Dial number
Any telephone number can be entered in the Dial number menu item. The re-
quired numbers must be selected one after the other using adjustment wheel
and confirmed by pressing the adjustment wheel. You can select digits 0-9,
symbols
,
, # and the Cancel, Call and Delete functions.
Call register
The following menu items can be selected in the Call register menu item.
■ Missed calls
■ Dialled numbers
■ Received calls
Voice mailbox
In the Voice mailbox menu item, you can set the number of the voice mailbox 1)
and then dial the number.
Bluetooth
The following menu items can be selected from the Bluetooth menu item.
■ User - Overview of the stored telephones
■ New user - Search for new mobile phones that are in the reception range
■ Visibility - Switches on the visibility of the hands-free system for other devi-
ces
■ Media player - Playback via Bluetooth ®
■ Active device - Connected device
■ Paired devices - List of paired devices
■ Find - Device search
■ Phone name - option to change the name of the phone (default SKODA_BT)
Settings
The following menu items can be selected from the Settings menu item.
■ Phone book - Phonebook
■ Update - Update the phone book 1)
■ List - Arrange the entries in the phone book
■ Surname - Arrange according to surname
■ Surname - Sort by contact name
■ Ring tone - Ring tone setting
Back
Return in the Start menu of the telephone.Voice control
Introduction
This chapter contains information on the following subjects:
Dialogue
93
Voice commands
94
Dialogue
Fig. 95
Multifunction steering wheel: Voice control
The period of time during which the system is ready to receive voice com-
mands and to carry them out is called "dialogue". The system gives audible
feedback and guides you through the relevant functions if necessary.
Optimum understanding of the voice commands depends on several factors. › Speak at a normal volume without intonation or excessive pauses.
› Avoid poor pronunciation.
› Close the doors, windows and sliding roof in order to reduce or eliminate dis-
turbing noise from outside.
› It is recommended to speak louder at higher speeds, so that your voice is
louder than the increased surrounding noise.
› During the dialogue, limit background noise in the vehicle, e.g. passengers
talking at the same time.
› Do not speak when the system is making an announcement.
1)
On vehicles fitted with the Amundsen+ navigation system, this function can be accessed via the naviga-
tion system menu; refer to the » operating instructions for the Amundsen+ navigation system .
93Communication and multimedia
In a lot of countries sufficient trade-in networks have been created, where you
can trade-in your vehicle. After you trade-in your vehicle, you will receive a
confirmation documenting the recycling in accordance with environmental reg-
ulations.
Note
You can find more detailed information about the trade-in and recycling of old
cars from a specialist garage.
Washing vehicle
Introduction
This chapter contains information on the following subjects:
Washing by hand
122
Automatic car wash systems
122
Washing with a high-pressure cleaner
123
The best way to protect your vehicle against harmful environmental influences
is frequent washing.
The longer insect residues, bird droppings, tree sap, road and industrial dust,
tar, soot particles, road salt and other aggressive deposits remain adhering to
the paintwork of your vehicle, the more detrimental their destructive effect
can be. High temperatures, such as those caused by intensive sun's rays, ac-
centuate this caustic effect.
It is essential to also thoroughly clean the underside of the vehicle at the end
of the winter.
WARNINGWhen washing your vehicle in the winter: Water and ice in the braking sys-
tem can affect the braking efficiency – risk of accident!
CAUTION
The temperature of the water used for cleaning must not exceed 60 °C – risk
of damaging the vehicle.
For the sake of the environment
Only wash the vehicle at washing bays intended for this purpose.Washing by hand
Read and observe
and on page 122 first.
Soak the dirt with plenty of water and rinse as well as possible.
Clean the vehicle with a soft sponge, a washing glove or a washing brush.
Work from the top to the bottom – starting with the roof.
For stubborn dirt, agents specifically intended for this purpose are to be used. Wash out the sponge or washing glove thoroughly at short intervals.
Clean wheels, door sills and similar parts last. Use a second sponge for such areas.
Give the vehicle a good rinse after washing it and dry it off using a chamois
leather.
WARNINGProtect your hands and arms from sharp-edged metal parts when cleaning
the underfloor or the inside of the wheel housings or the wheel trims – risk
of cuts!
CAUTION
■ Only apply slight pressure when cleaning the vehicle's paintwork.■Do not wash your vehicle in bright sunlight – risk of paint damage.
Automatic car wash systems
Read and observe
and on page 122 first.
The usual precautionary measures must be taken before washing the vehicle
in an automatic car wash system (e.g. closing the windows and the sliding/tilt-
ing roof etc.).
If your vehicle is fitted with any particular attached parts, such as a spoiler,
roof rack system, two-way radio aerial etc., it is best to consult the operator of
the car wash system beforehand.
After an automatic wash with wax treatment, the lips of the wipers should be
cleaned with cleaning agents specially designed for the purpose, and then de-
greased.
122General Maintenance
CAUTIONFold in the exterior mirrors to prevent damage before washing the vehicle in
an automatic car wash system. Never manually fold in electric exterior mirrors -
always use the electric controls.
Washing with a high-pressure cleaner
Read and observe
and on page 122 first.
When washing the vehicle with a high-pressure cleaner, the instructions for
use of the equipment must be observed. This applies in particular to the pres-
sure used and to the spraying distance .
Maintain a sufficiently large distance to the parking aid sensors and soft mate-
rials such as rubber hoses or insulation material.
CAUTION
■ If washing the vehicle in the winter using a hose or high-pressure cleaner,
ensure that the jet of water is not aimed directly at the locking cylinders or the
door/panel joints – risk of freezing!■
To avoid damaging the parking aid sensors while cleaning with high-pressure
cleaners or steam jets, the sensors must only be directly sprayed for short pe-
riods while a minimum distance of 10 cm must be observed.
Note
Also refer to "Washing cars with decorative films using a high-pressure clean-
er" » page 124 .
Cleaning vehicle exterior
Introduction
This chapter contains information on the following subjects:
Vehicle paint work
123
Plastic parts
124
Rubber seals
124
Chrome parts
124
Decorative films
124
Windows and external mirrors
125
Headlight glasses
125
Door closing cylinder
125Cavity protection125Wheels126
Under-body protection
126
Wiper blades
126
We recommend using vehicle care products from ŠKODA Original Accessories.
These are available from ŠKODA Partners. The usage instructions on the pack-
age must be observed.
WARNING■ Vehicle care products may be harmful to your health if not used according
to the instructions.■
Always keep the vehicle care products safe from people who are not com-
pletely independent, e.g. children - there is a danger of poisoning!
■
Protect your hands and arms from sharp-edged metal parts when clean-
ing the underfloor, the inside of the wheel housings or the wheel trims –
risk of cuts!
CAUTION
■ Do not use any insect sponges, rough kitchen sponges or similar cleaning
products – risk of damaging the paintwork surface.■
Cleaners that contain solvents can damage the material being cleaned.
For the sake of the environment
Used vehicle care product cans represent hazardous waste that is harmful to the environment. These must be disposed of in accordance with national legal
regulations.
Note
Due to the special tools and knowledge required, and to avoid any potential
problems with the cleaning and care of your vehicle's exterior, we recommend
that the cleaning and care of your vehicle be carried out by a ŠKODA Service
Partner.
Vehicle paint work
Read and observe
and on page 123 first.
Preserving the vehicle paintwork
A thorough wax treatment provides the vehicle's paintwork with highly effec-
tive protection against harmful environmental influences.
123Care and maintenance
The vehicle must be treated with a high-quality hard wax polish at the latest,
when no more drops form on the clean paintwork.
A new layer of a high-quality hard wax polish can be applied to the clean body- work after it has dried thoroughly.
Even if you use a wax preserver regularly, we still recommend that you treat
the paintwork of the vehicle at least twice a year with hard wax.
Polishing
Polishing is necessary if the vehicle's paintwork has become unattractive and
if it is no longer possible to achieve a gloss with wax preservatives.
If the polish does not contain any preserving elements, the paint must be trea- ted with a preservative afterwards.
CAUTION
■ Paint damage is to be repaired immediately.■Never apply wax to the windows.■
Mat painted or plastic parts must not be treated with polishing products or
hard waxes.
■
Do not polish the paintwork in a dusty environment - risk of paint scratches.
■
Do not apply any paint care products to door seals or window guides.
■
If possible, do not apply any paint care products to parts of the bodywork
that come into contact with door seals or window guides.
Plastic parts
Read and observe
and on page 123 first.
Clean plastic parts with a damp cloth.
If this method does not completely clean the plastic parts, use cleaning prod-
ucts specially designed for this purpose.
CAUTION
Do not use paint care products on plastic parts.
Rubber seals
Read and observe
and on page 123 first.
All door seals and window guides are factory-treated with a colourless mattvarnish layer to prevent the freezing of painted body parts and to protect
against driving noise.
CAUTION■ Do not treat the door seals and window guides with any products whatsoev-
er .■
Applying additional treatments to the seals can corrode the protective coat-
ing, and driving noise may occur.
Chrome parts
Read and observe
and on page 123 first.
First clean the chrome parts with a damp cloth and then polish them with a
soft, dry cloth.
If this method does not completely clean chrome parts, use a specific chrome
care product.
CAUTION
Do not polish the chrome parts in a dusty environment - risk of surface
scratches.
Decorative films
Read and observe
and on page 123 first.
Wash the films with a mild soap solution and clean, warm water.
The following instructions must be followed when washing the vehicle with
a high-pressure cleaner.
› The minimum distance between the nozzle and the vehicle body should be
50 cm.
› Keep the jet perpendicular to the film surface.
› The maximum water temperature is 50 °C.
› The maximum water pressure is 80 bar.
CAUTION
■
Never use aggressive cleaning agents or chemical solvents for the glued sur-
faces with films - there is a danger of film damage.■
In the winter months, do not use an ice scraper to remove ice and snow from
the areas with films. Do not use any other objects to remove frozen layers of
snow or ice – risk of film damage.
124General Maintenance
Windows and external mirrorsFig. 119
Fuel filler flap: Ice scraper
Read and observe and on page 123 first.
Removing snow and ice
Use a plastic ice scraper for removing snow and ice from the windows and mir-
rors.
The ice scraper can be found on the inside of the fuel filler flap.
›
Open the fuel filler flap.
›
Slide out the ice scraper in the direction of the arrow » Fig. 119.
Cleaning windows
Regularly clean windows from the inside with clean water.
Dry the glass surfaces with a clean chamois leather or a cloth intended for this
purpose.
CAUTION
Instructions for removing snow and ice■The ice scraper should not be moved forward and backward but in one direc-
tion to avoid any damage to the surface of the glass.■
Snow or ice that is contaminated with coarse dirt such as fine gravel, sand or
salt must not be removed from the windows and mirrors – there is a risk of
damage to the surface of the windows and mirrors.
■
Do not remove snow or ice from glass parts using warm or hot water – risk of
cracks forming in the glass.
CAUTIONInformation for cleaning windows■Do not clean the inside of the windows with sharp-edged objects or corro-
sive and acidic cleaning agents – there is a risk of damaging the heating ele-
ments or window aerial.■
When drying the windows after washing the vehicle, do not use window
leathers that have been used to polish the bodywork. Residues of preserva-
tives in the window leather can make the window dirty and reduce visibility.
Headlight glasses
Read and observe
and on page 123 first.
Clean plastic front headlight lenses using clean, warm water and soap.
CAUTION
■The headlights are never to be wiped dry - there is a risk of damaging the
protective lacquer and the headlight glass subsequently developing cracks.■
Do not use sharp objects to clean the glasses - there is a risk of damaging
the protective lacquer and the headlight glasses subsequently developing
cracks.
■
Do not use any aggressive cleaning or chemical solvent products to clean the
headlights – risk of damaging the headlight lenses.
Door closing cylinder
Read and observe
and on page 123 first.
Specific products must be used for de-icing door lock cylinders.
CAUTION
Make sure that as little water as possible gets into the locking cylinder when
washing the vehicle - there is a risk of freezing the lock cylinder!
Cavity protection
Read and observe
and on page 123 first.
All the cavities of your vehicle which are at risk from corrosion are protectedfor life by a layer of protective wax applied in the factory.
This wax protection does not need to be inspected or re-applied.
125Care and maintenance
WARNINGAfter switching off the ignition, the fan may intermittently continue to op-
erate for approx. 10 minutes.
Windscreen washer system
Fig. 124
Engine compartment: Wind-
screen washer fluid reservoir
Read and observe and on page 131 first.
The windscreen washer fluid reservoir is located in the engine compart-
ment » Fig. 124 .
The cleaning fluid is provided for the cleaning of the front and rear window as
well as the headlight.
The capacity of the reservoir is about 3.5 litres or about 5.4 litres on vehicles
that have a headlight cleaning system 1)
.
Clear water is not sufficient to intensively clean the windscreen and head-
lights. We recommend using clean water together with a screen cleaner from
the range of ŠKODA Original Accessories (with anti-freeze in winter), which
will remove any stubborn dirt.
In Winter, the washing water should always be mixed with anti-freeze even if
the vehicle has heated windscreen washer nozzles.
Under exceptional circumstances, methylated spirits can also be used if no
screen cleaner with anti-freeze is available. The concentration of methylated
spirits must not be more than 15 %. The anti-freeze protection at this concen-
tration is sufficient only to -5 °C.
CAUTION■ Under no circumstances must radiator anti-freeze or other additives be add-
ed to the windscreen washer fluid.■
If the vehicle is fitted with a headlight cleaning system, only cleaning prod-
ucts which do not attack the polycarbonate coating of the headlights must be
added to the windscreen washer fluid.
■
Do not remove the filter from the windscreen washer fluid reservoir when re-
filling, as this may cause contamination of the liquid transportation system,
leading in turn to a windscreen washer system malfunction.
Engine oil
Introduction
This chapter contains information on the following subjects:
Specification
135
Checking the oil level
135
Replenishing
136
The engine has been factory-filled with a high-grade oil that can be use
throughout the year - except in extreme climate zones.
The engine oils are undergoing continuous further development. Thus the in- formation stated in this Owner's Manual is only correct at the time of publica-
tion.
ŠKODA Service Partners are informed about the latest changes by the manu-
facturer. We therefore recommend that the oil change be completed by a
ŠKODA Service Partner.
The specifications (VW standards) stated in the following can be indicated sep-
arately or together with other specifications on the bottle.
The engine oil should be changed after specified service intervals » page 43.
WARNINGThe engine compartment of your car is a hazardous area. The following
warning instructions must be followed at all times when working in the en-
gine compartment » page 131. 1)
In some countries, 5.4 l. applies for both variants.
134General Maintenance
WARNING■When you charge a battery, hydrogen is released, and a highly explosive
gas mixture is also produced. An explosion can be caused through sparkling
over during unclamping or loosening of the cable plug while the ignition is
on.■
Creating a bridge between the poles on the battery (e.g. with metal ob-
jects - cables) creates a short circuit - risk of damage to the battery, explo-
sion and burning of the battery, jets of acid spurting out.
■
Avoid creating sparks when working with cables and electrical devices.
Strong sparking represents a risk of injury.
■
Before carrying out any work on the electrical system, switch off the en-
gine, the ignition and all electrical consumers and disconnect the negative
terminal (-).
■
“Quick-charging” the vehicle battery is dangerous and requires a special
charger and specialist knowledge.
■
We therefore recommend that vehicle batteries be “rapidly charged” by a
specialist garage.
CAUTION
On vehicles with the START-STOP system, the pole terminal of the charger
must not be connected directly to the negative terminal of the vehicle battery,
but only to the engine earth » page 158, Jump-starting in vehicles with the
START-STOP system .
Replacing
Read and observe
and on page 139 first.
The new vehicle battery must have the same capacity, voltage, current and
size as the original battery. Suitable vehicle battery types can be purchased
from a specialist garage.
We recommend having the battery replaced by a specialist garage, where the
new vehicle battery will be installed properly and the original battery will be
disposed of in accordance with national regulations.
Disconnecting and reconnecting
Read and observe
and on page 139 first.
Disconnecting
›
Switch off the ignition.
›First, disconnect the negative terminal (-) first, then the positive (+) terminal
of the battery.
Connecting›
First, connect the positive (+) first, then the negative (-) battery terminal.
After disconnecting and re-connecting the vehicle battery, the following func-
tions or devices are partially or completely inoperative.
Function / deviceCommissioningRadio and/or navigation systemEnter code number » User radio
manual and/or » navigation
system user manualTime settings» page 29
CAUTION
■ Disconnect the vehicle battery only with the ignition turned off - there is a
risk of damaging the electrical system of the vehicle.■
Under no circumstances must the battery cables be connected incorrectly –
risk of a cable fire.
Note
■ After disconnecting and re-connecting the vehicle battery, we recommend
having the vehicle checked by a specialist to ensure that the full functionality
of all electrical systems is guaranteed.■
The data of the multi-function display will be reset.
Automatic load deactivation
Read and observe
and on page 139 first.
The vehicle voltage control unit automatically prevents the battery from dis-
charging when the battery is put under high levels of strain. This manifests it-
self by the following.
› The idling speed is raised to allow the generator to deliver more electricity to
the electrical system.
› Where necessary, large convenience consumers such as seat heaters and
rear window heaters have their power limited or are shut off completely in
the event of an emergency.
141Inspecting and replenishing
Unlocking the tailgateFig. 150
Emergency unlocking of the boot
lid
The luggage compartment lid can be unlocked manually if there is a fault in
the central locking system.
Unlocking
›
Fold the rear seat backrest forward » page 67.
›
Insert the vehicle key into the slot in the trim panel as far as it
goes » Fig. 150 .
›
Unlock the lid by moving it in the direction of the arrow.
›
Open the boot lid.
Selector lever-emergency unlocking
Fig. 151
Selector lever-emergency un-
locking
›
Firmly apply the handbrake.
›
Carefully pull up the front left and right cover.
›
Pull up rear cover.
›
Press the yellow plastic part in the direction of the arrow » Fig. 151 using your
finger.
›
At the same time, press the locking button in the selector lever and move the selector lever to position N.
If the selector lever is moved again to position P, it is once again blocked.
Replacing windscreen wiper blades
Introduction
This chapter contains information on the following subjects:
Replacing the front windscreen wiper blades
162
Replacing the rear window glass wiper blades
163WARNINGReplace the windscreen wiper blades once or twice a year for safety rea-
sons. These can be purchased from a ŠKODA Partner.
Replacing the front windscreen wiper blades
Fig. 152
Windscreen wiper blade
Read and observe on page 162 first.
Before replacing the windscreen wiper blade, put the windscreen wiper arms
into the service position.
Service position for changing wiper blades
›
Close the bonnet.
›
Switch the ignition off and on again.
›
Place the operating lever in position
4
» Fig. 46 on page 61 .
Move the windscreen wiper arms into the service position.
Removing the wiper blade
›
Lift the wiper arm from the window in the direction of
1
» Fig. 152 .
›
Tilt the wiper blade to the stop in the same direction.
›
Hold the windscreen wiper arm at the top end.
›
Press the locking button
A
and remove the wiper blade in the direction of
arrow
2
.
162Do-it-yourself