Problems with PARKTRONIC
Problem Possible causes/consequences and
0001 Solutions
Only the red segments
in the PARKTRONIC
warning displays are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is
deactivated after
approximately five
seconds, and the
indicator lamp in the
PARKTRONIC button
lights up. PARKTRONIC has malfunctioned and has switched off.
X
If problems persist, have PARKTRONIC checked at a qualified
specialist workshop. Only the red segments
in the PARKTRONIC
warning displays are lit.
PARKTRONIC is
deactivated after
approximately five
seconds. The PARKTRONIC sensors are dirty or there is interference.
X
Cleant he PARKTRONIC sensors (Y page 375).
X Switch the ignition back on. The problem may be caused by an external source of radio or
ultrasound waves.
X See if PARKTRONIC functions in a different location. Active Parking Assist
Important safety notes Active Parking Assist is merely an aid. It is not
a replacement for your attention to your
immediate surroundings. You are always
responsible for safe maneuvering, parking
and exiting a parking space. When
maneuvering, parking or pulling out of a
parking space, make sure that there are no
persons, animals or objectsint he area in
which you are maneuvering. G
WARNING
The vehicle swings out when parking and in
doing so could cross into the opposite lane.
This could result in a collision with another
road user. There is a risk of an accident.
Pay attention to other road users when
parking. Stop the vehicle if necessary or cancel the Active Parking Assist parking
procedure.
! If unavoidable, you should drive over
obstacles such as curbs slowly and not at
a sharp angle. Otherwise, you may damage
the wheels or tires.
Active Parking Assist may possibly indicate
parking spaces which are not suitable for
parking, for example:
R where parking or stopping is prohibited
R in front of driveways or entrances and exits
R on unsuitable surfaces Driving systems
221Driving and parking Z
Parking tips:
R
On narrow roads, drive as close to the
parking space as possible.
R Parking spaces that are littered, overgrown
or partially occupied by trailer drawbars
might be identified incorrectly or not at all.
R Snowfall or heavy rain may lead to a parking
space being measured inaccurately.
R Pay attention to the PARKTRONIC
(Y page 219) warning messages during the
parking procedure.
R When transporting a load which protrudes
from your vehicle, you should not use
Active Parking Assist.
R Never use Active Parking Assist when snow
chains are installed.
R Make sure that the tire pressures are
always correct. This has adirec tinfluence
on the parking characteristics of the
vehicle.
General notes Active Parking Assist is an electronic parking
aid with ultrasound. Ultrasound is used to
measure the road on both sides of the vehicle.
As
uitable parking space is indicated by the
parking symbol. Active steering intervention
can assis tyou during parking.
You may also use PARKTRONIC
(Y page 217). When PARKTRONIC is switched
off, Active Parking Assist is also unavailable.
Use Active Parking Assist for parking spaces:
R that are parallel to the direction of travel
R that are on straight roads, not bends
R that are on the same level as the road, e.g.
not on the pavement
Detecting parking spaces G
WARNING
If there are objects above the detection range,
Active Parking Assist may turn prematurely.
You may cause a collision as a result. There is
a risk of an accident. If there are objects above the detection range,
stop and deactivate Active Parking Assist.
Objects located above the height range of
Active Parking Assist will not be detected
when the parking space is measured. These
are not taken into account when the parking
procedure is calculated, e.g. overhanging
loads, tail sections or loading ramps of goods
vehicles. In some circumstances, Active
Parking Assist may therefore guide you into
the parking space too early. 0002
Detected parking space on the left
0003 Parking symbol
0021 Detected parking space on the right
Active Parking Assist is switched on
automatically when driving forwards. The
system is operational at speeds of up to
approximately 22 mph (35 km/h) .While in
operation, the system independently locates
and measures parking spaces on both sides
of the vehicle. When driving at speeds below
19 mph (30 km/h), you will see the parking
symbol as a status indicator in the instrument
cluster. By default, Active Parking Assist only
displays parking spaces on the front-
passenger side. Parking spaces on the
driver's side are displayed as soon as the turn
signal on the driver's side is activated. To park
on the driver's side, you must leave the
driver's side turn signal switched on. This
must remain switched on until you
acknowledge the use of Active Parking Assist
by pressing the 000Bbutton on the
multifunction steering wheel.
When a parking space has been detected, an
arrow towards the right or the left also
appears. 222
Driving systemsDriving and parking
Active Parking Assist will only detect parking
spaces:
R tha tare parallel to the direction of travel
R that are at least 59 in (1.5 m) wide
R that are at least 51 in (1.3 m) longer than
yourv ehicle
Ap arking space is displayed while you are
driving past it, and until you are
approximately 50 ft (15 m) away from it.
Parking G
WARNING
Active Parking Assist merely aids you by
intervening actively in the steering. If you do
not brake there is a risk of an accident.
Always apply the brakes yourself when
maneuvering and parking.
X Stop the vehicle when the parking space
symbol shows the desired parking space in
the instrument cluster.
X Shift the transmission to position R.
The Start Park Assist? Yes: OK No: 0007
message appears in the multifunction
display.
X To cancel the procedure: press the
0007 button on the multifunction steering
wheel or pull away.
or
X To park using Active Parking Assist:
press the 000Bbuttonont he multifunction
steering wheel.
The Park Assist active Accelerate and brake Observe surroundings
message appears in the multifunction
display.
X Let go of the multifunction steering wheel.
X Back up the vehicle, being ready to brake
at all times. When backing up, drive at a
speed below approximately 6mph
(10 km/h). Otherwise Active Parking Assist
will be canceled.
i In tight parking spaces, you will achieve
the best parking results by backing up as far as possible. When doing so, also
observe the PARKTRONIC messages.
X Stop as soon as PARKTRONIC sounds the
continuous warning tone, if not before.
Maneuvering may be required in tight
parking spaces.
The Park Assist active Select D Observe surroundings message appears in
the multifunction display.
X Shift the transmission to position Dwhile
the vehicle is stationary.
Active Parking Assist immediately steers in
the other direction.
The Park Assist active Accelerate and brake Observe surroundings
message appears in the multifunction
display.
i You will achieve the best results by
waiting for the steering procedure to
complete before pulling away.
X Drive forwards and be ready to brake at all
times.
X Stop as soon as PARKTRONIC sounds the
continuous warning tone, if not before.
The Park Assist active Select R Observe surroundings message appears in
the multifunction display.
Further transmission shift smay be
necessary.
As soon as the parking procedure is
complete, the Park Assist switched off message appears in the multifunction
display. PARKTRONIC is still available.
X
Maneuver if necessary.
X Always observe the warning messages
displayed by PARKTRONIC ( Ypage 219).
Parking tips:
R The way your vehicle is positioned in the
parking space after parking is dependent
on various factors. These include the
positio nand shape of the vehicles parked
in front and behind it and the conditions of
the location. It may be the case tha tActive
Parking Assist guides you too far into a Driving systems
223Driving and parking Z
parking space, or not far enough into it. In
some cases, it may also lead you across or
onto the curb. If necessary, you should
cancel the parking procedure with Active
Parking Assist.
R You can also engage forward gear
prematurely. The vehicle redirects and
does not drive as far into the parking space.
Should the gear change occur too soon to
achieve a sensible parking position, the
parking procedure will be aborted.
R You can intervene in the steering procedure
to correct it at any time. Active Parking
Assist will then be canceled.
Exiting aparking space G
WARNING
Active Parking Assist doe snot monitor street
traffic .Insome cases, the vehicle will also
take you onto sections of the oncoming lane
when exiting a parking space.
You are responsible for safety at all times and
must pay attention to any road users
approaching or passing. Stop the vehicle if
necessary or cancel Active Parking Assist.
Active Parking Assist can only assist you with
exiting a parking space if you have parked the
vehicle using Active Parking Assist.
X Start the engine.
X Switch on the turn signal on the side facing
the street.
X Shift the transmission to position Dor R.
The Start Park Assist? Yes: OK No: 0007
message appears in the multifunction
display.
X To cancel the procedure: press the
0007 button on the multifunction steering
wheel or pull away.
or
X To exit aparking space using Active
Parking Assist: press the000Bbutton on
the multifunctio nsteering wheel.
The Park Assist Active Accelerate and Brake Observe Surroundings message appears in the multifunction
display.
X Let go of the multifunctio nsteering wheel.
X Reverse the vehicle or drive forwards, being
ready to brake at all times. Do not exceed
a maximum speed of approximately
6 mph (10 km/h) when exiting a parking
space .Otherwise, Active Parking Assist will
be deactivated.
X Stop as soon as PARKTRONIC sounds the
continuous warning tone, if not before.
X Shift the transmission to position Dor Ras
required while the vehicle is stationary.
Active Parking Assist immediately steers in
the other direction.
i You will achieve the best results by
waiting for the steering procedure to
complete before pulling away.
If you back up after activation, the steering
wheel is moved to the straight-ahead
position.
X Drive forwards or back up the vehicle, being
ready to brake at all times.
X Stop as soon as PARKTRONIC sounds the
continuous warning tone, if not before.
X Drive forwards and back up as instructed
by the PARKTRONIC warning displays.
Once you have exited the parking space
completely, the steering whee lis moved to
the straight-ahead position. You hear a tone
and the message Park Assist Finished appears in the multifunction display. You will
then have to steer and merge into traffic on
your own. PARKTRONIC is still available.
Canceling Active Parking Assist
X
Stop the movement of the multifunction
steering wheel or steer yourself.
Active Parking Assist will be canceled at
once. The Park Assist Canceled 224
Driving systemsDriving and parking
message appears in the multifunction
display.
or
X Press the PARKTRONIC button on the
center console (Y page 219).
PARKTRONIC is switched off and Active
Parking Assist is immediatel ycanceled.
The Park Assist Canceled message
appears in the multifunction display.
Active Parking Assist is canceled
automatically if:
R parking using Active Parking Assist is no
longer possible.
R you are driving faster than 6mph
(10 km/h).
R a wheel spins, ESP ®
intervenes or fails .The
000F warning lamp lights up in the
instrument cluster.
Aw arning tone sounds. The parking symbol
disappears and the multifunction display
shows the Park Assist Canceled message.
When Active Parking Assist is canceled, you
must steer again yourself.
Towing
atrailer For vehicles with a trailer tow hitch, the
minimum length for parking spaces is slightly
increased.
If you have attached a trailer to your vehicle,
you should not use Active Parking Assist.
Once the electrical connectio nis established
between your vehicle and the trailer, Active
Parking Assist is no longer available.
PARKTRONIC is deactivated for the rear area. Rear view camera
Important safety notes The rear view camera is only an aid. It is not
a replacement for your attention to your
immediate surroundings. You are always
responsible for safe maneuvering and
parking. When maneuvering or parking, make sure that there are no persons, animals or
objects in the area in which you are
maneuvering.
Under the following circumstances, the rear
view camera will not function, or will function
in a limited manner:
R the tailgate is open
R in heavy rain, snow or fog
R at night or in very dark places
R if the camera is exposed to very bright light
R if the area is lit by fluorescent light or LED
lighting (the display may flicker)
R if there is a sudden change in temperature,
e.g. when driving into a heated garage in
winter
R if the camera lens is dirty or obstructed
R if the rear of your vehicle is damaged.In
this event, have the camera positio nand
setting checked at a qualified specialist
workshop.
General notes Rear view camera
0002is in the handle on the
tailgate.
Rear view camera 0002is an optical parking and
maneuvering aid. It shows the area behind
your vehicle with guide lines in the COMAND
display.
The area behind the vehicle is displayed as a
mirror image, as in the rear view mirror.
i The text of messages shown in the
COMAND display depends on the language
setting. The following are examples of rear Driving systems
225Driving and parking Z
view camera messages in the COMAND
display.
Activating/deactivating the rear view
camera X
To activate: make sure that the SmartKey
is in position 2in the ignition lock.
X Make sure that the function "show rear
view camera display" is selected in
COMAND.
X Engage reverse gear.
The area behind the vehicle is show ninthe
COMAND display with guide lines.
X To change the function mode for
vehicles with trailer tow hitch: using the
COMAND controller, select symbol 0002for
the "Reverse parking" function or
symbol 0003for "Coupling up a trailer" (see
the separate COMAND operating
instructions).
The symbol of the selected function is
highlighted.
To deactivate: the rear view camera is
deactivated if you:
R shift the transmission to position P
R drive forwards 33 ft (10 m)
R shift the transmission from Rto another
position (after 15 seconds)
R drive forwards at a speed of over 5mph
(10km/h) Displays in the COMAND display The rear view camera may show a distorted
view of obstacles, show them incorrectly or
not at all. The rear view camera does not show
objects in the following positions:
R
very close to the rear bumper
R under the rear bumper
R in the area immediately above the tailgate
handle
! Objects not at ground level may appear to
be further away than they actually are, e.g.:
R the bumper of a parked vehicle
R the drawbar of a trailer
R the ball coupling of a trailer tow hitch
R the rear section of an HGV
R a slanted post
Use the guidelines only for orientation.
Approach objects no further than the
bottom-most guideline. 0002
White guide line without turning the
steering wheel, vehicle width including
the exterior mirrors (static)
0003 Yellow guide line at a distance of
approximately 13 ft (4.0m) from the rear
of the vehicle
0021 Red guide line for the vehicle width
including the exterior mirrors, for current
steering wheel angle (dynamic)
0020 Yellow lane marking tires at current
steering wheel angle (dynamic) 226
Driving systemsDriving and parking
001E
Yellow guide line at a distance of
approximately 3 ft (1.0 m) from the rear
of the vehicle
001F Vehicle center axle (marker assistance)
0013 Bumper
0014 Red guide line at a distanc eof
approximately 10 in (0.25 m) from the
rear of the vehicle
The guide lines are shown when the
transmission is in position R.
The distance specifications only apply to
objects that are at ground level. Additional messages for vehicle
swith
PARKTRONIC
0002 Front warning display
0003 Additional PARKTRONIC measurement
operational readiness indicator
0021 Rear warning display
Vehicles with PARKTRONIC: if
PARKTRONIC is operational (Y page 219), an
additional operational readiness indicator will
appear in COMAN Ddisplay 0003. If the
PARKTRONIC warning displays are active or
light up, warning displays 0002and 0021are also active or light up correspondingly in the
COMAND display.
Reverse parking function Backing up straight into a parking space
withou
tturning the steering wheel 0002
White guide line without turning the
steering wheel, vehicle width including
the exterior mirrors (static)
0003 Red guide line for the vehicle width
including the exterior mirrors, for current
steering wheel angle (dynamic)
0021 Yellow guide line at a distance of
approximately 3 ft (1.0 m) from the rear
of the vehicle
0020 Red guide line at a distance of
approximately 10 in (0.25 m) from the
rear of the vehicle
X Make sure that the rear view camera is
switched on (Y page 226).
The lane and the guide lines are shown.
X With the help of white guide line 0002, check
whether the vehicle will fit into the parking
space.
X Using white guide line 0002as a guide,
carefully back up until you reach the end
position.
Red guide line 0020is then at the end of the
parking space. The vehicle is almost
parallel in the parking space. Driving systems
227Driving and parking Z
objects in the area in which you are
maneuvering.
The 360° camera may show a distorted view
of obstacles, show them incorrectly or not at
all. It cannot show objects in the following
areas:
R
under the front bumper
R very close to the front bumper
R very close to the rear bumper
R under the rear bumper
R in close range above the handle on the
trunk lid
R very close to the exterior mirrors
You are always responsible for safety, and
must always pay attention to your
surroundings when parking and
maneuvering. This applies to the areas
behind, in front of and beside the vehicle. You
could otherwise endanger yourself and
others.
The rear view camera will not function or will
function in a limited manner:
R if the doors are open
R if the exterior mirrors are folded in
R if the trunk lid is open
R in heavy rain, snow or fog
R at night or in very dark places
R if the cameras are exposed to very bright
light
R if the area is lit by fluorescent light or LED
lighting (the display may flicker)
R if you exit a heated garage in winter,
resulting in a rapid change in temperature
R if the camera lenses are dirty or covered
R if the vehicle components in which the
cameras are installed are damaged. In this
event, have the camera position and setting
checked at a qualified specialist workshop.
Do not use the 360° camera in this case. You
can otherwise injure others or cause damage
to objects or the vehicle. General notes The 360° camera is a system consisting of
four cameras.
The system analyzes images from the
following cameras:
R
Rear view camera
R Front camera
R Two cameras in the exterior rear view
mirrors
The cameras capture the immediate
surroundings of the vehicle. The system
supports you, e.g. when parking or if vision is
restricted at an exit.
The 360° camera images can be shown in full
screen mode or in seven different split-screen
views on the COMAND display .Asplit-screen
view also includes a top view of the vehicle.
This view is calculated from the data supplied
by the installed cameras (virtual camera).
The seven split-scree nviews are:
R top view and picture from the rear view
camera (130° viewin gangle)
R top view and picture from the front camera
(withou tdisplaying the maximum steering
wheel angle)
R top view and enlarged rear view
R top view and enlarged front view
R top view and trailer view (vehicles with
trailer tow hitch)
R top view and pictures fro mthe rearward
facing mirror cameras (rear wheel view)
R top view and pictures from the forward
facing mirror cameras (front wheel view)
i The top view and trailer view are available
for vehicles equipped with a trailer tow
hitch.
When the function is active and you shift the
transmission from position Dor Rto N, you
see the previous view in the COMAND
display. The dynamic guidelines are hidden.
When you change between transmission
positions Dand R, you see the previously
selected front or rear view. 230
Driving systemsDriving and parking