Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center. All other
calls can be ended by pressing the 007F
button on the multifunction steering wheel or
the corresponding button for ending a
telephone call on COMAND.
i If an mbrace call is initiated, audio output
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, we
recommend that you do this only when the
vehicle is stationary and in a safe location.
Downloading destinations in COMAND i
Information on the components and
operating principles of COMAND can be
found in the separate COMAND operating
instructions.
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can only use the Destination
Download function if the vehicle is
equipped with a navigation system.
Destination Download gives you access to a
database with over 15 million points of
interest (POIs)/important destinations that
can be downloaded onto the navigation
system of your vehicle. If you know the
destination, you can download the address or
obtain the location of points of interest
(POIs)/important destinations in the
surrounding area.
You are prompted to confirm route guidance
to the address entered. The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No
No , the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
Route Assistance
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative
determines a suitable driving route based on
your current vehicle position and the desired
destination and guides you live through the
current sections of the route.
Search & Send "Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote closing
If you forget to lock your vehicle but are no
longer in the vicinity of the vehicle, it can be
locked for you by the Mercedes-Benz
Customer Assistance Center.
The vehicle can be locked remotely up to four
days after the ignition was last switched off.
X
Contact the following service hotlines:
R
USA: Mercedes-Benz Customer
Assistance Center at Features
205Stowage and features Z
1-800-FOR-MERCede
s(1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are inside the vehicle and
you switch on the ignition, the Tele Aid
Tele Aid
Doors Locked Remotely
Doors Locked Remotely message appears
in the multifunction display.
Alternatively, the vehicle can also be locked
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen vehicle recovery service If your vehicle has been stolen:
X
Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then attempts to locate the mbrace
system. The Mercedes-Benz Customer
Assistance Center contacts you and the
local law enforcement agency if the vehicle
is located. However, only the law
enforcement agency is informed of the
location of the vehicle.
i If the anti-theft alarm system is active for
longer than 30 seconds, mbrace
automatically informs the Mercedes-Benz
Customer Assistance Center. Rear spoiler
The rear spoiler improves the handling of the
vehicle. It adapts the vehicle's aerodynamics to the operating conditions, dependent on the
speed of the vehicle.
Example: Coupe
i
If the vehicle is equipped with AMG
adaptive sport suspension system, the
button is in the switch strip above the air
conditioning control panel.
Only use button 0043to extend and retract the
rear spoiler manually for cleaning.
Button 0043is not used to operate the rear
spoiler.
If you drive at speeds above 75 mph
(120 km/h), the rear spoiler extends
automatically. Button 0043flashes until the rear
spoiler has extended and then lights up in red.
If you drive at speeds above 50 mph
(80 km/h), the rear spoiler remains
extended. Button 0043remains lit in red.
If you drive at speeds below 50 mph
(80 km/h), the rear spoiler retracts
automatically. Button 0043flashes until the rear
spoiler has retracted and then goes out.
Extending and retracting the rear
spoiler manually You can extend and retract the rear spoiler
manually for cleaning.
G
WARNING
During manual retraction of the rear spoiler,
make sure that nobody becomes trapped. If
there is a danger of someone becoming
trapped, release the rear spoiler button to 206
FeaturesStowage and features
Problems with the rear spoiler
Problem Possible causes/consequences and
0050
0050Solutions The rear spoiler stops
before reaching the
end position when
retracting manually. You have opened the trunk lid while manually retracting the rear
spoiler.
X
Close the trunk lid.
The rear spoiler extends or, if you press and hold button 0043,
continues retracting. The rear spoiler stops
before reaching the
end position when
retracting/extending
manually. You have switched off the ignition.
X
Switch the ignition back on.
X Press button 0043to extend/retract the rear spoiler.
The rear spoiler extends/retracts. The rear spoiler cannot
be retracted again after
manually extending it. You have opened the trunk lid while manually extending the rear
spoiler.
X
Close the trunk lid. The rear spoiler does
not extend or retract
automatically. The rear spoiler's movement is blocked, e.g. by an object jammed
between the body and the rear spoiler.
X
Remove the object. Garage door opener
Important safety notes The HomeLink
®
garage door opener
integrated in the rear-view mirror allows you
to operate up to three different door and gate
systems.
i Certain garage door drives are
incompatible with the integrated garage
door opener. If you have difficulty
programming the integrated garage door
opener, contact an authorized Mercedes-
Benz Center.
Alternatively, you can call the following
telephone assistance services:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
R Canada: Customer Service at
1-800-387-0100 G
WARNING
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
When programming a garage door opener,
park vehicle outside the garage. 208
FeaturesStowage and features
same programming steps with this remote
control. Before performing these steps,
make sure that new batteries have been
installed in garage door drive remote
control
0083.
R Note that some remote controls only
transmit for a limited amount of time (the
indicator lamp on the remote control goes
out). Press button 0084on remote control
0083 again before transmission ends.
R Align the antenna cable of the garage door
opener unit. This can improve signal
reception/transmission.
Opening/closing the garage door Once programmed, the integrated garage
door opener 0083will assume the function of
the garage door system's remote control.
Please also read the operating instructions
for the garage door system.
X Select key position 2with the Start/Stop
button.
X Press button 0044,0087or0085 which you have
programmed to operate the garage door.
Garage door system with a fixed code:
indicator lamp 0043lights up green.
Garage door system with a rolling code:
indicator lamp 0043flashes green.
i The transmitter will transmit a signal as
long as the button is pressed. The
transmission is halted after a maximum of
ten seconds and indicator lamp 0043lights
up yellow. Press button 0044,0087or0085 again
if necessary.
Clearing the memory of the integrated
garage door opener on the rear-view
mirror X
Select key position 2with the Start/Stop
button.
X Press buttons 0044and 0085.
The indicator lamp lights up yellow.
X Press and hold buttons 0044and 0085until the
indicator lamp turns green. i
Make sure that you clear the memory of
the integrated garage door opener before
selling the vehicle. Charge maintenance socket
The battery may drain if the vehicle is left
stationary for long periods. In this case,
Mercedes-Benz recommends attaching the
trickle charger to the charge maintenance
socket.
The charge maintenance socket is designed
solely for connecting a trickle charger. A
trickle charger can be obtained from an
authorized Mercedes-Benz Center, for
example. X
Switch the ignition off.
X Open the trunk lid.
X Connect the cable provided in the trunk to
the trickle charger.
X Connect the trickle charger to charge
maintenance socket 0043. Consult the
manufacturer's operating instructions on
how to do so.
i A trickle charger connected to charge
maintenance socket 0043only maintains the
current charge level of the vehicle's
electrical system battery. If the vehicle's
electrical system battery is discharged, it
needs to be charged with a battery charger.
You will find further information on
charging the battery on (Y page 236). Features
211Stowage and features Z
Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops (Y page 22).Engine compartment
Hood
Important safety notes G
WARNING
If the hood is unlatched, it may open up when
the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. G
WARNING
If the hood is unlatched, it could tip forward
during rapid deceleration of the vehicle and
hit persons or objects within its path. There is
a risk of an accident and injury.
Therefore, always make sure that the hood is
closed and locked completely before driving
off. G
WARNING
When opening and closing the hood, it may
suddenly fall into the closed position. There is
a risk of injury to persons within range of
movement of the hood.
Open and close the hood only when no one is
within its range of movement. G
WARNING
Certain components in the engine
compartment, such as the engine, radiator and parts of the exhaust system, can become
very hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. G
WARNING
Opening the hood when the engine is
overheated or when there is a fire in the
engine compartment could expose you to hot
gases or other service products. There is a
risk of injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. G
WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment,
R switch off the ignition
R never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
R keep clothing away from moving parts
Opening the hood G
WARNING
The windshield wipers and wiper linkage
could be set in motion.
When the hood is open, you or others could
be injured by the wiper linkage.
Make sure that the windshield wipers are
switched off. When using KEYLESS-GO, make
sure that no ignition position is selected. All
indicator lamps in the instrument cluster must
be off. 214
Engine compartmentMaintenance and care
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
The service interval message informs you of
the next service due date.
If a service due date has been exceeded, you
also hear a warning tone.
The multifunction display shows a service
message for several seconds, e.g.:
Next Service A in .. days
Next Service A in .. days
Service A Due Service A Due
Service A Exceeded by .. days Service A Exceeded by .. days
The letter indicates which service is due. A A
stands for a minor service and B
Bfor a major
service. A number or another letter may be
displayed after the letter. This figure indicates
any necessary additional maintenance work
to be performed.
You can obtain further information from an
authorized Mercedes-Benz Center.
The service interval display does not take into
account any periods of time during which the
battery is disconnected.
Maintaining the time-dependent service
schedule:
X Note down the service due date displayed
in the multifunction display before
disconnecting the battery.
or
X After reconnecting the battery, subtract
the battery disconnection periods from the
service date shown on the display.
i The service interval display does not
provide any information regarding the
engine's oil level. Observe the notes on the
engine oil level (Y page 215).
Hiding a service message X
Press the 0041or0076 button on the
steering wheel. Displaying service messages X
Switch on the ignition.
X Press the 0059or0065 button on the
steering wheel to select the Serv. Serv.menu.
X Press the 0063or0064 button to select the
ASSYST PLUS
ASSYST PLUS submenu and confirm with
0076.
The service due date appears in the
multifunction display.
Points to remember Resetting the service interval display
A qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center, will reset
the service interval display after the
necessary service work has been carried out.
You can also obtain further information on
maintenance work, for example.
!
If the service interval display has been
reset unintentionally, have the setting
corrected at a Mercedes-Benz Center.
Have service work carried out as described
in the Maintenance Booklet. This may
otherwise lead to increased wear and
damage to the major assemblies or the
vehicle.
Special service requirements
The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions
or increased load on the vehicle,
maintenance work must be carried out more
frequently, for example:
R regular city driving with frequent
intermediate stops
R if the vehicle is primarily used to travel
short distances
R use in mountainous terrain or on poor road
surfaces
R if the engine is often left idling for long
periods 218
MaintenanceMaintenance and care
then leave the SmartKey in position
2. You
may otherwise damage the vehicle, the
transmission or the car wash.
Check the transmission position in the
instrument cluster.
! Use the E-SELECT lever to shift the
transmission to Nbefore switching the
engine off. If you open the driver's or front-
passenger door, the transmission remains
in this position for up to 30 minutes if the
SmartKey is in the ignition, even if the
engine is switched off. If you do not shift
the transmission to Nusing the E-SELECT
lever beforehand, it shifts automatically to
parking position Pand locks the wheels if
the driver's or front-passenger door is
opened and the engine is switched off. This
may damage the vehicle, the transmission
or the car wash.
Observe the information on maneuvering
(Y page 127).
! Before driving into an automatic car wash,
make sure that it is suitable for the
dimensions of the vehicle. In particular,
make sure that:
R there is enough ground clearance
between the vehicle underbody and the
guide rails of the automatic car wash.
R the clearance width of the automatic car
wash is sufficient, particularly the width
of the guide rails.
R you enter the automatic car wash
straight and in the center of the guide
rails in order to avoid damaging the tires
or wheel rims.
Fold in the exterior mirrors before the
vehicle is washed. The exterior mirrors
could otherwise be damaged.
! Make sure that: R
the side windows are fully closed.
R the ventilation/heating is switched off
(the OFF button has been pressed/the
airflow control is set to position 0).
R that the windshield wiper switch is in
position 0.
Otherwise, the vehicle might be damaged.
! In portal car washes, the windshield
wipers may be moved up the windshield by
the cleaning brushes when the ignition is
switched off.
Set the Start/Stop button to key position
2 to reset the windshield wipers to their
original position.
! Preferably use automatic car washes with
adjustable high-pressure pre-cleaning. This
corresponds with the specification for the
Cabriolet program. In car washes that use
high water pressures, there is a risk that a
small amount of water may leak into the
vehicle.
! Cabriolet: do not treat the vehicle with
hot wax under any circumstances.
After using an automatic car wash, wipe off
wax and drying agents from the windshield
and the wiper blades. This will prevent smears
and reduce wiping noises caused by residue
on the windshield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each
country.
X
Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet. 220
CareMaintenance and care
vehicle with a power washer or in a car
wash that uses power washers. Do not use
sharp-edged equipment to remove ice and
snow.
Frequent cleaning reduces the soft top's
resistance to dirt.
To restore this resistance to dirt, clean the
soft top using soft top cleaning agents that
have been recommended and approved by
Mercedes-Benz.
Incorrect cleaning and care, as well as aging,
can cause the soft-top seams to leak. Have
the soft-top seams sealed at a qualified
specialist workshop, e.g. at an authorized
Mercedes-Benz Center.
i Cover the soft top appropriately if you
plan to leave the vehicle outside for a long
period of time.
Cleaning the windows G
WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windscreen wipers and
the ignition before cleaning the windshield or
wiper blades.
! Only fold the windshield wipers away from
the windshield when vertical. Otherwise,
you will damage the hood.
X Clean the inside and outside of the
windows with a damp cloth and a cleaning
agent that is recommended and approved
by Mercedes-Benz.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing
solvents to clean the inside of the windows.
Do not use hard objects to clean the insides
of the windows, e.g. an ice scraper or ring.
There is otherwise a risk of damaging the
windows. !
Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain
circumstances prevent water from draining
away. This can lead to corrosion damage
and damage to electronic components.
Cleaning wiper blades G
WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windscreen wipers and
the ignition before cleaning the windshield or
wiper blades.
! Only fold the windshield wipers away from
the windshield when vertical. Otherwise,
you will damage the hood.
! Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
X Switch off the engine.
X Remove your foot from the brake pedal.
X Set the windshield wiper to the 00AA
position on the combination switch.
X Press the Start/Stop button repeatedly
until the windshield wipers start.
X When the wiper arms have reached a
vertical position, press the Start/Stop
button.
X Fold the wiper arm away from the
windshield until it engages.
X Set the wiper blade at right angles to the
wiper arm.
X Carefully clean the wiper blades with a
damp cloth.
X Fold the windshield wiper arms back again
before switching on the ignition. Care
223Maintenance and care Z