Display messages Possible causes/consequences and
0050 Solutions003D The battery is not being charged.
A warning tone also sounds.
Possible causes are:
R
a defective alternator
R a torn poly-V-belt
R a malfunction in the electronics
X Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Y page 160).
X Open the hood.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The
engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is not damaged:
X Visit a qualified specialist workshop. 00B2
Check Engine Oil
At Next Refueling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
X
Check the oil level when next refueling, at the latest
(Y page 301).
X If necessary, add engine oil ( Y page 301).
X Have the engine checked at a qualified specialist workshop if
engine oil needs to be added more often than usual.
! Avoid long journeys with too little engine oil. The engine will
otherwise be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.com. 00B6
Fuel Level Low The fuel level has dropped into the reserve range.
X
Refuel at the nearest gas station. 00A8 There is only a very small amount of fuel in the fuel tank.
X
Refuel at the nearest gas station without fail. Display messages
245
On-board computer and displays Z
Display messages Possible causes/consequences and
0050 Solutions00B6
Gas Cap Loose The fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.
X
Check that the fuel filler cap is correctly closed.
If the fuel filler cap is not correctly closed:
X Close the fuel filler cap.
If the fuel filler cap is correctly closed:
X Visit a qualified specialist workshop. 009E
Replace Air Filter Vehicles with a diesel engine: the engine air filter is dirty and must
be replaced.
X
Visit a qualified specialist workshop. 003A
Check Fuel Filter Vehicles with a diesel engine: there is water in the fuel filter. The
water must be drained off.
X
Visit a qualified specialist workshop. 0099
Refill AdBlue At
Workshop See
Operator's Manual The DEF level has fallen below the reserve range. A warning tone
also sounds.
X
Have DEF refilled as soon as possible at a qualified specialist
workshop. 0099
Refill AdBlue At
Workshop No Start
in .. km The DEF level is only sufficient for the indicated distance. A
warning tone also sounds.
X
Have DEF refilled as soon as possible at a qualified specialist
workshop. 0099
Refill AdBlue At
Workshop Eng.
Start Not Possible The DEF tank is empty. A warning tone also sounds. You can no
longer start the engine.
X
Consult a qualified specialist workshop immediately. 0099
Check AdBlue See
Operator's Manual The DEF system is malfunctioning. A warning tone also sounds.
X
Visit a qualified specialist workshop.246
Display messagesOn-board computer and displays
Engine
Problem Possible causes/consequences and
0050 Solutions00B9
The yellow Check
Engine warning lamp
lights up while the
engine is running.
There may be a malfunction, for example:
R
in the engine management
R in the fuel injection system
R in the exhaust system
R in the ignition system
R in the fuel system
The emission limit values may be exceeded and the engine may
be in emergency mode.
X Have the vehicle checked as soon as possible at a qualified
specialist workshop.
i In some states, you must immediately visit a qualified
specialist workshop as soon as
the yellow Check Engine warning
lamp lights up. This is due to the legal requirements in effect in
these states. If in doubt, check whether such legal regulations
apply in the state in which you are currently driving. 00B6
The yellow reserve fuel
warning lamp flashes
while the vehicle is in
motion. In addition,
the
00B9 Check Engine
warning lamp may light
up. The fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.
X
Observe the additional display messages in the multifunction
display.
X Check that the fuel filler cap is correctly closed.
X If the fuel filler cap is not correctly closed:
close the
fuel filler
cap.
X If the fuel filler cap is closed: visit a qualified specialist
workshop. 00B6
The yellow reserve fuel
warning lamp lights up
while the engine is
running.
The fuel level has dropped into the reserve range.
X
Refuel at the nearest gas station.264
Warning and indicator lamps in the instrument clusterOn-board computer and displays
Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your
vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: ( Y page 27).Loading guidelines
G
WARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around
and thereby hit vehicle
occupants. There is a risk of injury,
particularly in the event of sudden braking or
a sudden change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide.
If the tailgate
is open when the engine is running,
particularly if the vehicle is moving, exhaust
fumes could enter the passenger
compartment. There is a risk of poisoning.
Turn off the engine before opening the
tailgate. Never drive with the tailgate open.
The gross vehicle weight (GVW) is the vehicle
weight including fuel, vehicle tool kit, spare
wheel, installed accessories, vehicle
occupants and luggage/cargo.
The gross load limit and the gross vehicle
weight rating (GVWR) for your vehicle must
never be exceeded. The gross load limit and the GVWR are specified on the vehicle
identification plate on the B-pillar of the
driver's door (
Y page 339).
The load must also be
distributed so that the
weight on each axle never exceeds the gross
axle weight rating (GAWR) for the front and
rear axles. The specifications for GVWR and
GAWR are on the vehicle identification plate
on the B-pillar of the driver's door
(Y page 339).
Further information can be found in the
"Loading the vehicle" section ( Y page 339).
The handling characteristics of a laden
vehicle are dependent on the distribution of
the load within the vehicle. For this reason,
you should observe the following notes when
transporting a load:
R The cargo compartment is the preferred
place to carry objects.
R Position heavy loads as far forwards as
possible and as low down in the cargo
compartment as possible.
R The load must not protrude above the
upper edge of the seat backrests.
R Always place the load against the rear or
front seat backrests. Make sure that the
seat backrests are securely locked into
place.
R Always place the load behind unoccupied
seats if possible.
R Use the cargo tie down rings and the parcel
nets to transport loads and luggage.
R Use cargo tie-down rings and fastening
materials appropriate for the weight and
size of the load.
R Hook in the cargo net (if installed) when
loading.
R Secure the load with sufficiently strong and
wear-resistant tie-downs. pad sharp edges
for protection.270
Loading guidelines
Stowage and features
If you need to do any work inside the engine
compartment,
R
switch off the ignition
R never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
R keep clothing away from moving parts G
WARNING
The ignition system and the fuel injection
system work under high voltage.
If you touch
components which are under voltage, you
could get an electric shock. There is a risk of
injury.
Never touch components of the ignition
system or fuel injection system when the
ignition is switched on.
Opening the hood G
WARNING
The windshield wipers and wiper linkage
could be set in motion.
When the hood is open, you or others could
be injured by the wiper linkage.
Make sure that the windshield wipers are
switched off. Remove the SmartKey or make
sure that no ignition position has been
selected with KEYLESS-GO. All indicator
lamps must be off in the instrument panel.
! Make sure that
the windshield
wipers are
not folded away from the windshield. You
could otherwise damage the windshield
wipers or the hood.
X Make sure that the windshield wipers are
turned off. X
Pull release lever 0043 on the hood.
The hood is released. X
Reach into the gap, pull hood catch
handle 0044 up and lift the hood.
If you lift the hood by approximately
15 inches (40 cm
), the
hood is opened and
held open automatically by the gas-filled
strut.
Closing the hood X
Lower the hood and let it fall from a height
of approximately 8 in (20 cm).
X Check that the hood
has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force. Engine oil
General notes on the oil level Depending on the driving style, the vehicle
consumes up to 0.9 US qt
(0.8 liters) of oil
over a
distance of
600 miles (1,000 km). The300
Engine compartment
Maintenance and care
If the coolant level is approximately 0.6 in
(1.5 cm) above marker bar
0087 in the fuel
filler neck when warm, there is enough
coolant in expansion tank 0044.
X If necessary, add coolant that has been
tested and approved by Mercedes-Benz.
X Replace cap 0043
and turn it
clockwise
as far
as it will go.
For further information on coolant, see
(Y page 371).
Adding washer fluid to the windshield
washer system/headlamp cleaning
system G
WARNING
Windshield washer concentrate is highly
flammable. If it comes into contact with hot
engine components or the exhaust system it
could ignite. There is a risk of fire and injury.
Make sure that no windshield washer
concentrate is spilled next to the filler neck. X
To open: pull cap 0043 upwards by the tab.
X Add the premixed washer fluid.
X To close:
press cap 0043 onto the
filler neck
until it engages.
The washer fluid reservoir is used for both the
windshield washer system and the
headlamp
cleaning system.
The recommended minimum amount when
topping up is 1 liter. If the water level drops
below this, a message appears in the
multifunction display prompting you to refill
the washer fluid ( Y page 255). Further information on windshield washer
fluid/antifreeze (
Y page 372). Care
General notes
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film. H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! Do not park the vehicle for an extended
period straight after cleaning it,
particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz. Care
303Maintenance and care Z
Move the power washer nozzle around
when cleaning your vehicle.
Do not aim directly
at
any of the following:
R tires
R door gaps, roof gaps, joints, etc.
R electrical components
R battery
R connectors
R lights
R seals
R trim
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the wheels !
Do not use acidic wheel
cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Cleaning the paintwork Scratches, corrosive deposits, areas affected
by corrosion and damage caused by
inadequate
care
cannot always
be
completely
repaired. In such cases, visit a qualified
specialist workshop.
X Remove dirt immediately, where possible,
while avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse
off the treated areas afterwards. X
Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
! Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
If water no longer forms
"beads" on the paint
surface, use the paint care products
recommended and approved by Mercedes-
Benz. This is the case approximately every
three to five months, depending on the
climate conditions and the care product used.
If the dirt has penetrated the paint surface or
if the paintwork has become dull, then the
paintwork should be cleaned. Use the
cleaning product Paint Cleaner, which has
been approved by Mercedes-Benz.
Do not use these care products in the sun or
on the hood while the hood is hot.
X Use a suitable touch-up stick, e.g. MB
Touch-Up Stick, to repair slight damage to
the paintwork quickly and provisionally.
Matte finish care If your vehicle has a clear matte finish,
observe the following instructions
in
order to
avoid damage to the paintwork due to
incorrect care.
These notes also apply to light alloy wheels
with a clear matte finish.
! Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to
shine. Care
305
Maintenance and care Z
Jump-starting
For the jump-starting procedure, use
only the jump-starting connection point, consisting of a
positive terminal and an earth point, in the engine compartment. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing. Do not inhale any battery gases. Do not lean over
the battery. Keep children away from batteries. Wash battery acid immediately with water and
seek medical attention. G
WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk
of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting. Do not lean over a battery. G
WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
R Never place metal objects or tools on a battery.
R It is important that you
observe the described order of the battery terminals when connecting
and disconnecting a battery.
R When jump-starting, make sure that the battery poles with identical polarity are connected.
R It is particularly important to observe the described order when connecting and disconnecting
the jumper cables.
R Never connect or disconnect the battery terminals while the engine is running. G
WARNING
Non-combusted fuel can collect in the exhaust system and ignite. There is a risk of fire. Avoid
repeated and lengthy starting attempts.
! Vehicles with a gasoline engine: avoid repeated and lengthy starting attempts.
Otherwise, the catalytic converter could be damaged by non-combusted fuel.
Do not start the vehicle
using a rapid charging device. If your vehicle's battery is discharged,
the engine can be jump-started from another vehicle or from a second battery using jumper
cables. Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or a jump-starting device.
R Vehicles with a gasoline engine: only jump-start the vehicle when the engine and exhaust
system are cold.
R Do not start the engine if the battery is frozen. Let the battery thaw first.
R Jump-starting may only be performed from batteries with a nominal voltage of 12 V.318
Jump-starting
Breakdown assistance