2013 MERCEDES-BENZ M-Class towing

should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similars ituations:
R when towing the vehicle
R in the car wash
! Neve rclean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
! Make sure that:
R the side windows and the sliding sunroof
are fully closed.
R the ventilation/heating is switched off
(the OFF button has been pressed).
R the windshield wiper switch is in position
0.
Otherwise, the vehicle might be damaged.
! In car washes with a towing mechanism,
make sure that the automatic transmission is in transmission position
N, otherwise the
vehicle could be damaged.
R Vehicles with a SmartKey:
Do not remove the SmartKey from the
ignition lock. Do not open the driver's
door or front-passenger door when the
engine is switched off .Otherwise, the
automatic transmission selects park
position Pautomatically and locks the
wheels .You can prevent this by shifting
the automatic transmission to N
beforehand.
R Vehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P
automatically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N:
X Make sure the vehicle is stationary and the
ignition is switched off.
X Turn the SmartKey to position
2(Y page 157) in the ignition lock.
Use the SmartKey instead of the Start/
Stop button on vehicles with KEYLESS-GO.
X Depress and hold the brake pedal.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the
SmartKey in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield. 370
CareMaintenance and care

Useful information
............................380
Where will I find...? ...........................380
Flat tire .............................................. 381
Batter y(vehicle) ................................ 385
Jump-starting .................................... 389
Towing and tow-starting ..................391
Fuses .................................................. 394 379Breakdown assistance

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 27).Where will I find...?
First-aid kit
X
Open the tailgate.
X Remove first-aid kit 0002from the parcel net.
i Check the expiration date on the first-aid
kit at least once a year. Replace the
contents if necessary, and replace missing
items. Vehicle tool kit
General notes The vehicle tool kit can be found in the
stowage well under the cargo compartment
floor.
i
Apart from certain country-specific
variations, the vehicles are not equipped
with a tire-change tool kit .Some tools for changing a wheel are specific to the
vehicle. For more information on which
tools are required to perform a wheel
change on your vehicle, consult a qualified
specialist workshop.
Tools required for changing
awheel may
include, for example:
R Jack
R Wheel chock
R Lug wrench
R Ratchet wrench
R Alignment bolt
Vehicles with aTIREFIT kit Vehicle tool kit (example)
0002
Lug wrench
0003 Jack
001F Alignmen tbolt
001E Tire inflation compressor
001C Tire sealant filler bottle
001D Folding wheel chock
0011 Towing eye
0012 Ratchet wrench
Use the TIREFIT kit (Y page 383).380
Where will I find...?Breakdown assistance

Vehicles with
a"Minispare" emergency
spare wheel Example
:vehicles with AIRMATIC and trailer tow
hitch
0002 Folding wheel chock
0003 Lug wrench
001F Alignment bolt
001E Ball coupling of the trailer tow hitch
001C Towing eye
001D Jack
0011 Ratchet wrench
X Lift the cargo compartment floor up
(Y page 342).
X Remove the "Minispare" emergency spare
wheel (Y page 437). Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
R MOExtended tires (tires with run-flat
properties) (Y page 382)
Vehicle preparation is not necessary on
vehicles with MOExtended tires.
R a TIREFIT kit (Y page 380)
R an emergency spare wheel (only for certain
countries) (Y page 436)
Information on changing/mounting a wheel
(Y page 421). X
Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 179).
X If possible, bring the fron twheels into the
straight-ahead position.
X Vehicles with the AIRMATIC package:
make sure that highway level is selected
(Y page 209).
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics now have status
0.T his is the same as the key having been
removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 158).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door.
X Unload heavy luggage.
i Only operate the tire inflation compressor
using a 12 V socket, even if the ignition is
turned off (Y page 347).
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the
on-board voltage is too low, the power to
the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine. Flat tire
381Breakdown assistance

X
Slide cover 0002of positive terminal 0003in the direction of the arrow.
X Connect positive terminal 0003on your vehicle to positive terminal 001Fof donor battery 001D
using the jumper cable, always begi nwith positive terminal 0003on your own vehicle first.
X Start the engine of the dono rvehicle and run it at idling speed.
X Connec tnegative terminal 001Eof donor battery 001Dto ground point 001Cof your vehicle using
the jumper cable, connecting the jumper cable to donor battery 001Dfirst.
X Start the engine.
X Before disconnecting the jumper cables, let the engin erun for several minutes.
X First, remove the jumper cables from earth point 001Cand negative terminal 001E, then from
positive clamp 0003and positive terminal 001F. Begin each time at the contacts on your own
vehicle first.
X Close cover 0002of positive terminal 0003after removing the jumper cables.
X Have the battery checke dataqualified specialist workshop.
i Jump-starting is not considered to be a normal operating condition.
i Jumper cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop. Towing and tow-starting
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longer available if:
R the engine is not running.
R the brake system or the power steering is
malfunctioning.
R there is a malfunction in the voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
If the weight of the vehicle to be towed or tow-
started is greater than the permissible gross
weight of your vehicle:
R the towing eye could detach itself
R the vehicle/trailer combination could
rollover. There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the
permissible gross weight of your vehicle.
G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
! Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
this could damage the vehicle. If in doubt,
recover the vehicle with acrane.
! When towing, pull away slowly and
smoothly .Ifthe tractive power is too high,
the vehicles could be damaged. Towing and tow-starting
391Breakdown assistance Z

!
When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to position Pwhen
the driver's or front-passenger door are
opened, which could lead to damage to the
transmission.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! Vehicles with differential locks: make
sure the differential locks are in automatic
mode. When towing, the differential locks
must not be switched on. The transmission
may otherwise be damaged.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
! If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 443).
It is better to have the vehicle transported
than to have it towed.
If the vehicle has suffered transmission
damage, have it transported on a transporter
or trailer.
The automatic transmission must be in
position Nwhen the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2in
the ignition lock
R cannot release the electric parking brake
R cannot shift the automatic transmission to
position N
i Deactivate the automatic locking feature
(Y page 276). You could otherwise be locked out when pushing or towing the
vehicle. Installing/removing the towing eye
Installing the towing eye Example: towing eye mounting covers
0002 Front cover
0003 Back cover
Vehicles with a trailer tow hitch: if possible,
connect the towbar to the trailer tow hitch
(Y page 253).
The brackets for the screw-in towing eyes are
located in the bumpers. They are at the front
and at the rear, under the covers.
X Remove the towing eye from the vehicle
tool kit (Y page 380).
X To open the cover at the front: press the
mark on cover 0002inwards in the direction
of the arrow.
X To open the cover at the rear: insert a
flat, blunt object into the cutout and lever
cover 0003out of the bumper.
X Take cover 0002or0003 off the opening.
X Screw the towing eye in clockwise to the
stop and tighten it. 392
Towing and tow-startingBreakdown assistance

Removing the towing eye
X
Loosen the towing eye and unscrew it.
X Attach cover 0002or0003 to the bumper and
press until it engages.
X Place the towing eye in the vehicle tool kit. Towing the vehicle with the rear axle
raised
! The ignition mus tbe switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could
otherwise damage the brake system.
Only possible for vehicles without
4MATIC.
X Switch on the hazard warning lamps
(Y page 124).
X Turn the SmartKey to position 0in the
ignition lock and remove the SmartKey
from the ignition lock.
X When leaving the vehicle, take the
SmartKey or the KEYLESS-GO key with you.
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 391).Towing
avehicle with both axles on
the ground
It is importan tthat you observe the safety
instructions when towing away your vehicle
(Y page 391).
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove
the SmartKey from the ignition lock. In order to ensure that the automatic
transmission stays in position Nwhen towing
the vehicle, you must observe the following
points:
X Make sure that the vehicle is stationary and
the SmartKey in the ignition lock is in
position 0.
X Turn the SmartKey to position 2in the
ignition lock.
On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop button
(Y page 158).
X Depress and hold the brake pedal.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the electric parking brake.
X Leave the SmartKey in position 2in the
ignition lock.
X Switch on the hazard warning lamps
(Y page 124).
i In order to signal a change of direction
when towing the vehicle with the hazard
warning lamps switched on, use the
combination switch as usual. In this case,
only the indicator lamps for the direction of
travel flash. After resetting the
combination switch, the hazard warning
lamp starts flashing again. Transporting the vehicle
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged.
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or
transporter if you wish to transport it.
X Turn the SmartKey to position 2in the
ignition lock.
X Shift the automatic transmission to
position N. Towing and tow-starting
393Breakdown assistance Z

R
you adop tavery sporty driving style
(cornering at high speeds or driving with
high rates of acceleration).
R you are towing a very heavy or large trailer.
R you are driving with a heavy load (in the
vehicle or on the roof).
Restarting the tire pressure loss
warning system Restart the tire pressure loss warning system
if you have:
R
changed the tire pressure
R changed the wheels or tires
R mounted new wheels or tires
X Before restarting, make sure that the tire
pressures are set properly on all four tires
for the respective operating conditions.
The recommended tire pressures can be
found on the Tire and Loading Information
placard on the B-pillar on the driver's side
or the tire pressure table on the fuel filler
flap.
The tire pressure loss warning system can
only give reliable warnings if you have set
the correct tire pressure. If an incorrect tire
pressure is set, these incorrect values will
be monitored.
X Also observe the notes in the section on tire
pressures (Y page 402).
X Make sure that the SmartKey is in position
2 in the ignitio nlock (Y page 157).
X Press the 0002or0005 button on the
steering wheel to select the Serv. menu.
X Press the 0003or0004 button to select
Tire Pressure .
X Press the 000Bbutton.
The Run Flat Indicator active Restart with OK message appears in the
multifunction display. If you wish to confirm the restart:
X
Press the 000Bbutton.
The Tire Pressure Now OK? message
appears in the multifunction display.
X Press the 0003or0004 button to select
Yes .
X Press the 000Bbutton.
The Run Flat Indicator Restarted message appears in the multifunction
display.
After a teach-in period, the tire pressure
loss warning system will monitor the set
tire pressures of all four tires.
If you wish to cancel the restart:
X Press the 0007button.
or
X If the Tire Pressure Now OK? message
appears, use the 0003or0004 button to
select Cancel .
X Press the 000Bbutton.
The tire pressure values stored at the last
restart will continue to be monitored. Tire pressure monitor
General notes If a tire pressure monitor is installed, the
vehicle's wheels have sensors that monitor
the tire pressures in all four tires. The tire
pressure monitor warns you if the pressure
drops in one or more of the tires. The tire
pressure monitor only functions if the correct
sensors are installed on all wheels.
Information on tire pressures is displayed in
the multifunction display .After a few minutes
of driving, the current tire pressure of each
tire is show nintheServ. menu of the
multifunction display. For further information
on displaying this message, refer to the
"Checking the tire pressure electronically"
section (Y page 408). 406
Tire pressureWheels and tires