
General Maintenance
Vehicle care
Service intervals
Introduction
This chapter contains information on the following subjects:
Overview of service intervals
147
Fixed service intervals QI1 - QI4
148
Variable service interval QI6
148
Information about the ŠKODA service
148
The service interval display in the instrument cluster will remind you to carry out every service stipulated by the manufacturer at the right time in order to prevent you from forgetting any.
Timely and proper performance of servicing works is one of the requirements for the settlement of potential warranty claims.
The completion of services can be verified by the validated service certificate and the corresponding receipts.
The specified service intervals are tailored to normal operating conditions.
In the case of difficult operating conditions, it is necessary to have some service
work performed before the date of the next service or between the specified
service intervals. This applies mainly to the cleaning or the replacement of the air
filter insert in regions with heavy dust pollution as well as checking and replacing
the toothed belt, but also to vehicles with diesel particle filters, which can put
greater strain on the engine oil.
These difficult conditions are: › Fuel with sulphur content;
› Frequent short trips;
› Longer periods of engine idling (e.g. taxis);
› Operation in areas with heavy dust pollution;
› Frequent trailer operation;
›
Predominantly stop-and-go traffic as is often the case in city driving, for exam-
ple;
› Operation predominantly during winter.
A service consultant at the specialist garage will tell you whether the operating conditions of your vehicle may make it necessary for service work to be carried
out between the normal service intervals.
Different service charges may apply from the particular scope of work required,
depending on the vehicle type and equipment and the status of your vehicle.
Note
■ The customer is responsible for covering the cost of all services including
changing or replenishing the oil, even during the warranty period, unless stated otherwise in the ŠKODA AUTO a.s. warranty terms or other agreements.■
You will be informed about the current service scopes for the particular service
work by the specialist garage.
Overview of service intervals
Fig. 129
Vehicle data sticker: Service in-
terval
First read and observe the introductory information given on page 147.
The service interval specified by the manufacturer is indicated on the vehicle data sticker » Fig. 129 under the floor covering in the boot.
One of the following service intervals applies for your vehicle: › Fixed service interval QI1;
› Fixed service interval QI2;
› Fixed service interval QI3;
› Fixed service interval QI4;
› Variable service interval QI6.
147Vehicle care

In order to operate a vehicle with a variable service interval, it must only be fil-
led and topped up with the prescribed engine oil.
If this engine oil is not available, the oil change is subject to a fixed service inter-
val. In this case, the vehicle must be changed to the fixed service interval.
Note
■
The corresponding motor oil specifications » page 167.■A specialist garage can perform the changeover from the variable service inter-
val to the fixed service interval, or from the fixed service interval to the variable
service interval.
Fixed service intervals QI1 - QI4
First read and observe the introductory information given on page 147.
InspectionQI1 - QI4
After the first 30,000 km or 2 years a)
, then every
30,000 km or every 1 year a)
.Every 15,000 km or every 1 year a)
(applies to Rus-
sia).
Oil change service
QI1Every 5000 km or every 1 year a)
.QI2Every 7500 km or every 1 year a)
.QI3Every 10,000 km or every 1 year a)
.QI4Every 15,000 km or every 1 year a)
.Brake fluid
change First change after 3 years, then every 2 yearsa)
(whichever comes first).
WARNINGThe brake fluid must always be changed after the first 3 years and then every
2 years. Longer intervals between changing the brake fluid can cause vapour
bubbles to form in the brake system on sharp braking. This can impair the effi- ciency of the brakes – risk of accident!NoteFor diesel operation with a high sulphur content, the oil must be changed every
7500 km. Ask your specialist garage for information on the countries where diesel fuel has a high sulphur content.
Variable service interval QI6
First read and observe the introductory information given on page 147.
The service intervals depend on the intensity at which the vehicle is driven and
the local conditions in which the vehicle is used. For example, your vehicle is sub-
jected to different loads when driven over short distances than when driven over
long distances. The service intervals are therefore variable.
InspectionAfter the first 30,000 km or 2 years a)
, then every 30,000 km
or every 1 year a)
.Oil change serviceAccording to the service interval display (at the latest after
30,000 km or 2 years a)
).Brake fluid
changeFirst change after 3 years, then every 2 yearsa)
(whichever comes first).
WARNINGThe brake fluid must always be changed after the first 3 years and then every
2 years. Longer intervals between changing the brake fluid can cause vapour
bubbles to form in the brake system on sharp braking. This can impair the effi- ciency of the brakes – risk of accident!
Information about the ŠKODA service
First read and observe the introductory information given on page 147.
You have access to an extensive servicing network of ŠKODA Service Partners for
the maintenance of your vehicle.
148General Maintenance

›Take the bonnet support out of its holder 3
» Fig. 133 in the direction of the
arrow and secure the opened bonnet by inserting the end of the support into the opening 4
.
Closing
›
Lift the bonnet slightly and unhook the bonnet support. Insert the bonnet sup-
port into the designated holder
3
» Fig. 133 .
›
Let the bonnet drop into the lock carrier lock from a height of around 20 cm – do
not push it in .
WARNINGCheck that the bonnet is closed properly.
CAUTION
Never open the bonnet using the release lever » Fig. 132.
Engine compartment overview
Fig. 134
Principle sketch: Engine compartment
First read and observe the introductory information and safety warn- ings
on page 162.
Coolant expansion reservoir
169
Windscreen washer fluid reservoir
165
Engine oil filler opening
168123Engine oil dipstick167Brake fluid reservoir170
Vehicle battery
171
Note
The location of the inspection points in the engine compartment of petrol and
diesel engines is practically identical.
Radiator fan
First read and observe the introductory information and safety warn-
ings
on page 162.
The radiator fan is powered by an electric motor. Operation is controlled accord-
ing to the temperature of the coolant.
WARNINGAfter switching off the ignition, the fan may intermittently continue to oper-
ate for approx. 10 minutes.
Windscreen washer system
Fig. 135
Engine compartment: Wind-
screen washer fluid reservoir
First read and observe the introductory information and safety warn- ings on page 162.
The windscreen washer fluid reservoir is located in the engine compartment and
contains the cleaning fluid for the windscreen or rear window and for the head-
lights.
456165Inspecting and replenishing

The filling level of the container is about 3.5 litres and about 5.4 litres on vehicles
that have a headlight washing system 1)
.
Clear water is not sufficient to intensively clean the windscreen and headlights. We recommend using clean water together with a screen cleaner from the range
of ŠKODA Original Accessories (with antifreeze in winter), which will remove any
stubborn dirt.
In Winter, the washing water should always be mixed with antifreeze even if the
vehicle has heated windscreen washer nozzles.
Under exceptional circumstances, methylated spirits can also be used if no screen
cleaner with antifreeze is available. The concentration of methylated spirits must
not be more than 15 %. The freeze protection at this concentration is sufficient
only to -5 °C.
CAUTION
■ Under no circumstances must radiator antifreeze or other additives be added to
the windscreen washer fluid.■
If the vehicle is fitted with a headlight cleaning system, only cleaning products
which do not attack the polycarbonate coating of the headlights must be added
to the windscreen washer fluid.
■
Do not remove the filter from the windscreen washer fluid reservoir when refill-
ing, as this may cause contamination of the liquid transportation system, leading
in turn to a windscreen washer system malfunction.
Engine oil
Introduction
This chapter contains information on the following subjects:
Specifications and capacity
167
Checking the oil level
167
Replenishing
168
Changing
168
The engine has been factory-filled with a high-grade oil that can be use through-
out the year - except in extreme climate zones.
The engine oils are undergoing continuous further development. Thus the infor-
mation stated in this Owner's Manual is only correct at the time of publication.
ŠKODA Service Partners are informed about the latest changes by the manufac-
turer. We therefore recommend that the oil change be completed by a ŠKODA
Service Partner.
The specifications (VW standards) stated in the following can be indicated sepa-
rately or together with other specifications on the bottle.
The oil capacities include oil filter change. Check the oil level when filling; do not
over fill. The oil level must be between the markings » page 167.WARNING■
The engine compartment of your car is a hazardous area. The following
warning instructions must be followed at all times when working in the en-
gine compartment » page 162.■
Do not continue your journey if for some reason it is not possible to top up
the engine oil ! Switch off the engine and seek assistance from a specialist
garage.
■
If the oil level is above level
A
» Fig. 136 on page 167, do not continue to
drive! Switch off the engine and seek assistance from a specialist garage.
CAUTION
Do not pour any additives into the engine oil – risk of serious damage to the en-
gine parts!
Note
■ Before a long drive we recommend that you purchase and carry with you engine
oil which complies with the specification for your vehicle.■
We recommend that you use oils from ŠKODA Original Accessories.
■
If your skin has come into contact with oil, it must be washed thoroughly.
1)
In some countries, 5.4 l. applies for both variants.
166General Maintenance

Specifications and capacityFirst read and observe the introductory information and safety warn-
ings
on page 166.
Specifications and capacity (in l) for vehicles with flexible service intervals
Petrol enginesSpecificationFilling level1.2 l/55 kWVW 503 00, VW 504 002.81.2 l/63 kW TSIVW 504 003.91.2 l/77 kW TSIVW 504 003.91.4 l/90 kW TSIVW 503 00, VW 504 003.6Diesel engine a)SpecificationFilling level1.6 l/66, 77 kW TDI CRVW 507 004.3a)
Engine oil VW 505 01 can optionally be used in diesel engines
without a DPF.
Specifications and capacity (in l) for vehicles with fixed service intervals
Petrol enginesSpecificationFilling level1.2 l/55 kWVW 501 01, VW 502 002.81.2 l/63 kW TSIVW 502 003.91.2 l/77 kW TSIVW 502 003.91.4 l/90 kW TSIVW 501 01, VW 502 003.61.6 l/77 kWVW 501 01, VW 502 003.6
If the oils specified above are not available, oils according to ACEA A2 or ACEA A3
can be used once for refilling.
Diesel engine a)SpecificationFilling level1.6 l/66, 77 kW TDI CRVW 507 004.3a)
Engine oil VW 505 01 can optionally be used in diesel engines
without a DPF.
If the oils specified above are not available, oils according to ACEA B3 or ACEA B4
can be used once for refilling.
CAUTIONOnly the above-mentioned oils can be used on vehicles with flexible service inter-
vals. We recommend always refilling with oil of the same specification since thiswill maintain the properties of the oil. In exceptional cases, a maximum of 0.5 l ofspecification VW 502 00 (only for petrol engines) or specification VW 505 01 (only
for diesel engines) engine oil can be used to refill once. Other engine oils must not be used - risk of engine damage!
Checking the oil level
Fig. 136
Dipstick
First read and observe the introductory information and safety warn-
ings on page 166.
The dipstick indicates the engine oil level » Fig. 136.
Checking the oil level
Ensure that the vehicle is positioned on a level surface and the engine has reached its operating temperature.
›
Switch off the engine.
Wait a few minutes until the engine oil flows back into the oil trough.
›
Open the bonnet.
›
Pull out the dipstick.
›
Wipe the dipstick with a clean cloth and insert it again to the stop.
›
Pull the dipstick out again and check the oil level.
Oil level within range
A
No oil must be refilled.
Oil level within range
B
Oil can be refilled. Afterwards, the oil level can lie in the range
A
.
167Inspecting and replenishing

Oil level within range CThe engine must be topped up with oil so that the oil level at least reaches the
range B
.
The engine consumes a little oil. The oil consumption may be as much as 0.5 l/
1 000 km depending on your style of driving and the conditions under which you
operate your vehicle. Consumption may be slightly higher than this during the
first 5 000 kilometres.
The oil level must be checked at regular intervals. We recommend after each time
you refuel or prior to making a long journey.
We recommend maintaining the oil level within the range
A
, but not above , if
the engine has been operating at high loads, for example, during a lengthy motor-
way trip during the summer months, towing a trailer or negotiating a high moun- tain pass.
If the oil level is too low, this will be indicated by an indicator light in the instru- ment cluster » page 16,
Engine Oil . Check the oil level using the dipstick as
soon as possible. Add oil accordingly.
CAUTION
The oil level must not exceed level A » Fig. 136 - risk of damaging the exhaust
system!
Replenishing
First read and observe the introductory information and safety warn-
ings
on page 166.
›
Check the oil level » page 167.
›
Unscrew the cap of the engine oil filler opening » Fig. 134
on page 165.
›
Replenish the oil in portions of 0.5 litres in accordance with the correct specifi-
cations » page 167 .
›
Check the oil level » page 167.
›
Carefully screw on the oil filler opening cap and push the dipstick in fully.
Changing
First read and observe the introductory information and safety warn-ings
on page 166.
The engine oil must be changed according to prescribed service inter-
vals » page 147 or according to the service interval display » page 28, Service in-
terval display .
Coolant
Introduction
This chapter contains information on the following subjects:
Capacity
169
Checking the coolant level
169
Replenishing
170
The coolant consists of water with coolant additive. This mixture guarantees anti- freeze protection, protects the cooling/heater system against corrosion and pre-
vents lime formation.
Vehicles exported to countries with a mild climate are already factory-filled with
a coolant which offers antifreeze protection down to about -25 ℃. In these coun-
tries, the concentration of coolant additive should be at least 40%.
Vehicles exported to countries with a cold climate are already factory-filled with a
coolant which offers antifreeze protection down to about -35 °C. In these coun-
tries, the concentration of coolant additive should be at least 50%.
If a higher concentration of antifreeze is required for climatic reasons, the con-centration of coolant additive can be increased up to a maximum of 60% (anti-
freeze protection down to approx. -40 °C).
When refilling, only use antifreeze with the name specified on the coolant expan- sion tank » Fig. 137 on page 169.
168General Maintenance

›Switch off the engine.›Move the gearshift lever into
Neutral or move the selector lever for the auto-
matic gearbox into position P .›
Firmly apply the handbrake.
›
Uncouple any trailers.
›
Remove the vehicle tool kit » page 183 and the spare wheel » page 179 from
the boot.
Changing a wheel
First read and observe the introductory information and safety warn-
ings
on page 184.
›
Remove the full wheel trim » page 180 or caps » page 180 .
›
First of all slacken the anti-theft wheel bolt and then the other wheel
bolts » page 185 .
›
Jack up the vehicle until the wheel that needs changing is clear of the
ground » page 186 .
›
Unscrew the wheel bolts and place them on a clean surface (cloth, paper, etc.).
›
Remove the wheel carefully.
›
Attach the spare wheel and slightly screw on the wheel bolts.
›
Lower the vehicle.
›
Alternately tighten wheel bolts opposite (diagonally) with the wheel wrench.
Tighten the anti-theft wheel bolt last » page 185.
›
Replace the wheel trim or the caps.
Note
■
All bolts must be clean and must turn easily.■Under no circumstances grease or oil the wheel bolts!■
When fitting unidirectional tyres, ensure that the direction of rotation is cor-
rect » page 178 .
Follow-up work
First read and observe the introductory information and safety warn-
ings
on page 184.
The following steps must also be performed after changing the wheel.
› Stow and attach the replaced wheel in the spare wheel well using a special
bolt » page 179 , Spare wheel .›
Stow the tool kit in the space provided and secure using the band.
›
Check the tyre pressure on the installed spare wheel as soon as possible.
›
Have the tightening torque of the wheel bolts checked with a torque wrench
as soon as possible.
›
Replace the damaged wheel or consult a specialist garage about repair options.
Note
■ If it is determined that the wheel bolts are corroded and difficult to turn when
changing the wheel, the bolts must be replaced before checking the tightening
torque.■
Drive cautiously and only at a moderate speed until the tightening torque has
been checked.
Loosening/tightening wheel bolts
Fig. 150
Changing a wheel: Loosening
the wheel bolts
First read and observe the introductory information and safety warn- ings on page 184.
Release
›
Push the wheel wrench onto the wheel bolt to the stop 1)
.
›
Grasp the end of the wrench and turn the bolt about one turn in the direction of
the arrow » Fig. 150.
Tightening
›
Push the wheel wrench onto the wheel bolt to the stop 1)
.
1)
Use the appropriate adapter for undoing and tightening the anti-theft wheel bolts
» page 186.
185Emergency equipment and self-help

Jump-starting in vehicles with the START-STOP systemFig. 156
Engine earth: START-STOP system
First read and observe the introductory information and safety warn- ings
on page 189.
On vehicles with the START-STOP system, the jump-start cable of the charger must never be connected directly to the negative pole of the vehicle battery, but
only to the engine earth.
› 1.2 l/63 kW TSI and 1.2 l/77 kW TSI engines
» Fig. 156 -
› 1.4 l/90 kW engine
» Fig. 156 -
› 1.6 l/77 kW TDI CR engine
» Fig. 156 -
Towing the vehicle
Introduction
This chapter contains information on the following subjects:
Front towing eye
192
Rear towing eye
192
Vehicles with a tow hitch
192
Vehicles with manual transmission may be towed in with a tow bar or a tow rope
or with the front or rear wheels raised.
Vehicles with automatic transmission may be towed in with a tow bar or a tow
rope or with the front wheels raised. If the vehicle is raised at rear, the automatic
gearbox is damaged!
A tow bar is the safest way of towing a vehicle and also minimises any shocks.
Only use a tow rope if a suitable tow bar is not available.
When towing, the following guidelines must be observed.
Driver of the tow vehicle›
Release the clutch particularly gently when starting off or depress the accelera-
tor particularly gently if the vehicle is fitted with an automatic gearbox.
›
On vehicles with a manual transmission, only push down on the accelerator pedal once the rope is taught.
The maximum towing speed is 50 km/h.
Driver of the towed vehicle
›
Switch on the ignition so that the steering wheel is not locked and so that the turn signal lights, horn, windscreen wipers and windscreen washer system can
be used.
›
Take the vehicle out of gear or move the selector lever into position N if the ve-
hicle is fitted with an automatic gearbox.
Please note that the brake servo unit and power steering only operate if the en-
gine is running. If the engine is not running, significantly more physical force is re- quired to depress the brake pedal and steer the vehicle.
If using a tow rope, ensure that it is always kept taught.
CAUTION
■ Do not tow start the engine – there is a risk of damaging the engine and the
catalytic converter. The battery from another vehicle can be used as a jump-start
aid » page 189 , Jump-starting .■
If the gearbox no longer contains any oil because of a defect, your vehicle must
only be towed with the driven wheels raised clear of the ground or on a special
breakdown vehicle or trailer.
■
The vehicle must be transported on a special breakdown vehicle or trailer if it is
not possible to tow in the vehicle in the way described or if the towing distance is
greater than 50 km.
■
To protect both vehicles when tow-starting or towing, the tow rope should be
elastic. Thus one should only use plastic fibre rope or a rope made out of a simi-
larly elastic material.
■
While towing, take care to avoid impermissibly high tensile forces or jerky loads.
There is always a risk of excessive stresses and damage resulting at the points to
which you attach the tow rope or tow bar when you attempt to tow a vehicle
which is not standing on a paved road.
■
Attach the tow rope or the tow bar to the towing eyes » page 192
or » page 192 to the detachable ball head of the towing equipment » page 119 .
191Emergency equipment and self-help