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Display messages
The following display messages appear in the multifunction displa y(Ypage 81). Display messages Possible causes/consequences and
0001 Solutions
0005
Switch Off Engine The coolant is too hot.
In addition, the
0005warning lamp in the instrument cluster
lights up and a warning signal sounds.
X Stop the vehicle immediately as soon as it is safe to do so.
X Switch off the drive system immediately.
X Engage the parking brake.
X Make sure the air supply for the radiator is uninterrupted.
X Only start the drive system again after the display message
disappears. You could otherwise damage the drive system. 0002
(USA only)
0001 (Canada only)
Release Parking Brake You are driving with the parking brake engaged.
In addition, the 0002(USA only), 0001(Canada only) warning
lamp in the instrument cluster lights up and a warning signal
sounds.
X Release the parking brake. 0002
(USA only)
0001 (Canada only)
Brake System See Operator's Manual There is a slight malfunction in the vacuum supply of the
braking system.
X
When braking, continue to depress the brake pedal.
X Contact an authorized electric drive smart center. 0002
(USA only)
0001 (Canada only)
Brake Malfunction 0001Service Required There is a serious malfunction in the vacuum supply of the
braking system.
In addition, a warning signal sounds.
X
Contact an authorized electric drive smart center. 0001
Shift
to N or P to
Start You have attempted to start the engine while the automatic
transmission was in reverse gear
Ror drive position D.
X Shift the automatic transmission into park position Por
neutral position N.
X Make sure that Nor Pis shown in the multifunction display. 0001
Transmission Not
in P The driver's door is open and the gear selector lever is in
position
R,Nor D.
In addition, a warning signal sounds.
X Move the gear selector lever to P. Display messages
155>> Practical hints. Z
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Display messages Possible causes/consequences and
0001 Solutions
0001
Malfunction Serv.
Req. There is a malfunction in the coolant compressor or in the
heating/coolant circuit.
X
Contact an authorized electric drive smart center. 0001
Battery Power Too
Low The outside temperature is too low. The full battery capacity
is not available.
The vehicle does not start.
X
Charge the high‑voltage battery (Y page 108).0001
High-voltage
Battery at Reserve
Level The high‑voltage battery has reached reserve level.
X
Charge the high‑voltage battery (Y page 108).0007
Charge HV Battery
Immediately The charge level of the high‑voltage battery is below 5 %.
In addition, a warning signal sounds.
X
Charge the high‑voltage battery (Y page 108).0002
Engine
Restart Not
Possible There is a serious malfunction in the drive system. The drive
system can no longer be started.
In addition, a warning signal sounds.
X
Do not restart the drive system.
X Contact an authorized electric drive smart center. 0002
High-Voltage
System
0001Service Required There is a malfunction in the drive system, the electric motor
or the high‑voltage battery. There is a high‑voltage safety
problem.
In addition, the
0002warning lamp in the instrument cluster
lights up and a warning signal sounds.
X Contact an authorized electric drive smart center. 0001
Drive System
0001Service Required There is a malfunction in the drive system, the electric motor
or the high‑voltage battery.
In addition, the yellow
0001warning lamp in the instrument
cluster lights up.
X Contact an authorized electric drive smart center. 156
Display messages>> Practical hints.
Page 159 of 218

Display messages Possible causes/consequences and
0001 Solutions
0001
Drive System
0001Switch Engine Off There is a malfunction in the drive train. If the drive system
continues to run, the drive train can become damaged.
In addition, the red 0001warning lamp in the instrument
cluster lights up and a warning signal sounds.
X Switch off the drive system.
X Do not continue driving.
X Contact an authorized electric drive smart center. 0007
Do Not Tow
(Away) Either the drive or the high‑voltage system is faulty.
In addition, the
0002warning lamp in the instrument cluster
lights up.
X It is recommended to have the vehicle transported by a
qualified specialist workshop.
Do not tow the vehicle on its own wheels. 0007
Charging Not
Possible There is a malfunction in the on-board charger. The
high‑voltage battery cannot be charged.
X
Contact an authorized electric drive smart center. 0007
Parking Lock
Inactive The gear selector lever is in position
P, but the parking lock
is not detected.
In addition, a warning signal sounds.
X Apply the parking brake.
X Move the gear selector lever to another position, e.g. to R.
X Move the gear selector lever to Pagain. 0001
Driver´s Door Ajar The driver’s door is open.
X
Close the driver’s door. 0002
Door Ajar The passenger door is open.
X
Close the passenger door. 0003
Tailgate Open A tailgate or the rear soft top
9
is open.
X Close the tailgates or the rear soft. 0003
Charge Cable
Connected The charging cable is inserted in the vehicle power socket.
The vehicle cannot be moved.
In addition, a warning signal sounds.
X
To drive off, remove the charging cable from the vehicle
power socket and stow the cable in the vehicle. 9
cabriolet only. Display messages
157>> Practical hints. Z
Page 197 of 218

Jump start assistance
Your vehicle’s 12-volt battery is located in the passenger footwell below the footrest
(Y page 192).
For jump starting, use the terminals of the battery, keeping the leads connected.
X Make sure the two vehicles do not touch.
X Switch off all electrical consumers.
X Engage the parking brake.
X Move the gear selector lever to park position P.
X Switch off the drive system.
X Get access to the battery in the passenger footwell (Y page 192).
X Remove the positive terminal cover. Position
0028represents the charged battery of another vehicle or an equivalent starter
pack.
! Never invert the terminal connections!
X Connect positive terminal 0002of charged battery 0028with positive terminal 0003of your
vehicle’s battery 0029with a jumper cable. Clamp the jumper cable to positive
terminal 0002of charged battery 0028first.
X Start the engine of the vehicle with charged battery 0028.
X Connect negative terminal 002Bof charged battery 0028with negative terminal 002Aof your
vehicle’s battery 0029with a jumper cable. Clamp the jumper cable to negative terminal
002B of charged battery 0028first.
X Start the drive system of your vehicle. You can now switch on minimal consumers. Do
not switch on large consumers such as the rear window defroster or headlamps. Jump starting
195>> Practical hints. Z
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0002
Drive system diagnostics connections Identification labels
Signs and labels
0002
Air bag information signs
(sun visor)
0003 VIN (engine compartment)
002B Emission control information label,
includes both federal and California
certification exhaust emission
standards (engine compartment)
002A Heat warning label (engine
compartment)
0028 Certification label (driver’s door
B‑pillar) 0029
Tire and loading information placard
(driver’s door B‑pillar)
0018 VIN (lowe redge of windshield) Certification label
X Open the driver’s door. 0002
Certification label (on driver’s door
B‑pillar)
i Data shown on the example
certification label are for illustration
purpose only. These data are specific to
each vehicle and may vary from data
shown in the illustration. Refer to
certification label on vehicle for actual
data specific to your vehicle. Example certification label (U.S. vehicles)
0003
Vehicle Identification Number (VIN)
002B Paintwork code 208
Identification labels>> Technical data.
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