2013 MERCEDES-BENZ GLA SUV battery

Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X Deactivate the HOLD function (Y page 201) or DISTRONIC
PLUS (Y page 193).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Turn the key back to position 0in the ignition lock before
attempting to start the engine again.
X Try to start the engine again (Y page 159). Avoid excessively
long and frequent attempts to start the engine, as this will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows 0. The fuel tank is empty.
X Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 342).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre. Driving
165Driving and parking Z

Problems with the fuel and fuel tank
Problem
Possible causes/consequences and
M
MSolutions Fuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
There is a risk of fire or explosion. X Turn the key to position 0in the ignition lock immediately and
remove it (Y page 159).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run com-
pletely dry.
X Refuel the vehicle with at least 5 litres of diesel.
X Turn the ignition on for approximately ten seconds
(Y page 159).
X Start the engine continuously for a maximum of ten seconds
until it runs smoothly.
If the engine does not start:
X Turn the ignition on again a maximum of ten seconds
(Y page 159).
X Start the engine again continuously for a maximum of ten sec-
onds until it runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The key battery is discharged.
X Unlock the vehicle (Y page 87).
or
X Unlock the vehicle using the emergency key element
(Y page 87). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X Consult a qualified specialist workshop. 178
RefuellingDriving and parking

Releasing
X Pull handle :.
The red !indicator lamp in the instru-
ment cluster goes out.
i You can only release the electric parking
brake when the key is in position 1or 2in
the ignition lock.
Applying automatically The electric parking brake is applied auto-
matically:
R if DISTRONIC PLUS brings the vehicle to a
standstill (vehicles with automatic trans-
mission) or
R if the HOLD function is keeping the vehicle
stationary or
R if Active Parking Assist is holding the vehi-
cle at a standstill
In addition, at least one of the following con-
ditions must be fulfilled:
R the engine is switched off
R the driver's door is open and the seat belt is
not fastened
R there is a system malfunction
R the power supply is insufficient
R the vehicle is stationary for a lengthy period
The red !indicator lamp in the instrument
cluster lights up.
i The electric parking brake is not automat-
ically applied if the engine is switched off by
the ECO start/stop function.
Releasing automatically i
The electric parking brake can only be
released automatically in vehicles with
automatic transmission.
The electric parking brake of your vehicle is
released automatically when all of the follow- ing conditions are fulfilled:
R the engine is running.
R the transmission is in position Dor R. R
the seat belt is fastened.
R you depress the accelerator pedal.
If the transmission is in position R, the tailgate
must be closed.
If your seat belt is not fastened, the following conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed.
R you have shifted out of transmission posi-
tion Por you have previously driven faster
than 3 km/h.
i Ensure that you do not depress the accel-
erator pedal unintentionally. Otherwise the
parking brake will be released and the vehi-
cle will start to move.
Emergency braking The vehicle can also be braked during an
emergency by using the electric parking
brake.
X While driving, push handle :of the electric
parking brake (Y page 180).
i The vehicle is braked as long as you keep
handle :of the electric parking brake
pressed. The longer the electric parking
brake handle :is depressed, the greater
the braking force.
During braking:
R a warning tone sounds
R the Release parking brake Release parking brake message
appears
R the red !indicator lamp in the instru-
ment cluster flashes
When the vehicle has been braked to a stand- still, the electric parking brake is applied. Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged by exhaustive discharging. Parking
181Driving and parking Z

stored. Otherwise, it sets the vehicle cruise
speed to the previously stored value.
Driving with DISTRONIC PLUS Pulling away and driving
i The vehicle can also pull away when it is
facing an unidentified obstacle or is driving
on a different line from another vehicle. The vehicle then brakes automatically. There is
a risk of an accident. Be ready to brake at all
times.
DISTRONIC PLUS is deactivated when you
depress the brake, except when the vehicle is
stationary.
X If you want to pull away with DIS-
TRONIC PLUS: remove your foot from the
brake pedal.
X Briefly pull the cruise control lever
(Y page 194) towards you ?.
or
X Accelerate briefly.
Your vehicle pulls away and adapts its
speed to that of the vehicle in front.
If no vehicle is detected in front, your vehi-
cle accelerates to the set speed.
If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control.
If DISTRONIC PLUS detects that the vehicle in front has slowed down, it brakes your vehicle.
In this way, the distance you have selected is maintained.
If DISTRONIC PLUS detects a faster-moving
vehicle in front, it increases the driving speed.
The vehicle is only accelerated up to the
speed you have stored.
Selecting the drive program
DISTRONIC Plus supports a sporty driving
style when you have selected the S or M driv- ing program (Y page 171). Acceleration
behind the vehicle in front or to the set speed is then noticeably more dynamic. If you have
selected the E driving program, the vehicle accelerates more gently. This setting is rec-
ommended in stop-and-start traffic.
Changing lanes
If you change to the overtaking lane, DIS-
TRONIC PLUS supports you if:
R you are driving faster than 70 km/h
R DISTRONIC PLUS is maintaining the dis-
tance to a vehicle in front
R you switch on the respective turn signal
R DISTRONIC PLUS does not detect a danger
of collision
If these conditions are met, your vehicle is
accelerated. Acceleration will be interrupted
if changing lanes takes too long or if the dis-
tance between your vehicle and the vehicle in front becomes too small.
Stopping G
WARNING
When leaving the vehicle, even if it is braked
only by DISTRONIC PLUS, it could roll away if:
R there is a malfunction in the system or in
the voltage supply.
R DISTRONIC PLUS has been deactivated
with the cruise control lever, e.g. by a vehi-
cle occupant or from outside the vehicle.
R the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
R the battery is disconnected.
R the accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away.
For further information on deactivating DIS-
TRONIC PLUS (Y page 198).
If DISTRONIC PLUS detects that the vehicle in front is stopping, it brakes your vehicle until it is stationary. 196
Driving systemsDriving and parking

Crossing vehicles
DISTRONIC PLUS may detect vehicles that
are crossing your lane by mistake. Activating DISTRONIC PLUS at traffic lights with cross-
ing traffic, for example, could cause your vehi-
cle to pull away unintentionally. HOLD function
Important safety notes G
WARNING
When leaving the vehicle, it can still roll away despite being braked by the HOLD function if:
R there is a malfunction in the system or in
the voltage supply
R the HOLD function is deactivated by the
accelerator pedal being depressed, e.g. by
a vehicle occupant
R the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with
R the battery is disconnected
There is a risk of an accident.
Before leaving the vehicle, always deactivate
the HOLD function and secure the vehicle
from rolling away. !
If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash
Deactivate the HOLD function (Y page 202).
General notes The HOLD function can assist the driver in the
following situations:
R when pulling away, especially on steep
slopes
R when manoeuvring on steep slopes
R when waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is cancelled and the HOLD function is deactivated when you depress the
accelerator pedal to pull away.
Activation conditions You can activate the HOLD function if:
R
the vehicle is stationary
R the engine is running or if it has been auto-
matically switched off by the ECO start/
stop function
R the driver's door is closed or if your seat
belt is fastened
R the electric parking brake is released
R the transmission is in position D,Ror Non
vehicles with automatic transmission
R DISTRONIC PLUS is deactivated Driving systems
201Driving and parking Z

:
Detected parking space on the left
; Parking symbol
= Detected parking space on the right
Active Parking Assist is activated automati-
cally when driving forwards. The system is
operational at speeds of up to approximately
35 km/h. While in operation, the system inde- pendently locates and measures parking
spaces on both sides of the vehicle.
Active Parking Assist will only detect parkingspaces:
R that are parallel or at right angles to the
direction of travel
R that are parallel to the direction of travel
and are at least 1.5 m wide
R that are parallel to the direction of travel
and at least 1.0 mlonger than your vehicle
R that are at right angles to the direction of
travel and at least 1.0 m wider than your
vehicle
i In the case of parking spaces that are at
right angles to the direction of travel,
please ensure that the parking space is
long enough to accommodate your vehicle.
When driving at speeds below 30 km/h, you
will see parking symbol ;as a status indi-
cator in the instrument cluster. When a park-
ing space has been detected, an arrow
towards the right or the left also appears.
Active Parking Assist only displays parking
spaces on the front-passenger side as stand- ard. Parking spaces on the driver's side are
displayed as soon as the turn signal on the
driver's side is activated. When parking on the driver's side, this must remain switched on
until you acknowledge the use of Active Park-
ing Assist by pressing the abutton on the
multifunction steering wheel. The system automatically determines
whether the parking space is parallel or at
right angles to the direction of travel.
A parking space is displayed while you are
driving past it, and until you are approx-
imately 15 m away from it.
Parking G
WARNING
If you leave the vehicle when it is only being
braked by Active Parking Assist it could roll
away if:
R there is a malfunction in the system or in
the voltage supply.
R the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with.
R the battery is disconnected.
R the vehicle is accelerated, e.g. by a vehicle
occupant.
There is a risk of an accident.
Before leaving the vehicle, always secure it
against rolling away.
i Vehicles with automatic transmission: if
PARKTRONIC detects obstacles, Active
Parking Assist brakes automatically during
the parking process. You are responsible
for braking in good time.
X Stop the vehicle when the parking symbol
shows the desired parking space in the
instrument cluster.
X Vehicles with manual transmission: shift to
reverse gear.
Vehicles with automatic transmission: shift into position R.
The Start Park Assist? Yes: OK No: Start Park Assist? Yes: OK No:
% message appears in the multifunction
display. 212
Driving systemsDriving and parking

X
Pull out release wheel =.
X Turn release wheel =anti-clockwise as far
as it will go.
The ball coupling disengages and folds out
behind the rear bumper. Indicator lamp ?
flashes. X
Press the ball coupling in the direction of
the arrow until it engages behind the
bumper.
Indicator lamp ?goes out and the mes-
sage in the multifunction display disap-
pears. Trailer power supply
! You can connect accessories with a
power rating of up to 240 W to the perma-
nent power supply and with a power rating of up to 180 W to the power supply that is
switched on via the ignition lock.
The trailer battery may not be charged from the power supply. X
To switch the connected power supply
on or off: turn the key in the ignition lock to
position 2or 0respectively.
When it leaves the factory, your vehicle's
trailer socket is equipped with a permanent
power supply and a power supply that is
switched on via the ignition lock.
The permanent power supply is supplied via
trailer socket pin 9.
The power supply that is switched on via the
ignition lock is supplied via trailer socket pin
10.
The trailer's permanent power supply is
switched off in the event of low vehicle supply
voltage and after six hours at the latest.
You can find more information about instal-
ling the trailer electrics at a qualified special- ist workshop. Bulb failure indicator for LED lamps
i If LED lamps are fitted in the trailer, an
error message may appear in the multi-
function display even if there is no fault. The
reason for the error message could be that
the current has fallen below the minimum
of 50 mA.
To ensure reliable operation of the bulb failure indicator, each LED chain in the trailer lighting
must be guaranteed a minimum current of
50 mA. Trailer with 7-pin connector
General notes Trailer with 7-pin connector:
you can con-
nect to the 13-pin socket on the ball coupling using an adapter or, if necessary, an adapter
cable. Both can be obtained at a qualified
specialist workshop. 230
Towing a trailerDriving and parking

Switching the automatic locking feature
on/off
X Press the =or; button on the steer-
ing wheel to select the Settings
Settings menu.
X Press the :or9 button to select the
Vehicle
Vehicle submenu.
X Press ato confirm.
X Press the :or9 button to select the
Automatic door locks
Automatic door locks function.
When the Automatic door locks
Automatic door locks func-
tion is activated, the vehicle doors are dis-
played in orange in the multifunction dis-
play.
X Press the abutton to save the setting.
If you activate the Automatic door locks
Automatic door locks
function, the vehicle is centrally locked above
a speed of approximately 15 km/h.
For further information on the automatic lock- ing feature, see (Y page 93).
Activating/deactivating the acoustic
locking confirmation
If you switch on the Acoustic
Acoustic Lock Lockfunction,
an acoustic signal sounds when you lock the
vehicle.
X Press the =or; button on the steer-
ing wheel to select the Settings
Settings menu.
X Press the :or9 button to select the
Vehicle
Vehicle submenu.
X Press ato confirm.
X Press the :or9 button to select the
Acoustic Lock
Acoustic Lock function.
If the Acoustic
Acoustic Lock
Lockfunction is activated,
the & symbol in the multifunction dis-
play lights up orange.
X Press the abutton to save the setting.
Activating/deactivating the radar sensor
system
X Press the =or; button on the steer-
ing wheel to select the Settings Settingsmenu.
X Press the :or9 button to select the
Vehicle
Vehicle submenu.
X Press ato confirm. X
Press the 9or: button to select
Radar sensor (See Owner's Man.) Radar sensor (See Owner's Man.).
You will see the selected setting: on onoroff
off.
X Press the abutton to save the setting.
If the radar sensor system is switched off,
Blind Spot Assist is deactivated (Y page 222).
Heating Auxiliary heating departure time
G
WARNING
When the auxiliary heating is switched on,
parts of the vehicle can become very hot.
Flammable materials such as leaves, grass or twigs may ignite if they come into contact
with:
R hot parts of the exhaust system
R the exhaust gas itself
There is a risk of fire.
When the auxiliary heating is switched on,
make sure that:
R no flammable materials come into contact
with hot vehicle components
R the exhaust gas can escape from the
exhaust pipe unhindered
R the exhaust gas does not come into contact
with flammable materials.
! Operating the auxiliary heating/ventila-
tion draws on the vehicle battery. After you
have heated or ventilated the vehicle a
maximum of two times, drive for a longer
distance.
Only vehicles with auxiliary heating
(Y page 150) have this function.
In the Heating
Heating submenu, you can select a
stored departure time or change a departure
time.
The auxiliary heating timer function calcu-
lates the switch-on time according to the out-
side temperature so that the vehicle is pre-
heated by the departure time. When the
departure time is reached, the auxiliary heat- ing continues to heat for a further five Menus and submenus
249On-board computer and displays Z