2013 Ram C/V service

The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.WARNING!
Engine exhaust, some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer and
birth defects, or other reproductive harm. In addi-
tion, certain fluids contained in vehicles and certain
products of component wear contain, or emit, chemi-
cals known to the State of California to cause cancer
and birth defects, or other reproductive harm.
WARRANTY INFORMATION
See the Warranty Information Booklet, located on the
DVD, for the terms and provisions of Chrysler Group
LLC warranties applicable to this vehicle and market.
672 IF YOU NEED CONSUMER ASSISTANCE

MOPAR® PARTS
MOPAR® fluids, lubricants, parts, and accessories are
available from an authorized dealer. They are recom-
mended for your vehicle in order to help keep the vehicle
operating at its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying the
manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedycampaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
9
IF YOU NEED CONSUMER ASSISTANCE 673

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific Chrysler Group LLC vehicles.
Included are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
674 IF YOU NEED CONSUMER ASSISTANCE

Call toll free at:
•1–800–890–4038 (U.S.)
• 1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
TheTreadwear grade is a comparative rating, based on the
wear rate of the tire when tested under controlled condi-
tions on a specified government test course. For example, a
tire graded 150 would wear one and one-half times as well
on the government course as a tire graded 100. The relative
performance of tires depends upon the actual conditions of
their use, however, and may depart significantly from the
norm due to variations in driving habits, service practices,
and differences in road characteristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
9
IF YOU NEED CONSUMER ASSISTANCE 675

Carbon Monoxide Warning..................118
Cargo Area Features ...................... .294
Cargo Compartment ...................... .294
Luggage Carrier ....................... .298
Cargo (Vehicle Loading) ....................285
Car Washes ............................ .634
Cellular Phone .......................... .145
Center High Mounted Stop Light ..............654
Certification Label ........................ .548
Chains, Tire ............................ .525
Changing A Flat Tire ...................... .571
Chart, Tire Sizing ........................ .504
Check
Engine Light (Malfunction Indicator Light). . .321
Checking Your Vehicle For Safety ..............118
Checks, Safety ............................118
Child Restraint ............................91
Child Safety Locks .........................49
Clean Air Gasoline ....................... .538
Climate Control ......................... .437Clock
................................. .355
Coat Hook ............................. .285
Coin Holder ............................ .286
Cold Weather Operation ....................466
Compact Disc (CD) Maintenance ..............436
Compact Spare Tire ....................... .520
Compass .............................. .344
Compass Calibration ...................... .345
Compass Variance ........................ .345
Computer, Trip/Travel ..................... .342
Connector UCI................................ .380
Universal Consumer Interface (UCI) ..........380
Conserving Fuel ......................... .340
Console ............................... .286
Console, Floor .......................... .286
Console, Overhead ....................... .251
Console, Removable ...................... .291
Contract, Service ......................... .671
680 INDEX

Coolant Pressure Cap (Radiator Cap)...........626
Cooling System .......................... .623
Adding Coolant (Antifreeze) ...............625
Coolant Capacity ...................... .655
Coolant Level ......................... .623
Disposal of Used Coolant .................627
Drain, Flush, and Refill ...................624
Inspection ........................... .627
Points to Remember .....................628
Pressure Cap ......................... .626
Radiator Cap ......................... .626
Selection of Coolant (Antifreeze) .............624
Corrosion Protection ...................... .633
Cupholders ............................ .275
Customer Assistance ...................... .669
Data Recorder, Event .......................90
Daytime Running Lights ....................223 Dealer Service
........................... .609
Defroster, Windshield ..................... .120
Delay (Intermittent) Wipers ..................229
Diagnostic System, Onboard .................606
Dimmer Control ......................... .224
Dipsticks Automatic Transmission ..................633
Oil (Engine) .......................... .610
Power Steering ........................ .486
Disabled Vehicle Towing ....................599
Disposal Antifreeze (Engine Coolant) ................627
Door Locks ..............................35
Door Opener, Garage ...................... .256
Driving Through Flowing, Rising, or Shallow Standing
Water ............................... .483
Driving to Achieve Maximum Fuel Economy ......340
10
INDEX 681

Power Steering........................ .486
Fluids, Lubricants and Genuine Parts ...........656
Fog Lights ............................. .223
Fog Light Service ........................ .652
Fold in Floor (Stow n Go) Seating.............196
Freeing A Stuck Vehicle .....................596
Fuel .................................. .537
Adding ............................. .546
Additives ............................ .540
Clean Air ............................ .538
Conserving ........................... .340
Economy Mode ....................... .471
Ethanol ............................. .538
Filler Cap (Gas Cap) .....................323
Filler Door (Gas Cap) ....................323
Gasoline ............................. .537
Gauge .............................. .323Light
............................... .327
Materials Added ....................... .540
Methanol ............................ .538
Octane Rating ......................... .537
Requirements ......................... .537
Saver Mode .......................... .340
Tank Capacity ......................... .655
Fuel, Flexible ........................... .542
Fueling ............................... .546
Fuel Optimizer .......................... .340
Fuel Saver ............................. .340
Fuses ................................. .640
Garage Door Opener (HomeLink®) ............256
Gas Cap (Fuel Filler Cap) ...................546
Gasoline, Clean Air ....................... .538
Gasoline (Fuel) .......................... .537
Conserving ........................... .340
684 INDEX

Security Alarm (Theft Alarm)...............324
Service .............................. .649
Service Engine Soon (Malfunction Indicator) . . . .321
Side Marker .......................... .653
Theft Alarm (Security Alarm) ...............324
Tire Pressure Monitoring (TPMS) ............319
Traction Control ....................... .496
Turn Signal .......................... .122
Voltage ............................. .327
Warning (Instrument Cluster Description) ......315
Loading Vehicle ......................... .285
Capacities ........................... .551
Tires ............................... .510
Load Leveling System ..................... .298
Locks ..................................35
Door .................................35
Lubrication, Body ........................ .621
Luggage Rack (Roof Rack) ...................298 Maintenance Free Battery
....................616
Maintenance Procedures ....................610
Maintenance Schedule ..................... .660
Malfunction Indicator Light (Check Engine) .......321
Manual, Service ......................... .674
Map/Reading Lights ...................... .252
Memory Feature (Memory Seat) ...............214
Memory Seat ........................... .133
Methanol .............................. .538
Mini-Trip Computer ...................... .342
Mirrors ............................... .130
Automatic Dimming .....................131
Electric Remote ........................ .133
Exterior Folding ....................... .132
Heated .............................. .134
Memory ............................. .214
Outside ............................. .132
Rearview ............................ .130
V
anity .............................. .135
688 INDEX