2013 TOYOTA AVALON HYBRID key battery

3776-3. Do-it-yourself maintenance
6
Maintenance and care
AVALON_HV_U (OM41451U)
●Flathead screwdriver
● Small flathead screwdriver
● Lithium battery CR2032
Take out the mechanical key.
Remove the cover.
To prevent damage to the key,
cover the tip of the screwdriver with
a rag.
Remove the depleted battery.
Insert a new battery with the “+”
terminal facing up.
Electronic key batter y
Replace the battery with a new one if it is depleted.
You will need the following items:
Replacing the battery
1
2
3

3786-3. Do-it-yourself maintenance
AVALON_HV_U (OM41451U)
■Use a CR2032 lithium battery
●Batteries can be purchased at your Toyota dealer, local electrical appliance
shops or camera stores.
● Replace only with the same or equivalent type recommended by the manu-
facturer.
● Dispose of used batteries according to local laws.
■ If the electronic key battery is depleted
The following symptoms may occur:
●The smart key system and wireless remote control will not function properly.
● The operational range will be reduced.
CAUTION
■ Removed battery and other parts
These parts are small and if swallowed by a child, they can cause choking.
Keep away from children. Failure to do so could result in death or serious
injury.
NOTICE
■For normal operation after replacing the battery
Observe the following precautions to prevent accidents:
●Always work with dry hands.
Moisture may cause the battery to rust.
● Do not touch or move any other component inside the remote control.
● Do not bend either of the battery terminals.

405
7When trouble arises
AVALON_HV_U (OM41451U)7-1. Essential information
Emergency flashers .......... 406
If your vehicle has to be stopped in an
emergency ...................... 407 7-2. Steps to take in an
emergency
If your vehicle needs to be towed ......................... 408
If you think something is wrong .............................. 411
If a warning light turns on or a warning buzzer
sounds ............................ 412
If a warning message is displayed ......................... 422
If you have a flat tire.......... 423
If the hybrid system will not start ........................... 435
If the shift lever cannot be shifted from P ............. 437
If the electronic key does not operate properly........ 438
If the 12-volt battery is discharged ...................... 440
If your vehicle overheats ........................ 444
If the vehicle becomes stuck ............................... 448

4357-2. Steps to take in an emergency
7
When trouble arises
AVALON_HV_U (OM41451U)
One of the following may be the cause of the problem:
●The electronic key may not be functioning properly. ( P. 439)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● There may be a malfunction in the immobilizer system. (P. 7 9 )
● There may be a malfunction in the steering lock system.
● The hybrid system may be malfunctioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. How-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. ( P. 436)
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( P. 440)
● The 12-volt battery terminal conn ections may be loose or corroded.
If the hybrid system will not start
Reasons for the hybrid system not starting vary depending on
the situation. Check the follo wing and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( P. 183)
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.

4387-2. Steps to take in an emergency
AVALON_HV_U (OM41451U)■
Doors
Use the mechanical key
(
 P. 114) in order to perform
the following operations:
Locks all the doors
Unlocks the door
Turning the key rearward
unlocks the driver’s door. Turn-
ing the key once again within 5
seconds unlocks the other
doors.
■
Tr u n k
 P. 1 4 0
If the electronic key does not operate prop-
erly
If communication between the electronic key and vehicle is
interrupted ( P. 126) or the electronic key cannot be used
because the battery is depleted, the smart key system and wire-
less remote control cannot be used. In such cases, the doors
and trunk can be opened and the hybrid system can be started
by following the procedure below.
Locking and unlocking the doors and unlocking the trunk
1
2

4397-2. Steps to take in an emergency
7
When trouble arises
AVALON_HV_U (OM41451U)
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
power switch.
The power switch will turn to ON
mode.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal.
A message indicating how to start the hybrid system will be displayed on
the multi-information display.
Press the power switch.
In the event that the hybrid system still cannot be started, contact your
Toyota dealer.
■ Stopping the hybrid system
Shift the shift lever to P and press the power switch as you normally do when
stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
( P. 377)
■ Changing power switch modes
Release the brake pedal and press the power switch in step above.
The hybrid system does not start and modes will be changed each time the
switch is pressed.( P. 184)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features P. 477)
● Check if battery-saving mode is set. If it is set, cancel the function.
(P. 125)
Starting the hybrid system
1
2
3
4
3

4427-2. Steps to take in an emergency
AVALON_HV_U (OM41451U)■
When recharging or repl acing the 12-volt battery
● In some cases, it may not be possible to unlock the doors using the smart
key system when the 12-volt battery is discharged. Use the wireless remote
control or the mechanical key to lock or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.
● The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt battery was discharged. Before disconnecting the 12-volt battery,
turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt bat-
tery discharged, be especially careful when reconnecting the 12-volt battery.
● Make sure that the key is not inside the vehicle when recharging or replac-
ing the 12-volt battery. The key may be locked in the vehicle if the alarm is
activated. ( P. 82)
CAUTION
■Avoiding 12-volt battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the 12-volt battery:
●Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with any other than the intended terminal.
● Do not allow the other end of the jumper cable connected to the “+” termi-
nal to come into contact with any other parts or metal surfaces in the area,
such as brackets or unpainted metal.
● Do not allow the + and - clamps of the jumper cables to come into contact
with each other.
● Do not smoke, use matches, cigarette lighters or allow open flame near
the 12-volt battery.

488
AVALON_HV_U (OM41451U)
What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
●If you lose your mechanical keys, new genuine mechanical keys
can be made by your Toyota dealer. (P. 115)
●If you lose your electronic keys, the risk of vehicle theft increases
significantly. Contact your Toyota dealer immediately. ( P. 116)
●Is the electronic key battery weak or depleted? (P. 377)
●Is the power switch in ON mode?
When locking the doors, turn the power switch off. (P. 184)
●Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic
key on your person.
●The function may not operate properly due to the condition of the
radio wave. (P. 126)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked