Problems with the windshield wipers
Problem Possible causes/consequences and
0001 Solutions
The windshield wipers
are jammed. Leaves or snow, for example, may be obstructing the windshield
wiper movement.T
he wiper motor has been deactivated.
X For safety reasons, you should remove the SmartKey from the
ignition lock.
or
X Switch off the engine using the Start/Stop button and open the
driver's door.
X Remove the cause of the obstruction.
X Switch the windshield wipers back on. The windshield wipers
fail completely. The windshield wiper drive is malfunctioning.
X
Select another wiper speed on the combination switch.
X Have the windshield wipers checked at a qualified specialist
workshop. Windshield wipers
139Lights and windshield wipers Z
Wear suitable footwear to ensure correct
usage of the pedals.
G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect .You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident .Release
the parking brake fully before driving off.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only shift the automatic transmission to
the desired drive position when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train.
! AMG vehicles: at low engine oil
temperatures below 68 ‡(+20 †), the
maximu mengine speed is restricted in
order to protect the engine .To protec tthe
engine and maintain smooth engine
operation, avoid driving at full throttle when
the engine is cold. Key positions
SmartKey 000D
To remove the SmartKey
0004 Power supply for some consumers, such
as the windshield wipers
0005 Ignition (power supply for all consumers)
and drive position
0006 To start the engine
i The SmartKey can be turned in the
ignition lock even if it is not the correct
SmartKey for the vehicle. The ignition is not
switched on. The engine cannot be started.
KEYLESS-GO General notes
R
Do not keep the KEYLESS-GO key:
- with electronic devices, e.g. a mobile
phone or another SmartKey
- with metallic objects, e.g. coins or metal
foil
- inside metallic objects, e.g. a metal case
This can impair the functionality of the
KEYLESS-GO key.
Do not keep the KEYLESS-GO key in the
temperature-controlled cup holder
(Y page 345). Otherwise, the KEYLESS-GO
key will not be recognized.
Vehicles with KEYLESS-GO are equipped with
aS martKey featuring an integrated KEYLESS-
GO function and a detachable Start/Stop
button. Driving
163Driving and parking Z
The Start/Stop button must be inserted in the
ignition lock and the SmartKey with the
integrated KEYLESS-GO function must be in
the vehicle.
Pressing the Start/Stop button several times
in succession corresponds to the different
key positions in the ignition lock. This is only
the case if you are not depressing the brake
pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts
immediately.
The Start/Stop button can be removed from
the ignition lock. Then, you can insert the
SmartKey into the ignition lock.
i
You do not have to remove the Start/Stop
button from the ignition lock when you
leave the vehicle. You should, however,
always take the SmartKey with you when
leaving the vehicle. As long as the
SmartKey is in the vehicle:
R the vehicle can be started using the
Start/Stop button and
R electrically powered equipment can be
operated.
i The engine can be turned off while the
vehicle is in motion by pressing and holding
the Start/Stop button for approximately
three seconds.
Key positions with KEYLESS-GO As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. If an indicator lamp does not go out after starting the engine or lights up while driving,
see (Y
page 322).
X Insert Start/Stop button 0002into ignition
lock 0003.
i When you insert Start/Stop button 0002
into ignition lock 0003, the system needs
approximately two seconds recognition
time. You can then use Start/Stop
button 0002.
Activating power supply
X If Start/Stop button 0002has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition.
X Press Start/Stop button 0002once.
The power supply is switched on. You can
now activate the windshield wipers, for
example.
i The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button 0002twice
when in this position.
Switching on the ignition
X Press Start/Stop button 0002twice.
The ignition is switched on.
i The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button 0002once
when in this position. Start/Stop button
0021
USA only
0020 Canada only 164
DrivingDriving and parking
Problems with Night View Assist Plus
Problem Possible causes/consequences and
0001 Solutions
The picture quality of
Night View Assist Plus
has deteriorated. The windshield wipers are smearing the windshield.
X
Replace the wiper blades (Y page 137). The windshield is smeared after the vehicle has been cleaned in a
car wash.
X
Cleant he windshield (Y page 374). There is windshield chip damage in the camera's field of vision.
X
Replace the windshield. The windshield is fogged up on the inside.
X
Defrost the windshield (Y page 156). The windshield is iced up.
X
De-ice the windshield (Y page 155). There is dirt on the inside of the windshield.
X
Cleant he inside of the windshield (Y page 374).Lane Tracking package
General notes The Lane Tracking package consists of Blind
Spot Assist (Y page 237) and Lane Keeping
Assist (Y page 239).
Blind Spot Assist Important safety notes
G
WARNING
Blind Spot Assist does not react to:
R vehicles overtaken too closely on the side,
placing them in the blind spot area
R vehicles approaching and driving by with a
speed difference of more than
approximately 6.8 mph (11 km/h)
As a result, Blind Spot Assist may not give
warnings in such situations. There is a risk of
an accident.
Always observe the traffic conditions
carefully, and maintain a safe lateral distance. Blind Spot Assist is only an aid. It may fail to
detect some vehicles and is no substitute for
attentive driving.
i
USA only:
This device has been approved by the FCC
as a "VehicularR adar System". The radar
sensor is intended for use in an automotive
radar system only. Removing, tampering
with, or altering the device will void any
warranties, and is no tpermitted by the
FCC. Do not tamper with, alter, or use in
any non-approved way.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
General notes
Blind Spot Assist uses a radar sensor system
to monitor the areas on both sides of your
vehicle. It supports you from a speed of
approximately 20 mph (30 km/h). A warning
display in the exterio rmirrors draws your
attention to vehicles detected in the Driving systems
237Driving and parking Z
Display messages Possible causes/consequences and
0001 Solutions
0008
2nd
Seat Row, Left
Not Locked or
2nd Seat Row, Right
Not Locked The second row of seats is no
tengaged on the left-hand or right-
hand side.
X Fold back the second row of seats until it engages. 0008
3rd
Seat Row, Left
Not Locked or
3rd Seat Row, Right
Not Locked The third row of seats is not engaged on the left-hand or right-hand
side.
X
Fold back the third row of seats until it engages. 0001
Power Steering
Malfunction See
Operator's Manual The powe
rsteering is malfunctioning.
Aw arning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a ris kofanaccident.
X Check whethe ryou are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Phone No Service Your vehicle is outside the network provider's transmitter/
receiver range.
X
Wait until the mobile phone operational readiness symbol
appears in the multifunction display. 001E
Check Washer Fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X
Add washer fluid (Y page 370).Wiper
Malfunctioning The windshield wipers are malfunctioning.
X
Visit a qualified specialist workshop. Hazard Warning
Flashers
Malfunctioning The hazard warning lamps are faulty.
X
Visit a qualified specialist workshop. 318
Display messagesOn-board computer and displays
Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 28).Engine compartment
Hood
Important safety notes G
WARNING
If the hood is unlatched, it may open up when
the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. G
WARNING
When opening and closing the hood, it may
suddenly fall into the closed position .There is
a risk of injury to persons within range of
movement of the hood.
Open and close the hood only when no one is
within its range of movement. G
WARNING
Certain components in the engine
compartment, such as the engine, radiator
and parts of the exhaust system, can become
very hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. G
WARNING
Opening the hood when the engine is
overheated or when there is a fire in the
engine compartmentc ould expose you to hot
gases or other service products. There is a
risk of injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. G
WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment,
R switch off the ignition
R never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
R keep clothing away from moving parts G
WARNING
The ignition system and the fuel injection
system work under high voltage. If you touch
components which are under voltage, you
could get an electric shock. There is a risk of
injury.
Never touch components of the ignition
system or fuel injection system when the
ignition is switched on.
Opening the hood G
WARNING
When the hood is open and the windshield
wipers are set in motion ,you can be injured
by the wiper linkage. There is a risk of injury.
Always switch off the windshield wipers and
the ignition before opening the hood. 366
Engine compartmentMaintenance and care
!
Make sure that the windshieldw ipers are
not folded away fro mthe windshield. You
could otherwise damage the windshield
wipers or the hood. X
Make sure that the windshield wipers are
turned off.
X Pull release lever 0002on the hood.
The hood is released. X
Reach into the gap, pull hood catch
handle 0003up and lift the hood.
If you lift the hood approximately
15 inches (40cm) the hood is opened and
held open automatically by the gas-filled
struts.
Closing the hood X
Lower the hood and let it fall from a height
of approximately 8 in (20 cm).
X Check that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force. Radiator
Vehicles with adiesel engine: do not cover
the radiator, for example with a winter front
or bug cover. The reading softhe on-board-
diagnostic system may otherwise be
inaccurate. Some of these readings are
required by law and must be accurate at all
times. Engine oil
General notes Depending on the driving style, the vehicle
consumes up to 0.9 US qts (0.8 l) of oil over
a distance of 600 miles (1000 km). The oil
consumption may be higher than this when
the vehicle is new or if you frequently drive at
high engine speeds.
Depending on the engine, the oil dipstick may
be in a different location.
When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
R if the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly: wait about 30 minutes
before carrying out the measurement. Engine compartment
367Maintenance and care Z
three to five months, depending on the
climate conditions and the care product used.
If dirt has penetrated the paint surface or if
the paint has become dull, the paint cleaner
recommended and approved by Mercedes-
Benz should be used.
Do not use these care products in the su
nor
on the hood while the hood is hot.
X Use a suitable touch-up stick, e.g. MB
Touch-Up Stick, to repair slight damage to
the paintwork quickly and provisionally.
Matte finish care !
Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to
shine.
! The following may cause the paint to
become shiny and thus reduce the matte
effect:
R Vigorous rubbing with unsuitable
materials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or
polishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matte finish leads to considerable
surface damage (shiny, spotted areas).
Always have paintwork repairs performed
at a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
! Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a
clear matte finish. This will help you to avoid
damage to the paintwork due to incorrect
treatment.
These notes also apply to light alloy wheels
with a clear matte finish.
i The vehicle should preferably be washed
by hand using a soft sponge, car shampoo
and plenty of water. i
Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products. Cleaning the vehicle parts
Cleaning the wheels !
Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Cleaning the windows G
WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing
solvents to clean the inside of the windows.
Do not touch the insides of the windows
with hard objects, e.g. an ice scraper or
ring. There is otherwise a risk of damaging
the windows.
! Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain
circumstances prevent water from draining 374
CareMaintenance and care