Problems with the rear window defroster
Problem Possible causes/consequences and
0001 Solutions
The rear window
defroster has
deactivated
prematurely or cannot
be activated. The battery has not been sufficiently charged.
X
Switch off any consumers that are not required, e.g. reading
lamps or interior lighting.
When the battery is sufficiently charged, the rear window
defroster is activated again automatically. Activating/deactivating air-
recirculation mode
Points to observe before use You can deactivate the flow of fresh air if
unpleasant odors are enteringt he vehicle
from outside. The air already inside the
vehicle will then be recirculated.
If you switch on air-recirculation mode, the
windows can fog up more quickly, in
particular at low temperatures. Only use air-
recirculation mode briefly to prevent the
windows from fogging up.
Activating/deactivating The operation of air-recirculation mode is the
same for all control panels.
X Turn the SmartKey to position 2in the
ignition lock (Y page 163).
X To activate: press the0016button.
The indicator lamp in the 0016button lights
up.
i In the event of high pollution levels (3-
zone automatic climate control only) or at high outside temperatures, air-
recirculation mode is automatically
activated. When air-recirculation mode is
activated automatically, the indicator lamp
in the
0016button is not lit.
Outside air is added after about
30 minutes.
X To deactivate: press the0016button.
The indicator lamp in the 0016button goes
out.
i Air-recirculation mode deactivates
automatically:
R after approximately five minutes at
outside temperatures below
approximately 41 ‡ (5 †)
R after approximately five minutes if
cooling with air dehumidification is
deactivated
R after approximately 30 minutes at
outside temperatures above
approximately 41 ‡(5 †)if the "Cooling
with air dehumidification" function is
activated Activating/deactivating the residual
heat function
The "residual heat" function is only available
in Canada. Operating the climate control systems
157Climate control
Problems with fuel and the fuel tank
Problem Possible causes/consequences and
0001 Solutions
Fuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
Risk of explosion or fire.
X Turn the SmartKey to position 0in the ignition lock and remove
it immediately (Y page 163).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run
completely dry.
X
Refuel the vehicle with at least 5.3 US qt (5 liters) of diesel.
X Turn the ignition on for approximately ten seconds
(Y page 163).
X Start the engine continuously for up to ten seconds until it runs
smoothly.
If the engine does not start:
X Turn the ignition on again for approximately ten seconds
(Y page 163).
X Start the engine again continuously for up to ten seconds until
it runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap
cannot be opened. The fuel filler flap is not unlocked.
or
The SmartKey battery is discharged.
X
Unlock the vehicle (Y page 79).
or
X Unlock the vehicle using the mechanical key (Y page 80).The fuel filler flap is unlocked, but the opening mechanism is
jammed.
X
Consult a qualified specialist workshop. 180
RefuelingDriving and parking
Display messages Possible causes/consequences and
0001 Solutions
The yellow
000Dwarning lamp lights up. If you manually apply or
release the electric parkin gbrake, the red 0008(USA
only)/000D (Canada only) indicator lamp flashes.
The electric parking brake is malfunctioning. It is not possible to
apply the electric parking brake manually.
X Shift the transmission to P.
X Visi taqualified specialist workshop. 0008(USA
only)000D
(Canada
only)
Parking Brake Inoperative The yellow
000Dwarning lamp lights up. The red 0008(USA
only)/ 000D(Canada only) indicator lamp flashes for about ten
seconds after the electric parking brake has been applied or
released. It then goes out or remains lit.
The electric parking brake is malfunctioning, e.g. because of
overvoltage or undervoltage.
X Remove the cause for the overvoltage or undervoltage, e.g. by
charging the battery or restarting the engine.
X Engage or release the electric parking brake.
If it remains impossible to apply or release the electric parking
brake:
X Switch off the ignition and turn it back on.
X Engage or release the electric parking brake.
If the electric parking brake still cannot be released:
X Consult a qualified specialist workshop. The display message is only shown while the vehicle is in motion.
The yellow
000Dwarning lamp lights up and the red 0008(USA
only)/ 000D(Canada only) indicator lamp flashes.
It is not possible to apply the electric parking brake manually.
X Shift the transmission to P.
X Visit a qualified specialist workshop. 0008(USA
only)000D
(Canada
only)
Turn On the Ignition to
Release the
Parking Brake The red
0008(USA only)/000D (Canada only) indicator lamp lights
up.
You attempted to release the electric parking brake while the
ignition was switched off.
X SmartKey: turn the SmartKey to position 1in the ignition lock.
X KEYLESS-GO: switch on the ignition.292
Display messagesOn-board computer and displays
SmartKey
Display messages Possible causes/consequences and
0001 Solutions
0002
Key Does Not
Belong to Vehicle You have put the wrong SmartKey in the ignition lock.
X
Use the correct SmartKey. 0002
Take
Your Key from
Ignition The SmartKey is in the ignition lock.
X
Remove the SmartKey. 0002
Obtain a New Key The SmartKey needs to be replaced.
X
Visit a qualified specialist workshop. 0002
Replace
Key Battery The batteries of the KEYLESS-GO key are discharged.
X
Change the batteries (Y page 81).0002
Don't Forget Your
Key This display message is displayed for a maximum of 60 seconds
and is simply a reminder.
You have opened the driver's door with the engine switched off.
The KEYLESS-GO key is not in the ignition lock.
X Remember to take the KEYLESS-GO key with you when you
leave the vehicle. 0002
Key Not Detected
(red display message) The KEYLESS-GO key is not in the vehicle.
Aw
arning tone also sounds.
If the engine is switched off, you can no longer loc kthe vehicle
centrally or start the engine.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 183).
X Locate the KEYLESS-GO key. The KEYLESS-GO key is not detected while the engine is running
because there is interference from a strong source of radio waves.
Aw
arning tone also sounds.
X Pull ove rand stop the vehicle safely as soo nas possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 183).
X Operate the vehicle with the SmartKey in the ignition lock. Display messages
319On-board computer and displays Z
X
To open: briefly press cover 0003at the top.
The ashtray opens.
X To remove the insert: push into recess
0021 from the right.
Ashtray insert 0002slides ou tslightly to the
right.
X Lift insert 0002up and out.
X To re-install the insert: place insert0002
into the holder and press down on the right
until it engages.
Vehicles without a Rear Seat Entertainment
System have an ashtray in the center console
in the rear compartment. Cigarette lighter
G
WARNING
You can burn yourself if you touch the hot
heating elemen torthe socket of the cigarette
lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children
unsupervised in the vehicle.
! The cigarette lighter in the center console
in the front compartment is not intended
for operating the tire inflation compressor. Your attention must always be focused on the
traffic conditions. Only use the cigarette
lighter when road and traffic conditions
permit.
X
Turn the SmartKey to position 2in the
ignition lock (Y page 163).
X To open: slide cover 0002to its foremost
position.
X Press in cigarette lighter 0003.
Cigarette lighter 0003will pop out
automatically when the heating element is
red-hot.
X To close: pull cover 0002back as far as it will
go. 12
Vsockets
General notes X
Turn the SmartKey to position 1in the
ignitio nlock (Y page 163).
With the exception of the socket in the front
center console, all socket scan be used for
accessories with a maximum curren tdraw of
240 W (20 A). The socket in the front center
console can be used for accessories with a
maximum current draw of 180 W (15 A).
Accessories include such items as lamps or
chargers for mobile phones.
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
i An emergency cut-out ensures that the
on-board voltage does not drop too low.If 348
FeaturesStowage and features
Observe the service intervals in the
Maintenance Booklet or contact a qualified
specialist workshop for more information.
! You should have all work involving the
battery carried out at aqualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery
yourself, make sure that:
R you switch off the engine and remove the
SmartKey. On vehicles with KEYLESS-
GO, ensure that the ignition is switched
off .C heck that all the indicator lamps in
the instrumentc luster are off.Otherwise,
electroni ccomponents, such as the
alternator, may be damaged.
R you first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic
system may be damaged.
R the transmission is locked in position P
after disconnecting the battery. The
vehicle is secured against rolling away.
You can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be installed securely
during operation.
Comply with safety precautions and take
protective measures when handling
batteries. WARNING
Fire, open flames and smoking are
prohibited when handling the
battery. Avoid creating sparks.
Battery acid is caustic. Avoid
contact with the skin, eyes or
clothing.
Wear suitable protective clothing,
in particular gloves, an apron and
a face mask. Immediately rinse acid splashes
off with clean water. Consult a
doctor if necessary. Wear eye protection.
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz
recommends that you only use batteries
which have been tested and approved for
your vehicle by Mercedes-Benz. These
batteries provide increased impact
protection to prevent vehicle occupants from
suffering acid burns should the battery be
damaged in the event of an accident.
In order for the battery to achieve the
maximum possible service life, it must always
be sufficiently charged.
The vehicle battery, like other batteries, can
discharge over time if you do not use the
vehicle. In this case, have the battery
disconnected at a qualified specialist
workshop. You can also charge the battery
with a charger recommended by Mercedes-
Benz.C ontact a qualified specialist workshop
for further information.
Have the battery charge level checked more
frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for
a lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked for a long period of time.
i Remove the SmartKey if you park the
vehicle and do not require any electrical
consumers. The vehicle will then use very
little energy, thus conserving battery
power. Battery (vehicle)
389Breakdown assistance Z
Do not start the vehicl
eusing a rapid charging device. If your vehicle's battery is discharged,
the engine can be jump-started from another vehicle or from a second battery using jumper
cables. Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or ajump-starting device.
R You may only jump-start the vehicle when the engine and exhaust system are cold.
R Do not start the engine if the battery is frozen. Let the battery thaw first.
R Only jump-start from batteries with a 12 V voltage rating.
R Only use jumper cables which have a sufficien tcross-section and insulated terminal clamps.
R If the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start. This charges the battery slightly.
R Make sure that the two vehicles do not touch.
Make sure that:
R the jumper cables are not damaged.
R when the jumper cables are connected to the battery, uninsulated sections of the terminal
clamp do not come into contact with other metal sections.
R the jumper cables cannot come into contact with parts such as the V-belt pulley or the fan.
These parts move when the engine is started and while it is running.
X Secure the vehicle by applying the electric parking brake.
X Shift the transmission to position P.
X Turn the SmartKey to position 0in the ignitio nlock and remove it (Y page 163). On vehicles
with KEYLESS-GO, make sure the ignition is switched off (Y page 163). All indicator lamps
in the instrument cluster must be off.
X Switch off all electrical consumers (e.g. radio, blower, etc.).
X Open the hood (Y page 366).Position number
001Fidentifies the charged battery of the other vehicle or an equivalent jump-
starting device. 392
Jump-startingBreakdown assistance
!
When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to position Pwhen
the driver's or front-passenger door are
opened, which could lead to damage to the
transmission.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! Vehicles with differential locks: make
sure the differential locks are in automatic
mode. When towing, the differential locks
must not be switched on. The transmission
may otherwise be damaged.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
! If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 438).
It is better to have the vehicle transported
than to have it towed.
If the vehicle has suffered transmission
damage, have it transported on a transporter
or trailer.
The automatic transmission must be in
position Nwhen the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2in
the ignition lock
R cannot release the electric parking brake
R cannot shift the automatic transmission to
position N
i Deactivate the automatic locking feature
(Y page 280). You could otherwise be locked out when pushing or towing the
vehicle. Installing/removing the towing eye
Installing the towing eye Example: towing eye mounting covers
0002 Front cover
0003 Back cover
Vehicles with a trailer tow hitch: if possible,
connect the towbar to the trailer tow hitch
(Y page 257).
The brackets for the screw-in towing eyes are
located in the bumpers. They are at the front
and at the rear, under the covers.
X Remove the towing eye from the vehicle
tool kit (Y page 382).
X To open the cover at the front: press the
mark on cover 0002inwards in the direction
of the arrow.
X To open the cover at the rear: insert a
flat, blunt object into the cutout and lever
cover 0003out of the bumper.
X Take cover 0002or0003 off the opening.
X Screw the towing eye in clockwise to the
stop and tighten it. 394
Towing and tow-startingBreakdown assistance