2013 MERCEDES-BENZ M-Class check engine

Problems with the windshield wipers
Problem Possible causes/consequences and
0001 Solutions
The windshield wipers
are jammed. Leaves or snow, for example, may be obstructing the windshield
wiper movement.T
he wiper motor has been deactivated.
X For safety reasons, you should remove the SmartKey from the
ignition lock.
or
X Switch off the engine using the Start/Stop button and open the
driver's door.
X Remove the cause of the obstruction.
X Switch the windshield wipers back on. The windshield wipers
fail completely. The windshield wiper drive is malfunctioning.
X
Select another wiper speed on the combination switch.
X Have the windshield wipers checked at a qualified specialist
workshop. 136
Windshield wipersLights and windshield wipers

Wear suitable footwear to ensure correct
usage of the pedals.
G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect .You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident .Release
the parking brake fully before driving off.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only shift the automatic transmission to
the desired drive position when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train.
! AMG vehicles: at low engine oil
temperatures below 68 ‡(+20 †), the
maximu mengine speed is restricted in
order to protect the engine .To protec tthe
engine and maintain smooth engine
operation, avoid driving at full throttle when
the engine is cold. Key positions
SmartKey 000E
To remove the SmartKey
0005 Power supply for some consumers, such
as the windshield wipers
0006 Ignition (power supply for all consumers)
and drive position
0007 To start the engine
As soon as the ignition is switched on, all the
indicator lamps in the instrumentc luster light
up. If an indicator lamp does not go out after
starting the engine or lights up while driving,
see (Y page 318).
If the SmartKey is in position 0in the ignition
lock for an extended period of time, it can no
longer be turned in the ignition lock .The
steering is then locked. To unlock, remove the
SmartKey and reinsert it into the ignition lock.
The steering is locked when you remove the
SmartKey from the ignition lock.
X Remove the SmartKey when the engine is
switched off.
The starter battery could otherwise be
discharged.
If you cannot turn the SmartKey in the ignition
lock, the starter battery may not be charged
sufficiently.
X Check the starter battery and recharge if
necessary (Y page 387).
or
X Jump-start the vehicle (Y page 389). Driving
157Driving and parking Z

Problems with the engine
Problem Possible causes/consequences and
0001 Solutions
The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Try to start the engine again (Y page 159). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 389).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. The engine is not
running smoothly and
is misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it. The coolant
temperature gauge
shows a value above
248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X
Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 367). Observe the warning
notes as you do so and add coolant if necessary. 164
DrivingDriving and parking

Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor
R, the vehicle could pull away suddenly. There
is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
no tsimultaneously accelerate. G
WARNING
The automatic transmission switches to
neutral position Nwhen you switch off the
engine. The vehicle may roll away. There is a
risk of an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked
vehicle fro mrolling away by applying the
parking brake. DIRECT SELECTl
ever
Overview of transmission positions P
Park position with parking lock
R Reverse gear
N Neutral
D Drive
The DIRECT SELECT lever is on the righ tofthe
steering column.
i The DIRECT SELECT lever always returns
to its original position. The current transmission position
P,R, Nor Dappears
in the transmission position display
(Y page 165) in the multifunction display.
Transmission position and drive
program display !
If the transmission position display in the
multifunction display is not working, you
should pull away carefully to check whether
the desired transmission position is
engaged. Ideally, you should select
transmission position Dand drive program
C or S. Do not restrict the shift range. Transmission position and drive program display
0002
Transmission position display
0003 Drive program display
The current transmission position and drive
program appearint he multifunction display.
i The arrows in the transmission position
display show how and into which
transmission positions you can change
using the DIRECT SELECT lever.
Engaging parkp osition P !
If the engine speed is to ohigh or the
vehicle is moving, do not shift the
automatic transmission directly from Dto
R, from Rto Dor directly to P.The
automatic transmission could otherwise be
damaged. Automatic transmission
165Driving and parking Z

Using the SmartKey:
R
Make sure that the ignition is switched on.
R When the vehicle is stationary, depress the
brake pedal and keep it depressed.
R Shift to neutral N.
R Release the brake pedal.
R If the electric parking brake is engaged,
release it.
R Switch off the ignition and leave the
SmartKey in the ignition lock.
Using KEYLESS-GO:
R Make sure that the ignition is switched on.
R When the vehicle is stationary, depress the
brake pedal and keep it depressed.
R Engage park position P.
R Release the brake pedal.
R Remove the Start/Stop button from the
ignition lock.
R Insert the SmartKey into the ignition lock.
R Switch on the ignition.
R Depress the brake pedal and keep it
depressed.
R Shift to neutral N.
R Release the brake pedal.
R If the electric parking brake is engaged,
release it.
R Switch off the ignition and leave the
SmartKey in the ignition lock.
Engaging drive position D X
When the vehicle is stationary, depress the
brake pedal.
X Push the DIRECT SELECT lever down past
the first point of resistance. Transmission positions
0005
Par
kposition
Do not shift the transmission into
position P(Ypage 179) unless the
vehicle is stationary. The parking
lock should not be used as a brake
when parking .Always apply the
electronic parking brake in
additio nto the parking lock in order
to secure the vehicle.
If the vehicle electronics are
malfunctioning, the transmission
may be locked in position P. Have
the vehicle electronics checked
immediately at a qualified
specialist workshop.
The automatic transmission shifts
to Pautomatically if you:
R remove the SmartKey
R switch off the engine when in R
or Dand open one of the front
doors 0007
Reverse gear
Only shift the transmission to
R
when the vehicle is stationary. Automatic transmission
167Driving and parking Z

Problems with the transmission
Problem Possible causes/consequences and
0001 Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! Because ESP ®
is an automatic system,
the engine and ignition must be switched
off (SmartKey in position 0or 1or Start/
Stop button in position 0or 1) when the
electric parking brake is being tested on a
brake dynamometer (maximum
10 seconds).
Braking triggered automatically by ESP ®
may seriously damage the brake system.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. Refueling
173Driving and parking
Z

The position of the fuel filler cap is displayed
0012 in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle.
Opening X
Switch the engine off.
X Remove the SmartKey from the ignition
lock.
X KEYLESS-GO: open the driver’s door.
This corresponds to key position 0: "key
removed".
The driver’s door can be closed again.
X Press the fuel filler flap in the direction of
arrow 0002.
The fuel filler flap swings up.
X Turn the fuel filler flap counter-clockwise
and remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of filler flap 0003.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, attach and
refuel.
X Only fill the tank until the pump nozzle
switches off.
i Do not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leak out.
Closing X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
i Close the fuel filler flap before locking the
vehicle.
i If you are driving with the fuel filler cap
open, the 0012reserve fuel warning lamp
flashes.
In addition, the 0010Check Engine warning
lamp may light up (Y page 325).
Am essage appears in the multifunction
display ( Ypage 301). For further information on warning and
indicator lamps in the instrument cluster,
see (Y
page 325). Refueling
175Driving and parking Z

DEF (BlueTEC vehicles only)
Important notes on use To function properly, BlueTEC exhaus
tgas
aftertreatment must be operated with the
reducing agent DEF.
When the supply of DE Fis almost used up,
the Check Additive See Operator's Manual message is shown in the
multifunction display.
When the DEF supply drops to a minimum, the
Remaining Starts: 16 message is shown
in the multifunction display.
If the Remaining Starts: 16 message
appears in the multifunction display, you can
start the engine another 16 times. If DEF is
not refilled, you will subsequently be unable
to start the engine. Add DEF tank with
approximately 1gal (3. 8l) DEF. Have the DEF
tan krefilled at a qualified specialist
workshop.
i If you drive the vehicle faster than
10 mph (16 km/h), the Check Additive See Operator's Manual message goes
out after approximately one minute.
If the outside temperature is lower than
12 ‡ (0020 11) †, damage may occur when
adding DEF. If DEF is frozen and there is an
active warning indicator, it may not be
possible to add DEF. Park the vehicle in a
warmer place, e.g. in a garage, until DEF has
become fluid again. It will then be possible to
add DEF again. Alternatively, have the DEF
tank refilled at a qualified specialist
workshop.
Further information about BlueTEC exhaust
gas aftertreatment and DEF is available at any
authorized Mercedes-Benz Center. Important safety notes on the refilling
procedure DEF is a water-soluble fluid for the exhaust
gas aftertreatment of diesel engines. It is:
R
not poisonous
R colorless and odorless
R not flammable
When you open the DEF container, small
amounts of ammonia vapor may be released.
Ammonia vapors have a pungent odor and are
particularly irritating to the skin, to mucous
membranes and to the eyes. You may
experience a burning sensation in you reyes,
nose and throat. Coughing and watering of
the eyes are possible.
Do not inhale ammonia vapors. Fill the DEF
tank only in well-ventilated areas.
DEF must not come into contact with your
skin, eyes or clothing and mus tnot be
swallowed. Keep DEFa way fromchildren.
If you or other persons come into contact with
DEF, observe the following:
R Rinse DEF from your skin immediately with
soap and water.
R If DEF comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance
without delay.
R If DEF has been swallowed, rinse your
mouth out immediately. Drink plenty of
water. Seek medical assistance without
delay.
R Change out of clothing contaminated with
DEF immediately.
! Only use DEF in accordance with
ISO 22241. Do not mix any additives with
DEF, and do not dilute DEF with water. This
may destroy the BlueTEC exhaust gas
aftertreatment system.
! The vehicle must be parked on level
ground to fill the DEF tank. The DEF tank
can only be filled as intended with the
vehicle parked on a level surface. This
avoids false level readings. Filling the tank Refueling
177Driving and parking Z