
ŠKODA Service Partners feature modern, specially developed tools and equip-
ment. Here, trained specialists have a comprehensive range of ŠKODA Original
Parts and ŠKODA Original Accessories at their disposal.
All ŠKODA service partners operate in accordance with the latest guidelines and
instructions of the manufacturer. All service work is therefore carried out on time and in accordance with the quality standards. Adhering to these instructions and
guidelines helps ensure road safety and helps keep your vehicle in a good techni-
cal condition.
In addition, the ŠKODA service partners offer an array of other services. ŠKODA Service Partners are therefore properly prepared to service your vehicleand to provide quality work. We therefore recommend that you have your vehicle
maintained by a ŠKODA service partner.
Modifications, adjustments and technical alterations
Introduction
This chapter contains information on the following subjects:
Tests required by law
111
ŠKODA Service Partners
111
ŠKODA Original Parts
111
ŠKODA Original Accessories
111
Spoiler
112
Airbags
112
Trailer operation
113
The instructions and guidelines from ŠKODA AUTO a.s. must be observed when
carrying out all modifications, repairs or technical alterations to your vehicle.
Adhering to these instructions and guidelines helps ensure road safety and helps
keep your vehicle in a good technical condition. After carrying out modifications,
repairs or technical alterations, the vehicle will comply with German road trans-
port regulations (StVZO)
Always consult a ŠKODA Partner » page 111 before buying accessories or parts,
or before carrying out any modifications, repairs or technical alterations to your
vehicle.
WARNING■ If work on your vehicle is not carried out properly, this can lead to operation-
al faults - risk of accident and serious injuries.■
We recommend only having these modifications and technical alterations
carried out by a specialist garage.
■
Interference on the electronic components and their software can lead to
operational faults. This interference can also impair not directly affected sys-
tems because of the networking of the electronic components. The operation- al safety of the vehicle may be at significant risk and can lead to increased
wear of parts.
■
The ŠKODA Partner does not assume any liability for products that have not
been approved by ŠKODA AUTO a.s. even though these may be products with
an operational approval or that have been approved by a government testing
institute.
WARNING■ We advise you only to use ŠKODA Original Accessories and ŠKODA Original
Parts which have been expressly approved for use on your vehicle. Reliability,
safety and suitability for your vehicle are guaranteed with these.■
ŠKODA Original Accessories and ŠKODA Original Parts can be purchased
from ŠKODA Partners, who will also perform the professional assembly of the purchased parts.
For the sake of the environment
Technical documents regarding alterations carried out on the vehicle must be
kept by the vehicle user in order to be handed over to the recyclers at a later
date. This ensures that the vehicle is recycled in an environmentally sound man-
ner.
Note
Any damage caused by technical alterations made without the approval of the
manufacturer is excluded from the warranty service schedule.
110General Maintenance

We recommend that you use ŠKODA Genuine Accessories in your vehicle. ŠKODA
AUTO a.s. has selected such accessories to ensure that they are reliable, safe and suitable for your particular vehicle. Although we constantly monitor the market,
we are not able to assess or warrant the parts even though in some instances
such parts may have a type approval or may have been approved by a nationally
recognised testing laboratory.
All accessory products go through a fastidious process in the area of technical de-
velopment (technical tests) and quality inspection (customer tests), and only if all tests are positive does the product become a ŠKODA Genuine Accessory.
Our ŠKODA Genuine Accessories service also provides expert advice, and profes-sional fitting at the customer's discretion.
ŠKODA service partners are liable for any ŠKODA Genuine Part defects for a peri- od of 2 years after installation or delivery in accordance with the materials defect
liability, provided that nothing else was agreed in the purchase contract or in any
other agreements. You should keep the approved warranty certificate and the bill for these components for this period of time, so that commencement of the term
may be verified.
In addition, ŠKODA Service Partners also stock a range of suitable car care prod-
ucts as well as those parts which are subject to natural wear-and-tear, such as
tyres, batteries, bulbs and wiper blades.
Note
The accessories authorized by the company ŠKODA AUTO a.s. will be offered by
the ŠKODA partners in all countries where the company ŠKODA AUTO a.s. has a
sales and service network. This will usually be in the form of a printed catalogue
of Original ŠKODA Accessories, in the form of separate printed brochures or in the form of offers for ŠKODA Genuine Accessories on the ŠKODA partner web pages.
Spoiler
First read and observe the introductory information and safety warn-ings
on page 110.
If your new vehicle is fitted with a spoiler on the front bumper in combination
with the spoiler on the luggage compartment lid, the following instructions must
be adhered to.
› For safety reasons, the vehicle must only be fitted with a spoiler on the front
bumper in combination with the associated spoiler on the luggage compart-
ment lid.
› This kind of spoiler cannot be left on the front bumper either on its own, in
combination with another spoiler not on the luggage compartment lid or in combination with an unsuitable spoiler on the luggage compartment lid.
› We recommend that you consult the ŠKODA service partner for any repairs to or
replacement, addition or removal of spoilers.
WARNINGIf work on your vehicle's spoilers is not carried out properly, this can lead to
operational faults - risk of accident and serious injuries.
Airbags
First read and observe the introductory information and safety warn-
ings
on page 110.
The system components of the airbag system can be situated in the front bump-
er, doors, front seats, roof lining or body.
WARNINGAny work on the airbag system including the installation and removal of sys-
tem components due to other repair work (e.g. removal of the steering wheel) must only be carried out by a specialist garage.■
Modifications, repairs and technical alterations that have been carried out
unprofessionally can cause damage and operational faults, and can also seri-
ously impair the effectiveness of the airbag system – risk of accident and fatal
injury!
■
The airbag system will then have to be replaced if the airbag is deployed.
Airbag modules cannot be repaired.
112General Maintenance

WARNING■When washing your vehicle in the winter: Water and ice in the braking sys-
tem can affect the braking efficiency – risk of accident!■
Only wash the vehicle when the ignition is switched off – risk of accident!
CAUTION
Do not wash your vehicle in bright sunlight – risk of paint damage.
For the sake of the environment
Only wash the vehicle at washing bays intended for this purpose.
Washing by hand
First read and observe the introductory information and safety warn-
ings
on page 113.
Soak the dirt with plenty of water and rinse as well as possible.
Clean the vehicle with a soft sponge, a washing glove or a washing brush . Work
from the top to the bottom – starting with the roof.
Only use a car shampoo for stubborn dirt.
Wash out the sponge or washing glove thoroughly at short intervals.
Clean wheels, door sills and similar parts last. Use a second sponge for such
areas.
Give the vehicle a good rinse after washing it and dry it off using a chamois leath- er.
CAUTION
■ When washing the car by hand, protect your hands and arms from sharp-edged
metal parts (e.g. when cleaning the underfloor, the inside of the wheel housings
or the wheel trims, etc.) - There is a risk of cuts!■
Only apply slight pressure when cleaning the vehicle's paintwork.
Automatic car wash systems
First read and observe the introductory information and safety warn-
ings
on page 113.
The usual precautionary measures must be taken before washing the vehicle in
an automatic car wash system (e.g. closing the windows and the sliding/tilting
roof etc.).
If your vehicle is fitted with any particular attached parts, such as a spoiler, roof
rack system, two-way radio aerial etc., it is best to consult the operator of the car
wash system beforehand.
After an automatic wash with wax treatment, the lips of the wipers should be cleaned with cleaning agents specially designed for the purpose, and then de-
greased.
WARNINGFold in the exterior mirrors to prevent damage before washing the vehicle in
an automatic car wash system.
Washing with a high-pressure cleaner
First read and observe the introductory information and safety warn-
ings
on page 113.
When washing the vehicle with a high-pressure cleaner, the instructions for use
of the equipment must be observed. This applies in particular to the pressure
used and to the spraying distance .
Maintain a sufficiently large distance to the parking aid sensors and soft materials
such as rubber hoses or insulation material.
WARNINGNever use circular spray nozzles or dirt cutters! 114General Maintenance

The vehicle must be treated with a high-quality hard wax polish at the latest,
when no more drops form on the clean paintwork.
A new layer of a high-quality hard wax polish can be applied to the clean body-
work after it has dried thoroughly.
Even if you use a wax preserver regularly we still recommend that you treat the
paintwork of the vehicle at least twice a year with hard wax.
Polishing
Polishing is necessary if the vehicle's paintwork has become unattractive and if it
is no longer possible to achieve a gloss with wax preservatives.
If the polish does not contain any preserving elements, the paint must be treatedwith a preservative afterwards.
CAUTION
■ Never apply wax to the windows.■Mat painted or plastic parts must not be treated with polishing products or hard
waxes.■
Do not polish the paintwork in a dusty environment - risk of paint scratches.
■
Do not apply any paint care products to door seals or window guides.
■
If possible, do not apply any paint care products to parts of the bodywork that
come into contact with door seals or window guides.
Plastic parts
First read and observe the introductory information and safety warn-ings
on page 115.
Clean plastic parts with a damp cloth.
If this method does not completely clean the plastic parts, use cleaning products specially designed for this purpose.
CAUTION
Do not use paint care products on plastic parts.
Rubber seals
First read and observe the introductory information and safety warn-
ings
on page 115.
All door seals and window guides are factory-treated with a colourless matt var- nish layer to prevent the freezing of painted body parts and to protect against
driving noise.
Do not treat the door seals and window guides with any products.
CAUTION
Applying additional treatments to the seals can corrode the protective coating,
and driving noise may occur.
Chrome parts
First read and observe the introductory information and safety warn-ings
on page 115.
First clean the chrome parts with a damp cloth and then polish them with a soft,
dry cloth.
If this method does not completely clean chrome parts, use a specific chrome care product.
CAUTION
Do not polish the chrome parts in a dusty environment - risk of surface scratches.
Decorative films
First read and observe the introductory information and safety warn-
ings
on page 115.
Wash the films with a mild soap solution and clean, warm water. Never use harsh
cleaning products or chemical solvents, as this could damage the films.
116General Maintenance

This wax protection does not need to be inspected or re-applied.If any small amount of wax flow out of the cavities at high temperatures, thesemust be removed with a plastic scraper and the stains cleaned using a petroleum cleaner.WARNINGSafety regulations should be observed when using petroleum cleaner to re-
move wax – risk of fire!
Wheels
First read and observe the introductory information and safety warn-
ings
on page 115.
Wheel rims
Also thoroughly wash the wheel rims when washing the vehicle on a regular ba- sis.
Regularly remove salt and brake abrasion, otherwise the rim material will be cor-
roded.
Damage to the paint layer on the wheel rims must be touched up immediately.
Light alloy wheels
After washing thoroughly and treat the wheel rims with a protective product for
light alloy wheels. Products which cause abrasion must not be used to treat the
wheel rims.
CAUTION
Severe layers of dirt on the wheels can also result in wheel imbalance. This may
show itself in the form of a wheel vibration which is transmitted to the steering
wheel which, in certain circumstances, can cause premature wear of the steering.
This means it is necessary to remove the dirt.
Underbody protection
First read and observe the introductory information and safety warn-ings
on page 115.
The underside of your vehicle is protected for life against chemical and mechani-
cal influences.
When driving, it cannot be guaranteed that no damage to the protective layer will
occur.
We recommend having the protective layer underneath the vehicle and the chas-
sis checked — preferably before the beginning of winter and at the end of winter.
WARNINGNever use additional underbody protection or anti-corrosion agents for ex-
haust pipes, catalytic converters or heat shields. When the engine reaches its
operating temperature, these substances may ignite - risk of fire!
Taking care of the interior
Introduction
This chapter contains information on the following subjects:
Natural leather
119
Artificial leather, cloths and Alcantara ®
120
Seat covers
120
Seat belts
121
Regular and proper care helps to ensure efficiency and maintain the
value of your
vehicle.
We recommend using vehicle care products from ŠKODA Original Accessories. These are available from ŠKODA Partners. The usage instructions on the packagemust be observed.
118General Maintenance

WARNING■Vehicle care products may be harmful to your health if not used according to
the instructions.■
Always store vehicle care products safely, in particular out of the reach of
children – risk of poisoning!
CAUTION
■ Be sure to check clothing for colourfastness to avoid any damage or visible
stains on the material (leather), panels and textiles.■
Remove fresh stains such as those from ball-point pens, ink, lipstick, shoe pol-
ish, etc., from the material (leather), panels and textiles as quickly as possible.
■
Air fresheners and scents can be hazardous to heath when the temperature in-
side the vehicle is high.
■
Do not attach scents or air fresheners to the dash panel – there is a risk of dam-
age to the dash panel.
■
Do not stick any stickers on the inside of the rear window in the vicinity of the
heating elements or the window aerial. These may get damaged.
■
Do not clean the roof panelling with a brush – risk of damage to the surface of
the panelling.
■
Cleaner that contain solvents can damage the material being cleaned.
■
Apply only a small amount of the cleaning and care product.
For the sake of the environment
Used vehicle care product cans represent hazardous waste that is harmful to the
environment. These must be disposed of in accordance with national legal regula- tions.
Note
Due to the special tools and knowledge required, and to avoid any potential prob-
lems with the cleaning and care of the interior of your vehicle, we recommend
that cleaning and care of the interior of your vehicle be carried out by a ŠKODA service partner.
Natural leather
First read and observe the introductory information and safety warn-
ings
on page 118.
Leather is a natural material with specific properties, and requires regular clean-
ing and maintenance.
The leather should be cleaned on a regular basis depending on the amount of
wear-and-tear.
Dust and dirt in the pores and folds act as abrasive materials. This leads to severe corrosion and the premature brittleness of the leather surface.
We recommend that you remove dust regularly and at short intervals using a
cloth or vacuum cleaner.
Clean soiled leather surfaces with a water-dampened cotton or woollen cloth and
then dry with a clean, dry cloth »
.
Clean severely soiled areas with a cloth soaked in a mild soap solution (2 table-
spoons of neutral soap to 1 litre of water).
To remove stains, use a cleaning agent specially designed for this purpose.
Treat the leather regularly and at suitable intervals using a suitable leather care
product.
CAUTION
■ Ensure that no part of the leather is soaked through during cleaning and that
no water gets into the seams. Otherwise, the leather could become brittle or
cracked.■
Avoid leaving the vehicle for lengthy periods in bright sunlight to avoid the
leather from bleaching. If the vehicle is parked in the open for lengthy periods, protect the leather from direct sunlight by covering it.
■
Sharp-edged objects on items of clothing such as zip fasteners, rivets, sharp-
edged belts, jewellery and pendants may leave permanent scratches or signs of
rubbing on the surface. Such damage cannot be subsequently recognised as a
justified complaint.
■
The use of a mechanical steering wheel lock may damage the leather surface of
the steering wheel.
119Vehicle care

■Use a care cream with light blocker and impregnation effect on a regular basis
and each time after cleaning. The cream nourishes the leather, allows it to
breathe and keeps it supple and also provides moisture. It also creates surface
protection.■
Some clothing materials, e.g. dark denim, do not have sufficient colour fastness.
This can cause damage or clearly visible discolouration to seat covers, even when used correctly. This applies particularly to light-coloured seat covers. This does
not relate to a fault in the seat cover, but rather to poor colour fastness of the
clothing textiles.
Note
When using the vehicle, minor visible changes may occur to the leather parts of
the covers (e.g. wrinkles or creases) as a result of the stress applied to the covers.
Artificial leather, cloths and Alcantara ®
First read and observe the introductory information and safety warn- ings
on page 118.
Artificial leather
Clean artificial leather with a damp cloth.
If this method does not completely clean the artificial leather, use a mild soap sol- ution or cleaning products specially designed for this purpose.
Fabric
Clean upholstery cover materials and cloth trims on doors, luggage compartment
cover, etc. using specific cleaning agents, e.g., dry foam.
Use a soft sponge, brush, or commercially available microfibre cloth.
Use a cloth and a specific cleaning agent to clean the roof trim.
Remove any lumps on the cover fabric and any fabric residue using a brush.
Remove stubborn hair using a “cleaning glove”.
Alcantara ®
Dust and fine dirt particles in pores, creases and seams may chafe and damage the surface.
If you leave your vehicle parked in the open for lengthy periods, protect the Al-
cantara ®
seat covers from the direct rays of the sun to prevent fading.
Minor changes in colour caused by use are normal.
CAUTION■ Do not use any leather cleaners on Alcantara ®
seat covers.■For Alcantara ®
seat covers do not use any solvents, floor wax, shoe cream, stain
remover, or similar agents.■
Avoid leaving the vehicle in bright sunlight for long periods of time in order to
stop the fabric from bleaching. If the vehicle is parked outside for long periods of
time, cover the fabric to protect it from direct sunlight.
■
Some clothing materials, e.g. dark denim, do not have sufficient colour fastness.
This can cause damage or clearly visible discolouration to seat covers, even when used correctly. This applies particularly to light-coloured seat covers. This does
not relate to a fault in the seat cover, but rather to poor colour fastness of the
clothing textiles.
Seat covers
First read and observe the introductory information and safety warn-
ings
on page 118.
Electrically heated seats
Do not clean the covers by moistening, as this can damage the seat heating sys-
tem.
Use a specific cleaning agent such as dry foam or similar to clean the covers.
Seats without seat heating
Thoroughly vacuum the seat covers with a vacuum cleaner before cleaning.
Clean the seat covers with a damp cloth or cleaning products specially designed for this purpose.
Indented points arising on the fabrics by everyday use, can be removed by brush- ing against the direction of hair with a damp brush.
Always clean all parts of the covers, so that there are no visible edges. Then allow the seat to dry completely.
CAUTION
■ Regularly remove dust from the seat covers using a vacuum cleaner.■Electrically heated seats must not be dried after cleaning by switching on the
heater.■
Do not sit on wet seats - risk of seat deformation.
■
Always clean the seats “from seam to seam”.
120General Maintenance

Inspecting and replenishing
Fuel
Introduction
This chapter contains information on the following subjects:
Refuelling
122
Unleaded petrol
123
Vehicles running on CNG (compressed natural gas) » page 123.
The correct grades of fuel for your vehicle are listed on a sticker affixed to the in-
side of the fuel filler flap » Fig. 99 on page 122.
WARNINGThe national legal requirements must be observed if carrying a spare canister
in the vehicle. We do not recommend carrying any fuel canisters in your vehi-
cle for safety reasons. in the event of an accident, these canisters can become
damaged and fuel may escape – risk of fire!
CAUTION
■ Never drive until the fuel tank is completely empty! The irregular supply of fuel
can cause misfiring, which can result in considerable damage to parts of the en-
gine and the exhaust system.■
Immediately remove any fuel that has spilled onto the vehicle's paintwork – risk
of paint damage!
■
If the vehicle was not purchased in the country where it was intended to be op-
erated, you should check whether the fuel specified by the manufacturer is of-
fered in the country where the vehicle will be operated. You should also perhaps
check whether the manufacturer has recommended a different fuel for operation
of the vehicle in the corresponding country. Is this not the case, then you must
check whether it is permitted by the manufacturer to operate the vehicle with an-
other fuel type.
RefuellingFig. 99
Fuel filler
First read and observe the introductory information and safety warn- ings on page 122.
Open fuel filler flap
›
Open the fuel filler flap with one hand.
›
Hold the fuel filler cap on the fuel filler tube with one hand and unlock it by moving it to the left with the vehicle key.
›
Unscrew the filler cap by turning it to the left and place the cap onto the top of
the fuel filler flap » Fig. 99.
Closing the filler cap
›
Turn the filler cap to the right until it clicks into place.
›
Hold the fuel filler cap on the fuel filler tube with one hand and lock it by turn- ing the vehicle key to the right and remove the key.
›
Close the filler cap.
CAUTION
The fuel tank is full just as soon as the pump nozzle switches off for the firsttime, provided the nozzle has been operated properly. Do not continue filling the
fuel tank otherwise the expansion volume is filled up.
Note
The fuel tank has a capacity of about 35 litres
, containing a reserve of approx.
4 litres .
122General Maintenance