2013 MERCEDES-BENZ GLK-Class automatic transmission

X
First, remove the jumper cables from earth point 001Eand negative terminal 0020, then from
positive clamp 0003and positive terminal 0021. Begin each time at the contacts on your own
vehicle first.
X Close cover 0002of positive terminal 0003after removing the jumper cables.
X Have the battery checke dataqualified specialist workshop.
i Jump-starting is not considered to be a normal operating condition.
i Jumper cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop. Towing and tow-starting
Important safety notes
G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar. G
WARNING
If the weight of the vehicle to be towed or tow-
started is greater than the permissible gross
weight of your vehicle:
R the towing eye could detach itself
R the vehicle/trailer combination could
rollover.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the
permissible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 364).
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
preven tdamage to the vehicle, deactivate
DISTRONI CPLUS and the HOLD function in
the following or other similar situations:
R when towing the vehicle
R in the car wash !
The vehicle can be towed a maximu mof
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop
button. Turn the SmartKey to position 2in
the ignition lock and shift the automatic
transmission to N. Then, turn the SmartKey
back to 0and leave it in the ignition lock.
It is better to have the vehicle transported
than to have it towed.
The automatic transmission must be in
position Nwhen the vehicle is being towed. 320
Towing and tow-startingBreakdown assistance

The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2in
the ignition lock
R cannot shift the automatic transmission to
position N
i Deactivate the automatic locking feature
(Y page 80). You could otherwise be locked
out when pushing or towing the vehicle. Installing/removing the towing eye
Installing the towing eye G
WARNING
The exhaust tail pipe may be very hot. There
is a risk of burns when removing the rear
cover.
Do not touch the exhaust pipe. Take particular
care when removing the rear cover.
Vehicles with a trailer tow hitch: if you intend
to use the vehicle for towing, install the ball
coupling and connect the towbar to it
(Y page 210).
X Remove the towing eye from the vehicle
tool kit (Y page 312).
The brackets for the screw-in towing eyes are
located in the bumpers. They are under the
covers at the fronta nd at the rearonvehicles
without a trailer coupling. On vehicles with a
trailer coupling, the bracket is at the front
under the cover. Vehicles without the AMG Sports package
Vehicles with the AMG Sports package
X
Press the mark on cover 0002inwards in the
direction of the arrow.
Rear bumpers on vehicles with the AMG
Sports package: lift up cover 0002from the
bumper by inserting a round, blunt object
into the recess.
X Take cover 0002off the opening.
X Screw in and tighten the towing eye
clockwise to the stop.
Removing the towing eye X
Unscrew and remove the towing eye.
X Attach cover 0002to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit. Towing and tow-starting
321Breakdown assistance Z

Towing the vehicle with the rear axle
raised
Only possible fo rvehicles without
4MATIC.
When towing your vehicle with the rear axle
raised, it is importan tthat you observe the
safety instructions (Y page 320).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could
otherwise damage the brake system.
X Switch on the hazard warning lamps
(Y page 113).
X Turn the SmartKey to position 0in the
ignition lock and remove the SmartKey
from the ignition lock.
X When leaving the vehicle, take the
SmartKey or the KEYLESS-GO key with you. Towing
avehicle with both axles on
the ground
It is importan tthat you observe the safety
instructions when towing away your vehicle
(Y page 320).
X Switch on the hazard warning lamps
(Y page 113).
i When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal a change of
direction. In this case, only the indicator
lamps for the direction of travel flash. After
resetting the combination switch, the
hazard warning lamp starts flashing again.
X Turn the SmartKey to position 2in the
ignition lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the parking brake. Transporting the vehicle
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or
transporter if you wish to transport it.
X Turn the SmartKey to position 2in the
ignition lock.
X Shift the automatic transmission to
position N.
As soon as the vehicle has been loaded:
X Prevent the vehicle from rolling away by
applying the parking brake.
X Shift the automatic transmission to
position P.
X Turn the SmartKey to position 0in the
ignition lock and remove the SmartKey
from the ignition lock.
X Secure the vehicle.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged. Notes on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
If the vehicle has transmission damage or
damage to the front or rear axle, have it
transported on a transporter or trailer.
In the event of damage to the electrical
system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position
N, you must provide power to the vehicle's
electrical system in the same way as when
jump-starting (Y page 318).
Have the vehicle transported on a transporter
or trailer. 322
Towing and tow-startingBreakdown assistance

Recovering
avehicle that has become
stuck
! Pull away smoothly, slowly, and in a
straigh tline when pulling out a vehicle that
has become stuck. Excessive tractive
power could damage the vehicles.
If the drive wheels get trapped on loose or
muddy ground, recover the vehicle with the
utmost care, especially so if the vehicle is
laden.
Never attempt to recover a vehicle with a
trailer attached.
Pull out the vehicle backwards, if possible,
using the tracks it made when it became
stuck. Tow-starting (emergency engine
starting)
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
You can find information on "Jump-starting"
at (Y page 318). Fuses
Important safety notes
G
WARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher
amperage, the electric cables could be
overloaded. This could result in a fire .There
is a risk of an accident and injury.
Always replace faulty fuses with the specified
new fuses having the correct amperage.
! Only use fuses that have been approved
for Mercedes-Ben zvehicles and which
have the correct fuse rating for the system
concerned. Otherwise, components or
systems could be damaged.
The fuses in your vehicle serve to close down
faulty circuits. If afuse blows, all the components on the circuit and their functions
stop operating.
Blown fuses must be replace
dwith fuses of
the same rating, which you can recognize by
the color and value. The fuse ratings are listed
in the fuse allocation chart.
If a newly inserted fuse also blows, have the
cause traced and rectified at a qualified
specialist workshop, e.g. an authorized
Mercedes-Ben zCenter. Before changing a fuse
X Secure the vehicle against rolling away
(Y page 160).
X Switch off all electrical consumers.
X Turn the SmartKey to position 0in the
ignition lock and remove it (Y page 141).
or
X On vehicles with KEYLESS-GO, make sure
the ignition is switched off (Y page 141).
All indicator lamps in the instrument cluster
must be off.
The fuses are located in various fuse boxes:
R Fuse box on the driver's side of the
dashboard
R Fuse box in the engine compartment on the
left-hand side of the vehicle, when viewed
in the direction of travel
R Fuse box in the stowage well under the
cargo compartment floor on the right-hand
side of the vehicle, when viewed in the
direction of travel
The fuse allocation chart is located in the
vehicle tool kit in the stowage compartment
under the cargo compartment floor
(Y page 312). Dashboard fuse box
! Do not use a pointed objec tsuch as a
screwdriver to open the cover in the
dashboard. You could damage the
dashboard or the cover. Fuses
323Breakdown assistance Z