Problem Possible causes/consequences and
0001 Solutions
The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 390).
or
X Jump-start the vehicle (Y page 391).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. Ad
oor is open. Therefore, the SmartKey cannot be detected as
easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the automatic transmission out of
parking position P.
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure 84
DoorsOpening and closing
Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 28).Correct driver's seat position
G
WARNING
You could lose control of your vehicle if you
do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R faste nthe seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint,
steering wheel and mirror and fasten your
seat belt before starting the engine. X
Observe the safety guidelines on seat
adjustment (Y page 103).
X Make sure that seat 0021is adjusted
properly.
Electrical seat adjustment (Y page 104)
When adjusting the seat, make sure that:
R you are as far away from the driver's air bag
as possible.
R you are sitting in a normal upright position.
R you can fasten the seat belt properly.
R you have moved the backrest to an almost
vertical position.
R you have set the seat cushion angle so that
your thighs are gently supported.
R you can depress the pedals properly.
X Check whether the head restraint is
adjusted properly.
When doing so, make sure that you have
adjusted the head restraint so that the back
of your head is supported at eye level by
the center of the head restraint.A lso make
sure that you have adjusted the head
restraint so that the back of your head is as
close to the head restraint as possible .This
will be the case if the head restraint is
adjusted correctly (Y page 105).
X Observe the safety guidelines on steering
wheel adjustment (Y page 115).
X Make sure that steering wheel 0002is
adjusted properly.
Adjusting the steering wheel manually
(Y page 115)
Adjusting the steering wheel electrically
(Y page 116)
When adjusting the steering wheel, make
sure that:
R you can hold the steering wheel with your
arms slightly bent.
R you can move your legs freely.
R you can see all the displays in the
instrumentc luster clearly.
X Observe the safety guidelines for seat belts
(Y page 54). 102
Correct driver's seat positionSeats, steering wheel and mirrors
Problems with the seat ventilation
Problem Possible causes/consequences and
0001 Solutions
The seat ventilation has
switched off
prematurely or cannot
be switched on. The on-board voltage is too low because too many electrical
consumers are switched on.
X
Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat ventilation will
switch back on automatically. Steering wheel
Important safety notes
G
WARNING
You could lose control of your vehicle if you
do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint,
steering wheel and mirror and fasten your
seat belt before starting the engine. G
WARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. Adjusting the steering wheel
manually
G
WARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose
control of the vehicle. There is a risk of an
accident. Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion.
0002
Release lever
0003 To adjust the steering wheel height
0021 To adjust the steering wheel position
(fore-and-aft adjustment)
X Push release lever 0002down completely.
The steering column is unlocked.
X Adjust the steering wheel to the desired
position.
X Push release lever 0002up completely.
The steering column is locked.
X Check if the steering column is locked.
When doing so, try to push the steering
wheel up or down or try to move it in the
fore-and-aft direction. Steering wheel
115Seats, steering wheel and mirrors Z
Crash-responsive emergency lighting
The interio rlighting is activated automatically
if the vehicle is involved in an accident.
X To switch off the crash-responsive
emergency lighting: press the hazard
warning lamp button.
or
X Loc kand then unlock the vehicle using the
SmartKey. Replacing bulbs
Important safety notes
Xenon bulbs G
DANGER
Xeno nbulbs carry a high voltage. You can get
an electric shock if you remove the cover of
the Xenon bulb and touch the electrical
contacts. There is a risk of fatal injury.
Never touch the parts or the electrical
contacts of the Xenon bulb. Always have work
on the Xenon bulbs carried out at a qualified
specialist workshop.
If your vehicle is equipped with Xenon bulbs,
you can recognize this by the following: the
cone of light from the Xenon bulbs moves
from the top to the bottom and back again
when you start the engine. For this to be
observed, the lights must be switched on
before starting the engine.
Bulbs and lamps are an important aspec tof
vehicle safety .You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly.
Other bulbs G
WARNING
Bulbs, lamps and connectors can get very hot
when operating. If you change a bulb, you
could burn yourself on these components.
There is a risk of injury. Allow these components to cool down before
changing a bulb.
There are bulbs other than the Xenon bulbs
that you cannot replace. Replace only the
bulbs listed (Y page 133). Have the bulbs that
you cannot replace yourself changed at a
qualified specialist workshop.
If you require assistance changing bulbs,
consult a qualified specialist workshop.
Do not touch the glass tube of new bulbs with
your bare hands. Even minor contamination
can burn into the glass surface and reduce
the service life of the bulbs. Always use a lint-
free cloth or only touch the base of the bulb
when installing.
Only use bulbs of the correc ttype.
If the new bulb still does no tlight up, consult
a qualified specialist workshop.
Bulbs and lamps are an importan taspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly. Overview:c
hanging bulbs/bulb types
You can change the following bulbs. The bulb
type can be found in the legend. Halogen headlamps
0002
Low-beam headlamp: H7 55 W
0003 High-beam headlamp: H7 55 W Replacing bulbs
133Lights and windshield wipers Z
Problems with the windshield wipers
Problem Possible causes/consequences and
0001 Solutions
The windshield wipers
are jammed. Leaves or snow, for example, may be obstructing the windshield
wiper movement.T
he wiper motor has been deactivated.
X For safety reasons, you should remove the SmartKey from the
ignition lock.
or
X Switch off the engine using the Start/Stop button and open the
driver's door.
X Remove the cause of the obstruction.
X Switch the windshield wipers back on. The windshield wipers
fail completely. The windshield wiper drive is malfunctioning.
X
Select another wiper speed on the combination switch.
X Have the windshield wipers checked at a qualified specialist
workshop. Windshield wipers
139Lights and windshield wipers Z
Problems with the engine
Problem Possible causes/consequences and
0001 Solutions
The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Try to start the engine again (Y page 165). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 391).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. The engine is not
running smoothly and
is misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it. The coolant
temperature gauge
shows a value above
248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X
Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 369). Observe the warning
notes as you do so and add coolant if necessary. 168
DrivingDriving and parking
Opening
X
Switch the engine off.
X Remove the SmartKey from the ignition
lock.
X KEYLESS-GO: open the driver’s door.
This corresponds to key position 0: "key
removed".
The driver’s door can be closed again.
X Press the fuel filler flap in the direction of
arrow 0002.
The fuel filler flap swings up.
X Turn the fuel filler flap counter-clockwise
and remove it.
X Inser tthe fuel filler cap into the holder
bracket on the inside of filler flap 0003.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, attach and
refuel.
X Only fill the tank until the pump nozzle
switches off.
i Do not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leak out.
Closing X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
i Close the fuel filler flap before locking the
vehicle.
i If you are driving with the fuel filler cap
open, the 0012reserve fuel warning lamp
flashes.
In addition, the 0010Check Engine warning
lamp may light up (Y page 329).
Am essage appears in the multifunction
display ( Ypage 305).
For further information on warning and
indicator lamps in the instrument cluster,
see (Y page 329). Refueling
179Driving and parking Z
Limited braking performance on salt-
treated roads
If you drive on salted roads, a layer of salt
residue may for
monthe brake discs and
brake pads. This can result in a significantly
longer braking distance.
R Brake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
R Carefully depress the brake pedal and the
beginning and end of a journey.
R Maintain a greater distance to the vehicle
ahead.
Servicing the brakes !
If the red brake warning lamp lights up in
the instrumentc luster and you hear a
warning tone while the engine is running,
the brake fluid level may be too low.
Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked
immediately. This work should be carried
out at a qualified specialist workshop.
! A function or performance test should
only be carried out on a2-axle
dynamometer. If you are planning to have
the vehicle tested on such a dynamometer,
contact an authorized Mercedes-Benz
Center to obtain further information first.
Otherwise, you could damage the drive
train or the brake system.
! Because ESP ®
is an automatic system,
the engine and ignition must be switched
off (SmartKey in position 0or 1or Start/
Stop button in position 0or 1) when the
electri cparking brake is being tested on a
brake dynamomete r(maximum
10 seconds).
Braking triggered automatically by ESP ®
may seriously damage the brake system. All checks and maintenance work on the
brake system must be carried out at a
qualified specialist workshop
.Consult a
qualified specialist workshop to arrange this.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the
functionality of your brakes at regular
intervals. To do so, press firmly on the brake
pedal when driving at a high speed. This
improves the grip of the brake pads.
You can find a description of Brake Assist
(BAS) on (Y page 67) or of BAS PLUS on
(Y page 67).
Mercedes-Benz recommends that you only
have brake pads/linings installed on your
vehicle which have been approved for
Mercedes-Benz vehicles or which correspond
to an equivalent quality standard. Brake
pads/linings which have not been approved
for Mercedes-Benz vehicles or which are not
of an equivalent quality could affect your
vehicle's operating safety.
Mercedes-Benz recommends that you only
use brake fluid that has been specially
approved for your vehicle by Mercedes-Benz,
or which corresponds to an equivalent quality
standard. Brake fluid which has not been
approved for Mercedes-Benz vehicles or
which is not of an equivalent quality could
affect your vehicle's operating safety.
High-performance brake system for
AMG vehicles The high-performance brake system is
designed for heavy loads. This may lead to
noise when braking. This will depend on:
R
Speed
R Braking force
R Environmental conditions, such as
temperature and humidity
The wear of individual components of the
brake system, such as the brake pads/linings 188
Driving tipsDriving and parking