2013 NISSAN MURANO audio

Black plate (345,1)
[ Edit: 2012/ 7/ 31 Model: Z51-D ]
TROUBLESHOOTING GUIDEGUID-792E17E1-BAFC-4A7C-A1A3-A5260FDE266AThe system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in this guide for the
appropriate error.
Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved.
Symptom/error messageSolution
The system fails to interpret the command correctly. 1. Ensure that the command format is valid, see “Command List” earlier in this section. 2. Speak clearly without pausing between words and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
4. If optional words of the command have been omitted, then the command should be tried with these in place.
The system consistently selects the wrong voicetag in
the phonebook. 1. Ensure that the voicetag requested matches what was originally stored. (See “Bluetooth
®Hands-Free Phone
System (models with navigation system)” earlier in this section; page 4-89.)
2. Replace one of the voicetags being confused with a different voicetag.
The system cannot be operated. 1. Make sure that the soft top (for CrossCabriolet models) is usable. If the soft top is not working, contact a NISSAN
dealer.
2. Close the soft top (for CrossCabriolet models) .
3. Open and close the soft top (for CrossCabriolet models) before operating the system.
Monitor, heater, air conditioner, audio, phone and voice recognition systems4-139
Condition:

Black plate (346,1)
[ Edit: 2012/ 7/ 31 Model: Z51-D ]
4-140Monitor, heater, air conditioner, audio, phone and voice recognition systems
MEMO
Condition:

Black plate (367,1)
[ Edit: 2012/ 7/ 31 Model: Z51-D ]
system.
. The LDW system is only a warning
device to help inform the driver of a
potential unintended lane depar-
ture. It will not steer the vehicle or
prevent loss of control. It is the
driver’s responsibility to stay alert,
drive safely, keep the vehicle in the
traveling lane, and be in control of
the vehicle at all times.
. The camera unit may not function
properly under the following condi-
tions:
— When towing a trailer.
— When strong light enters the
camera unit. (for example, light
directly shines on the rear of the
vehicle at sunrise or sunset.)
— When ambient brightness changes suddenly. (for example,
when the vehicle enters or exits
a tunnel or passes under a
bridge.)
. If the camera lens is excessively
dirty, the automatic washer may not
be able to completely clean the lens.
This could result in the camera not
detecting vehicles or lane markers. .
Excessive noise (for example, audio
system volume, open vehicle win-
dow) will interfere with the chime
sound, and it may not be heard.
SSD1086
Blind Spot Indicator light
SSD1029
BSW light (orange, green)
Starting and driving5-21
Condition:

Black plate (497,1)
[ Edit: 2012/ 7/ 31 Model: Z51-D ]
10 Index
A
ABS (Anti-lock Braking System)...
............................ 5-38
Advanced air bag system ...
......................................... 1-51
Air bag system Advanced air bag system ...
.................................. 1-51
Door-mounted curtain side-impact and
rollover supplemental air bag system ...
............. 1-57
Front passenger air bag and status light ...
....... 1-53
Front-seat mounted side-impact
supplemental air bag system ...
............................ 1-57
Roof-mounted curtain side-impact and
rollover supplemental air bag system ...
............. 1-57
Air bag warning labels ...
............................................... 1-60
Air bag warning light ...
...................................... 1-60, 2-16
Air cleaner housing filter ...
........................................... 8-17
Air conditioner Air conditioner operation ...
.................................... 4-41
Air conditioner service ...
........................................ 4-45
Air conditioner specification label ...
.................... 9-11
Air conditioning system refrigerant and
lubricant recommendations ...
....................... 4-45, 9-6
In-cabin microfilter ...
............................................... 4-45
Alarm, How to stop alarm (see vehicle
security system) ...
........................................................... 2-31
Alcohol, drugs and driving ...
.......................................... 5-8
All-wheel drive (AWD) ...
............................................... 5-33
All-wheel drive (AWD) warning light ...
...................... 2-12
Antenna ...
.......................................................................... 4-88
Anti-lock Braking System (ABS) ...
............................ 5-38
Anti-lock braking system (ABS) warning light ...
..... 2-12
Appearance care Exterior appearance care ...
...................................... 7-2
Interior appearance care ...
....................................... 7-5
Armrest ...
.......................................................................... 1-15
Ashtray (See cigarette lighter and ashtray) ...
......... 2-46 Audible reminders
...
....................................................... 2-20
Audio operation precautions ...
.................................... 4-46
Audio system ...
................................................................ 4-46
Steering wheel audio controls ...
.......................... 4-87
Auto closure ...
................................................................. 3-24
Autochanger, Compact Disc (CD) ...
......................... 4-63
Autolight system ...
.......................................................... 2-38
Automatic Door locks ...
................................................................. 3-7
Drive positioner ...
..................................................... 3-51
Seat positioner ...
...................................................... 3-51
AUX (Auxiliary) button ...
................................................ 4-64
Avoiding collision and rollover ...
................................... 5-7
B
Back door (See lift gate) ...
.......................................... 3-20
Battery ...
............................................................................ 8-13
Battery saver system ...
........................................... 2-39
Intelligent Key ...
........................................................ 8-22
Variable voltage control system ...
........................ 8-15
Before starting the engine ...
........................................ 5-14
Blind Spot Warning (BSW) light (green) ...
............. 2-17
Blind Spot Warning (BSW) light (orange) ...
........... 2-13
Blind Spot Warning (BSW) system ...
....................... 5-20
Blind Spot Warning (BSW)/Lane Departure
Warning (LDW) systems ...
........................................... 5-20
Bluetooth
®hands-free phone system
(models with navigation system) ...
............................. 4-89
Bluetooth
®hands-free phone system
(models without navigation system) ...
.................... 4-100
Bluetooth
®streaming audio ...
..................................... 4-77
Booster seats ...
............................................................... 1-42
Brake Anti-lock Braking System (ABS) ...
..................... 5-38
Brake fluid ...
.............................................................. 8-12 Brake system
...
......................................................... 5-37
Parking brake operation ...
..................................... 5-19
Warning light ...
......................................................... 2-13
Break-in schedule ...
....................................................... 5-31
Brightness control Display ON/OFF button ...
........................................ 4-9
Instrument panel ...
................................................... 2-40
Bulb check/instrument panel ...
................................... 2-12
Bulb replacement ...
........................................................ 8-25
C
Cabin air filter ...
............................................................... 4-45
Capacities and recommended fuel/lubricants ...
....... 9-2
Car phone or CB radio ...
............................................. 4-89
Cargo cover ...
.................................................................. 2-52
Cargo floor box ...
............................................................ 2-50
Cargo lights ...
.................................................................. 2-63
Catalytic converter, Three way catalyst ...
................... 5-4
CD/CF/USB memory care and cleaning ...
.............. 4-85
Center multi-function control panel ...
.......................... 4-3
Child restraints ...
............................................................. 1-28
Booster seats ...
........................................................ 1-42
LATCH system ...
...................................................... 1-30
Precautions on child restraints ...
......................... 1-28
Child safety ...
................................................................... 1-26
Child safety rear door lock ...
......................................... 3-8
Chimes, Audible reminders ...
...................................... 2-20
Cigarette lighter and ashtray ...
.................................... 2-46
Circuit breaker, Fusible link ...
...................................... 8-21
Clean Rear Camera warning ...
.................................... 2-22
Cleaning exterior and interior ...
............................ 7-2, 7-5
Clock ...
.............................................................................. 2-44
Coat hooks ...
................................................................... 2-55
Cold weather driving ...
.................................................. 5-41
Condition:

Black plate (498,1)
[ Edit: 2012/ 7/ 31 Model: Z51-D ]
10-2
Compact Disc (CD) changer (See
audio system)...
............................................................... 4-63
Compact Disc (CD) player (See
audio system) ...
............................................................... 4-68
Compass ...
......................................................................... 2-8
Console box ...
................................................................. 2-49
Continuously Variable Transmission
(CVT) fluid ...
..................................................................... 8-11
Coolant Capacities and
recommended fuel/lubricants ...
............................... 9-2
Changing engine coolant ...
...................................... 8-8
Checking engine coolant level ...
............................. 8-8
Corrosion protection ...
.................................................... 7-7
Cover, Cargo cover ...
.................................................... 2-52
Cruise control ...
............................................................... 5-30
Cup holders ...
.................................................................. 2-47
CVT, Driving with CVT (Continuously
Variable Transmission) ...
............................................... 5-16
D
Daytime running light system ...
................................... 2-40
Defroster switch, Rear window and outside
mirror defroster switch ...
............................................... 2-36
Dimensions and weights ...
............................................. 9-8
Display controls (See center multi-function
control panel) ...
................................................................. 4-3
Door/lift gate open warning ...
...................................... 2-23
Door/trunk open warning ...
.......................................... 2-23
Dot matrix liquid crystal display ...
............................... 2-20
Drive belt ...
....................................................................... 8-15
Drive positioner ...
............................................................ 3-51
Driver assistance settings ...
......................................... 4-16
Driver’s seatback release ...
............................................ 1-8
Driving All-wheel drive (AWD) ...
........................................ 5-33 Cold weather driving
...
........................................... 5-41
Driving with CVT (Continuously
Variable Transmission) ...
........................................ 5-16
On-pavement and off-road driving ...
..................... 5-7
Precautions when starting and driving ...
.............. 5-3
Safety precautions ...
.................................................. 5-9
Dual pop-up roll bar system ...
..................................... 1-61
DVD player operation ...
................................................. 4-70
E
Economy, Fuel ...
.............................................................. 5-33
Elapsed time ...
................................................................. 2-26
Emergency tire puncture repair kit ...
............. 6-11, 8-43
Emission control information label ...
.......................... 9-10
Emission control system warranty ...
........................... 9-27
Engine Before starting the engine ...
................................. 5-14
Break-in schedule ...
................................................ 5-31
Capacities and
recommended fuel/lubricants ...
............................... 9-2
Changing engine coolant ...
...................................... 8-8
Changing engine oil and filter ...
.............................. 8-9
Checking engine coolant level ...
............................. 8-8
Checking engine oil level ...
...................................... 8-8
Coolant temperature gauge ...
................................. 2-7
Emergency engine shut off ...
................................ 5-13
Engine block heater ...
............................................. 5-42
Engine compartment check locations ...
................ 8-6
Engine cooling system ...
........................................... 8-7
Engine oil ...
................................................................... 8-8
Engine oil and oil filter recommendation ...
........... 9-5
Engine oil replacement indicator ...
...................... 2-24
Engine oil viscosity ...
.................................................. 9-5
Engine serial number ...
.............................................. 9-9
Engine specifications ...
............................................. 9-7
Engine start operation indicator ...
....................... 2-21 If your vehicle overheats
...
..................................... 6-17
Starting the engine ...
.............................................. 5-15
Entry/exit function, Automatic drive positioner ...
.... 3-51
Event Data Recorders (EDR) ...
................................... 9-29
Exhaust gas (carbon monoxide) ...
................................ 5-3
Extended storage fuse warning ...
............................... 2-23
F
F.M.V.S.S./C.M.V.S.S. certification label ...
............... 9-10
Filter Air cleaner housing filter ...
.................................... 8-17
Changing engine oil and filter ...
.............................. 8-9
Flashers (See hazard warning flasher switch) ...
....... 6-2
Flat tire ...
............................................................................. 6-3
Flat towing ...
.................................................................... 9-25
Floor mat cleaning ...
........................................................ 7-5
Fluid Brake fluid ...
.............................................................. 8-12
Capacities and
recommended fuel/lubricants ...
............................... 9-2
Continuously Variable Transmission
(CVT) fluid ...
.............................................................. 8-11
Engine coolant ...
......................................................... 8-7
Engine oil ...
................................................................... 8-8
Power steering fluid ...
............................................. 8-11
Window washer fluid ...
.......................................... 8-13
FM-AM radio with Compact Disc
(CD) changer ...
............................................................... 4-61
FM-AM-SAT radio with Compact Disc
(CD) player ...
................................................................... 4-66
Fog light switch ...
........................................................... 2-41
Front manual seat adjustment ...
.................................... 1-3
Front passenger air bag and status light ...
.............. 1-53
Front power seat adjustment ...
..................................... 1-4
Front seat, Front seat adjustment ...
............................. 1-3
Front-seat active head restraint ...
............................... 1-14
Condition:

Black plate (501,1)
[ Edit: 2012/ 7/ 31 Model: Z51-D ]
PowerFront seat adjustment ...
............................................ 1-4
Power door lock ...
...................................................... 3-5
Power outlet ...
.......................................................... 2-45
Power steering fluid ...
............................................. 8-11
Power steering system ...
....................................... 5-37
Power windows ...
.................................................... 2-55
Precautions Audio operation ...
.................................................... 4-46
Braking precautions ...
............................................. 5-37
Child restraints ...
...................................................... 1-28
Cruise control ...
........................................................ 5-30
Driving safety ...
............................................................ 5-9
Maintenance ...
............................................................. 8-5
On-pavement and off-road driving ...
..................... 5-7
Seat belt usage ...
.................................................... 1-15
Supplemental restraint system ...
.......................... 1-45
When starting and driving ...
.................................... 5-3
Push starting ...
................................................................ 6-17
“PUSH” warning ...
.......................................................... 2-22
Push-button ignition switch ...
.......................... 5-11, 5-12
R
Radio ...
.............................................................................. 4-46
Car phone or CB radio ...
...................................... 4-89
FM-AM radio with Compact Disc
(CD) changer ...
........................................................ 4-61
FM-AM-SAT radio with Compact Disc
(CD) player ...
............................................................ 4-66
Rain-sensing auto wiper system ...
............................. 2-34
Rapid air pressure loss ...
................................................ 5-8
Readiness for inspection/maintenance
(I/M) test ...
........................................................................ 9-28
Rear and rear-wide view monitor with Moving
Object Detection (MOD) ...
.......................................... 4-30
Rear center seat belt ...
................................................. 1-22 Rear door lock, Child safety rear door lock
...
........... 3-8
Rear seats ...
....................................................................... 1-9
Rear window and outside mirror
defroster switch ...
........................................................... 2-36
Rear window wiper and washer switch ...
................ 2-35
Rearview monitor ...
......................................................... 4-23
Recorders, Event data ...
............................................... 9-29
Registering your vehicle in another country ...
........... 9-8
Remote keyless entry system ...
................................... 3-16
Repairing flat tire (CrossCabriolet models) ...
......... 6-10
Reporting safety defects (US only) ...
........................ 9-27
Rollover ...
............................................................................ 5-7
Roof, Roof rack ...
............................................................ 2-54
Roof, Soft top ...
.............................................................. 3-28
S
Safety
Child seat belts ...
.................................................... 1-26
Reporting safety defects (US only) ...
................. 9-27
Towing safety ...
......................................................... 9-21
Satellite radio operation ...
............................................ 4-67
Seat adjustment Front manual seat adjustment ...
.............................. 1-3
Front power seat adjustment ...
............................... 1-4
Front seats ...
................................................................ 1-3
Seat belt(s) Child safety ...
............................................................ 1-26
Infants ...
...................................................................... 1-27
Injured persons ...
..................................................... 1-18
Larger children ...
...................................................... 1-27
Precautions on seat belt usage ...
........................ 1-15
Pregnant women ...
.................................................. 1-18
Rear center seat belt ...
.......................................... 1-22
Seat belt cleaning ...
................................................... 7-6
Seat belt extenders ...
.............................................. 1-25
Seat belt hooks ...
.................................................... 1-22 Seat belt maintenance
...
........................................ 1-26
Seat belt warning light ...
........................................ 2-16
Seat belts ...
............................................................... 1-15
Seat belts with pretensioners ...
........................... 1-58
Shoulder belt height adjustment ...
...................... 1-21
Small children ...
........................................................ 1-27
Three-point type ...
................................................... 1-18
Seat(s) Driver-side memory ...
.............................................. 3-51
Heated seats ...
......................................................... 2-42
Seats ...
.......................................................................... 1-2
Security system (NISSAN Vehicle Immobilizer
System) , Engine start ...
................................................. 2-31
Security system, Vehicle security system ...
............. 2-30
Selector lever Shift lock release ...
.................................................. 5-19
Servicing air conditioner ...
............................................ 4-45
SETTING button ...
.......................................................... 4-13
Shift lock release, Transmission ...
.............................. 5-19
SHIFT “P” warning ...
...................................................... 2-22
Shifting, CVT (Continuously
Variable Transmission) ...
............................................... 5-16
Shoulder belt height adjustment ...
............................. 1-21
Soft top Care and cleaning (CrossCabriolet models) ...
.... 7-3
If the top does not open or close ...
.................... 3-38
Soft top indicator light ...
............................. 2-19, 3-33
Soft top operation ...
................................................ 3-28
SOURCE select switch ...
............................................. 4-87
Spare tire ...
.............................................................. 8-42, 9-7
Spark plugs ...
.................................................................. 8-16
Speedometer ...
.................................................................. 2-6
Starting Before starting the engine ...
................................. 5-14
Jump starting ...
......................................................... 6-15
Precautions when starting and driving ...
.............. 5-3
Push starting ...
......................................................... 6-17
10-5
Condition:

Black plate (502,1)
[ Edit: 2012/ 7/ 31 Model: Z51-D ]
10-6
Starting the engine...
.............................................. 5-15
STATUS button ...
.............................................................. 4-9
Status light, Front passenger air bag ...
.................... 1-53
Steering Heated steering wheel ...
........................................ 2-41
Power steering fluid ...
............................................. 8-11
Power steering system ...
....................................... 5-37
Steering-wheel-mounted controls
for audio ...
................................................................. 4-87
Tilt/telescopic steering ...
........................................ 3-46
Storage ...
.......................................................................... 2-47
Storage box ...
.................................................................. 2-50
Sun visors ...
..................................................................... 3-47
Sunglasses holder ...
...................................................... 2-48
Supplemental air bag warning labels ...
..................... 1-60
Supplemental air bag warning light ...
............ 1-60, 2-16
Supplemental restraint system ...
................................. 1-45
Precautions on supplemental
restraint system ...
..................................................... 1-45
Switch All-Wheel Drive (AWD) lock switch ...
................ 5-33
Autolight switch ...
.................................................... 2-38
Fog light switch ...
.................................................... 2-41
Hazard warning flasher switch ...
............................. 6-2
Headlight switch ...
................................................... 2-37
Overdrive OFF switch ...
......................................... 5-18
Power door lock switch ...
......................................... 3-7
Rear window and outside mirror
defroster switch ...
.................................................... 2-36
Turn signal switch ...
................................................ 2-40
Vehicle dynamic control (VDC) off switch ...
..... 2-44
Warning systems switch ...
.................................... 2-43
T
Tachometer ...
..................................................................... 2-7
Temperature display ...
.................................................... 2-27 Temperature gauge, Engine coolant
temperature gauge
...
........................................................ 2-7
Theft (NISSAN Vehicle Immobilizer System) ,
Engine start ...
................................................................... 2-31
Three-way catalyst ...
........................................................ 5-4
Tilt/telescopic steering ...
............................................... 3-46
Tire Pressure, Low tire pressure warning light ...
..... 2-14
Tire replacement indicator ...
................................. 2-24
Tires Emergency tire puncture repair kit ...
.................. 8-43
Flat tire ...
....................................................................... 6-3
Low tire pressure warning system ...
...................... 5-4
Tire and Loading information label ...
....... 8-34, 9-10
Tire chains ...
.............................................................. 8-39
Tire dressing ...
............................................................. 7-4
Tire pressure ...
......................................................... 8-32
Tire pressure monitoring
system (TPMS) ...
............................................... 5-4, 6-3
Tire rotation ...
............................................................ 8-40
Types of tires ...
......................................................... 8-38
Uniform tire quality grading ...
............................... 9-26
Wheel/tire size ...
......................................................... 9-7
Wheels and tires ...
.................................................. 8-32
Tonneau cover (see cargo cover) ...
........................... 2-52
Top, Soft top ...
................................................................ 3-28
Touch screen system ...
................................................... 4-5
Towing Flat towing ...
............................................................. 9-25
Tow truck towing ...
.................................................. 6-19
Towing a trailer ...
..................................................... 9-16
Towing safety ...
......................................................... 9-21
TPMS, Tire pressure monitoring system ...
................. 5-4
TPMS, Tire pressure warning system ...
...................... 6-3
Trailer towing ...
................................................................ 9-16
Transceiver, HomeLink®Universal Transceiver ...
.... 2-63 Transmission
Continuously Variable Transmission
(CVT) fluid ...
.............................................................. 8-11
Driving with CVT (Continuously
Variable Transmission) ...
........................................ 5-16
Transmission selector lever lock release ...
........ 5-19
Transmitter (See remote keyless entry system) ...
.... 3-16
Traveling or registering your vehicle in
another country ...
.............................................................. 9-8
Trip computer ...
............................................................... 2-25
Trip odometer ...
............................................................... 2-26
Trunk Trunk lid ...
.................................................................. 3-25
Trunk lid release switch ...
...................................... 3-25
Trunk light ...
...................................................................... 2-63
Turn signal switch ...
....................................................... 2-40
U
Underbody cleaning ...
..................................................... 7-3
Uniform tire quality grading ...
...................................... 9-26
USB memory operation ...
............................................. 4-73
V
Vanity mirror ...
.................................................................. 3-51
Vanity mirror lights ...
...................................................... 2-62
Variable voltage control system ...
............................... 8-15
Vehicle Dimensions and weights ...
....................................... 9-8
Identification number (VIN) ...
................................... 9-8
Loading information ...
............................................. 9-13
Recovery (freeing a stuck vehicle) ...
.................. 6-22
Security system ...
.................................................... 2-30
Vehicle dynamic control (VDC) off switch ...
..... 2-44
Vehicle dynamic control (VDC) system ...
.......... 5-39
Condition: