2013 MERCEDES-BENZ SPRINTER display

Display messages Possible causes/consequences and
0004 Solutions
Check tire(s)
0001 The pressure of one or more tires has dropped significantly. If the
tire pressure monitor has detected the affected wheel, the wheel
position is also displayed.
X
Stop the vehicle as soo naspossible, paying attention to road
and traffic conditions.
X Check the tires.
X Repairorc hange the wheel if necessary (Y page 302).
X Check the tire pressure and correct it if necessary
(Y page 281).
The display message disappears automatically after driving for
a few minutes with the corrected tire pressure. Warning Tire defect
0001 One or more tires is losing air rapidly.Ift
he tire pressure monitor
has detected the affected wheel, the wheel position is also
displayed.
X Stop the vehicle without making any sudden steering or braking
maneuvers, paying attention to the traffic conditions as you do
so.
X Repair or change the wheel (Y page 302).Vehicle
Display messages Possible causes/consequences and
0004 Solutions
0010
Battery/
Alternator Visit
workshop The battery is not being charged. Possible causes are a defective
alternator or a torn poly-V-belt.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the poly-V-belt.
X If the poly-V-belt is torn: do not continue driving. Consult a
qualified specialist workshop.
X If the poly-V-belt is not damaged: have the vehicle checked as
soon as possible by a qualified specialist workshop. 0001
Electrical Step The electrical step has retracted or extended only partially or not
at all.
X
Make sure there is sufficient free space for the electrical step.
X Open or close the sliding door again.
X If the electrical step still does not extend or retract fully, push
the step in manually (Y page 72). Before stepping out, remind
the passengers that the step is missing. 208
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
0004 Solutions
0004
Hood open You are already driving at walking pace, eve
nthough the hood is
not closed.
X Close the hood. 0002
Please enter PIN: You have not yet entered your PIN in the mobile phone.
X
Enter the PIN for the SIM card. 0004
Doors open You are already driving at walking pace, even though not all the
doors are closed.
X
Close the doors. 000F
Check wash. fluid
level The washer fluid level is too low.
X
Add washer fluid (Y page 246).Key
Display messages Possible causes/consequences and
0004 Solutions
0005
Replace key Visit
workshop The key is no longer working.
X
Visit a qualified specialist workshop. Indicator and warning lamps in the instrument cluster
G
WARNING
If maintenance work is carried out incorrectly, the operating safety of your vehicle may be
affected. This could cause you to lose control of your vehicle and cause an accident. Moreover,
the safety systems may no longer be able to protect you or others as they are designed to do.
Always have service work carried out at a qualified specialist workshop. Indicator and warning lamps in the instrument cluster
209On-board computer and displays Z

Problem Possible causes/consequences and
0004 Solutions
000D
The yellow ASR/
ESP®
warning
lamp flashes
while the vehicle
is in motion. G
WARNING
ESP ®
or ASR is intervening because at least one of the wheels has
reached its tire grip limit.
Cruise control is deactivated for the duration of the intervention.
X Adapt your driving style to suit the road and traffic conditions.
Do not use too much throttle.
X Drive slowly. 000D
The yellow ASR/
ESP®
warning
lamp is lit while
the engine is
running. ASR is deactivated.
G WARNING
The driven wheels can spin when accelerating.
There is an increased risk of skidding and accidents.
X Activate ASR again. Exceptions (Y page 58).0002
000E000A0008
The yellow ESP ®
, ABS
and ASR/BAS indicator
lamps and the red
brake system indicator
lamp are lit while the
engine is running. EBD is malfunctioning or deactivated due to undervoltage or
malfunction.
The battery may not be being charged.
G WARNING
The rear wheels could lock sooner than expected when you apply
the brakes. The braking distance can increase in emergency
braking situations.
There is an increased risk of skidding and accidents.
X Vehicles with steering wheel buttons: also observe the
messages in the display (Y page 192).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not drive on.
X Consult a qualified specialist workshop. 210
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
0004 Solutions
0008
The red brake
system indicator
lamp is lit while
the engine is
running. There is insufficient brake fluid in the expansion tank.
G WARNING
Braking performance can be impaired.
There is a risk of an accident.
X Vehicles with steering wheel buttons:a lso observe the
messages in the display (Y page 192).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the brake fluid level in the expansion tank
(Y page 245).
X If the brake fluid is below the MIN mark: do not drive on!
X Do not add brake fluid. This does not solve the problem.
X Consult a qualified specialist workshop. 0008
When towing a
trailer: the red
brake system
indicator lamp is
lit while the
engine is
running.
Additionally, a
warning tone
sounds. G
WARNING
The brake force booster in the trailer is faulty.
The driving and braking characteristics of your vehicle could
change. There is a risk of the trailer overbraking and of you losing
control over the truck/trailer combination.
There is a risk of an accident.
X Vehicles with steering wheel buttons :also observe the
messages in the display (Y page 192).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not drive on.
X Consult a qualified specialist workshop. 000A
The yellow ASR/
BAS indicator
lamp is lit while
the engine is
running. ASR has been deactivated due to a malfunction.
The engine power output may be reduced.
G WARNING
The drive nwheels can spin when accelerating.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Consult a qualified specialist workshop as soon as possible. Indicator and warning lamps in the instrument cluster
211On-board computer and displays Z

Problem Possible causes/consequences and
0004 Solutions
000A
The yellow ASR/
BAS indicator
lamp is lit while
the engine is
running. BAS has been deactivated due to a malfunction.
G WARNING
The brake system continues to function normally, but without
electronic support.
The braking distance can increase in emergency braking
situations.
There is a risk of an accident.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 000A
The yellow ASR/
BAS indicator
lamp is lit while
the engine is
running. ASR and BAS have been deactivated due to undervoltage.
The battery may not be being charged.
G WARNING
The brake system is still available with the normal braking effect.
The driven wheels can spin when accelerating.
The braking distance can increase in emergency braking
situations.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 212
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
0004 Solutions
000E
The yellow ABS
indicator lamp is
lit while the
engine is
running. ABS is deactivated due to a malfunction or is temporarily
unavailable. ESP ®
, ASR and BAS, as well as cruise control, are also
unavailable as a result.
Self-diagnosis may not be complete, or the battery may not be
charging.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock, e.g. if the
brakes are applied with maximum force.
This causes steerability and braking to be greatly impaired.
The braking distance can increase in emergency braking
situations.
The driven wheels can spin when accelerating.
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Drive a short distance at a speed above 13 mph (20 km/h).
The functions mentioned above are available again when the
indicator lamp goes out.
If the indicator lamp does not go out:
X Drive on with care.
X Visit a qualified specialist workshop immediately. 0009
The yellow DEF
indicator lamp is
lit while the
engine is
running. The exhaust gas aftertreatment is malfunctioning or the current
Diesel Exhaust Fluid (DEF) supply is limiting the vehicle range.
X
Observe the messages in the display. 0002
The yellow ESP ®
indicator lamp is
lit while the
engine is
running. ESP
®
is deactivated due to undervoltage or a malfunction .As a
result, cruise control has also been deactivated.
Engine power output may be reduced.
The battery may not be being charged.
G WARNING
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Vehicles with steering wheel buttons: also observe the
messages in the display (Y page 192).
X Drive on with care.
X Visit a qualified specialist workshop immediately. Indicator and warning lamps in the instrument cluster
213On-board computer and displays Z

Problem Possible causes/consequences and
0004 Solutions
0008
The red 0008
warning lamp
does not go out
approximately
4s econds after
the ignition is
switched on, or
it lights up again. The restraint systems have malfunctioned.
G WARNING
If SRS is malfunctioning, individual systems could be triggered
inadvertently or might not be triggered at all in the event of an
accident.
There is an increased risk of injury and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 0010
The red battery
indicator lamp is
lit while the
engine is
running. The battery is not being charged. Possible causes are a defective
alternator or a torn poly-V-belt.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the poly-V-belt.
X If the poly-V-belt is torn: do not continue driving. Consult the
nearest qualified specialist workshop.
X If the poly-V-belt is not damaged: have the vehicle checked as
soon as possible by a qualified specialist workshop. 0010
The red battery
indicator lamp is
lit while the
engine is
running. The battery is faulty.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not continue driving under any circumstances.
X Consult a qualified specialist workshop. 0005
The yellow brake
pad wear
indicator lamp is
lit after the
engine is started
or while the
vehicle is in
motion. The brake pads/linings have reached their wear limit.
G WARNING
Braking performance can be impaired.
There is a risk of an accident.
X Have the brake pads/linings replaced as soon as possible at a
qualified specialist workshop. 001D
The yellow
engine oil level
warning lamp is
lit after the
engine is started
or while the
vehicle is in
motion. The oil level has dropped to the minimum level.
X
Check the engine for oil loss.
X If oil loss is detected: consult a qualified specialist workshop
immediately.
X If no oil loss is detected: chec kthe oil level and add engine oil
(Y page 243). 214
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
0004 Solutions
001D
The yellow
engine oil level
warning lamp
flashes and the
warning buzzer
sounds after the
engine is started
or while the
vehicle is in
motion. On vehicles with a diesel engine, the oil level display additionally
appears in the display, e.g.
– 2.0 qts (Canada:
– 2.0 ltr ).
There is not enough or no oil in the engine.
There is a danger of engine damage.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the oil level with the oil dipstick (Y page 243).
X If the engine oil level is correct: have the malfunction rectified
immediately at a qualified specialist workshop.
X If the engine oil level is too low: have the vehicle towed to a
qualified specialist workshop. 001D
The yellow
engine oil level
warning lamp
lights up and the
warning buzzer
sounds after the
engine is started
or while the
vehicle is in
motion. The engine oil level is above the maximum level.
There is a risk of damaging the engine or catalytic converter.
X Check the oil level.
X If the oil level is too high: have the engine oil extracted as soon
as possible at a qualified specialist workshop.
X If the oil level is correct: have the malfunction rectified as soon
as possible at a qualified specialist workshop. 001D
On vehicles with
a diesel engine,
the yellow
engine oil level
warning lamp
lights up
repeatedly
during the
journey. There is a malfunction in the engine oil level display.
X
Have the vehicle checked immediately at a qualified specialist
workshop. 001A
The yellow
coolant level
warning lamp
lights up while
the engine is
running. The coolant level is too low.
Never run the engine if the coolant level is too low. The engine
could overheat and be damaged.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Switch off the engine and let it cool down.
X Add coolant and be sure to observe the warning notes
(Y page 244).
X If you need to add coolant frequently, have the engine cooling
system checked at a qualified specialist workshop. Indicator and warning lamps in the instrument cluster
215On-board computer and displays Z