Jump start assistance
Your vehicle’s 12-volt battery is located in the passenger footwell below the footrest
(Y page 192).
For jump starting, use the terminals of the battery, keeping the leads connected.
X Make sure the two vehicles do not touch.
X Switch off all electrical consumers.
X Engage the parking brake.
X Move the gear selector lever to park position P.
X Switch off the drive system.
X Get access to the battery in the passenger footwell (Y page 192).
X Remove the positive terminal cover. Position
0028represents the charged battery of another vehicle or an equivalent starter
pack.
! Never invert the terminal connections!
X Connect positive terminal 0002of charged battery 0028with positive terminal 0003of your
vehicle’s battery 0029with a jumper cable. Clamp the jumper cable to positive
terminal 0002of charged battery 0028first.
X Start the engine of the vehicle with charged battery 0028.
X Connect negative terminal 002Bof charged battery 0028with negative terminal 002Aof your
vehicle’s battery 0029with a jumper cable. Clamp the jumper cable to negative terminal
002B of charged battery 0028first.
X Start the drive system of your vehicle. You can now switch on minimal consumers. Do
not switch on large consumers such as the rear window defroster or headlamps. Jump starting
195>> Practical hints. Z
X
Remove the jumper cables from negative terminals 002Band 002Afirst.
X Remove the jumper cables from positive terminals 0002and 0003.
You can now switch on the headlamps.
X Remount the positive terminal cover.
X Have the 12-vol tbattery checked at the nearest authorized electric drive smart center.
i Please keep in mind that it will take quite some time to charge the 12-volt battery.
When you switch off the drive system after driving a short distance, you may not be able
to start it again.
Charge the 12-volt battery completely as soon as possible. Towing
About towing
This section offers information on towing
methods for breakdown situations and
emergency towing. Recommended towing method -
Breakdown situation
! To prevent damage during transport, do
not tie down the vehicle by its chassis or
suspension parts — use only wheel straps
to position and hold down the vehicle.
Improper tie down on a flatbed carrier
truck or trailer can damage suspension
parts and body panels.
smart recommends that the vehicle be
transported with all wheels off the ground
using a flatbed carrier truck or
appropriate wheel lift/dolly equipment.
Always have your vehicle transported:
R when the 0002warning lamp for the high-
voltage system lights up in the
instrument cluster
R when the Do not tow (away) message
appears in the instrument cluster
R when the multifunction display is
inoperative R
when one or several of the following
warning lamps light up:
-0001 Drive diagnostics (red)
- 0004 12‑Volt battery
0002 Power steering
R if the brake pedal already starts to
pulsate just after towing begins
R if you have to transport the vehicle over
long distances
X Switch off the tow‑away protection* and
interior motion sensor* (Y page 47). Emergency towing
When circumstances do not permit the
recommended towing method, the vehicle
may be towed with all wheels on the ground
using a strap or tow bar connected to
another vehicle. Only tow the vehicle as far
as necessary to have the vehicle moved to a
safe location where the recommended
towing method can be employed. 196
Towing>> Practical hints.
* optional