R
the tailgate
R the hood
X To turn the alarm off with the
SmartKey: press the000Cor000B button
on the SmartKey.
The alar mis switched off.
or
X Insert the SmartKey into the ignition lock.
The alarm is switched off.
X To stop the alarm using KEYLESS-GO:
grasp the outside door handle. The
SmartKey must be outside the vehicle.
The alarm is switched off.
or
X Press the Start/Stop button on the
dashboard. The SmartKey must be inside
the vehicle.
The alarm is switched off.
The alarm is not switched off, even if you
close the open door that has triggered it, for
example.
i If the alarm stays on for more than
30 seconds, the mbrace (USA only) or TELE
AID (Canada only) emergency call system
initiates a call to the Customer Assistance
Center automatically. The emergency call
system initiates the call provided that:
R you have subscribed to the mbrace/
TELEAID Service.
R the mbrace/TELEAID Service has been
activated properly.
R the required mobile phone, power supply
and GPS are available. 76
Theft deterrent locking systemSafety
X
To unloc kthe vehicle: touch the inner
surface of the door handle.
X To loc kthe vehicle: touch sensor
surface 0002.
X Convenience closing feature: touch
recessed sensor surface 0003for an
extended period.
Further information on the convenience
closing feature (Y page 93).
If you pull on the handl eofthe tailgate, only
the cargo compartment of the vehicle is
unlocked. Changing the settings of the locking
system
You can change the settings of the locking
system. This means that only the driver's door
and the fuel filler flap are unlocked when the
vehicle is unlocked. This is useful if you
frequently travel on your own.
X To change the setting: press and hold
down the 000Cand000B buttons
simultaneously for approximately six
seconds until the battery check lamp
flashes twice (Y page 81).
i If the setting of the locking system is
changed within the signal range of the
vehicle, pressing the 000Bor000C button:
R locks or
R unlocks the vehicle The SmartKey now functions as follows:
X
To unlock the driver's door: press the
000C button once.
X To unlock centrally: press the000C
button twice.
X To lock centrally: press the000Bbutton.
The KEYLESS-GO function is changed as
follows:
X To unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
X To unlock centrally: touch the inner
surface of the door handle on the front-
passenger door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles
(Y page 79).
X To restore the factory settings: press
and hold down the 000Cand000B buttons
simultaneously for approximately six
seconds until the battery check lamp
flashes twice (Y page 81). Mechanical key
General notes If the vehicle can no longer be locked or
unlocked with the SmartKey, use the
mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered (Y
page 75).
There are several ways to turn off the alarm:
X To turn the alarm off with the
SmartKey: press the000Cor000B button
on the SmartKey.
or
X Insert the SmartKey into the ignition lock.
or
X To deactivate the alarm with KEYLESS-
GO: press the Start/Stop button in the 80
SmartKeyOpening and closing
X
Turn the SmartKey to position 1or 2in the
ignition lock.
X To open: press the corresponding switch.
X To close: pull the corresponding switch.
i If you press the switch beyond the point
of resistance, an automatic opening/
closing process is started in the
corresponding direction .You can stop
automatic operation by operating the
switch again.
i You can continue to operate the side
windows after you switch off the engine or
remove the SmartKey. This function is
available for up to five minutes or until the
driver's or front-passenger door is opened.
i The side windows cannot be operated
from the rear when the override feature for
the side windows is activated (Y page 65).Convenience opening
General notes You can ventilate the vehicle before you start
driving. To do this, the SmartKey is used to
carry out the following functions
simultaneously:
R unlock the vehicle
R open the side windows
R open the sliding sunroof or the panorama
roof with power tilt/sliding panel and the
roller sunblinds
R switch on the seat ventilation for the
driver's seat
i The convenience opening feature can
only be operated using the SmartKey. The
SmartKey must be close to the driver's
door handle.
Convenience opening X
Point the tip of the SmartKey at the driver's
door handle.
X Press and hold the 000Cbutton until the
side windows and the sliding sunroof or the panorama roof with power tilt/sliding
panel are in the desired position.
If the roller sunblinds of the panorama roof
with power tilt/sliding panel are closed, the
roller sunblinds are opened first.
X Press and hold the 000Cbutton again until
the panorama roof with power tilt/sliding
panel is in the desired position.
X To interrupt convenience opening:
release the 000Cbutton. Convenience closing feature
Important safety notes G
WARNING
When the convenience closing feature is
operating, parts of the body could become
trapped in the closing area of the side window
and the sliding sunroof. There is a risk of
injury.
Observe the complete closing procedure
when the convenience closing feature is
operating. Make sure that no body parts are
in close proximity during the closing
procedure.
When you lock the vehicle, you can
simultaneously:
R close the side windows
R close the sliding sunroof or the panorama
roof with power tilt/sliding panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the
roller sunblinds.
Proceed as follows if someone is trapped:
R Release the 000Bbutton to interrupt the
closing procedure.
R Press and hold the 000Cbutton to open. Side windows
93Opening and closing Z
Problems with the steering wheel heating
Problem Possible causes/consequences and
0001 Solutions
The steering wheel
heating has switched
off prematurely or
cannot be switched on. The on-board voltage is too low because too many electrical
consumers are switched on.
X
Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting. EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants –particularly childre n–could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is
making adjustments, make sure that no one
has any body parts in the sweep of the
steering wheel.
If somebody becomes trapped:
R press one of the memory function position
buttons, or
R move the switch for steering wheel
adjustmen tinthe opposite direction to that
in which the steering wheel is moving.
The adjustment process is stopped. G
WARNING
If children activate the EASY-ENTRY/EXIT
feature, they can become trapped,
particularly when unattended. There is a risk
of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. G
WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident. Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board
computer (Y page 277).
Position of the steering wheel when the
EASY-ENTRY/EXIT featurei s active The steering wheel swings upwards when
you:
R
remove the SmartKey from the ignition lock
R open the driver's door with KEYLESS-GO in
position 1
R open the driver's door and the SmartKey is
in position 0or 1in the ignition lock
i The steering wheel only moves upwards if
it has not already reached the upper end
stop.
Position of the steering wheel for
driving The steering wheel is moved to the last
selected position when:
R
the driver's door is closed
R you insert the SmartKey into the ignition
lock
or
R you press the Start/Stop button once on
vehicles with KEYLESS-GO
When you close the driver's door with the
ignition switched on, the steering wheel is 112
Steering wheelSeats, steering wheel and mirrors
Problems with the windshield wipers
Problem Possible causes/consequences and
0001 Solutions
The windshield wipers
are jammed. Leaves or snow, for example, may be obstructing the windshield
wiper movement.T
he wiper motor has been deactivated.
X For safety reasons, you should remove the SmartKey from the
ignition lock.
or
X Switch off the engine using the Start/Stop button and open the
driver's door.
X Remove the cause of the obstruction.
X Switch the windshield wipers back on. The windshield wipers
fail completely. The windshield wiper drive is malfunctioning.
X
Select another wiper speed on the combination switch.
X Have the windshield wipers checked at a qualified specialist
workshop. 136
Windshield wipersLights and windshield wipers
001F
To direct the airflow through the rear air vents
001E To direct the airflow through the footwell vents Information about using dual-zone
automatic climate control
The following contains notes and
recommendations on optimum use of dual-
zone automatic climate control.
R Activate climate control using the 0006and
0007/0005 buttons. The indicator lamps in
the 0006 and0007/0005 buttons light up.
R Set the temperature to 72 ‡ (22 †).
R Only use the defrosting function briefly
until the windshield is clear again.
R Only use air-recirculation mode briefly, e.g.
if there are unpleasant outside odors or
when in a tunnel. The windows could
otherwise fog up, since no fresh air is drawn
into the vehicle in air-recirculation mode.
R Use the ZONE function to adopt the
temperature settings on the driver's side
for the front-passenger side as well. The
indicator lamp above the 0004button goes
out.
i During automatic engine switch-off, the
ECO start/stop function only operates at a
reduced capacity. If you require the full
climate control output, you can switch off
the ECO start/stop function by pressing
the ECO button (Y page 163). Overview of climate control systems
141Climate control
0023
To direct the airflow through the footwell vents (Y page 147)
0024 To switch rear-compartment climate control on/off (Y page 144)
0025 To reduce the airflow (Y page 147)Information about using 3-zone
automatic climate control
The following contains instructions and
recommendations to enable you to get the
most out of your automatic climate control.
R Activate climate control using the 0006and
0007 buttons. The indicator lamps above
the 0006 and0007 buttons light up.
R In automatic mode, you can also use the
000C button to set a climate mode
(FOCUS/MEDIUM/DIFFUSE). The
MEDIUM level is recommended.
R Set the temperature to 72 ‡ (22 †).
R Only use the defrosting function briefly
until the windshield is clear again.
R Only use air-recirculation mode briefly, e.g.
if there are unpleasant outside odors or
when in a tunnel. The windows could
otherwise fog up, since no fresh air is drawn
into the vehicle in air-recirculation mode.
R Use the ZONE function to adopt the
temperature settings on the driver's side
for the front-passenger side and the rear
compartment as well. The indicator lamp
above the 0004button goes out.
R Use the residual heat function if you want
to heat or ventilate the vehicle interior
when the ignition is switched off. The
residual heat function can only be activated
or deactivated with the ignition switched
off.
i During automatic engine switch-off, the
ECO start/stop function only operates at a
reduced capacity. If you require the full
climate control output, you can switch off
the ECO start/stop function by pressing
the ECO button (Y page 163). Operating the climate control
systems
Switching climate control on/off
Points to observe before use When the climate control is switched off, the
air supply and air circulation are also
switched off. Only use this setting for a brief
period. The windows could otherwise fog up.
Only switch off climate control briefly to
prevent the windows from fogging up.
i
Switch on climate control primarily using
the 0006 button (Y page 145).
In the rear compartment, you can also switch
climate control on and off using the 0006and
000C buttons.
Activating/deactivating X
Turn the SmartKey to position 2in the
ignition lock (Y page 157).
X To activate: press the0006button.
The indicator lamp in the 0006button lights
up. Airflow and air distribution are set to
automatic mode.
or
X Press the 000Cbutton.
The indicator lamp in the 000Cbutton goes
out. The previously selected settings are
restored.
X To deactivate: press the000Cbutton.
The indicator lamp in the 000Cbutton lights
up. 144
Operating the climate control systemsClimate control
i
The SmartKey can be turned in the
ignition lock even if it is not the correct
SmartKey for the vehicle. The ignition is not
switched on. The engine cannot be started.
KEYLESS-GO General notes
R
Do not keep the KEYLESS-GO key:
-with electronic devices, e.g. a mobile
phone or another SmartKey
- with metallic objects, e.g. coins or metal
foil
- inside metallic objects, e.g. a metal case
This can impair the functionality of the
KEYLESS-GO key.
Do not keep the KEYLESS-GO key in the
temperature-controlled cup holder
(Y page 344). Otherwise, the KEYLESS-GO
key will not be recognized.
Vehicles with KEYLESS-GO are equipped with
aS martKey featuring an integrated KEYLESS-
GO function and a detachable Start/Stop
button.
The Start/Stop button must be inserted in the
ignition lock and the SmartKey with the
integrated KEYLESS-GO function must be in
the vehicle.
Pressing the Start/Stop button several times
in succession corresponds to the different
key positions in the ignitio nlock. This is only
the case if you are not depressing the brake
pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts
immediately.
The Start/Stop button can be removed from
the ignition lock. Then, you can insert the
SmartKey into the ignition lock.
i You do not have to remove the Start/Stop
button from the ignition lock when you
leave the vehicle. You should, however,
always take the SmartKey with you when
leaving the vehicle. As long as the
SmartKey is in the vehicle: R
the vehicle can be started using the
Start/Stop button and
R electrically powered equipment can be
operated.
i The engine can be turned off while the
vehicle is in motion by pressing and holding
the Start/Stop button for approximately
three seconds. This function operates
independently of the ECO start/stop
automatic engine switch-off function.
Key positions with KEYLESS-GO As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. If an indicator lamp does not go out after
starting the engine or lights up while driving,
see (Y
page 318).
X Insert Start/Stop button 0002into ignition
lock 0003.
i When you insert Start/Stop button 0002
into ignition lock 0003, the system needs
approximately two seconds recognition
time. You can then use Start/Stop
button 0002.
Activating power supply
X If Start/Stop button 0002has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition.
X Press Start/Stop button 0002once.
The power supply is switched on. You can
now activate the windshield wipers, for
example. 158
DrivingDriving and parking