2013 MERCEDES-BENZ GLK-CLASS SUV maintenance

Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the
pedals.
Do not use
loose floormats.
! If the engine is switched off and
equipment on the diagnostics connection
is used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test
during the main inspection. Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This

is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components Problems with your vehicle
If you should experience a

problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem again with a Mercedes-Benz Center or
contact us at one
of

the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Reporting safety defects
USA only:
The following text is published

as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov ; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov Introduction
27 Z

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your
vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: ( Y page 27).Overview of climate control systems
Important safety notes
Observe the settings recommended on the
following pages. The windows could
otherwise fog up.
To prevent the windows from fogging up:
R switch off climate control only briefly
R switch on air-recirculation mode only
briefly
R switch on the cooling with air
dehumidification function
R switch on the defrost windshield function
briefly, if required
Climate control regulates the temperature
and the humidity in the vehicle interior and
filters undesirable substances out of the air.
Climate control can only be operated when
the engine is running. Optimum operation is
only achieved with the side

windows and roof
closed.
The residual heat function can only be
activated or deactivated with the ignition
switched off (Y page 136).
i Ventilate the vehicle for a brief period
during warm weather, e.g. using the
convenience opening feature ( Y page 87).
This will speed up the cooling process and
the desired vehicle interior temperature
will be reached more quickly. i
The integrated filter can filter out most
particles of dust, and completely

filters out
pollen. A clogged filter reduces the amount
of air supplied to the vehicle interior. For
this reason, you should always observe the
interval for replacing the filter, which is
specified in the Maintenance Booklet. As it
depends on environmental conditions, e.g.
heavy air pollution, the interval may be
shorter than stated in the Maintenance
Booklet.
i It is possible that the dehumidification
function of the climate control system may
be activated automatically an hour after the
SmartKey has been removed. The vehicle
is ventilated for 30 minutes. 126
Overview of climate control systems
Climate control

DEF (BlueTEC vehicles only)
Important notes on use To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing agent DEF. Adding
DEF
is one of the
tasks performed during maintenance. Under
normal operating conditions, a tank of DEF
lasts until the next service due date.
When the supply of DEF is almost used up,
the Check Additive See Operator's
Manual message is shown in the
multifunction display.
When the DEF supply drops to a minimum, the
Remaining Starts: 16 message is shown
in the multifunction display.
If the Remaining Starts: 16 message
appears in the multifunction display, you can
start the engine another 16 times. If DEF is
not refilled, you will subsequently be unable
to start the engine . Refill the DEF tank with
around 1 gal (3.8 l) of DEF or have the DEF
tank refilled at a qualified specialist
workshop.
Use the special DEF refill bottle when adding
DEF between maintenance intervals. Contact
a qualified specialist workshop with any
questions or, if necessary, contact Roadside
Assistance ( Y page 24).
If the outside temperature is below 12 ‡
(00FC11 †) it may be difficult to top up. If DEF is
frozen and there is an active warning
indicator, it may not be possible to add DEF.
Park the vehicle in a warmer place, e.g. in a
garage, until DEF has become fluid again. It
will then be possible to add DEF again.
Alternatively, have the DEF tank refilled at a
qualified specialist workshop.
Further information about BlueTEC exhaust
gas aftertreatment and DEF is available at any
authorized Mercedes-Benz Center. Important safety notes on the refilling
procedure DEF is a water-soluble fluid for the exhaust
gas aftertreatment of diesel engines. It is:
R
not poisonous
R colorless and odorless
R not flammable
When you open the DEF container, small
amounts of ammonia vapor may
be released.
Ammonia vapors have a pungent odor and are
particularly irritating to the skin, to mucous
membranes and to the eyes. You may
experience a burning sensation in your eyes,
nose and throat. Coughing and watering of
the eyes are possible.
Do not inhale ammonia vapors. Fill the DEF
tank only in well-ventilated areas.
DEF must not come into contact with your
skin, eyes or clothing and must not be
swallowed. Keep DEF away from children.
If you or other persons come into contact with
DEF, observe the following:
R Rinse DEF from your skin immediately with
soap and water.
R If DEF comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance
without delay.
R If DEF has been swallowed, rinse your
mouth out immediately. Drink plenty of
water. Seek medical assistance without
delay.
R Change out of clothing contaminated with
DEF immediately.
! Only use DEF in accordance with
ISO 22241. Do not mix any additives with
DEF, and do not dilute DEF with water. This
may destroy the BlueTEC exhaust gas
aftertreatment system.
! Rinse surfaces that have come into
contact with DEF immediately with water or
remove DEF using a damp cloth and cold
water. If the DEF has already crystallized,
use a sponge and cold water to clean it. DEF 158
Refueling
Driving and parking

X
Connecting a trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist
workshop.
If you leave the vehicle
parked for longer than
six weeks, the vehicle may suffer damage as
a result of lack of use.
X Visit a qualified specialist workshop and
seek advice. Driving tips
General driving tips
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at

all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you operate mobile communication
equipment while driving, you will be
distracted from traffic conditions. You could
also lose control
of the

vehicle. There is a risk
of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the
country in which you are driving. Some
jurisdictions prohibit the driver from using a
mobile phone while driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers a distance of 44 feet (approximately 14 m)
per second.
Drive sensibly – save fuel
Observe the following tips to save fuel:
X
The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof racks when they are not
needed.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when
driving in cold weather, in stop-start traffic
and in hilly terrain.
Drinking and driving G
WARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly increased when

you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Emission control G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to

poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation. 162
Driving tips
Driving and parking

Certain engine systems are designed to keep
the level of poisonous
components
in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, all work on the engine must be carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Maintenance Booklet. ECO display
The ECO display gives you

information on how
economical your driving style is. The ECO
display assists you in achieving the optimum
driving style in terms of consumption, taking
the actual and selected conditions into
consideration. Your driving style can
significantly influence the vehicle's
consumption. Example: ECO display
The ECO display consists of three bars:
R
Acceleration
R Constant
R Coasting
The percent value is the

average value of the
three bars. The three bars and the mean value
begin at the value of 50%. A higher
percentage indicates a more economical
driving style.
The ECO display does not indicate the actual
fuel consumption and a fixed percentage count in the ECO display does not indicate a
fixed consumption figure.
Apart from driving style, consumption is
dependent on many factors such as, e.g.:
R
load
R tire pressure
R cold start
R choice of route
R electrical consumers switched on
These factors are not taken into
consideration by the ECO display.
The evaluation of your driving

style is carried
out using the following three categories:
R Acceleration (evaluation of all
acceleration processes):
-The bar fills up: moderate acceleration,
especially at higher speeds
- The bar empties: sporty acceleration
R Constant (assessment of driving behavior
at all times):
-The bar fills up: constant speed and
avoidance of unnecessary acceleration
and deceleration
- The bar empties: fluctuations in speed
R Coasting (assessment of all deceleration
processes):
-The bar fills up: anticipatory driving,
keeping your distance and early release
of the accelerator. The vehicle can coast
without use of the brakes.
- The bar empties: frequent braking
i An economical driving style specially
requires driving at moderate engine
speeds.
To achieve a higher value in the categories
Acceleration and Constant:
R observe the gearshift recommendations.
R drive in drive program E.
i On long journeys at a constant speed, e.g.
on the highway, only the bar for Constant
will change. Driving tips
163
Driving and parking Z

Servicing the brakes
!
If the red brake warning
lamp lights up in
the instrument cluster and you hear a
warning tone while the engine is running,
the brake fluid level may be too low.
Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked
immediately. This work should be carried
out at a qualified specialist workshop.
All checks and maintenance work on the
brake system must be carried out at a
qualified specialist workshop. Consult a
qualified specialist workshop to arrange this.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
! Vehicles with 4MATIC: function or
performance tests may only be carried out
on a 2-axle dynamometer. If you are
planning to have the vehicle tested on such
a dynamometer, contact an authorized
Mercedes-Benz Center to obtain further
information first. Otherwise, you could
damage the drive train or the brake system.
! As the ESP ®
system operates
automatically, the engine and the ignition
must be switched off (SmartKey in position
0 or 1 in the ignition lock) when:
R testing the parking brake on a brake
dynamometer.
R you intend to have the vehicle towed with
the front or rear axle raised (not
permitted for vehicles with 4MATIC).
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
If the brake system has only been subject to
moderate loads, you should test the
functionality of your brakes at regular
intervals. To do so, press firmly on the brake
pedal when driving at a high speed. This
improves the grip of the brake pads. You can find a description of Brake Assist
(BAS) on (
Y page 65).
Mercedes-Benz recommends that you only
have brake pads/linings installed on your
vehicle which have been approved for
Mercedes-Benz vehicles or
which correspond
to an equivalent quality standard. Brake
pads/linings which have not been approved
for Mercedes-Benz vehicles or which are not
of an equivalent quality could affect your
vehicle's operating safety.
Mercedes-Benz recommends that you only
use brake fluid that has been specially
approved

for your vehicle by Mercedes-Benz,
or which corresponds to an equivalent quality
standard. Brake fluid which has not been
approved for Mercedes-Benz vehicles or
which is not of an equivalent quality could
affect your vehicle's operating safety.
Parking brake G
WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the
wheels could

lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
If you brake the vehicle with the parking
brake, the brake lamps will not light up.
If you drive on wet roads or dirt-covered
surfaces, road salt and/or dirt could get into
the parking brake.
In order to prevent corrosion and a reduction
in the braking power of the parking brake,
observe the following:
R gently depress the parking brake from time
to time before beginning the journey.
R drive for approximately 110 yds (100 m) at
a maximum speed of 12 mph (20 km/h). Driving tips
165
Driving and parking Z

When Lane Keeping Assist or Active Lane
Keeping Assist is activated,
the 00B0
symbol
appears in the multifunction display when the
ignition is on.
For further information about Lane Keeping
Assist, see (Y page 200).
For further information about Active Lane
Keeping Assist, see ( Y page 205).Maintenance menu
In the
Serv. menu, you have the following
options:
R Calling up display messages
(Y page 231)
R Restarting the tire pressure loss warning
system (Canada only) ( Y page 335)
R Checking the tire pressure electronically
(USA only) ( Y page 336)
R Calling up the service due date
(Y

page 298) Settings menu
Introduction In the
Sett. menu, you have the following
options:
R Changing the instrument cluster settings
(Y page 226)
R Changing the light settings (Y page 227) R
Changing the vehicle settings
(Y page 228)
R Changing the convenience settings
(Y page 229)
R Restoring the factory settings
(Y page 230)
Instrument cluster Selecting the unit of measurement for
distance
The Display Unit Speed-/Odometer:
function allows you to choose whether
certain displays appear in
kilometers

or miles
in the multifunction display.
You can determine whether the multifunction
display shows some messages in miles or
kilometers.
X Press the 0059 or 0065 button on the
steering wheel to select the Sett. menu.
X Press the 0064 or 0063 button to
select the
Instr. Cluster submenu.
X Press 0076 to confirm.
X Press the 0064
or 0063
button to

select the
Display Unit Speed-/Odometer:
function.
You will see the selected setting: km or
miles.
X Press the 0076 button to save the setting.
The selected unit of measurement for
distance applies to:
R the digital speedometer in the Trip menu
R the odometer and the trip odometer
R the trip computer
R current consumption and the range
R the navigation instructions in the Navi
menu
R cruise control
R DISTRONIC PLUS
R ASSYST PLUS service interval display226
Menus and submenus
On-board computer and displays

appears. The vehicle data can now be sent to
the Customer Assistance center.
X
Press OK to confirm the message.
The voice connection with the Customer
Assistance center is terminated.
The Vehicle Diagnosis:
Transferring data... appears.
The vehicle data is sent to the Customer
Assistance center.
Depending on what the customer service
representative agreed with you, the voice
connection is re-established after
the
transfer
is complete. If necessary, you will be
contacted at a later time by another means,
e.g. by E-Mail or telephone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
R transfer of service data to the Customer
Assistance center. If a service is overdue,
the COMAND display shows a message
about various special offers at your
workshop.
R monthly status information E-Mail on oil
level, air pressure, maintenance, brakes,
etc. If applicable, you will receive
information on special offers in the E-Mail.
USA only: this information can also be
called up under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(Y page 28).
Information on roadside assistance
(Y page 24).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system. To do this,
an

SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
A route can be prepared and sent either by a
customer service representative or via the
mbrace portal on the Internet. Each route can include up to 20 way points. When a route has
been received by the navigation system, the
'Route name' has been saved to
memory card. Do you want to start
route guidance? message appears on the
COMAND display. The route is saved to the
SD memory card.
X
To start route guidance: select Yes.
An overview of the route is shown in the
display.
i If you select No, the saved route can be
called up later in the navigation menu.
X Select Start.
Route guidance is started.
i Downloaded and saved data
can

be called
up again in COMAND.
You can find further information in the
separate COMAND operating instructions.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle. If this
selected speed is exceeded by the vehicle, a
message will be sent to the Customer
Assistance center. The Customer Assistance
center then forwards this information

to you.
You can select the way in which you receive
this information beforehand. Possible options
include SMS, E-Mail or an automated call.
The data which is sent to the Customer
Assistance center contains the following
information:
R the location where the speed limit was
exceeded
R the time at which the speed limit was
exceeded
R the selected speed limit which was
exceeded
Geo fencing Geo fencing allows you to select areas which
the vehicle should not
enter

or leave. You will
be informed if the vehicle crosses the
boundaries of the selected areas. You can 290
Features
Stowage and features