2013 MERCEDES-BENZ GLK-CLASS SUV warning

If the
00E5 warning lamp and the 00BB
warning lamp are lit continuously,
ESP®
is not
available due to a malfunction.
Observe the information on warning lamps
(Y page 261) and display messages which
may be shown in the instrument cluster
(Y page 232).
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly.
Characteristics of ESP General information
ESP
®
is activated automatically when the
engine is started.
If ESP ®
intervenes, the 00E5 ESP®
warning
lamp flashes in the instrument cluster.
If ESP ®
intervenes:
X Do not deactivate ESP ®
under any
circumstances.
X Only depress the accelerator pedal as far
as necessary when pulling away.
X Adapt your driving style to suit the
prevailing road and weather conditions.
Vehicles with the ECO start/stop function
The ECO start/stop function switches the
engine off automatically when the vehicle
stops moving. The engine starts
automatically when the driver wants to pull
away again. ESP ®
remains in its previously
selected status. Example: if ESP ®
was
deactivated before the engine was switched
off, ESP ®
remains deactivated when the
engine is switched on again.
Deactivating/activating ESP ®Important safety notes
You can select between the following states
of ESP:
R
ESP ®
is activated.
R ESP ®
is deactivated. G
WARNING
If you deactivate ESP ®
, ESP ®
no longer
stabilizes the vehicle. There is an increased
risk of skidding and an accident.
Only deactivate ESP ®
in the situations
described in the following.
It may be best to deactivate ESP ®
in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravel
i Activate ESP ®
as soon as the situations
described above no longer apply.

ESP®
will
otherwise not be able to stabilize the
vehicle if the vehicle starts to skid or a
wheel starts to spin.
Deactivating/activating ESP ® X
To switch off: press button 0043.
The 00BB ESP ®
OFF warning lamp in the
instrument cluster lights up.
X To switch on: press button 0043.
The 00BB ESP ®
OFF warning lamp in the
instrument cluster goes out.
Characteristics when ESP ®
is deactivated
If ESP ®
is

deactivated and one or more wheels
start to spin, the 00E5 ESP®
warning lamp in
the instrument cluster flashes. In such
situations, ESP ®
will not stabilize the vehicle. Driving safety systems
67
Safety Z

If you deactivate ESP
®
:
R ESP ®
no longer improves driving stability.
R the engine's torque is
no
longer limited and
the drive wheels are able to spin. The
spinning of the wheels results in a cutting
action, which provides better grip.
R traction control is still activated.
R ESP ®
still provides support when you
brake.
Deactivating/activating ESP ®Important safety notes
You can select between the following
statuses of ESP:
R
ESP ®
is activated.
R SPORT handling mode is activated.
R ESP ®
is deactivated. G
WARNING
When SPORT handling mode is activated,
there is a greater risk of skidding and
accidents.
Only activate SPORT handling mode in the
situations described in the following. G
WARNING
If you deactivate ESP ®
, ESP ®
no longer
stabilizes the vehicle. There is an increased
risk of skidding and an accident.
Only deactivate ESP ®
in the situations
described in the following.
In the following
situations, it

may be better to
activate SPORT handling mode or deactivate
ESP ®
:
R when using snow chains
R in deep snow
R on sand or gravel
R on designated roads when the vehicle's
own oversteering and understeering
characteristics are desired Driving in SPORT handling mode or without
ESP
®
requires an extremely qualified and
experienced driver.
i Activate ESP ®
as soon as the situations
described above no longer apply.

ESP®
will
otherwise not be able to stabilize the
vehicle if the vehicle starts to skid or a
wheel starts to spin.
Deactivating/activating ESP ®
X To activate SPORT handling mode:
briefly press button 0043.
The 0074 SPORT handling mode warning
lamp in the instrument cluster lights up.
The SPORT handling mode message
appears in the multifunction display.
X To deactivate SPORT handling mode:
briefly press button 0043.
The 0074 SPORT handling mode warning
lamp in the instrument cluster goes out.
X To deactivate ESP ®
: press button
0043 until
the 00BB

ESP®
OFF warning lamp lights up
in the instrument cluster.
The 00E5OFF message appears in the
multifunction display.
X To activate ESP ®
: briefly press button 0043.
The
00BB ESP ®
OFF warning lamp in the
instrument cluster goes out. The 00E5
ESP ®
ON message appears in the
multifunction display.
Characteristics of activated SPORT
handling mode
If SPORT handling mode is

activated and one
or more wheels start to spin, the 00E5 ESP ®
warning lamp in the instrument cluster
flashes. ESP ®
only stabilizes the vehicle to a
limited degree.
When SPORT handling mode is activated:
R ESP ®
only improves driving stability to a
limited degree.
R traction control is still activated.
R the engine's torque is restricted to a limited
degree and the drive wheels can spin in a68
Driving safety systems
Safety

controlled manner. The spinning of the
wheels results in a cutting action, which
provides better grip.
R ESP ®
still provides support when you
brake.
Characteristics when ESP ®
is deactivated
If
ESP ®
is deactivated and one or more wheels
start to spin, the 00E5 ESP®
warning lamp in
the instrument cluster does not flash. In such
situations, ESP ®
will not stabilize the vehicle.
If you deactivate ESP ®
:
R ESP ®
no longer improves driving stability.
R the engine's torque is no longer limited and
the drive wheels are able to spin without
restriction. The spinning of the wheels
results in a cutting action, which provides
better grip.
R traction control is still activated.
R PRE-SAFE ®
Brake is no longer available;
nor is it activated if you brake with
assistance from ESP ®
.
R ESP ®
still provides support when you
brake.
ESP ®
trailer stabilization G
WARNING
If road and weather conditions are poor,
trailer stabilization will not be

able to prevent
the vehicle/trailer combination from
swerving. Trailers with a high center of gravity
can tip over before ESP ®
can detect this.
There is a risk of an accident.
Always adapt your driving style to the
prevailing road and weather conditions.
If your vehicle with trailer (vehicle/trailer
combination) begins to lurch, you can only
stabilize the vehicle/trailer combination by
depressing the brake firmly.
In this situation, ESP ®
assists you and can
detect if the vehicle/trailer combination
begins to lurch. ESP ®
slows the vehicle down
by braking and limiting the engine output until the vehicle/trailer combination has
stabilized.
Trailer
stabilization is active above

speeds of
about 40 mph (65 km/h).
Trailer stabilization does not work if ESP ®
is
deactivated because of a malfunction. EBD (electronic brake force
distribution)
i Observe the "Important safety notes"
section ( Y page 64). G
WARNING
If EBD has malfunctioned, the rear wheels can
still lock, e.g. under full braking. This
increases the risk of skidding

and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have
the brake system checked at a qualified
specialist workshop.
Observe information regarding indicator and
warning lamps ( Y page 259) as well as
display messages ( Y page 233).
EBD monitors and controls the brake
pressure on the rear wheels to improve
driving stability while braking. PRE-SAFE
®
Brake
i Observe the "Important safety notes"
section ( Y page 64).
PRE-SAFE ®
Brake is only available

in vehicles
with DISTRONIC PLUS.
If PRE-SAFE ®
Brake is to aid you, the radar
sensor system must be:
R activated (Y page 229)
R operational
With the help of the radar sensor system,
PRE-SAFE ®
Brake can detect obstacles that
are in front of your vehicle for an extended
period of time.
PRE-SAFE ®
Brake can help you to minimize
the risk of a collision with a vehicle ahead or Driving safety systems
69
Safety Z

reduce the effects of such a collision. If PRE-
SAFE
®
Brake has detected a
risk of collision,
you will be warned visually and acoustically
as well as by automatic braking. PRE-SAFE ®
Brake cannot prevent a collision without your
intervention.
Starting at a speed of around
4 mph (7 km/h), this function warns you if
you very quickly approach a vehicle in front.
An intermittent warning tone will then sound
and the 00BA distance warning lamp will light
up in the instrument cluster.
X Brake immediately in order to increase the
distance from the vehicle in front.
or
X Take evasive action provided it is safe to do
so.
From a speed of approximately
4 mph (7 km/h), if the driver and front
passenger have fastened their seat belts,
PRE-SAFE ®
Brake can brake the vehicle
automatically at speeds up to approximately
124 mph (200 km/h ).
Due to the nature of the system, particularly
complicated driving conditions may cause
unnecessary warnings or the unnecessary
intervention of PRE-SAFE ®
Brake.
You can prevent the intervention of the PRE-
SAFE ®
Brake at any time by:
R depressing the accelerator pedal further
R activating kickdown
R releasing the brake pedal
The braking action of PRE-SAFE ®
Brake is
ended automatically if:
R you maneuver to avoid the obstacle.
R there is no longer

any danger of a rear-end
collision.
R there is no longer an obstacle detected in
front of your vehicle.
At speeds of up to approximately 40 mph
(70 km/h), PRE-SAFE ®
Brake can also detect
stationary objects. Examples of stationary
objects are stopped or parked vehicles. If you approach an obstacle and PRE-SAFE
®
Brake detects a risk of

a collision, the system
will alert you both visually and acoustically. If
you do not brake or take evasive action, the
system will warn you by automatically braking
the vehicle gently. If there is an increased risk
of collision, preventative passenger
protection measures (PRE-SAFE ®
) are
activated (Y page 52). If the risk of collision
with the vehicle in front remains and you do
not brake, take evasive action or accelerate
significantly, automatic braking may be
performed up to a level of emergency braking.
Automatic emergency braking is not
performed until immediately prior to an
accident that can no longer be avoided. G
WARNING
PRE-SAFE ®
Brake will initially brake your
vehicle by a partial application of the brakes
if a danger of collision

is detected. There may
be a collision unless you also brake.
Automatic emergency braking cannot prevent
a collision. There is a risk of an accident.
Always apply the brakes yourself and try to
take evasive action. G
WARNING
PRE-SAFE ®
Brake cannot always clearly
identify objects and complex traffic
conditions.
In these cases, PRE-SAFE ®
Brake may:
R give an unnecessary warning and then
brake the vehicle
R not give a warning or intervene
There is a risk of an accident.
Always pay particular attention to the traffic
situation and be ready to brake, especially if
PRE-SAFE ®
Brake warns you. Terminate the
intervention in a non-critical driving

situation.
In particular, the detection of obstacles can
be impaired if:
R dirt on the sensors or anything else
covering the sensors
R snow or heavy rain70
Driving safety systems
Safety

R
interference by other radar sources
R there are strong radar reflections, for
example in parking garages
R a narrow vehicle traveling in front, e.g. a
motorbike
R a vehicle traveling in front
on a different line
relative to the center of your vehicle G
WARNING
PRE-SAFE ®
Brake does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R when cornering
As a result, PRE-SAFE ®
Brake may neither
give warnings nor intervene in all critical
situations. There is a risk of an accident.
Always pay careful attention to the traffic
situation and be ready to brake.
In order to maintain an appropriate distance
from the vehicle in front and thus prevent a
collision, you must apply the

brakes yourself.
X To activate/deactivate: activate or
deactivate PRE-SAFE ®
Brake in the on-
board computer ( Y page 225).
When PRE-SAFE ®
Brake is activated, the
00C7 symbol appears in the multifunction
display as long as the HOLD function is
deactivated ( Y page 179).
On vehicles with Parking Guidance, the
00C7 symbol is displayed when position P
is engaged or you are driving faster than
22 mph (35 km/h ).
Following damage to the front end of the
vehicle, have the configuration
and

operation
of the radar sensors checked at a qualified
specialist workshop. This also applies to
collisions at low speeds where there is no
visible damage to the front of the vehicle. Theft deterrent locking system
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. The
engine can be started by anyone with a valid
SmartKey that is left inside the vehicle.
X To activate with the SmartKey: remove
the SmartKey from the ignition lock.
X To activate with KEYLESS-GO: switch the
ignition off and open the driver's door.
X To deactivate: switch on the ignition.
i The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Mercedes-Benz
Center or call 1-800-FOR-MERCedes

(in the
USA) or 1-800-387-0100 (in Canada). ATA (anti-theft alarm system)
A visual and audible alarm is triggered if the
alarm system is armed and you open:
R a door
R the vehicle with the mechanical key
R the tailgate
R the hood
The alarm is not switched off, even if you
close the open door that triggered it, for
example. Theft deterrent locking system
71
Safety Z

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your
vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: ( Y page 27).SmartKey
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock

the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be
unintentionally turned in the ignition

lock. This
could cause the engine to be switched off.
There is a risk of an accident.
Do not attach any heavy or large objects to
the SmartKey. Remove any bulky keyrings
before inserting the SmartKey into the
ignition lock.
! Keep the SmartKey away from strong
magnetic fields. Otherwise, the remote
control function could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
R Do not keep the KEYLESS-GO key:
-with electronic devices, e.g. a mobile
phone or another SmartKey
- with metallic objects, e.g. coins or metal
foil
- inside metallic objects e.g. a metal case
This can affect the functionality of the
SmartKey. SmartKey functions
The SmartKey centrally locks/unlocks:
R the doors
R the tailgate
R the fuel filler flap74
SmartKey
Opening and closing

and the fuel filler flap are unlocked when the
vehicle is unlocked. This is useful if you
frequently travel on your own.
X
To change the setting: press and hold
down the 0036 and 0037 buttons
simultaneously for approximately six
seconds until the battery check lamp
(Y page 77) flashes twice.
i If the setting of the locking system is
changed within the signal range of the
vehicle, pressing the
0037
or
0036
button:
R locks or
R unlocks the vehicle
The SmartKey now functions as follows:
X To unlock the driver's door: press the
0036 button once.
X To unlock centrally: press the 0036
button twice.
X To lock centrally: press the 0037 button.
The KEYLESS-GO function is changed as
follows:
X To unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
X To unlock centrally: touch the inner
surface of the door handle on the front-
passenger door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles
(Y page 75).
X To restore the factory settings: press
and hold down the 0036

and 0037 buttons
simultaneously for approximately six
seconds until the battery check lamp
flashes twice. Mechanical key
General notes If the vehicle can no longer be locked or
unlocked with the SmartKey
or

the KEYLESS-
GO key, use the mechanical key. If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered (
Y page 71).
X To end the

alarm: insert the SmartKey into
the ignition lock.
i With KEYLESS-GO: remove the Start/
Stop button from the ignition lock
beforehand.
If

you unlock the vehicle
using the mechanical
key, the fuel filler flap will not be unlocked
automatically.
Removing the mechanical key X
Push release catch 0043 in the direction of
the arrow and at the same time remove
mechanical key 0044 from the SmartKey. SmartKey battery
Important safety notes Mercedes-Benz recommends that you have
the batteries replaced at
a

qualified specialist
workshop. G
WARNING
Batteries contain toxic and corrosive
substances. If batteries
are swallowed,

it can
result in severe health problems. There is a
risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention
immediately. 76
SmartKey
Opening and closing

Problem Possible causes/consequences and
0050 SolutionsYou have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 314).
or
X Jump-start the vehicle (Y page 318).
or
X Consult a qualified specialist workshop. The engine cannot be
started
using KEYLESS-
GO. The SmartKey is in
the vehicle. A door is open. Therefore, the SmartKey cannot be detected as
easily.
X
Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock
the vehicle. Never leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been

locked. You can only open
the rear doors from inside the vehicle if they
are not secured by the child-proof locks
(Y page 63).
Only open the door when the traffic situation
permits. Doors
79
Opening and closing Z