
214Vehicle maintenance and cleaning
Wax deposits can be removed with a special cleaner available in your Tech-
nical Services. Wax deposits on the windscreen could cause the wiper
blades to judder. Adding a window cleaner that dissolves wax to the wind-
screen washer fluid prevents wiper blades from juddering, but wax deposits
are not removed.
CAUTION
● Never use warm or hot water to remove snow and ice from windows and
mirrors. This could cause the glass to crack!
● The heating element for the rear window is located on the inner side of
the window. To prevent damage, do not put stickers over the heating ele-
ments on the inside of the window.
Cleaning windscreen wiper blades
Clean wiper blades improve visibility.
1. Use a soft cloth to remove dust and dirt from the windscreen wiper blades.
2. Use window cleaner to clean the windscreen wiper blades. Use a sponge or a cloth to remove stubborn dirt.
Rubber seals maintenance
If rubber seals are well looked after, they will not freeze so
quickly. 1. Use a soft cloth to remove dust and dirt from the rubber seals.
2. Apply a specialist care product to the rubber seals. The rubber strips on the doors, windows, bonnet and rear lid will remain
pliable and last longer if they are treated with a suitable care product (for
example silicone spray).
Caring for rubber seals will also prevent premature ageing and leaks. The
doors will be easier to open. If rubber seals are well looked after, they will
not freeze so quickly in winter.
Door lock cylinders
The door lock cylinders can freeze up in winter.
To de-ice the lock cylinders you should only use spray with lubricating and
anti-corrosive properties.
Cleaning chrome parts
1. Clean chrome parts with a damp cloth.
2. Polish chrome parts with a soft, dry cloth. If this does not provide satisfying results, use a specialist chrome cleaning
product. Chrome cleaning products will remove stains from the surface.
CAUTION
To prevent scratching chrome surfaces:
● Never use an abrasive cleaning product on chrome.
● Do not clean or polish chrome parts in a sandy or dusty environment.

216Vehicle maintenance and cleaning
Cleaning the engine compartment
Take special care when cleaning the engine compartment.
Anti-corrosion treatment
The engine compartment and the surface of the power unit are given anti-
corrosion treatment at the factory.
Good corrosion protection is particularly important in winter when the vehi-
cle is frequently driven on salted roads. To prevent the salt corroding the ve-
hicle, the entire engine compartment should be thoroughly cleaned before
and after winter.
Your Technical Services have got the necessary workshop equipment to pro-
vide the correct cleaning and preserving products. For this reason, we rec-
ommend having this work performed by them.
The anti-corrosion protection is usually removed if the engine compartment
is cleaned with grease removing solutions, or if you have the engine
cleaned. On commissioning this work, ensure that all surfaces, seams,
joints and components in the engine compartment are given anti-corrosion
treatment.
WARNING
● When working in the engine compartment, always observe the safety
warnings ⇒ page 227.
● Before opening the bonnet, switch the engine off, apply the hand-
brake firmly and always remove the key from the ignition.
● Allow the engine to cool before you clean the engine compartment.
● Do not clean the vehicle underbody, wheel arches or wheel trims
without protecting your hands and arms. You may cut yourself on sharp-
edged metal parts. Failure to comply could result in injury.
WARNING (Continued)
● Moisture, ice and salt on the brake system may affect braking effec-
tiveness. Risk of accident. Directly after washing, avoid sudden and
sharp braking.
● Never touch the radiator fan. It is temperature-controlled and could
start automatically, even when the key is removed from the ignition!
For the sake of the environment
Fuel, grease and oil deposits could be removed when the engine is washed.
The polluted water must be cleaned in an oil separator. For this reason, en-
gine washing should be carried out only by a specialised workshop or a pet-
rol station.
Vehicle interior maintenance Introduction
The dye used in many modern garments, for example dark jeans, is not al-
ways sufficiently colour-fast. Seat upholstery (material and leather), espe-
cially when light-coloured, may visibly discolour if the dye comes out of
clothing (even when used correctly). This is not an upholstery defect but in-
dicates that the dye in the item of clothing is not sufficiently colour-fast.
The longer stains or dirt remain on the vehicle surfaces, especially the fab-
rics covering the padded upholstery, the more difficult it becomes to clean
and maintain them. If stains and dirt are left for a long time, it may be that
they are impossible to remove.

227
Checking and refilling levels
Winter driving
Diesel can thicken in winter.
Winter-grade diesel
When using summer-grade diesel fuel, difficulties may be experienced at
sub-zero temperatures because the fuel thickens due to wax separation. For
this reason, winter-grade diesel fuel is available in some countries during
the cold months. It can be used at temperatures as low as -22 °C.
In countries with different climatic conditions the diesel fuel generally sold
has different temperature characteristics. Check with the Technical Services
or filling stations in the country concerned regarding the type of diesel fuels
available.
Filter pre-heater
Your vehicle is fitted with a fuel filter glow plug system, making it well
equipped for operation in winter. This ensures that the fuel system remains
operational to approx. -24 °C, provided you use winter-grade diesel that is
safe to -15 °C.
However, if the fuel has waxed to such an extent that the engine will not
start at temperatures of under -24 °C, simply place the vehicle in a warm
place for a while.
CAUTION
Do not mix fuel additives (thinners or similar products) with diesel fuel. Bonnet
Work in the engine compartment
Extra caution is necessary when working on components in
the engine compartment. Always be aware of the danger of injury and scalding as well as the risk of
accident or even fire when working in the engine compartment (e.g. when
checking and refilling fluids). Always observe the warnings listed below
and follow all general safety precautions. The engine compartment of the
vehicle is a potentially hazardous area ⇒
WARNING
● Switch the ignition off.
● Remove the ignition key.
● Apply the handbrake firmly.
● If your vehicle is equipped with a manual gearbox, place the gear lev-
er in neutral. If you are driving an automatic vehicle, place the selector
lever in position P.
● Wait for the engine to cool down.
● Children should not be allowed to approach the engine compartment.
● Never spill liquids used for vehicle operation on the engine compart-
ment, as these may catch fire (e.g. the antifreeze in coolant).
● Take care not to cause short circuits in the electrical system, especial-
ly when working on the battery.
● Never touch the radiator fan while the engine is hot, as the fan could
start up suddenly.
● Never open the expansion tank when the engine is hot. The cooling
system is under pressure.
Safety FirstOperating instructionsPractical TipsTechnical Specifications

228Checking and refilling levels
WARNING (Continued)
● Protect face, hands and arms from any hot steam or hot coolant fluid
released by covering the cap with a large, thick rag when opening the ex-
pansion tank.
● If any tests have to be performed with the engine running, there is an
added safety risk from the rotating parts (e.g. drive belts, alternator, ra-
diator fan, etc.) and from the high-voltage ignition system.
● Observe the following additional warnings if work on the fuel system
or the electrical system is necessary:
–Always disconnect the battery from the on-board network.
– Do not smoke.
– Never work near open flames.
– Always keep an approved fire extinguisher immediately available.
CAUTION
When topping up fluids, make sure the correct fluid is put into the correct
filler opening. This can otherwise cause serious malfunctions or engine
damage.
For the sake of the environment
Inspect the ground underneath your vehicle regularly so that any leaks are
detected at an early stage. If you find spots of oil or other fluids, have your
vehicle inspected at the workshop.
● When the external temperature and level of humidity are high or when
the engine stops, it is possible for water to drop from the air conditioning
system evaporator potentially forming a small puddle on the ground. This is
normal and does not indicate a leak.
Note
On right-hand drive vehicles some of the reservoirs mentioned below are lo-
cated on the other side of the engine compartment. Releasing the bonnet
The bonnet is released from inside the vehicle.
Fig. 168 Detail of foot-
well area on driver side:
lever for unlocking the
bonnet
– To release the bonnet, pull the lever under the dash panel
⇒ Fig. 168 in the direction indicated (arrow).
The bonnet springs out of its lock.

229
Checking and refilling levels
Opening the bonnet
Fig. 169 Release catch
under the bonnet
Before opening the bonnet make sure that the windscreen wiper
arms are not lifted away from the glass. Otherwise the paint may
be damaged.
– Lift the bonnet slightly ⇒
.
– Press the release catch under the bonnet upwards ⇒ Fig. 169.
This will release the arrester hook under the bonnet.
– Open the bonnet.
The bonnet is held in position by a gas-filled strut.
WARNING
Never open the bonnet if you see steam or drips of coolant being re-
leased from the engine compartment. Failure to comply could result in
burns. Wait until no steam or coolant can be seen before opening the
bonnet.
Closing the bonnet
–
To close the bonnet, push it down until it overcomes the spring
pressure.
– Let the bonnet engage in the locking part. Do not force it ⇒
.
WARNING
● For safety reasons the bonnet must always be completely closed
when the vehicle is moving. Therefore, after closing the bonnet, always
check that the locking element is properly engaged. This is the case if
the bonnet is flush with the adjacent body panels.
● Should you notice that the bonnet is not safely secured when the ve-
hicle is moving, stop the vehicle immediately and close the bonnet. Fail-
ure to do so could result in an accident.
Engine oil General notes
The engine comes with a special, multi-grade oil that can be used all year
round.
Because the use of high-quality oil is essential for the correct operation of
the engine and its long useful life, when topping up or changing oil, use on-
ly those oils that comply with VW standards.
The specifications (VW standards) set out in the following page should ap-
pear on the container of the service oil; when the container displays the
specific standards for petrol and diesel engines together, it means that the
oil can be used for both types of engines.
Safety FirstOperating instructionsPractical TipsTechnical Specifications

Bonnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228Closing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Releasing . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Brake light Failure control . . . . . . . . . . . . . . . . . . . . . . . . 81
Brake pads . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 Brake assist system . . . . . . . . . . . . . . . . . . 189
Brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . 237
Worn brake pads . . . . . . . . . . . . . . . . . . . . . 82
Brake servo . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Brake system Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Brake servo . . . . . . . . . . . . . . . . . . . . . . . . . 192
Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . 78
Braking distance . . . . . . . . . . . . . . . . . . . . . . . 194
Bulb change general notes . . . . . . . . . . . . . . . . . . . . . . . 265
C
Car care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Catalytic converter . . . . . . . . . . . . . . . . . . . . . . 195
CCS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Central locking Manual locking . . . . . . . . . . . . . . . . . . . . . . 103
Sunroof: opening and closing . . . . . . . . . . 113
Central locking system . . . . . . . . . . . . . . . . . . . . 99 Anti-theft security system . . . . . . . . . . . . . 101
Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Locking and unlocking the vehicle from in-
side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Opening and closing the windows . . . . . . 111
Rear lid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Security central locking . . . . . . . . . . . . . . . 102
Switch on the driver door . . . . . . . . . . . . . . 101
Unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Cetane number . . . . . . . . . . . . . . . . . . . . . . . . . 226
Changing tail light bulbs . . . . . . . . . . . . . . . . . 276
Changing the main headlight bulb Main headlight . . . . . . . . . . . . . . . . . . . . . . 269
Changing the main headlight bulbs Dipped beam headlight . . . . . . . . . . . . . . . 270
Changing the tail lights Luggage compartment lights . . . . . . . . . . 285
Changing windscreen wiper blades . . . . . . . . 236
Chassis number . . . . . . . . . . . . . . . . . . . . . . . . 294
Checklist Seat upholstery . . . . . . . . . . . . . . . . . . . . . 217
Childproof lock Rear doors . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Child safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Child safety seat ISOFIX system . . . . . . . . . . . . . . . . . . . . . . . . 52
Child seat Categorisation in groups . . . . . . . . . . . . . . . 48
Group 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Group 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Group 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Groups 0 and 0+ . . . . . . . . . . . . . . . . . . . . . . 48
Safety notes . . . . . . . . . . . . . . . . . . . . . . . . . 46
Securing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Child seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
on the front passenger seat . . . . . . . . . . . . . 29
Cigarette lighter . . . . . . . . . . . . . . . . . . . . . . . . 148
Cleaning alloy wheel rims . . . . . . . . . . . . . . . . 215
Cleaning chrome . . . . . . . . . . . . . . . . . . . . . . . 214
Cleaning engine compartment . . . . . . . . . . . . 216
Cleaning steel wheel rims . . . . . . . . . . . . . . . . 215
Cleaning windows . . . . . . . . . . . . . . . . . . . . . . 213
Clock, setting . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Coat hooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Cockpit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Compartments . . . . . . . . . . . . . . . . . . . . . . . . . 152 In the door trim . . . . . . . . . . . . . . . . . . . . . . 153
In the front seats . . . . . . . . . . . . . . . . . . . . 154
control lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Coolant Checking the level . . . . . . . . . . . . . . . . . . . 233
Coolant fluid Topping up . . . . . . . . . . . . . . . . . . . . . . . . . 234
Cooling system Coolant temperature gauge . . . . . . . . . . . . . 60
Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . 79
Correct adjustment of front seat head re- straints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Correct adjustment of rear seat head restraints In-use and non-use positions . . . . . . . . . . . 14
Correct sitting position front passenger . . . . . . . . . . . . . . . . . . . . . . 11
Incorrect sitting position . . . . . . . . . . . . . . . 15
passenger . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
308 Index