Exterior Special
considerations Lightly soiled
Hand-/Automatic
car washes Heavily soiled
Hand-/Automatic
car washes
Wheels and wheel
covers Two-layer metallic
paint (high-gloss) Car shampoo
concentrate, rim
care Car shampoo
concentrate, rim
care
Retractable soft top PAC fabric Car shampoo
concentrate, soft
top cleaner,
impregnation spray Car shampoo
concentrate, soft
top cleaner,
impregnation spray
Removing insects
Remove insect remains before you start to
wash the vehicle.
X Spray insect remover on.
X Allow insect remover to work in briefly.
X Rub in gently with a soft cloth or sponge.
X Rinse with plenty of water.
X Treat the cleaned surface with hard wax.
Removing tar Remove any tar marks before washing the
vehicle.
X
Apply tar remover with a soft cloth.
X Allow tar remover to work in briefly.
X Rub in gently.
X Rinse with plenty of water.
X Treat the cleaned surface with hard wax.
Vehicle washing In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the vehicle underbody, do not
forget to clean the inner sides of the
wheels.
Washing your vehicle by hand
X Wash the vehicle using car shampoo
concentrate and a sponge.
X Rinse with clean water.
X Towel dry the vehicle. !
Do not wash the vehicle in direct
sunlight. The body panel surfaces and
paint finish may be damaged.
Washing your vehicle in an automatic car
wash
i When running your vehicle through an
automatic car wash, water droplets can
run down the insid eofthe side windows.
Unscrew your vehicle’s antenna before
driving into an automatic car wash. X
Removing: Unscrew antenna 0002
counterclockwise.
X Fitting: Screw antenna 0002in clockwise.
Power washer G
WARNING
Do not use a round nozzle (dirt grinders )to
powerwash your vehicle, in particular the
tires. You could otherwise damage the tires
and cause an accident. 150
Vehicle care>> Operation.
>> Practical hints.Where will
Ifind ... .......................... 154
Display messages ............................. 155
What to do if ... ............................... 159
Unlocking/locking manually ...............170
Replacing transmitter battery ............171
Replacing bulbs .............................. 172
Replacing wiper blade s..................... 178
Flat tire ........................................ 180
Wheel change ................................... 188
Batteries ....................................... 190
Jump starting .................................. 193
Towing ........................................... 196
Fuses ............................................. 198
Display messages Possible causes/consequences and
0001 Solutions
0001
Drive System
0001Switch Engine Off There is a malfunction in the drive train. If the drive system
continues to run, the drive train can become damaged.
In addition, the red 0001warning lamp in the instrument
cluster lights up and a warning signal sounds.
X Switch off the drive system.
X Do not continue driving.
X Contact an authorized electric drive smart center. 0007
Do Not Tow
(Away) Either the drive or the high‑voltage system is faulty.
In addition, the
0002warning lamp in the instrument cluster
lights up.
X It is recommended to have the vehicle transported by a
qualified specialist workshop.
Do not tow the vehicle on its own wheels. 0007
Charging Not
Possible There is a malfunction in the on-board charger. The
high‑voltage battery cannot be charged.
X
Contact an authorized electric drive smart center. 0007
Parking Lock
Inactive The gear selector lever is in position
P, but the parking lock
is not detected.
In addition, a warning signal sounds.
X Apply the parking brake.
X Move the gear selector lever to another position, e.g. to R.
X Move the gear selector lever to Pagain. 0001
Driver´s Door Ajar The driver’s door is open.
X
Close the driver’s door. 0002
Door Ajar The passenger door is open.
X
Close the passenger door. 0003
Tailgate Open A tailgate or the rear soft top
9
is open.
X Close the tailgates or the rear soft. 0003
Charge Cable
Connected The charging cable is inserted in the vehicle power socket.
The vehicle cannot be moved.
In addition, a warning signal sounds.
X
To drive off, remove the charging cable from the vehicle
power socket and stow the cable in the vehicle. 9
cabriolet only. Display messages
157>> Practical hints. Z
Display messages Possible causes/consequences and
0001 Solutions
Ready to Charge The vehicle is prepared for the high‑voltage battery to be
charged. It may take 30 seconds for the charging process to
begin.
Malfunction Despite the charging cable being correctly inserted in the
vehicle power socket, the high‑voltage battery does not
charge. There is a malfunction in the on-board charger.
X
Contact an authorized electric drive smart center. No Charge The voltage on the vehicle power socket is too low.
X
Check whether the charging cable is inserted correctly in
the power sockets of both the vehicle and the power source.
If necessary, unplug the charging cable from both sockets
and reinsert it.
If, afterwards, the message is still displayed:
X Contact an authorized electric drive smart center. Display messages Possible causes/consequences and
0001 Solutions
0008
Check
Tire Pressure The tire inflation pressure in at least one tire is
significantly below the reference value.
X
Carefully bring the vehicle to a halt, avoiding abrupt
steering and braking maneuvers.
X Check and adjust tire inflation pressure as required
(Y page 124).
X If necessary, change the wheel (Y page 188).G
WARNING
Each tire should be checked monthly when cold and inflated to the inflation pressure
recommended by the vehicle manufacturer on the Tire and Loading Information placard. If
your vehicle has tires of a different size than the size indicated on the Tire and Loading
Information placard, you should determine the proper tire inflation pressure for those
tires.
As an adde dsafety feature, your vehicle has been equipped with a tire pressure monitoring
system (TPMS) that illuminates a low tire pressure telltale when one or more of your tires
is significantly underinflated.
Accordingly, when the low tire pressure telltale illuminates, you should stop and check your
tires as soon as possible, and inflate them to the proper pressure. Driving on a significantly
underinflated tire causes the tire to overheat and can lead to tire failure.
Underinflation also reduces fuel efficiency and tire tread life, and may affect the vehicle’s
handlin gand stopping ability. Pleas enote that the TPMS is not a substitute for proper tire 158
Display messages>> Practical hints.
maintenance, and it is the driver’s responsibility to maintain correct tire pressure, even
if underinflation has not reached the level to trigger illumination of the TPMS low tire
pressure telltale.
Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when
the system is not operatin gproperly. The TPMS malfunction indicator is combined with the
low tire pressure telltale. When the system detects amalfunction, the telltale will flash for
approximately 1 minute and then remain continuously illuminated.
This sequence will continue upon subsequent vehicle start-ups as long as the malfunction
exists. When the malfunction indicator is illuminated, the system may not be able to detect
or signal low tire pressure as intended.
TPMS malfunctions may occur for a variety of reasons, including the installation of
incompatible replacement or alternate tires or wheels on the vehicle that prevent the TPMS
from functioning properly. Always check the TPMS malfunction telltale after replacing one
or more tires or wheels on your vehicle to ensure that the replacement or alternate tires
and wheels allow the TPMS to continue to function properly. Display messages Possible causes/consequences and
0001 Solutions
0001
Danger: Ice
(Canada only) The outside temperature is below 3
¥. The road may be icy.
X Adjust your driving style to the prevailing road and weather
conditions. G
WARNING
The display message Danger: Ice is not designed as an ice-warning device and is therefore
unsuitable for that purpose.
Indicated temperatures just above the freezing point do not guarantee that the road surface
is free of ice. The road may still be icy, especially in wooded areas or on bridges. Your
vehicle could start to skid if you do not adjust your driving style accordingly.
Therefore, always adjust your driving style to the prevailing road and weather conditions. What to do if ...
Warning and indicator lamps in the
instrument cluster
General information If any of the following lamps in the
instrument cluster fails to come on during
the bulb self-check when switching on
ignition (Y page 55), have the respective
bulb checked and replaced if necessary. What to do if ...
159>> Practical hints. Z
Brake
Problem Possible causes/consequences and
0001 Solutions
0005
(USA only)
0008 (Canada only)
The ABS indicator
lamp illuminates
while the drive system
is running. There is a malfunction in the ABS system.
X
Have the ABS system checked at an authorized electric drive
smart center immediately. 0005
(USA only)
0008 (Canada only)
The ABS indicator
lamp illuminates
together with the
brake warning lamp
0002 (USA only) or
0001 (Canada only)
while the drive system
is running. The ABS system fails.
X
Stop the vehicle immediately in a safe location.
X Do not continue to drive.
X Switch off the drive system.
X Engage the parking brake when leaving the vehicle.
X Contact Roadsid eAssistance or an authorize delectric drive
smart center. G
WARNING
When the ABS system is malfunctioning, the wheels may lock during hard braking, reducing
steering capability and extending the braking distance.
When the ABS is switched off due to a malfunction, the ESP ®
is also switched off. The basic
driving and braking functions are still available.
The risk of your vehicle skidding is then increased in certain situations. You should
therefore always adapt your speed and driving style to the prevailing road and weather
conditions. Problem Possible causes/consequences and
0001 Solutions
0002
(USA only)
0001 (Canada only)
The brake warning
lamp illuminates
while the drive system
is running. You are driving with the parking brake engaged.
X
Release the parking brake. The brake circuit fails or the brake fluid level in the brake
fluid reservoir is too low.
X
Stop the vehicle immediately in a safe location.
X Do not continue to drive.
X Switch off the drive system.
X Do not add brake fluid as this will not solve the problem.
X Engage the parking brake when leaving the vehicle.
X Contact Roadside Assistance or an authorized electric drive
smart center. 160
What to do if ...>> Practical hints.
your vehicle has tires of a different size than the size indicated on the Tire and Loading
Information placard, you should determine the proper tire inflation pressure for those
tires.
As an added safety feature, your vehicle has been equipped with a tire pressur emonitoring
system (TPMS) that illuminates a low tire pressure telltale when one or more of your tires
is significantly underinflated.
Accordingly, when the low tire pressure telltale illuminates, you should stop and check your
tires as soon as possible, and inflate them to the proper pressure. Driving on a significantly
underinflated tire causes the tire to overheat and can lead to tire failure.
Underinflation also increases energy consumption, reduces tire tread life, and may affect
the vehicle’s handling and stopping ability. Please note that the TPMS is not a substitute
for proper tire maintenance, and it is the driver’s responsibility to maintain correct tire
pressure, even if underinflation has not reached the level to trigger illumination of the
TPMS low tire pressure telltale.
Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when
the system is not operating properly. The TPMS malfunction indicator is combined with the
low tire pressure telltale. When the system detects amalfunction, the telltale will flash for
approximately 1 minute and then remain continuously illuminated.
This sequence will continue upon subsequent vehicle start-ups as long as the malfunction
exists. When the malfunction indicator is illuminated, the system may not be able to detect
or signal low tire pressure as intended.
TPMS malfunctions may occur for a variety of reasons, including the installation of
incompatible replacement or alternate tires or wheels on the vehicle that prevent the TPMS
from functioning properly. Always check the TPMS malfunction telltale after replacing one
or more tires or wheels on your vehicle to ensure that the replacement or alternate tires
and wheels allow the TPMS to continue to function properly. What to do if ...
167>> Practical hints. Z
X
Removing: Fold the wiper arm away from
the rear window until you feel it engage.
X Fold wiper blade 0002away from the wiper
arm in direction of arrow 0003until it
disengages from its mounting.
X Detach wiper blade 0002.
X Installing: Push the new wiper blade onto
the wiper arm until you feel it engage.
X Fold the wiper blade into a position
parallel to the wiper arm.
X Fold the wiper arm backward to rest on
the rear window.
Make sure to hold on to the wiper when
folding the wiper arm back.
! Make sure the wiper blade is properly
installed. An improperly installed
wiper blade may cause rear window
damage. Adjusting the washer jet nozzles
0002
Front washer jet nozzles
0003 Rear washer jet nozzles
X Adjusting: Use a needle to move washer
jet nozzles 0002or0003 left, right, up, or
down.
i Check the setting of the washer jet
nozzles at regular intervals. The washer
jet nozzles are correctly set when the
water jet hits the windshield or the rear
window approximately in the center. Flat tire
Preparing the vehicle
Upon experiencing any type of problem
with the vehicle’s tires, switch on the
hazard warning flasher, carefully slow
down and exit the roadway in a cautious
manner.
X Park the vehicle at a safe distance from
moving traffic on a hard, flat surface
when possible.
X Make sure the tire valve of the damaged
tire is locate dbelow the horizontal axle
of the wheel hub.
X Engage the parking brake.
X Turn the steering wheel so that the front
wheels are in a straight ahead position.
X Move the gear selector lever to park
position P.
X Switch off the drive system.
X Remove the key from the starter switch
and take the key with you.
i Open door only when conditions are safe
to do so.
X Have any passenger exit the vehicle at a
safe distance from the roadway. Using the tire repair kit
! Depending on the type of damage on the
tire, the tire sealant could damage the
sensor of the Tire Pressure Monitoring
System (TPMS)*. Such damage is not
covered by the smart Limited Warranty.
When having the damaged tire replaced,
also have the TPMS sensors* checked for
proper function. When the sensor is
damaged, the TPMS* will not function
properly. The sensor must then be
replaced at an authorized electric drive
smart center as soon as possible.
i Depending on production date of your
vehicle, it will be equipped with version
1 or version 2 of the tire repair kit. 180
Flat tire>> Practical hints.
* optional