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www.mbusa.com (USAonly)
<005A005A005A0011005000480055004600480047004800560010004500480051
005D001100460044> (Canadaonly) Editorial
office
You arewelcome toforward anyqueries or
suggestions youmay have regarding this
manual tothe technical documentation team
at the address onthe inside ofthe front cover.
© Mercedes-Benz USA,LLC
© Mercedes-Benz Canada,Inc.
Mercedes-Benz USA,LLCandMercedes-
Benz Canada Inc.areDaimler companies.
Not tobe reprinted, translated orotherwise
reproduced, inwhole orinpart, without
written permission.
Printed inthe USA.
Thank
youforchoosing thenew Sprinter
We hope youenjoy yourSprinter. Vehicle
safety andoperational reliabilityaretwo very
important factors.Tomaintain them,regular
maintenance servicesarenecessary.
We continuously strivetoimprove our
products andaskforyour understanding that
we reserve theright tomake changes tothe
periodic maintenance workforour vehicles.
The information inthis booklet isaccurate at
time ofprinting. Atthe time ofyour scheduled
maintenance appointmentswithyour
authorized Sprinterdealer,themost current
service information willbeutilized foryour
vehicle's ageormileage. Pleasecheckwith
your authorized Sprinterdealerforany
changes tothe periodic maintenance work
required foryour vehicle. PLEASE
NOTE
WE STRONGLY RECOMMEND THATYOU
HAVE YOUR VEHICLE SERVICED BYAN
AUTHORIZED SPRINTERDEALERWHOIS
FULLY EQUIPPED TOPROVIDE THISSERVICE
AND THAT GENUINE MERCEDES-BENZ
PARTS BEUSED.
EMISSION CONTROLCOMPONENTS AND
SYSTEMS CANBEMAINTAINED, REPLACED,
OR REPAIRED BYANY AUTOMOBILE REPAIR
WORKSHOP ORINDIVIDUAL USING
CERTIFIED PARTS.
THE USE OFDEFECTIVE ORNON-
EQUIVALENT PARTSCANRESULT INYOUR
EMISSIONS PERFORMANCE WARRANTY
CLAIM BEINGDENIED. Symbols
The following symbolsareused inthis
Maintenanc eBooklet: G
WARNING
Warning noticesdrawyourattention to
hazards thatmay endanger yourhealth orlife,
or the health orlife ofothers.
! Highlights hazardsthatmay result in
damage toyour vehicle.
i Helpful tipsorother useful information.
Y Page This
symbol informs youwhere you
can find further information ona
topic.
YY This
continuation symbolindicates
that awarning orprocedure is
continued onthe next page. Vehicle
sales/Vehicl ewarranty
issuer/Spare partssalesorganization
Mercedes-Benz USA,LLC
One Mercedes Drive
Montvale, NJ07645-0350
Customer AssistanceCenter:
1-877-762-8267
Mercedes-Benz USA,LLCisaD aimler
company
Asat25.05.2012

Int
rod uction Acti
veSer vice System (ASSYS T)
Gener alnot es Your
Sprinterise quip ped with theActive
Service System (ASSYST).The
maintenanc ecomputer tracksdistance
driven andthetime elapsed sinceyourlast
service. Theservice isshown inthe
multifunction displayint he instrumen t
cluster.
The multifunction displayshows amessage
approximately onemont hbefore the
maintenanc eservice isdue. Itindicates when
the next service isdue inmiles ordays.
The symbols orletters onthe service display
show thetype ofservice thatisdue.
0002 orA Oil
service plus
0001 orB Maintenanc
eservice
Service duedatedisplay Vehicles
withsteering wheelbuttons
One ofthe following messages appears:
^0002Service A:Due in... days ^0002Service
A:Due in... miles ^0002Service
ADuenow Vehicles
withoutsteering wheelbuttons
One ofthe following messages appears:
^0002 for
service A
^0001 for
service B
The remaining distanceinmiles (mi)orthe
remaining timeindays (d)isshown.
Service duedatehasbeen excee ded Aq
ualifi edspec ialist workshop,e.g. an
auth orizedS printe rD ealer resetsthe servic e
display duringtheservic eappointm ent. Vehicles
withsteering wheelbuttons
If the servic eduedate hasbeen exceeded,
one ofthe following messages willappear in
the display:
^0002Servi ceA:Exceede dby... days
^0002Servi
ceA:Exceede dby... miles
Addition
ally,awarning tonesounds.
Vehicles withoutsteering wheelbuttons
If the servic eduedate hasbeen exceeded,
ten secon dsafter switching onthe ignition
the 0002 or0001 symbol flashesforthe
servic e.Am inus signalsoappears infro ntof
the serv icedue date.
Serv iceinfor mation You
canfindal istwith descriptions ofthe
maint enancework inthis book let,start ing
fro m( Ypage 10).Following every
mainten anceservice, theauthorized Sprinter
dealer willreset theservice intervaldisplay
by conf irming themainten ancework
performed.
The authorized Sprinterdealer performin gthe
mainten anceservice willconf irmthework
has been carried outusing theconf irmation
pages inthis Maintenan ceBooklet
(Y page 15).
We cont inuously strivetoimprove our
products andaskforyour understan dingthat
we reserve theright tomake changes tothe
periodic maintenancework forour vehicles.
The informat ioninthis booklet isaccurate at
time ofprintin g.At the time ofyour scheduled
mainten anceappointment swithyour
authorized Sprinterdealer, themost current
service information willbeutilized foryour
vehicle's ageormileage. Pleasecheckwith
your authorized Sprinterdealer forany
changes tothe periodic maintenancework for
your vehicle.
i Ifthe ASS YST service intervaldisplay has
been accident allyreset, haveanauthorized 4
Introdu
ctionMaintenance
Booklet
A-B.
The
sequence ofSprint erservices isA-

Reg
ular checks
In addition tothe maintenance service ,you
sho ulda lsop erform regular checks onthe
fol lowi ng (e.g. weekl y,wh en refu eling, or
bef ore any long jou rney ):
R Oi llev el –D epending onthe vehicle
equipment, checkthe oillevel ofthe engine
using either theoildipstick orusing the
cont rolsystem viathe multifunction
steering <001B000F00180018001D003E00110022001D00150020000D00220025001C0015
002000240025/ display.
Refer tothe Operator's Manualformore
information onmeasuring theengine oil
level.
R Cool antlevel –The correct procedure for
check ingthe coolant levelisdescribed in
the Operator's Manual.
R Bra kefluid level –Ifthe brake fluidhasto
be refilled, visitanauthorized Sprinter
Dealer andhave thecause determined, e.g.
leakage orworn brake pads.
R Windshield washersystem–Ifthe
washer fluidlevel fallsbelow 1/3full,the
warning lampforthe washer fluidlevel
lights up.Add washer fluidmixed withan
approved windshield washerconcentrate,
test funct ionand check wiperblades.
R Lighting system
R Tire condition andtirepressur e–C heck
at least once amonth.Refer tothe "Tires
and Wheels" sectioninthe Operator's
Manual forguidel inesandthecorrect
procedure forcheck ingthe tire condition
and tirepressure. Notes
onthe warra nty
An exten siveandwell-equ ippednetwork of
authorized SprinterDealers isavaila bleto
carry outmaintenanc ework. Your authorized
Sprint erDealer canensure thatyour vehicle
is thoroughly servicedandrepaired by
professionals.
Please seetheService andWarranty
Inform ationBooklet fordetailed information
on warranty termsandcoverage. Please
followthemaintenance
instructions inthis Maintenance Booklet,
even ifyou allow athird partyto use the
vehicle andentrust themwithcareofthe
vehicle .Only inthis way willyou beable
to ensure thatyour warr anty rightsare
not affected .
Service, replacement, orrepa irof the
emission controldevices andsystem s
can beperf ormed byany automotive
repa irestablishm entorindividu alusing
certified parts.
We strongly recomm endthatany
maint enance workonyour vehicle is
carr iedout byyour authoriz edSpr inter
Dealer whichisfully equipp edtoperf orm
this service.
Please notethat special instruct ions and
special measuring devicesarerequired for
servicin gthe engines inorder tocomply with
legal requirement sconcern ingexhaust
emissions. Modifyingortamperin gwith
emissions componentsisn otpermissible.
Your authorized SprinterDealer isfamiliar
with therelevant regulations. Service
records
Your authorized SprinterDealer willcert ifyin
this booklet themaint enanc eservic esthat it
has perform edon your vehicle.
Other thanthemaint enanc eservic es
described, theMainten anceBookletdoes not
recor dorreflect anyrepair workthatmay
have been perform edon your vehicle. Please
keep those receipt swithyour vehicle
recor ds.
You canfind infor mation aboutthewarranty
in your Serviceand Warrant yInformation
Book let.
Your authorized SprinterDealer willgladly
provide moreinformation onthe
maint enanc eofyour vehicle. Introd
uction
7Maintenance Booklet