Page 408 of 512
408
AVALON_HV_U (OM41451U)
7-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
●The hybrid system is operatin g but the vehicle will not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If your vehicle needs to be towed
If towing is necessary, we re commend having your vehicle
towed by your Toyota dealer or a commercial towing service,
using a lift-type truc k or flat bed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
Before towing
Towing with a sling-type truck
Page 409 of 512
4097-2. Steps to take in an emergency
7
When trouble arises
AVALON_HV_U (OM41451U)
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Use a towing dolly under the front wheels.
Using a flat bed truck
CAUTION
Observe the following precaution.
Failure to do so may result in death or serious injury.
■Caution while towing
If the hybrid system is off, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
Page 410 of 512
4107-2. Steps to take in an emergency
AVALON_HV_U (OM41451U)
NOTICE
■To prevent causing serious damage to the transmission when towing
using a wheel-lift type truck
Never tow this vehicle from the rear with the front wheels on the ground.
■ To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
Page 431 of 512
4317-2. Steps to take in an emergency
7
When trouble arises
AVALON_HV_U (OM41451U)
Remove any dirt or foreign mat-
ter from the wheel contact sur-
face.
If foreign matter is on the wheel
contact surface, the wheel nuts
may loosen while the vehicle is in
motion, causing the tire to come
off.
Install the spare tire and loosely
tighten each wheel nut by hand
by approximately the same
amount.
Tighten the wheel nuts until the
tapered portion comes into loose
contact with the disc wheel seat.
Lower the vehicle.
Firmly tighten each wheel nut
two or three times in the order
shown in the illustration.
Tightening torque:
76 ft•lbf (103 N•m, 10.5 kgf•m)
Stow the flat tire, tire jack and all tools.
Installing the spare tire
1
Tapered portion
Disc wheel
seat2
3
4
5
Page 449 of 512
4497-2. Steps to take in an emergency
7
When trouble arises
AVALON_HV_U (OM41451U)
NOTICE
■To avoid damaging the transm ission and other components
● Avoid spinning the front wheels and depressing the accelerator pedal
more than necessary.
● If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.
Page 497 of 512

497Alphabetical index
AVALON_HV_U (OM41451U)
Daytime running light system .................................... 199
Defogger Front windshield.................... 273
Outside rear view mirrors...... 279
Rear window ......................... 279
Dimensions .............................. 452
Dinghy towing .......................... 182
Display Cruise control........................ 217
Dynamic radar
cruise control ...................... 221
Multi-information display ......... 96
Trip information ....................... 97
Warning message ................. 422
Do-it-yourself
maintenance .......................... 343
Door courtesy lights Wattage ................................ 460
Door lock Doors .................................... 135
Smart key system ................. 117
Wireless remote control ........ 132 Doors ........................................ 135
Automatic door locking
and unlocking system......... 137
Door glasses......................... 157
Door lock .............................. 135
Open door warning buzzer ... 121
Open door warning light ....... 414
Outside rear view mirrors ..... 154
Rear door child-protector ...... 136
Driver’s seat position memory .................................. 144
Driving ...................................... 166 Break-in tips.......................... 167
Correct driving posture ........... 28
Driving mode select switch ... 236
Hybrid vehicle driving tips ..... 260
Procedures ........................... 166
Winter drive tips .................... 262
Dynamic radar cruise control .................................... 221
D
Page 498 of 512

498Alphabetical index
AVALON_HV_U (OM41451U)
Eco drive mode ........................ 236
EDR (Event data recorder) ........ 11
Electric motor (traction motor) ....................... 69
Electric Power Steering (EPS) ....................... 238Function ................................ 238
Warning light ......................... 413
Electronic key .......................... 114 Battery-saving function ......... 125
If the electronic key does not
operate properly ................. 438
Replacing the battery ............ 377 Emergency, in case of
If the 12-volt battery is
discharged.......................... 440
If the electronic key does not operate
properly .............................. 438
If the hybrid system will not start ........................ 435
If the shift lever cannot be shifted from P .... 437
If the trunk opener is not
actuated ............................. 140
If the warning buzzer sounds .................... 412
If the warning light turns on .. 412
If the warning message is displayed ........................ 422
If you have a flat tire ............. 423
If you think something is wrong .............................. 411
If your vehicle becomes stuck ................................... 448
If your vehicle has to be
stopped in an emergency ... 407
If your vehicle needs to be towed......................... 408
If your vehicle overheats....... 444
Emergency flashers ................ 406
E
Page 509 of 512

509Alphabetical index
AVALON_HV_U (OM41451U)
Tires .......................................... 362Chains................................... 264
Checking ............................... 362
If you have a flat tire ............. 423
Inflation pressure .................. 459
Information ............................ 464
Replacing .............................. 423
Rotating tires......................... 362
Size ....................................... 459
Snow tires ............................. 265
Spare tire .............................. 423
Tire pressure warning
system ......... ....................... 363
Warning light ......................... 415
Tools ......................................... 424
Top tether strap ......................... 65
Total load capacity .................. 180
Towing Dinghy towing ....................... 182
Emergency towing ................ 408
Trailer towing ........................ 181
TRAC (Traction Control) ......... 238
Traction battery (hybrid battery) ........................ 73
Traction motor (electric motor) ........................ 69
Transmission ........................... 191
Driving mode select switch ... 236
Hybrid transmission .............. 191
If the shift lever cannot be shifted from P ..................... 437
S mode ................................. 192 Trip information ......................... 97
Trip meters ................................. 91
Trunk ........................................ 138
Internal trunk release lever ... 139
Luggage security system ...... 139
Smart key system ................. 118
Trunk features ...................... 296
Trunk grip ............................. 138
Trunk light ............................. 139
Trunk opener main switch .... 139
Trunk opener switch ............. 138
Wireless remote control ........ 132
Trunk light Trunk light ............................. 139
Wattage ................................ 460
Turn signal lights .................... 194 Replacing light bulbs .... 396, 398
Turn signal lever ................... 194
Wattage ................................ 460