(POIs)/important destinations in the
surrounding area.
You are prompted to confirm route guidance
to the address entered.
X
Slide XVY and turn cVd the COMAND
controller to select Yes and confirm by
pressing W.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If
you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
Route Assistance
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative
determines a suitable driving route based on
your current vehicle position and the desired
destination and guides you live through the
current sections of the route.
Search & Send Points to observe before use
i
To use Search & Send, your vehicle must
be equipped with mbrace and a navigation
system. You must also have an mbrace
service subscription.
"Search & Send" is a destination entry
service.
A destination which is determined by
Google Maps ®
or Yahoo Local Maps ®
can be forwarded directly to your vehicle's
navigation system using TELEAID.
Specifying and sending the destination
address
i
Information about specific commands
such as address entry or sending an
address can be found on (either of) the
website(s). Each website works differently
and is subject to change.
X Go to either http://
www.maps.google.com or http://
www.maps.yahoo.com
and enter a
destination address in the entry field.
X Press the relevant button on the website to
send the destination address to the e-mail
address of your mbrace account.
X When the "Send" dialog window appears:
In the relevant field, enter the e-mail
address which you specified when
activating your mbrace account.
X Click on "Send".
Calling up destination addresses
X Press the MB Info call button to load the
destination address to your vehicle's
navigation system.
A display message appears, asking
whether navigation should be started.
X Slide XVY and turn cVd the COMAND
controller to select Yes and confirm by
pressing W.
The system calculates the route and
subsequently starts the route guidance
with the address entered.
i If
you select No, the address can be stored
in the address book.
i If you have sent more than one
destination address, you have to make an
info call to load each individual address.
i Destination addresses are loaded in the
same order as the order in which they were
sent. If you own multiple Mercedes-Benz
vehicles with mbrace and activated mbrace
accounts: 448
Features
Stowing and features
Each destination address sent can be
accessed by every vehicle which is
connected with the relevant e-mail
address.
Vehicle remote opening If you have unintentionally locked your
vehicle (e.g. the SmartKey is still in the
vehicle) and a replacement SmartKey is not
available, the vehicle can be opened by a
Mercedes-Benz
Customer Assistance Center.
The vehicle can be opened remotely up to four
days after the ignition was last switched off.
X Contact the following service hotlines:
R
USA: Mercedes-Benz Customer
Assistance Center under 1-800-FOR-
MERCedes
(1-800-367-6372) or
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
X Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
X Pull the trunk lid handle for at least 20
seconds
until the indicator lamp in the SOS
button ( Y page 444) flashes.
The Connecting Call message appears
on the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password 26
.
i Vehicle
remote unlocking is only possible
if the corresponding mobile phone network
is accessible.
The SOS button flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If you pull the trunk handle for more than
20 seconds before receiving authorization for remote unlocking, you must wait 15
minutes before you can pull the trunk lid
handle again.
Vehicle remote closing If you forget to lock your vehicle but are no
longer in the vicinity of the vehicle, it can be
locked for you by the Mercedes-Benz
Customer Assistance Center.
The
vehicle can be locked remotely up to four
days after the ignition was last switched off.
X Contact the following service hotlines:
R
USA: Mercedes-Benz Customer
Assistance Center under 1-800-FOR-
MERCedes
(1-800-367-6372) or
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are in your vehicle and
switch
on the ignition, the Tele Aid Doors
Locked Remotely message appears in the
multifunction display.
Alternatively, the vehicle can also be locked
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password.
i The vehicle valet locking feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Automatic vehicle data retrieval for the
service due date Your vehicle comes with a function which
improves the servicing of the vehicle
considerably. Shortly before the service due
date, mbrace sends important vehicle
maintenance information to the Mercedes-
Benz Customer Assistance Center. The
Mercedes-Benz Customer Assistance Center
then
informs your authorized Mercedes-Benz
Service Center of the work required. This
26 USA only. Features
449
Stowing and features Z
lead to increased wear and damage to the
major assemblies or the vehicle.
Driving abroad
An
extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
authorized Mercedes-Benz Center. Care
Notes on care
Regular
care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz. G
WARNING
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle's
doors or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film. H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! Do not park the vehicle for an extended
period
straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked. Exterior care
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the
vehicle. This could cause an accident. For
this reason, you must drive particularly
carefully after washing the vehicle until the
brakes have dried. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate
the HOLD function and DISTRONIC
PLUS before the vehicle is washed in an
automatic car wash.
You can wash the vehicle in an automatic car
wash from the very start.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
! In car washes with a towing mechanism,
make sure that the automatic transmission
is in transmission position N, otherwise the
vehicle could be damaged. Care
463
Maintenance and care Z
Cleaning the sensors
X
Clean sensors : of the driving systems
with water, car shampoo and a soft cloth.
! When cleaning the sensors with a power
washer, maintain a distance between the
vehicle
and the nozzle of the power washer
of at least 11.8 in (30 cm). Information
about the correct distance is available from
the equipment manufacturer.
Cleaning the rear view camera X
Use clear water and a soft cloth to clean
camera lens :.
! Do
not clean the camera lens and the area
around the rear view camera with a power
washer. Cleaning the exhaust tail pipes Impurities combined with the effects of road
grit
and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
tail pipe by cleaning it regularly, especially in
winter and after washing.
! Do not clean the exhaust tail pipes with
alkaline-based cleaning agents, such as
wheel cleaner.
X Clean the exhaust tail pipes with a chrome
care product tested and approved by
Mercedes-Benz. Interior care
Cleaning the display X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a
commercially-available microfiber cloth
and TFT/LCD display cleaner.
X Dry the display surface using a dry
microfiber cloth.
! For cleaning, do not use any of the
following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household
cleaning agents
These
may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to
irreparable damage to the display.
Cleaning Night View Assist Plus !
Never clean the camera lens. When
cleaning the field of vision of the driving
systems, make sure that you do not spray
glass cleaner on the camera lens. If the
camera lens is dirty, visit a qualified
specialist workshop. Care
467
Maintenance and care Z
G
WARNING
Please do not forget that your primary
responsibility is to drive the vehicle. A driver's
attention to the road must always be his/her
primary focus when driving. For your safety
and the safety of others, stop before trying to
remove window fogging or cleaning the
window in front of the Night View Assist Plus
camera.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second. X
Fold down the camera cover by recess :.X
Use a soft cloth to clean the windshield in
front of camera ;.
Cleaning the plastic trim G
WARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning
agents containing solvents. Cleaning agents containing solvents cause the surface
to become porous, and as a result, plastic
parts may break away and be thrown around
the
interior when an air bag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic
surfaces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The
surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been
recommended
and approved by Mercedes-
Benz.
Cleaning genuine wood and trim
elements X
Wipe the wooden trim and trim pieces with
a damp, lint-free cloth, e.g. a microfiber
cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
! Do
not use solvent-based cleaning agents
such as tar remover, wheel cleaners,
polishes or waxes. There is otherwise a risk
of damaging the surface. 468
Care
Maintenance and care
Flat tire
Preparing the vehicle
Your vehicle may be equipped with a
"Minispare" emergency spare wheel or
MOExtended tires (tires with run-flat
properties) ( Y page 477).
i Vehicle preparation is not necessary on
vehicles with MOExtended tires.
X Stop the vehicle as far away as possible
from
traffic on solid, non-slippery and level
ground.
X Switch on the hazard warning lamps.
X Engage the electric parking brake manually
(Y page 324).
X Bring the front wheels into the straight-
ahead position.
X Move the DIRECT SELECT lever to P.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 303).
X All occupants must get out of the vehicle.
Make
sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door. Changing a wheel and mounting the
spare wheel
Preparing the vehicle G
WARNING
The wheel and tire size of the emergency
spare
wheel/spare wheel may differ to that of
the damaged wheel. When using an
emergency spare wheel/spare wheel the
handling characteristics of the vehicle may
change.
Adapt your style of driving accordingly.
Never operate the vehicle with more than one
emergency spare wheel/spare wheel that
differs in size.
Only use an emergency spare wheel/spare
wheel of a differing size briefly and do not
switch off ESP ®
.
When using an emergency spare wheel, you
must not exceed the maximum speed of
50 mph (80 km/h). G
WARNING
Have the emergency spare wheel/spare
wheel replaced with a new wheel as soon as
possible at a qualified specialist workshop
which
has the necessary specialist knowledge
and tools to carry out the work required.
Mercedes-Benz recommends that you use an
authorized Mercedes-Benz Center for this
purpose. In particular, work relevant to safety
or on safety-related systems must be carried
out at a qualified specialist workshop.
i Vehicles without a spare wheel/
emergency spare wheel are not equipped
with a tire-change tool kit at the factory. For
more information on which tools are
required to perform a wheel change on your
vehicle, e.g. wheel chock, lug wrench or
alignment bolt, consult an authorized
Mercedes-Benz Center. Flat tire
473
Breakdown assistance Z
placed centrally under the jacking point. The
jack must always be vertical when in use,
especially on inclines or declines.
The
jack is intended only for lifting the vehicle
briefly for wheel changes. It is not suited for
performing maintenance work under the
vehicle. To help avoid personal injury, use the
jack only to lift the vehicle during a wheel
change.
Never get beneath the vehicle while it is
supported by the jack. Keep hands and feet
away from the area under the lifted vehicle.
Always lower the vehicle onto sufficient
capacity jackstands before working under the
vehicle.
Always firmly engage the parking brake and
block the wheels with wheel chocks or other
sizable objects before raising the vehicle with
the jack. Do not disengage the parking brake
while the vehicle is raised.
Make sure that the ground on which the
vehicle is standing and where you place the
jack is solid, level and not slippery. If
necessary, use a large underlay. On slippery
surfaces, such as tiled floors, you should use
a non-slip underlay, for example a rubber mat.
Do not use wooden blocks or similar objects
as a jack underlay. Otherwise, the jack may
not be able to achieve its load-bearing
capacity if it is not at its full height.
Never start the engine when the vehicle is
raised.
Also observe the notes on the jack. X
Using lug wrench :, loosen the bolts on
the
wheel you wish to change by about one
full turn. Do not unscrew the bolts
completely.
The jacking points for the jack are located
behind
the wheel housings of the front wheels
and in front of the wheel housings of the rear
wheels (arrows). G
WARNING
The jack is designed exclusively for jacking up
the vehicle at the jacking points. The jack
saddle must be placed centrally under the
jacking point.
If
you do not position the jack correctly in the
jacking point, the vehicle can fall off the jack
and seriously or fatally injure you or others.
! The jack is designed exclusively for
jacking up the vehicle at the jacking points.
Otherwise, your vehicle could be damaged. X
Position jack = at jacking point ;. Flat tire
475
Breakdown assistance Z
loss warning system or with the activated tire
pressure monitoring system.
The maximum permissible distance which
can
be driven in run-flat mode depends on the
load in the vehicle. You can drive 50 miles
(80 km) if the vehicle is partially laden and
18 miles (30 km) if it is fully laden.
The maximum permissible distance which
can be driven in run-flat mode is counted from
the moment the tire pressure loss warning
appears in the multifunction display.
You must not exceed a maximum speed of
50 mph (80 km/h). G
WARNING
The handling characteristics of your vehicle
deteriorate in run-flat mode, for example:
R when cornering
R when braking
R when accelerating rapidly
Adapt
your driving style accordingly and avoid
sudden changes in direction and sudden
acceleration, as well as driving over obstacles
(i.e. curbs, potholes), and driving off-road.
This is particularly the case when the vehicle
is heavily laden.
The maximum permissible distance that can
be driven in run-flat mode depends to a large
extent on the loads placed on the vehicle. It
can be shorter due to high speeds, a heavy
load, sudden changes in direction, the road
surface condition, outside temperature, etc.,
or further if you drive carefully and
conservatively.
Do not continue to drive in run-flat mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tire.
After driving in run-flat mode, you must have
the wheel(s) checked for damage at a
qualified specialist workshop which has the
necessary specialist knowledge and tools to carry out the work required. The defective tire
must be replaced in every case.
Mercedes-Benz
recommends that you use an
authorized Mercedes-Benz Center for this
purpose. In particular, work relevant to safety
or on safety-related systems must be carried
out at a qualified specialist workshop.
i When replacing one or all tires, make sure
that you only use tires marked
MOExtended and of the specified size for
the vehicle. Battery
Important safety notes
In order for the battery to achieve the
maximum
possible service life, it must always
be sufficiently charged.
! Have the battery checked regularly at a
qualified specialist workshop, such as an
authorized Mercedes-Benz Center.
Adhere to the service intervals indicated in
the service booklet or ask a qualified
specialist workshop, such as an authorized
Mercedes-Benz Center.
Have the battery charge checked more
frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for
a lengthy period.
Only replace a battery with a battery that has
been recommended by Mercedes-Benz.
Consult an authorized Mercedes-Benz Center
if you wish to leave your vehicle parked for a
long period of time. G
WARNING
Hybrid vehicles: be sure to read the "HYBRID"
supplement. Otherwise, you could fail to
recognize dangers. G
WARNING
Comply with safety precautions and take
protective
measures when handling batteries.478
Battery
Breakdown assistance