The device could not be paired or connected.▷Do the Bluetooth passkeys on the device
and the vehicle match? Enter the same
passkey on the device and via the onboard
monitor.▷A multi-character passkey may be needed.▷Did it take longer than 30 seconds to enter
the passkey? Repeat the pairing procedure.▷Are too many Bluetooth devices connected
to the device or vehicle? Delete connec‐
tions with other devices if necessary.▷Is the mobile phone in power-save mode or
does it have only a limited remaining bat‐
tery life? Charge the mobile phone in the
snap-in adapter or via a charging cable.▷Depending on the mobile phone, it is possi‐
ble that only one device can be connected
to the vehicle. Unpair the connected device
from the vehicle and pair and connect only
one device.▷The device no longer reacts? Switch the de‐
vice off and on again.▷Repeat the pairing procedure.
Music cannot be played back.
▷Start the program for playing back music
data on the device and select a track on the
device if necessary.▷Switch the radio on and off again.
Music files can only be played back softly.
▷Adjust the volume settings on the device.
Videos can only be played back without audio
or with delayed audio.
▷Check the compatibility of the devices. In‐
formation under www.mini.com/connectiv‐
ity.
Playback is disturbed when buttons are pressed
or by other messages on the device.
▷Switch off the button tones and other signal
tones on the device.Playback is interrupted by a telephone call or
traffic bulletin and is not resumed automati‐
cally.▷Switch the radio on and off again.
Playback is not possible if the mobile phone is
connected via Bluetooth Audio while it is also
connected via the music interface for smart‐
phones in the snap-in adapter.
▷Disconnect one of the two connections; for
example, disconnect the audio connection,
refer to page 177, and restart playback.
If all points in this list have been checked and
the required function is still not available,
please contact the hotline or service center.
Software Update The vehicle supports various external devices
depending on the current software version.
With a software update, the vehicle can support
new mobile phones or new external device, for
example.
Software updates and related current informa‐
tion is available at www.mini.com/connectivity.
Displaying the current version
The currently installed software is displayed.
1."Settings"2."Software update"3."Show current version"
Updating the software
The software may only be updated when the
vehicle is stationary.
1.Store the file for the software-update in the
main director of a USB flash drive.2.Insert the USB flash drive into the USB au‐
dio interface in the center console. An up‐
date via the USB interface in the glove com‐
partment is not possible.3."Settings"4."Software update"Seite 178EntertainmentCD/multimedia178
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Bluetooth hands-free systemVehicle equipmentThis chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and sys‐
tems.
At a glance The concept
Mobile phones can be connected with the vehi‐
cle via Bluetooth.
Bluetooth® is a registered trademark of Blue‐
tooth® SIG, Inc.
After these devices are paired once, they are
recognized automatically when the ignition is
switched on as soon as they are in the vehicle
and can then be operated via the onboard
monitor, the buttons on the steering wheel,
and voice activation.
Up to four external devices can be paired.
Certain functions may need to be enabled by
the mobile phone provider or service provider.
Using the mobile phone while driving
Make entries only when traffic and road
conditions allow. Do not hold the mobile phone
in your hand while you are driving; use the
hands-free system instead. If you do not ob‐
serve this precaution, you can endanger the ve‐
hicle occupants and other road users. ◀
Approved mobile phones
Details on which mobile phones are supported
by the hands-free system can be obtained at
www.mini.com/connectivity.Displaying the vehicle identification
number and software part number
The vehicle identification number and software
part number are needed to determine which
mobile phones are supported by the mobile
phone preparation package. The software ver‐
sion of the mobile phone may also be required.1."Telephone"2.Open "Options".3."Bluetooth® info"4."Display system information"
These approved mobile phones with a certain
software version, support the vehicle functions
described below.
Malfunctions may occur with other mobile
phones or software versions.
Do not operate a mobile phone that is con‐
nected to the vehicle on the mobile phone key‐
pad, as this may lead to a malfunction.
Notes
At high temperatures, the charging function of
the mobile phone may be limited and functions
may not be executed.
When using the mobile phone via the vehicle,
note the operating instructions of the mobile phone.
Pairing/unpairing the
mobile phone
Requirements
▷The mobile phone is suitable, refer to
page 182.▷The mobile phone is ready for operation.▷Bluetooth is activated in the vehicle and on
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▷Bluetooth presettings may need to be
made on the mobile phone, e.g., for a con‐
nection without confirmation or visibility,
refer to the mobile phone operating in‐
structions.▷Deactivate Bluetooth audio if necessary.▷A number with at least four and a maxi‐
mum of 16 digits was defined as the Blue‐
tooth passkey. It is only required once for
pairing.▷Compare the control number on the Control
Display with the control number on the mo‐
bile phone display. Confirm the control
number on the mobile phone and in the
vehicle.▷The radio ready state is switched on.
Activating/deactivating Bluetooth
Bluetooth is not permitted everywhere. Comply
with all safety guidelines and regulations.
1."Telephone"2.Open "Options".3."Bluetooth®"
Pairing and connecting a mobile phone
Pairing the mobile phone
To avoid becoming distracted and posing
an unnecessary hazard both to your own vehi‐
cle's occupants and to other road users, only
pair the mobile phone while the vehicle is sta‐
tionary. ◀1."Telephone"2."Bluetooth® (phone)"3."Add new phone"
The Bluetooth name of the vehicle is dis‐
played.4.To perform additional steps on the mobile
phone, refer to the mobile phone operating
instructions: for instance, search for or con‐
nect the Bluetooth device or a new device.
The Bluetooth name of the vehicle appears
on the mobile phone display.5.Select the Bluetooth name of the vehicle on
the mobile phone display.6.You are prompted by the onboard monitor
or mobile phone to enter the same Blue‐
tooth passkey. Enter the passkey and con‐
firm.
or
Compare the control number on the vehicle
display with the control number on the mo‐
bile phone display. Confirm the control
number on the mobile phone and in the
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"OK"7.Select the functions for which the mobile
phone is to be used.8."OK"9.Move the MINI joystick to the left.
If the pairing was successful, the mobile phone
appears at the top of the list of mobile phones.
If pairing was unsuccessful: What to do if..., re‐
fer to page 184.
Following the initial pairing
▷The mobile phone is detected/connected in
the vehicle within a short period of time
when the engine is running or the ignition
is switched on.▷The phone book entries of the telephone
stored on the SIM card or mobile phone are
transmitted to the vehicle after detection,
depending on the mobile phone.▷Four mobile phones can be paired.▷Specific settings may be necessary in some
mobile phones, e.g., authorization or a se‐
cure connection; refer to the mobile phone
operating instructions.
Connecting a particular mobile phone
1."Telephone"2."Bluetooth® (phone)"
All paired mobile phones are listed.3.Select the mobile phone that is to be con‐
nected.
Unpairing the mobile phone
1."Telephone"2."Bluetooth® (phone)"
All paired mobile phones are listed.3.Highlight the mobile phone that is to be
unpaired.4.Open "Options".5."Remove phone from list"
What to do if...
Information on suitable mobile phones, refer to
page 182.
The mobile phone could not be paired or con‐
nected.
▷Is Bluetooth activated in the vehicle and on
the mobile phone? Activate Bluetooth in
the vehicle and on the mobile phone.▷Do the Bluetooth passkeys on the mobile
phone and the vehicle match? Enter the
same passkey on the mobile phone and via
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▷A multi-character passkey may be needed.▷Did it take longer than 30 seconds to enter
the passkey? Repeat the pairing procedure.▷Are too many Bluetooth devices connected
to the mobile phone or vehicle? Delete con‐
nections with other devices if necessary.▷The mobile phone is in power-save mode
or has only a limited remaining battery life.
Charge the mobile phone via the charging
cable.▷Depending on the mobile phone, it is possi‐
ble that only one mobile phone can be con‐
nected to the vehicle. Unpair the connected
mobile phone from the vehicle and pair
and connect only one mobile phone.
The mobile phone no longer reacts.
▷Switch the mobile phone off and on again.▷Is the ambient temperature too high or
low? Do not expose the mobile phone to
extreme environmental conditions.
No phone book entries or only some phone
book entries are displayed, or they are incom‐
plete.
▷Transmission of the phone book entries is
not yet complete.▷It is possible that only the phone book en‐
tries of the mobile phone or the SIM card
are transmitted.▷It may not be possible to display phone
book entries with special characters.▷The number of phone book entries to be
stored is too high.▷Is the data volume of the contact too large,
e. g., due to stored information such as
notes? Reduce the data volume of the con‐
tact.
The phone connection quality is poor.
▷The strength of the Bluetooth signal on the
mobile phone can be adjusted, depending
on the mobile phone.▷Place the mobile phone in the area of the
center console.If all points in this list have been checked and
the required function is still not available, con‐
tact Customer Relations or the service center.
Controls Adjusting the volume
Turn the knob until the desired volume is se‐
lected. The setting is stored for the remote con‐
trol currently in use.
Incoming call
Receiving calls If the number of the caller is stored in the
phone book and is transmitted by the network,
the name of the contact is displayed. Other‐
wise, only the phone number is displayed.
If more than one phone number is assigned to
a contact, only the name of the contact is dis‐
played.
Accepting a call Press the button on the steering
wheel.
or
"Accept"
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Rejecting a call
"Reject"
Ending a call Press the button on the steering
wheel.
or
1."Telephone"2. "End call"
Entering a phone number
Dialing a number
1."Telephone"2."Dial number"3.Select the digits individually.4. Select the symbol.
The phone number can also be entered by
voice.
Calls with multiple parties
General information You can switch between calls or connect two
calls to a single conference call. These functions
must be supported by the mobile phone and
service provider.
Accepting a call while speaking to
another party
This function might have to be activated by the
service provider and the mobile phone must be
adjusted accordingly.
If a second call comes in during an ongoing call,
a call waiting signal is sounded.
"Accept"
The call is accepted and the existing call is put
on hold.
Establishing a second call Establish an additional call during an active call.
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The existing call is put on hold.4.Dial the new phone number or select it
from a list.
"Return"
The call on hold is resumed.
Switching between two calls, hold call Active call: highlighted.
Call on hold identified by: "on hold...".
Select the symbol to change to the call on
hold.
Establishing a conference call
Two calls can be connected to a single tele‐
phone conference call.
1.Establish two calls.2. "Conference call"
When terminating a conference call, both calls
are ended. If one call is terminated by another
party, the other call can be continued.
DTMF suffix dialing
DTMF suffix dialing can be used for gaining ac‐
cess to network services or for controlling devi‐
ces, e.g., to make a remote inquiry of an an‐
swering machine. The DTMF code is needed for
this purpose.1."Telephone"2.Select the contact from a list or "Dial
number".3. "Keypad dialing"4.Enter the DTMF code on the onboard moni‐
tor.
DTMF suffix dialing is not possible during con‐
ference calls.
Phone book
Displays The phone book accesses the contacts and
shows all contacts for which a phone number
has been stored. The entries can be selected to
make a call.
1."Telephone"2."Phone book"
A symbol indicates the storage location of the
contacts.
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Calling a contactSymbolMeaningContact with one stored phone num‐
ber.Contact with more than one stored
phone number.Call not possible; mobile phone with‐
out reception or network.
For contacts with one stored phone number:
select the required contact. The connection is
being established.
For contacts with more than one stored phone
number: select the required contact and the
phone number. The connection is being estab‐
lished.
Editing a contact
Changing the entries in "Contacts". When a
contact is changed, the changes are not stored
on the mobile phone. A copy of the entry is
stored in the vehicle.
1.Highlight the contact.2.Open "Options".3."Edit entry"
The contact can be edited.
Redialing
General information
The list of dialed numbers in the mobile phone
is transmitted to the vehicle depending on the
mobile phone. Possibly only those numbers are
displayed that were dialed from the vehicle.
The 20 phone numbers dialed last are dis‐
played. The sorting order of the phone num‐
bers depends on the particular mobile phone.
Dialing a number on the onboard
monitor1."Telephone"2."Redial"3.Select the desired entry and the phone
number if necessary.
The connection is established.
Deleting a single entry or all entries
The deletion of entries depends on your partic‐
ular mobile phone.
1.Highlight the entry.2.Open "Options".3."Delete entry" or "Delete list"
Saving an entry in the contacts
1.Highlight the entry.2.Open "Options".3."Store as new contact" or "Add to existing
contact"4.Select the contact if necessary.5.Select the type of number: "Home",
"Business", "Mobile" or "Other"6.Complete the entries if necessary.7."Store contact"
Received calls
Displaying calls
The list of received calls on the mobile phone is
transmitted to the vehicle, depending on the
particular mobile phone. It is possible that only
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