2013 MERCEDES-BENZ GLK-Class oil change

Problems with the transmission
Problem Possible causes/consequences and
0001 Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey in
position 0or 1) if:
R the parking brake is being tested on a
brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be
damaged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. 154
RefuelingDriving and parking

i
For more information on driving with
snow chains, see (Y page 331).
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are
displayed afte rashort delay.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges. The
vehicle could skid if you fail to adapty our
driving style. Always adapt your driving style
and drive at a speed to suit the prevailing
weather conditions.
You should pay special attention to road
conditions when temperatures are around
freezing point. Off-road driving
Important safety notes G
WARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is
a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.
When driving off-road, sand, mud and water,
possibly mixed with oil, for example, could get
into the brakes. This could result in a reduced
braking effect or in total brake failure and also
in increased wear and tear. The braking
characteristics change depending on the
material ingressing the brakes. Clean the
brakes after driving off-road. If you detect a
reduced braking effect or grinding noises,
have the brake system checked in a qualified
specialist workshop as soon as possible.
Adapt your driving style to the different
braking characteristics. Driving off-road increases the likelihood of
damage to the vehicle, which, in turn, can lead
to failure of the mechanical assembly or
systems. Adapt your driving style to suit the
terrain conditions. Drive carefully. Have
damage to the vehicle rectified immediately
at a qualified specialist workshop.
Do not switch to transmission position
N
when driving off-road. If you try to brake the
vehicle using the service brake, you could
lose control of the vehicle. If the gradient is
too steep for your vehicle, drive back down in
reverse gear.
General notes H
Environmental note
Protection of the environment is of primary
importance. Treat nature with respect.
Observe all prohibiting signs.
Read this section carefully before driving your
vehicle off-road. Practice by driving over more
gentle off-road terrain first.
Familiarize yourself with the characteristics
of your vehicle and the gear shift operation
before driving through difficult terrain.
Checklist before driving off-road !
If the engine oil warning lamp lights up
while the vehicle is in motion, stop the
vehicle in a safe place as soon as possible.
Check the engine oil level. The engine oil
warning lamp warning must not be ignored.
Continuing the journey while the symbol is
displayed could lead to engine damage.
Checklist after driving off-road Driving over rough terrain places greater
demands on your vehicle than driving on
normal roads. After driving off-road, check
the vehicle. This allows you to detect damage
promptly and reduce the risk of an accident
to yourself and other road users. Driving tips
167Driving and parking Z

Aq
ualified specialist workshop, e.g. an
authorized Mercedes-Ben zCenter, will reset
the ASSYST PLUS service interval display
after the service work has been carried out.
You can also obtain further information on
maintenance work, for example.
Special service requirements The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions
or increased load on the vehicle,
maintenance work must be carried out more
frequently, for example:
R regular city driving with frequent
intermediate stops
R if the vehicle is primarily used to travel
short distances
R use in mountainous terrain or on poor road
surfaces
R if the engine is often left idling for long
periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center.
Driving abroad An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
authorized Mercedes-BenzC
enter. Engine compartment
Hood
Important safety notes G
WARNING
If the hood is unlatched, it may open up when
the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. G
WARNING
When opening and closing the hood, it may
suddenly fall into the closed position .There is
a risk of injury to persons within range of
movement of the hood.
Open and close the hood only when no one is
within its range of movement. G
WARNING
Certain components in the engine
compartment, such as the engine, radiator
and parts of the exhaust system, can become
very hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. G
WARNING
Opening the hood when the engine is
overheated or when there is a fire in the
engine compartmentc ould expose you to hot
gases or other service products. There is a
risk of injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. G
WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury. Engine compartment
299Maintenance and care
Z

tail pipe by cleaning it regularly, especially in
winter and after washing.
X
Clea nthe exhaust tail pipes with a chrome
care product tested and approved by
Mercedes-Benz.
Cleaning the trailer tow hitch H
Environmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
! Observe the note on care provided by the
trailer manufacturer.
The ball coupling must be cleaned if it
becomes dirty or corroded.
X Remove rust on the ball of the ball coupling,
e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or
a brush.
X After cleaning, lightly grease the ball of the
ball coupling again.
X Check that the vehicle's trailer tow hitch is
working properly.
i You can also have the maintenance work
on the ball coupling and the trailer tow hitch
carried out by a qualified specialist
workshop. Interior care
Cleaning the display !
For cleaning, do not use any of the
following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to
irreparable damage to the display. X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Cleant he display surface using a
commercially available microfiber cloth
and TFT/LCD display cleaner.
X Dry the display surface using a dry
microfiber cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag
deployment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Do not affix the following to plastic
surfaces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been
recommended and approved by Mercedes-
Benz. 308
CareMaintenance and care

Treadwear indicators
Narrow bars (tread wear bars) tha tare
distributed over the tire tread. If the tire tread
is level with the bars, the wearl imit of0007in
(1. 6m m) has been reached. Occupant distribution
The distribution of occupants in a vehicle at
their designated seating positions. Total load limit
Nominal load and luggage load plus 68 kg
(150 lbs) multiplied by the number of seats in
the vehicle. Changing
awheel Flat tire
You can find information on wha tto do in the
event of a flat tire in the "Flat tire" section
(Y page 312).
Information on driving with MOExtended tires
in the event of a flat tire can be found under
"MOExtended tires (tires with run-flat
characteristics" (Y page 313).Rotating the wheels
G
WARNING
Interchanging the front and rear wheels may
severely impair the driving characteristics if
the wheels or tires have different dimensions.
The wheel brakes or suspension components
may also be damaged. There is a risk of
accident.
Rotate front and rear wheels only if the wheels
and tires are of the same dimensions.
! On vehicles equipped with a tire pressure
monitor, electronic components are
located in the wheel. Tire-mounting tools should not be used
near the valve. This could damage the
electronic components.
Only have tires changed at a qualified
specialist workshop.
Always observe the instructions and safety
notes in the "Mounting awheel" section
(Y page 353).
The wear patterns on the front and rear tires
differ, depending on the operating conditions.
Rotate the wheels before a clear wear pattern
has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires
in the center.
If your vehicle's tire configuration allows, you
can rotate the wheels according to the
intervals in the tire manufacturer's warranty
book in your vehicle documents. If no
warranty book is available, the tires should be
rotated every 3,000 to 6,000 miles (5,000 to
10,000 km), or earlier if tire wear requires. Do
not change the direction of wheel rotation.
Clean the contac tsurface softhe wheel and
the brake disc thoroughly every time a wheel
is rotated. Check the tire pressures.
Information on changing tires and mounting
the spare wheel (Y page 352). Direction of rotation
Tires with a specified direction of rotation
have additional benefits, e.g. if there is a risk
of hydroplaning. You will only gain these
benefits if the correct direction of rotation is
maintained.
An arrow on the sidewall of the tire indicates
its correct direction of rotation. Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the
tires from oil, grease, gasoline and diesel. 352
Changing
awheelWheels and tires

X
Using lug wrench 0002, loosen the bolts on
the wheel you wish to change by abouto ne
full turn. Do not unscrew the bolts
completely. The jacking points are located jus
tbehind the
wheel housings of the fron twheels and just
in front of the wheel housings of the rear
wheels (arrows).
X Take the ratchet wrench out of the vehicle
tool kit and place it on the hexagon nut of
the jack so that the letters AUFare visible. X
Position jack 0021at jacking point 0003. X
Turn ratchet wrench 0020until jack 0021sits
completely on jacking point 0003and the
base of the jack lies evenly on the ground.
X Turn ratchet wrench 0020until the tire is
raised amaximum of 1.2 in (3 cm )from the
ground. Removing
awheel
! Do not place wheel bolts in sand or on a
dirty surface. The bol tand wheel hub
threads could otherwise be damaged when
you screw them in.
X Unscrew the wheel bolts.
X Remove the wheel. Mounting
anew wheel G
WARNING
Oiled or greased wheel bolts or damaged
wheel bolts/hub threads can cause the wheel Mounting
awheel
355Wheels and tires
Z

bolts to come loose. As a result, you could
lose a wheel while driving
.There is a risk of
accident.
Never oil or grease wheel bolts. In the event
of damage to the threads, contact a qualified
specialist workshop immediately. Have the
damaged wheel bolts or hub threads
replaced/renewed. Do not continue driving. G
WARNING
If you tighten the wheel bolts or wheel nuts
when the vehicle is raised, the jack could tip
over. There is a risk of injury.
Only tighten the wheel bolts or wheel nuts
when the vehicle is on the ground.
Always pay attention to the instructions and
safety notes in the "Changing a wheel"
section (Y page 352).
Only use wheel bolts that have been designed
for the wheel and the vehicle. For safety
reasons, Mercedes-Ben zrecommends that
you only use wheel bolts which have been
approved for Mercedes-Benz vehicles and the
respective wheel. 0002
Wheel bolts for all wheels supplied by the
factory
0003 Wheel bolts for the collapsible spare
wheel
! Always use wheel bolts 0003to mount the
collapsible spare wheel. Using other wheel
bolts to mount the collapsible spare wheel
could damage the brake system. Be sure to use the original-length wheel bolts
when re-mounting the original wheel after it
has been repaired.
!
To preven tdamage to th epaintwork, hold
the wheel securely against th ewheel hub
while screwing in the first wheel bolt. X
Cleant he wheel and wheel hub contact
surfaces.
X Place the new wheel on the wheel hub and
push it on.
X Tighten the wheel bolts until they are
finger-tight.
X Inflate the collapsible spare wheel
(Y page 360).
Only then lower the vehicle. Lowering the vehicle
G
WARNING
The wheels could work loose if the wheel nuts
and bolts are not tightened to the specified
tightening torque. There is a risk of accident.
Have the tightening torque immediately
checked at a qualified specialist workshop
after a wheel is changed.
! Inflate the collapsible spare wheel using
the tire inflation compressor before
lowering the vehicle. The wheel rim could
otherwise be damaged. 356
Mounting
awheelWheels and tires

H
Environmental note
Dispose of service products in an
environmentally responsible manner.
Service products include the following:
R Fuels (e.g .gasoline, diesel)
R Exhaust gas aftertreatmen tadditives, e.g.
DEF
R Lubricants (e.g. engin eoil, transmission oil)
R Coolant
R Brake fluid
R Windshield washer fluid
R Climate control system refrigerant
Comply with all valid regulations with respect
to handling, storing, and disposing of service
fluids.
Components and service products must be
matched .You should therefor eonly use
products tha thave been tested and approved
by Mercedes-Benz.
Information about tested and approved
products can be obtained from an authorized
Mercedes-Benz Center or on the Internet at
http://bevo.mercedes-benz.co m.
You can recognize service products approved
by Mercedes-Ben zby the following
inscription on the containers:
R MB-Freigabe (e.g. MB-Freigabe 229.51)
R MB Approval (e.g. MB Approval 229.51)
Other designations or recommendations
indicate a level of quality or a specification in
accordance with an MB Sheet number (e.g.
MB 229.5). The yhave no tnecessarily been
approved by Mercedes-Benz. Fuel
Important safety notes G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion. You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
R Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance
without delay.
R If fuel is swallowed, seek medical
assistance without delay. Do not induce
vomiting.
R Immediately change out of clothing which
has come into contact with fuel.
Tank capacity Model Total
capacity GLK 250 BlueTEC
15.6 US gal
(59.0 l) All other models
17.4 US gal
(66.0 l) Model Of which
reserve All models
approx.
2.1 US gal (8.0 l) 366
Service products and filling capacitiesTechnical data