
X
To close: press closing button 0002on the
tailgate.
or
X Press and hold the 0004button on the
SmartKey until the tailgate closes.
Vehicles with KEYLESS-GO :you can
simultaneously close and lock the tailgate.
X Press locking button 0003on the tailgate.
If a KEYLESS-GO key is detected outside
the vehicle, the tailgate closes and locks.
All the doors must be shut and the
SmartKey located in the vicinity of the
tailgate.
i The tailgate cannot be opened and closed
with the SmartKey if there is a SmartKey in
the ignition.
If the tailgate touches an object while
closing, the closing procedure is
interrupted and the tailgate reopens.
i If a KEYLESS-GO key is detected in the
cargo compartment, the tailgate will not
lock. Opening/closing automatically from
inside
Important safety notes G
WARNING
Parts of the body could become trapped
during automatic closing of the tailgate.
Moreover, people, e.g. children, may be
standing in the closing area or may enter the
closing area during the closing process. There
is a risk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the 0004button on the SmartKey.
R press the remote operating switch on the
driver's door. R
press the closing or locking button on the
tailgate.
R pull the handle on the tailgate. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running,
particularly if the vehicle is moving, exhaust
fumes could enter the passenger
compartment. There is a risk of poisoning.
Turn off the engine before opening the
tailgate. Never drive with the tailgate open.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
i Tailgate opening dimensions
(Y page 446).
i The tailgate is equipped with an
automatic reversing feature. If an object
blocks or restricts the tailgate during the
closing process, the tailgate opens again
automatically.
Opening and closing You can open and close the tailgate from the
driver's seat when the vehicle is stationary
and unlocked.90
Cargo compartmentOpening and closing

X
Chec kwhether you have fastened seat
belt 0003properly (Y page 56).
The seat belt should:
R fit snugly across your body
R be routed across the middle of your
shoulder
R be routed in your pelvic area across the hip
joints
X Before starting off, adjust the rear-view
mirror and the exterior mirrors in such a
way that you have a good view of road and
traffic conditions( Ypage 118).
X Vehicles with a memory function: save
the seat, steering wheel and exterior mirror
settings with the memory function
(Y page 121). Seats
Important safety notes
G
WARNING
Children could become trapped if they adjust
the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. G
WARNING
You could lose control of your vehicle if you
do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint,
steering wheel and mirror and fasten your
seat belt before starting the engine. G
WARNING
If you adjust the seat height carelessly, you or
other vehicle occupants could be trapped and
thereby injured. Children in particular could accidentally press the electrical seat
adjustment buttons and become trapped.
There is a risk of injury.
While moving the seats, make sure that your
hands or other body parts do not get under
the lever assembly of the seat adjustment
system.
G
WARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. There is arisk of injury.
Make sure when adjusting aseat that no one
has any body parts in the sweep of the seat. G
WARNING
If head restraints are not installed and
adjusted correctly, they cannot provide
protection as intended. There is an increased
risk of injury in the head and neck area, e.g.
in the event of an accident or when braking.
Always drive with the head restraints
installed. Before driving off, make sure for
every vehicle occupant that the center of the
head restraint supports the back of the head
at about eye level. G
WARNING
The seat belt does not offer the intended level
of protection if the backrest is not in the
upright position .When braking or in the event
of an accident, you could slide underneath the
seat belt and sustain abdomen or neck
injuries, for example. This poses an increased
risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always make sure that the seat
is in the upright position. G
WARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seat whenever possible.
Regardless of seating position, children 12 Seats
103Seats, steering wheel and mirrors
Z

years old and under mus
tbe seated and
properly secured in an appropriately sized
child restraint system or booster seat
recommended for the size and weight of the
child. For additional information, see the
"Children in the vehicle" section.
Ac hild's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint.
! To avoid damage to the seats and the seat
heating, observe the following information:
R keep liquids from spilling on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not be used to dry
the seats.
R clean the seat covers as recommended;
see "Interior care".
R do not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating
materials, e.g. blankets, coats, bags,
seat covers, child seats or booster seats.
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged.
i It is not possible to remove the head
restraints from the front seats. The rear-
compartmenth ead restraints, however,
can be removed (Y page 106).
For more information, contact a qualified
specialist workshop. i
Further related subjects:
R Important safety notes on air bags
(Y page 44)
R Cargo compartment enlargement
(folding down the rear bench seat)
(Y page 340)
R Securing children in the vehicle
(Y page 60) Adjusting the seats electrically
0002
Head restraint height
0003 Seat cushion angle
0021 Seat height
0020 Seat fore-and-aft adjustment
001E Backrest angle
i Vehicles with memory function: if PRE-
SAFE ®
has been triggered, the front-
passenger seat will be moved to a better
position if it was previously in an
unfavorable position.
i You can store the seat settings using the
memory function (Y page 121). Adjusting the head restraints
General notes Pay attention to the important safety notes
(Y
page 103).
Do not rotate the head restraints of the front
and rear seats. Otherwise, you cannot adjust 104
SeatsSeats, steering wheel and mirrors

Rear seat head restraints
Adjusting the rear seat head restraint
height
X
Once the head restraint is fully lowered,
press release catch 0002.
X To raise: pull the head restraint up to the
desired position.
X To lower: press release catch 0002and push
the head restraint dow nuntil it is in the
desired position.
Removing and installing the rear seat
head restraints X
To remove: pull the head restraint up to
the stop.
X Press release catch 0002and pull the head
restraint ou tofthe guides.
X To re-install: insert the head restraint so
that the notches on the bar are on the left
when viewed in the direction of travel.
X Push the head restraint down until you hear
it engage in position. Rear seats (2nd and 3rd row of seats)
Important safety notes G
WARNING
If the seat and backrest are not engaged, they
can fold forwards, e.g. in the event of sudden
braking or an accident.
R This will cause the vehicle occupants to be
forced into the seat belt by a seat or
backrest which is not engaged. The seat
belt can no longer offer the intended level
of protection and could even cause injuries.
R Ac hild restraint system would no longer be
anchored or positioned correctly and would
not be able to perform its required function.
R The seat backrests cannot restrain objects
or loads in the cargo compartment.
There is an increased risk of injury.
Always make sure that the seat and backrest
are engaged as described:
R before traveling with a passenger on a seat
with the EASY-ENTRY/EXIT feature
R after you have adjusted the seat
R after the EASY-ENTRY/EXIT feature has
been used
R after the cargo compartment enlargement
has been folded forwards G
WARNING
The seat does not engage in the entry/exit
position. The seat could fold back suddenly,
e.g. when accelerating, braking, changing
direction suddenly or in the event of an
accident. Persons in the sweep of the seat
could become trapped. There is a risk of
injury.
Always fold back a seat which has been folded
forwards before you pull away.M ake sure that
the seat and backres tengage fully. G
WARNING
Childre ncould become trapped if they adjust
the seats, particularly when unattended.
There is a risk of injury. 106
SeatsSeats, steering wheel and mirrors

When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
G
WARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. There is arisk of injury.
Make sure when adjusting aseat that no one
has any body parts in the sweep of the seat.
Adjusting the backrest angle (second
row of seats) You can adjust the angle of the backrests in
the second row of seats. There are ten detent
positions to choose from.
X Pull the left or right release lever 0003
upwards in the direction of the arrow until
the relevant backrest 0002is fully released.
X Pull the backrest 0002forwards in the
direction of the arrow and allow it to
engage.
X To ensure that the backrest has engaged,
lean firmly against backrest 0002.
Folding the seats up/down (thir drow of
seats) General notes
!
Make sure that there is nothing on the
folded-down seats in the cargo
compartment. The cargo compartment
must be empty for th ethird row of seats to
be folded up. The seats or the objects in the cargo compartmentc
ould otherwise be
damaged.
Make sure that the seats in the third row
are empty and not blocked before folding
them down.
The 3rd row of seats consists of two
electrically foldable individual seats, which
can be lowered into the cargo compartment.
If the seat is not correctly locked in position,
the display message: 3rd Seat Row, Right Not Locked appears in the
multifunction display.
If you fold the seat back until it engages, the
display message disappears.
Pull the backrest firmly to ensure that it is fully
engaged.
The switches for folding the left or right-hand
seats up and down are marked: Lfor the left-
hand seat when viewed in the direction of
travel, Rfor the right-hand seat when viewed
in the direction of travel.
Folding forwards/back in the rear
compartment Example:
Rswitch
X To fold down: fold the right-hand outer
seat in the second row of seats forwards
(Y page 109).
X Briefly pull switch 0002.
The seat folds up.
X To stop the automatic folding: briefly pull
switch 0002again. Seats
107Seats, steering wheel and mirrors Z

Entry position
Exit position
G
WARNING
Whe nyou adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. There is arisk of injury.
Make sure when adjusting aseat that no one
has any body parts in the sweep of the seat.
i Further related subjects:
R Important safety notes on air bags
(Y page 44)
R Securing children in the vehicle
(Y page 60) If you wish to exit the 3rd row of seats, fold
down the outer seat on the right-hand side as
follows.
The release loop for the EASY-ENTRY/EXIT
feature is located at the bottom on the back
of each outer seat in the 2nd row. X
Pull on release loop 0002in the direction of
the arrow and hold in this position.
The backrest folds forwards.
X Pull on release loop 0002again in the
direction of the arrow and hold in this
position.
X Lift up the seat until it folds forwards.
i Vehicles with memory function:
The corresponding fron tseat moves
slightly forwards. Exit position
i
Vehicles with memory function:
Call up the programmed seat setting using
the memory buttons in order to return the
fron tseat to the saved position.
Moving the outer seats back to the normal
position (2nd row of seats) G
WARNING
If the seat and backrest are not engaged, they
can fold forwards, e.g. in the event of sudden
braking or an accident.
R This will cause the vehicle occupants to be
forced into the seat belt by a seat or
backrest which is not engaged. The seat
belt can no longer offer the intended level
of protection and could even cause injuries.
R Ac hild restraint system would no longer be
anchored or positioned correctly and would
not be able to perform its required function.
R The seat backrests cannot restrain objects
or loads in the cargo compartment.
There is an increased risk of injury. 110
SeatsSeats, steering wheel and mirrors

Problems with the seat ventilation
Problem Possible causes/consequences and
0001 Solutions
The seat ventilation has
switched off
prematurely or cannot
be switched on. The on-board voltage is too low because too many electrical
consumers are switched on.
X
Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat ventilation will
switch back on automatically. Steering wheel
Important safety notes
G
WARNING
You could lose control of your vehicle if you
do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint,
steering wheel and mirror and fasten your
seat belt before starting the engine. G
WARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. Adjusting the steering wheel
manually
G
WARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose
control of the vehicle. There is a risk of an
accident. Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion.
0002
Release lever
0003 To adjust the steering wheel height
0021 To adjust the steering wheel position
(fore-and-aft adjustment)
X Push release lever 0002down completely.
The steering column is unlocked.
X Adjust the steering wheel to the desired
position.
X Push release lever 0002up completely.
The steering column is locked.
X Check if the steering column is locked.
When doing so, try to push the steering
wheel up or down or try to move it in the
fore-and-aft direction. Steering wheel
115Seats, steering wheel and mirrors Z

Problems with the steering wheel heating
Problem Possible causes/consequences and
0001 Solutions
The steering wheel
heating has switched
off prematurely or
cannot be switched on. The on-board voltage is too low because too many electrical
consumers are switched on.
X
Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting. EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants –particularly childre n–could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is
making adjustments, make sure that no one
has any body parts in the sweep of the
steering wheel.
If somebody becomes trapped:
R press one of the memory function position
buttons, or
R move the switch for steering wheel
adjustmen tinthe opposite direction to that
in which the steering wheel is moving.
The adjustment process is stopped. G
WARNING
If children activate the EASY-ENTRY/EXIT
feature, they can become trapped,
particularly when unattended. There is a risk
of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. G
WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident. Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board
computer (Y page 281).
Position of the steering wheel when the
EASY-ENTRY/EXIT featurei s active The steering wheel swings upwards when
you:
R
remove the SmartKey from the ignition lock
R open the driver's door with KEYLESS-GO in
position 1
R open the driver's door and the SmartKey is
in position 0or 1in the ignition lock
i The steering wheel only moves upwards if
it has not already reached the upper end
stop.
Position of the steering wheel for
driving The steering wheel is moved to the last
selected position when:
R
the driver's door is closed
R you insert the SmartKey into the ignition
lock
or
R you press the Start/Stop button once on
vehicles with KEYLESS-GO
When you close the driver's door with the
ignition switched on, the steering wheel is Steering wheel
117Seats, steering wheel and mirrors Z