Diesel engine: (P. 713)
The engine may be flooded. (gasoline engine)
Try to restart the engine once more following correct starting
procedures. (P. 210, 215)
There may be a malfunction in the engine immobilizer system.
(P. 135)
The starter motor turns over slowly, the personal/interior
lights and headlights are dim, or the horn does not sound or
sounds at a low volume
One of the following may be the cause of the problem.
The battery may be discharged. (P. 705)
The battery terminal connections may be loose or corroded.
Page 690 of 772
690 5-2. Steps to take in an emergency
AVENSIS_EE (OM20B44E)
The starter motor does not turn over (vehicles with smart
entry & start system)
The engine starting system may be malfunctioning due to an
electrical problem such as an open circuit or a blown fuse. How-
ever, an interim measure is available to start the engine.
(P. 691)
The starter motor does not turn over, the personal/interior
lights and headlights do not turn on, or the horn does not
sound
One of the following may be the cause of the problem.
One or both of the battery terminals may be disconnected.
The battery may be discharged. (P. 705)
There may be a malfunction in the steering lock system. (vehi-
cles with smart entry & start system)
Contact any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional, if the problem cannot be
repaired, or if repair procedures are unknown.
Page 761 of 772

761 Alphabetical index
AVENSIS_EE (OM20B44E)
Headlights
Replacing light bulbs ............. 585
Switch ................................... 262
Wattage................................. 744
Heaters
Side mirror ............................ 381
Hood.......................................... 531
Hooks
Cargo hook ................... 505, 507
Horn .......................................... 241
Identification
Engine ................................... 722
Vehicle .................................. 722
Ignition
Engine switch ................ 210, 215
Keys ........................................ 36
Ignition switch ............... 210, 215
Ignition switch.................. 210, 215
Illuminated entry system......... 478
Indicator lights ......................... 245
Inside rear view mirror ............ 119
Instrument panel light
control .................................... 244
Intercooler ................................ 545
Intrusion sensor....................... 147
Jack
Positioning a floor jack .......... 533
Vehicle-equipped
jack ..................... 648, 662, 676
Jack handle .............. 648, 662, 676Keyless entry ............................. 62
Keys
Electronic key ......................... 36
If you lose your keys ............. 699
If your key battery
is discharged .............. 564, 565
Ignition switch ............... 210, 215
Key number plate.................... 36
Keyless entry .......................... 62
Keys ........................................ 36
Mechanical key ....................... 36
Wireless remote control key ... 62
Knee airbag .............................. 156
Lane keeping assist ................ 318
Language
Multi-information
display ........................ 249, 753
License plate lights
Replacing light bulbs............. 585
Wattage ................................ 744
Light bulbs
Replacing .............................. 585
Wattage ................................ 744
Lights
Door courtesy lights .............. 478
Emergency flasher switch ..... 604
Fog light switch ..................... 267
Hazard light switch................ 604
Headlight switch.................... 262
Personal light switch ............. 479
Personal/interior light
main switch......................... 479
Replacing light bulbs............. 585
Turn signal lever ................... 236
Vanity lights .......................... 490
Wattage ................................ 744
I
J
K
L
*: For vehicles with a “touch screen”, refer to
““touch screen” Owner’s Manual”.
Page 767 of 772
767 What to do if...
AVENSIS_EE (OM20B44E)
The horn begins to soundP. 146Alarm
The vehicle is stuck in
mud or sandP. 714If the vehicle becomes stuck
The warning light or indicator
light comes onP. 617If a warning light turns on