Problem Possible causes/consequences and
0001 Solutions
0008
(USA only)
000D (Canada only)
The red electric parking
brake indicator lamp
flashes or lights up
and/or
000D
warning lamp for the
electric parking brake
lights up. X
Observe the additional display messages in the multifunction
display. 001F
The red SRS warning
lamp is lit while the
engine is running.
There is a malfunction in the SRS (Supplemental Restraint
System).
G WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
X Drive on carefully.
X Have SRS checked at a qualified specialist workshop
immediately.
For further information about SRS, see (Y page 43).328
Warning and indicator lamps in the instrument clusterOn-board computer and displays
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similars ituations:
R when towing the vehicle
R in the car wash
! Neve rclean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
! Make sure that:
R the side windows and the sliding sunroof
are fully closed.
R the ventilation/heating is switched off
(the OFF button has been pressed).
R the windshield wiper switch is in position
0.
Otherwise, the vehicle might be damaged.
! In car washes with a towing mechanism,
make sure that the automatic transmission is in transmission position
N, otherwise the
vehicle could be damaged.
R Vehicles with a SmartKey:
Do not remove the SmartKey from the
ignition lock. Do not open the driver's
door or front-passenger door when the
engine is switched off .Otherwise, the
automatic transmission selects park
position Pautomatically and locks the
wheels .You can prevent this by shifting
the automatic transmission to N
beforehand.
R Vehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P
automatically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N:
X Make sure the vehicle is stationary and the
ignition is switched off.
X Turn the SmartKey to position
2(Y page 163) in the ignition lock.
Use the SmartKey instead of the Start/
Stop button on vehicles with KEYLESS-GO.
X Depress and hold the brake pedal.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the
SmartKey in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield. 372
CareMaintenance and care
Do not start the vehicl
eusing a rapid charging device. If your vehicle's battery is discharged,
the engine can be jump-started from another vehicle or from a second battery using jumper
cables. Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or ajump-starting device.
R You may only jump-start the vehicle when the engine and exhaust system are cold.
R Do not start the engine if the battery is frozen. Let the battery thaw first.
R Only jump-start from batteries with a 12 V voltage rating.
R Only use jumper cables which have a sufficien tcross-section and insulated terminal clamps.
R If the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start. This charges the battery slightly.
R Make sure that the two vehicles do not touch.
Make sure that:
R the jumper cables are not damaged.
R when the jumper cables are connected to the battery, uninsulated sections of the terminal
clamp do not come into contact with other metal sections.
R the jumper cables cannot come into contact with parts such as the V-belt pulley or the fan.
These parts move when the engine is started and while it is running.
X Secure the vehicle by applying the electric parking brake.
X Shift the transmission to position P.
X Turn the SmartKey to position 0in the ignitio nlock and remove it (Y page 163). On vehicles
with KEYLESS-GO, make sure the ignition is switched off (Y page 163). All indicator lamps
in the instrument cluster must be off.
X Switch off all electrical consumers (e.g. radio, blower, etc.).
X Open the hood (Y page 366).Position number
001Fidentifies the charged battery of the other vehicle or an equivalent jump-
starting device. 392
Jump-startingBreakdown assistance
X
Slide cover 0002of positive terminal 0003in the direction of the arrow.
X Connect positive terminal 0003on your vehicle to positive terminal 0021of donor battery 001F
using the jumper cable, always begi nwith positive terminal 0003on your own vehicle first.
X Start the engine of the dono rvehicle and run it at idling speed.
X Connec tnegative terminal 0020of donor battery 001Fto ground point 001Eof your vehicle using
the jumper cable, connecting the jumper cable to donor battery 001Ffirst.
X Start the engine.
X Before disconnecting the jumper cables, let the engin erun for several minutes.
X First, remove the jumper cables from earth point 001Eand negative terminal 0020, then from
positive clamp 0003and positive terminal 0021. Begin each time at the contacts on your own
vehicle first.
X Close cover 0002of positive terminal 0003after removing the jumper cables.
X Have the battery checke dataqualified specialist workshop.
i Jump-starting is not considered to be a normal operating condition.
i Jumper cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop. Towing and tow-starting
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longer available if:
R the engine is not running.
R the brake system or the power steering is
malfunctioning.
R there is a malfunction in the voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
If the weight of the vehicle to be towed or tow-
started is greater than the permissible gross
weight of your vehicle:
R the towing eye could detach itself
R the vehicle/trailer combination could
rollover. There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the
permissible gross weight of your vehicle.
G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
! Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
this could damage the vehicle. If in doubt,
recover the vehicle with acrane.
! When towing, pull away slowly and
smoothly .Ifthe tractive power is too high,
the vehicles could be damaged. Towing and tow-starting
393Breakdown assistance Z
!
When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to position Pwhen
the driver's or front-passenger door are
opened, which could lead to damage to the
transmission.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! Vehicles with differential locks: make
sure the differential locks are in automatic
mode. When towing, the differential locks
must not be switched on. The transmission
may otherwise be damaged.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
! If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 438).
It is better to have the vehicle transported
than to have it towed.
If the vehicle has suffered transmission
damage, have it transported on a transporter
or trailer.
The automatic transmission must be in
position Nwhen the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2in
the ignition lock
R cannot release the electric parking brake
R cannot shift the automatic transmission to
position N
i Deactivate the automatic locking feature
(Y page 280). You could otherwise be locked out when pushing or towing the
vehicle. Installing/removing the towing eye
Installing the towing eye Example: towing eye mounting covers
0002 Front cover
0003 Back cover
Vehicles with a trailer tow hitch: if possible,
connect the towbar to the trailer tow hitch
(Y page 257).
The brackets for the screw-in towing eyes are
located in the bumpers. They are at the front
and at the rear, under the covers.
X Remove the towing eye from the vehicle
tool kit (Y page 382).
X To open the cover at the front: press the
mark on cover 0002inwards in the direction
of the arrow.
X To open the cover at the rear: insert a
flat, blunt object into the cutout and lever
cover 0003out of the bumper.
X Take cover 0002or0003 off the opening.
X Screw the towing eye in clockwise to the
stop and tighten it. 394
Towing and tow-startingBreakdown assistance
Removing the towing eye
X
Loosen the towing eye and unscrew it.
X Attach cover 0002or0003 to the bumper and
press until it engages.
X Place the towing eye in the vehicle tool kit. Towing
avehicle with both axles on
the ground
It is importan tthat you observe the safety
instructions when towing away your vehicle
(Y page 393).
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove
the SmartKey from the ignition lock.
In order to ensure that the automatic
transmission stays in position Nwhen towing
the vehicle, you must observe the following
points:
X Make sure that the vehicle is stationary and
the SmartKey in the ignition lock is in
position 0.
X Turn the SmartKey to position 2in the
ignition lock.
On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop button
(Y page 163).
X Depress and hold the brake pedal.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the electric parking brake.
X Leave the SmartKey in position 2in the
ignition lock.
X Switch on the hazard warning lamps
(Y page 128).
i In order to signal a change of direction
when towing the vehicle with the hazard
warning lamps switched on, use the
combination switch as usual. In this case,
only the indicator lamps for the direction of
travel flash. After resetting the combination switch, the hazard warning
lamp starts flashing again. Transporting the vehicle
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged.
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or
transporter if you wish to transport it.
X Turn the SmartKey to position 2in the
ignition lock.
X Shift the automatic transmission to
position N.
As soon as the vehicle is loaded:
X Prevent the vehicle from rolling away by
applying the electric parking brake.
X Shift the automatic transmission to
position P.
X Turn the SmartKey to position 0in the
ignition lock and remove it.
X Secure the vehicle. Information on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
If the vehicle has transmission damage or
damage to the front or rear axle, have it
transported on a transporter or trailer.
In the event of damage to the electrical
system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position
N, you must provide power to the vehicle's
electrical system in the same way as when
jump-starting (Y page 391).
Have the vehicle transported on a transporter
or trailer. Towing and tow-starting
395Breakdown assistance Z
Direction of rotation
Tires with a specified direction of rotation
have additional benefits, e.g. if there is a risk
of hydroplaning .You will only gain these
benefits if the correct direction of rotation is
observed.
An arrow on the sidewall of the tire indicates
its correct direction of rotation. Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protec tthe
tires from oil, grease, gasoline and diesel. Cleaning the wheels
G
WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components.
Components damaged in this way may fail
unexpectedly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced
immediately. Mounting
awheel
Preparing the vehicle X
Vehicle with emergency spare wheel:
whe nmounting the emergency spare
wheel in the event of a flat tire, follow the
additional notes on vehicle preparation
under "Flat tire" (Y page 383).
X Park the vehicle on firm, non-slippery and
level ground.
X Unload heavy luggage.
X Apply the electric parking brake manually.
X Bring the front wheels into the straight-
ahead position.
X Shift the transmission to position P.X
Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 163).
X If included in the vehicle equipment, take
the tire-change tool kit out of the vehicle.
X Secure the vehicle to prevent it from rolling
away.
i Apart from certain country-specific
variations, vehicles are not equipped with
a tire-change tool kit. For information on
which tools are required to perform a wheel
change on your vehicle, consult an
authorized Mercedes-Benz Center.
Necessary wheel-changing tools can
include, for example:
R Jack
R Wheel chock
R Lug wrench
Securing the vehicle to prevent it from
rolling away If your vehicle is equipped with a wheel chock,
it can be found in the tire-change tool kit
(Y
page 382). 424
Changing
awheelWheels and tires
The folding wheel chock is an additional
securing measure to prevent the vehicle from
rolling away, for example when changing a
wheel.
X Fold both plates upwards 0002.
X Fold out lower plate 0003.
X Guide the lugs on the lower plate fully into
the openings in base plate 0021.Securing the vehicle on level ground
X
On level ground: place chocks or other
suitable items under the fronta nd rearof
the wheel tha tis diagonally opposite the
wheel you wish to change. Securing the vehicle on slight downhill gradients
X On light downhill gradients: place
chocks or other suitable items in front of
the wheels of the front and rear axle.
Raising the vehicle G
WARNING
If you do not position the jack correctly at the
appropriate jacking point of the vehicle, the jack could tip over with the vehicle raised.
There is a risk of injury.
Only position the jack at the appropriate
jacking point of the vehicle. The base of the
jack must be positioned vertically, directly
under the jacking point of the vehicle.
! AMG vehicles with "Minispare"
emergency spare wheel: use the
"Minispare" emergency spare wheel only
on the rear axle. If you mount the
"Minispare" emergency spare wheel on the
front axle, this could result in damage to the
brake system.
If a tire on the front axle is defective, an
intact wheel from the rear axle must first
be replaced with the "Minispare"
emergency spare wheel. The defective
wheel on the front axle can then be
replaced with the intact wheel from the rear
axle.
Make sure to note the placard on the
"Minispare" emergency spare wheel.
! The jack is designed exclusively for
jacking up the vehicle at the jacking points.
Otherwise, your vehicle could be damaged.
The following must be observed when raising
the vehicle:
R to raise the vehicle, only use the vehicle-
specific jack that has been tested and
approved by Mercedes-Benz.Ifu sed
incorrectly, the jack could tip over with the
vehicle raised.
R the jack is designed only to raise and hold
the vehicle for a short time while a wheel
is being changed. It is not suited for
performing maintenance work under the
vehicle.
R avoid changing the wheel on uphill and
downhill slopes.
R before raising the vehicle, secure it from
rolling away by applying the parking brake
and inserting wheel chocks. Never
disengage the parking brake while the
vehicle is raised. Changing
awheel
425Wheels and tires Z