2013 MERCEDES-BENZ GLK-Class button

Display messages Possible causes/consequences and
0001 Solutions
0002
Key Not Detected
(white display
message) The KEYLESS-GO key cannot be detected at present.
X
Change the location of the SmartKey wit hthe KEYLESS-GO
functions in the vehicle.
If the KEYLESS-GO key is still not detected:
X Operate the vehicle with the SmartKey in the ignition lock. 0002
Key Detected in
Vehicle The KEYLESS-GO key has been detected inside the vehicle during
locking.
X
Remove the KEYLESS-GO key from the vehicle. 0002
Remove 'Start'
Button and Insert
Key The KEYLESS-GO key can continuously not be detected.
KEYLESS-GO is temporarily malfunctioning or is defective. A
warning tone also sounds.
X
Insert the SmartKey into the ignition lock and turn it to the
desired position.
X Visit a qualified specialist workshop. 0002
Close Doors to
Lock Vehicle At least one door is open.
Awarning tone also sounds.
X Close all doors and loc kthe vehicle again. Warning and indicator lamps in the instrument cluster
Seat belts
Problem Possible causes/consequences and
0001 Solutions
0014
After starting the
engine, the red seat
belt warning lamp lights
up for
6seconds. The seat belt warning lamp reminds the driver and fron
tpassenger
to fasten their seat belts.
X Faste nyour seat belt (Y page 56). 0014
After starting the
engine, the red seat
belt warning lamp lights
up. In addition, a
warning tone sounds
for up to six seconds.
The driver's seat belt is not fastened.
X
Fasten your seat belt (Y page 56).
The warning tone ceases. Warning and indicator lamps in the instrument cluster
257On-board computer and displays Z

Stowage areas
Stowage space
Important safety notes G
WARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants.
There is a risk of injury, particularly in the
event of sudden braking or a sudden change
in direction.
R Always stow objects so that they cannot be
thrown around in such situations.
R Always make sure that objects do not
protrude from stowage spaces, parcel nets
or stowage nets.
R Close the lockable stowage spaces while
driving.
R Stow and secure objects that are heavy,
hard, pointy, sharp-edged, fragile or too
large in the cargo compartment.
Observe the loading guidelines (Y page 270).
Stowage compartments in the front Glove box
X
To open: pull handle 0002and open glove box
flap 0003.
X To close: fold glove box flap 0003upwards
until it engages.
The glove box can only be locked and
unlocked using the mechanical key. X
To lock: insert the mechanical key into the
lock and turn it 90° clockwise to position
0005.
X To unlock: insert the mechanical key into
the lock and turn it 90° counter-clockwise
to position 0004.
i The glove box can be ventilated
(Y page 137).
Stowage compartment under the armrest X
To open: press left-hand button 0003or right-
hand button 0002.
The stowage compartmen topens.
i Depending on the vehicle's equipment, a
USB connection and an AUX IN connection
or a Media Interface are installed in the
stowage compartment. A Media Interface
is a universal interface for portable audio
equipment, e.g. for an iPod ®
or MP3 player
(see the separate Audio or COMAND
Operating Instructions). Stowage areas
271Stowage and features Z

X
Open both Velcro fasteners and remove the
cargo net.
X Unroll and unfold the cargo net.
The upper and lower guide rods must
engage audibly.
Attaching the cargo net Cargo net installed behind the C-pillar
X
Insert guide rod 0003into retainer 0002in the
direction of the arrow.
X Slide guide rod 0003forwards into
retainer 0002in the direction of the arrow.
Tightening the cargo net Seat belt reel holder behind the front seats
X
Insert belt hook 0002into cargo tie-down
ring 0003in the direction of the arrow.
X Pull tensioning strap 0021by the loose end in
the direction of the arrow until the cargo
net is tight.
X After driving a short distance, check the
tension of the cargo net and retighten it if
necessary. Releasing the cargo net
Seat belt reel holder behind the front seats
X
Pull belt adjuster 0002upwards in the
direction of the arrow to reduce the tension
on the tensioning strap.
X Unhook belt hook 0003from cargo tie-down
ring 0021.
Detaching and storing the cargo net X
Detach guide rod 0003from bracket 0002
(Y page 276).
X Press the red button on the upper and lower
guide rods.
X Fold the cargo net and roll it up.
X Close the two Velcro fasteners on the cargo
net holder. Coat hooks on the tailgate
0002
Coat hook 276
Stowage areasStowage and features

X
To open: pull cover 0003outb y its top edge.
X To remove the insert: press release
button 0021and lift the insert up and out.
X To install the insert: install insert0002from
above into the holder and press down into
the holder until it engages. Cigarette lighter
G
WARNING
You can burn yoursel fifyou touch the hot
heating element or the socket of the cigarette
lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children
unsupervised in the vehicle.
Your attention must always be focused on the
traffic conditions. Only use the cigarette
lighter when road and traffic conditions
permit. X
Turn the SmartKey to position 2in the
ignition lock (Y page 141).
X To open: slide cover 0002forwards. X
Press in cigarette lighter 0003.
Cigarette lighter 0003will pop out
automatically when the heating element is
red-hot.
X To close: pull cover 0002back. 12
Vsockets
General notes The sockets can be used for accessories with
a maximum draw of 180 W (15 A).
Accessories include such items as lamps or
chargers for mobile phones.
If you use the sockets for long periods when
the engine is switched off
,the battery may
discharge.
X Turn the SmartKey to position 1in the
ignition lock (Y page 141).
i An emergency cut-out ensures that the
on-board voltage does not drop too low. If
the on-board voltage is too low, the power
to the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine.
Socket in the front-compartment center
console X
To open: slide cover 0002forwards.
X Lift up the cover of socket 0003.
X To close: pull cover 0002back. 280
FeaturesStowage and features

Problems with the 115
Vpower socket Problem Possible causes/consequences and
0001 Solutions
The warning lamp on
the 11
5Vpower socket
is not lit. The on-board voltage is too low because the battery is too weak.
X
Start the engine.
or
X Charge the battery (Y page 316).
If the indicator lamp still does not light up:
X Visit a qualified specialist workshop. The temperature of the DC/AC converter is temporarily too high.
X Remove the electronic device connector from the 115 V socket.
X Let the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter:
X Visit a qualified specialist workshop. You have connected a small electronic device that has a constant
nominal power of less than 150 W, but a very high switch-on
current. This device will not work. If you connect such a device,
the 115
Vpower socket will not supply it with power.
X Connect a suitable device. mbrace
Important safety notes !
You must have a license agreement to
activate the mbrace service. Make sure
that your system is activated and ready for
use. To register, press the 000AMB Info call
button. If any of the steps mentioned are
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367 Shortly after successfully registering with the
mbrace service (Canada: TELEAID), a user ID
and password will be sent to you by post. USA
only: you can use this password to log onto
the mbrace area under "Owners Online" at
http://www.mbusa.com.
The mbrace system is available if:
R
it has been activated and is operational
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center
R a service subscription is available
R the starter battery is sufficiently charged
i Determining the location of the vehicle on
a map is only possible if:
R GPS reception is available.
R the vehicle position can be forwarded to
the Customer Assistance Center. Features
283Stowage and features Z

The mbrace system
To adjus
tthe volume during an mbrace call,
proceed as follows:
X Press the 0009or000A button on the
multifunction steering wheel.
or
X Use the volume controller of the audio
system/COMAND.
The mbrace system provides various
services, e.g.:
R automatic and manual emergency call
R Roadside Assistance call
R MB Info call
USA only: you can find information and a
description of all available features under
"Owners Online" at http://www.mbusa.com.
System self-test After you have switched on the ignition, the
system carries out a self-diagnosis.
Am
alfunction in the system has been
detected if one of the following occurs:
R The indicator lamp in the SO Sbutton does
not come on during the system self-test.
R The indicator lamp in the 0008Roadside
Assistance butto ndoes not light up during
self-diagnosis of the system.
R The indicator lamp in the 000AMB Info call
button does not light up during self-
diagnosis of the system.
R The indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
- SOS button
- the 0008 Roadside Assistance call
button
- the 000A MB Info call button
R The mbrace Inoperative or
mbrace Service Not Activated message
appears in the multifunction display after
the system self-diagnosis. If a malfunction is indicated as outlined
above, the system may not operate as
expected. In the event of an emergency, help
will have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R
USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call Important safety notes
!
You must have a license agreement to
activate the mbrace service. Make sure
that your system is activated and ready for
use. To register, press the 000AMB Info call
button. If any of the steps mentioned are
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
General notes
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i You cannot end an automatically
triggered emergency call yourself.
An emergency call can also be initiated
manually.
As soon as the emergenc ycall has been
initiated, the indicator lamp in the SO Sbutton 284
FeaturesStowage and featu
res

flashes. The
Connecting Call message
appears in the multifunction display.
The audio outpu tis muted.
Once the connection has been made, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
R Current location of the vehicle (as
determined by the GPS system)
R Vehicle identification number
R Information on the severity of the accident
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Mercedes-Benz
Customer Assistance Center and the vehicle
occupants.
R If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance
Center attempts to get more information
on the emergency.
R If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
The mbrace system has not been able to
initiate an emergency call if no voice
connection to the Response Center has been
established.T his can occur, for example, if
the relevant mobile phone network is not
available. The indicator lamp in the SOS
button flashes continuously.
The Call Failed message appears in the
multifunction display and must be confirmed.
In this case, seek assistance by other means. Making an emergency call G
WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an
emergency if:
R you see smoke inside or outside of the
vehicle, e.g. if there is a fire after an
accident
R the vehicle is on a dangerous section of
road
R the vehicle is not visible or cannot easily be
seen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or
similar situations as soon as it is safe to do
so. Move to a safe location along with other
vehicle occupants. In such situations, secure
the vehicle in accordance with national
regulations, e. g. with a warning triangle. X
To initiate an emergency call
manually: press cover 0002briefly to open.
X Press SOS button 0003briefly.
The indicator lamp in SOS button 0003
flashes until the emergency call is
concluded.
X Wait for a voice connection to the
Mercedes-Ben zCustome rAssistance
Center.
X After the emergency call, close cover 0002.
i If the mobile phone network is not
available, mbrace is not able to make an
emergency call. If you leave the vehicle Features
285Stowage and features Z

immediately after pressing the SOS button,
you do not know if mbrace has successfully
made the emergency call. In this situation,
seek additional assistance by other means.
Roadside Assistance button X
Press Roadside Assistance button 0002.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button 0002
flashes while the call is active. The
Connecting Call message appears on
the multifunction display. The audio output
is muted.
If a connection can be made, the CallConnected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficien tGPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R Current location of the vehicle
R Vehicle identification number
i The display of the audio system or
COMAND shows that an mbrace call is
active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer Assistance center can ascertain the nature of
the problem (Y
page 289).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or arranges for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp for Roadside
Assistance call button 0002is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
X To end acall: press the 000Bbutton on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the audio syste moron
COMAND.
MB Info call button 286
FeaturesStowage and featu
res