Page 110 of 458
i
If the battery voltage is too low, the seat
heating may switch off. 108
SeatsSeats, steering wheel and mirrors
Page 111 of 458

Problems with the seat heating
Problem Possible causes/consequences and
0001 Solutions
The seat heating has
switched off
prematurely or cannot
be switched on. The on-board voltage is too low because too many electrical
consumers are switched on.
X
Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating will
switch back on automatically. Switching the seat ventilation on/off
Activating/deactivating The three blue indicator lamps in the buttons
indicate the ventilation level you have
selected.
X Make sure that the SmartKey is in position
2 in the ignition lock.
X To switch on: press button0002repeatedly
until the desired ventilation level is set.
X To switch off: press button0002repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
ventilation may switch off.
i You can open the side windows and the
sliding sunroof using the "Convenience
opening" feature (Y page 93). The seat
ventilation of the driver's seat
automatically switches to the highest level. Seats
109Seats, steering wheel and mirrors Z
Page 113 of 458
Adjusting the steering wheel
electrically
0002
To adjust the steering wheel height
0003 To adjust the steering wheel position
(fore-and-aft adjustment)
The steering wheel can also be adjusted when
the SmartKey is removed from the ignition
lock.
i Further related subjects:
R EASY-ENTRY/EXIT feature
(Y page 112)
R Storing settings (Y page 116) Steering wheel heating
Activating/deactivating X
Make sure that the SmartKey is in position
2 in the ignition lock.
X To switch on/off: turn the lever in the
direction of arrow 0002or0003.
Indicato rlamp 001Flights up or goes out. Vehicles without KEYLESS-GO
:when you
remove the SmartKey from the ignition lock,
the steering wheel heating is deactivated.
Vehicles with KEYLESS-GO: when you switch
off the ignition and open the driver's door, the
steering wheel heating is deactivated. Steering wheel
111Seats, steering wheel and mirrors Z
Page 114 of 458

Problems with the steering wheel heating
Problem Possible causes/consequences and
0001 Solutions
The steering wheel
heating has switched
off prematurely or
cannot be switched on. The on-board voltage is too low because too many electrical
consumers are switched on.
X
Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting. EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants –particularly childre n–could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is
making adjustments, make sure that no one
has any body parts in the sweep of the
steering wheel.
If somebody becomes trapped:
R press one of the memory function position
buttons, or
R move the switch for steering wheel
adjustmen tinthe opposite direction to that
in which the steering wheel is moving.
The adjustment process is stopped. G
WARNING
If children activate the EASY-ENTRY/EXIT
feature, they can become trapped,
particularly when unattended. There is a risk
of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. G
WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident. Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board
computer (Y page 277).
Position of the steering wheel when the
EASY-ENTRY/EXIT featurei s active The steering wheel swings upwards when
you:
R
remove the SmartKey from the ignition lock
R open the driver's door with KEYLESS-GO in
position 1
R open the driver's door and the SmartKey is
in position 0or 1in the ignition lock
i The steering wheel only moves upwards if
it has not already reached the upper end
stop.
Position of the steering wheel for
driving The steering wheel is moved to the last
selected position when:
R
the driver's door is closed
R you insert the SmartKey into the ignition
lock
or
R you press the Start/Stop button once on
vehicles with KEYLESS-GO
When you close the driver's door with the
ignition switched on, the steering wheel is 112
Steering wheelSeats, steering wheel and mirrors
Page 145 of 458

0024
To switch rear-compartment climate control on/off (Y page 144)
0025 To reduce the airflow (Y page 147)Canada only
Front control panel
0002 To set the temperature, left (Y page 146)
0003 To defrost the windshield (Y page 148)
001F To switch the ZONE function on/off (Y page 148)
001E To activate/deactivate cooling with air dehumidification (Y page 145) or activate/
deactivate the residual heating function (Y page 150)
001C To switch the rear window defroster on/of f(Ypage 149)
001D To set the temperature, right (Y page 146)
0011 To switch rear-compartment climate control on/off
0012 To switch climate control on/off (Y page 144)
0013 To set the air distribution (Y page 147)
0014 To increase the airflow (Y page 147)
0015 To reduce the airflow (Y page 147)
0016 Display
0017 To adjust the climate mode settings (Y page 146)
0018 To activate/deactivate air-recirculation mode (Y page 150)
0019 To set climate control to automatic (Y page 145)
Rear control panel
001A To increase the airflow (Y page 147)
001B To set the temperature (Y page 146)
0021 To set rear-compartment climate control to automatic (Y page 145)
0022 To direct the airflow through the rear air vents (Y page 147) Overview of climate control systems
143Climate control
Page 153 of 458

It is possible to make use of the residual heat
of the engine to continue heating the
stationary vehicle for up to 30 minutes after
the engine has been switched off. The heating
time depends on the temperature that has
been set.
X To activate: press the0003/0005 button.
The indicator lamp in the 0003/0005
button lights up.
i The blower will run at a low speed
regardless of the airflow setting.
i If you activate the residual heat function
at high temperatures, only the ventilation
will be activated. The blower runs at
mediums peed.
X To deactivate: press the0003/0005
button.
The indicator lamp in the 0003/0005
button goes out.
Residual heat is deactivated automatically:
R after approximately 30 minutes
R when the ignition is switched on
R if the battery voltage drops
R when the auxiliary heating is activated Setting the air vents
Important safety notes
G
WARNING
Very hot or very cold air can flow from the air
vents. This could result in burns or frostbite in the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air
outlets. If necessary, redirec
tthe airflow to
another area of the vehicle interior.
In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
R keep the air inlet grille on the hood and in
the engine compartment on the front-
passenger side free of blockages, such as
ice, snow or leaves.
R never cover the air vents or air intake grilles
in the vehicle interior.
i For virtually draft-free ventilation, adjust
the sliders of the air vents to the center
position. Setting the center air vents
0002
Center air vent, left
0003 Center air vent, right
001F Center vent thumbwheel, right
001E Center vent thumbwheel, left
X To open/close: turn thumbwheels 001F
and 001Eto the right or left. Setting the air vents
151Climate control Z
Page 154 of 458

Setting the side air vents
0002
Side window defroster vent
0003 Side air vent
001F Control for side air vent
X To open/close: turn thumbwheel 001Fup or
down. Setting the glove box air vent
! Close the air vent when heating the
vehicle.
At high outside temperatures, open the air
vent and activate the "cooling with air
dehumidification" function. Otherwise,
temperature-sensitive items stored in the
glove box could be damaged. 0002
Air vent thumbwheel
0003 Air vent
When automatic climate control is activated,
the glove box can be ventilated, for instance
to cool its contents. The level of airflow
depends on the airflow and air distribution
settings. X
To open/close: turn thumbwheel 0002
clockwise or counter-clockwise. Setting the rear-compartment air
vents
Setting the center vents in the rear
compartment Example: center vents with rear control panel
0002
Rear-compartment air vent thumbwheel
0003 Rear-compartment air vent, right
001F Rear control panel
001E Rear-compartment air vent, left
X To open/close: turn thumbwheel 0002up or
down.
Setting the rear-compartment side air
vents 2nd row of seats
0002
B-pillar air vent
0003 Thumbwheel for B-pillar air vent 152
Setting the air ventsClimate control
Page 175 of 458

Problems with the transmission
Problem Possible causes/consequences and
0001 Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! Because ESP ®
is an automatic system,
the engine and ignition must be switched
off (SmartKey in position 0or 1or Start/
Stop button in position 0or 1) when the
electric parking brake is being tested on a
brake dynamometer (maximum
10 seconds).
Braking triggered automatically by ESP ®
may seriously damage the brake system.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. Refueling
173Driving and parking
Z