
Problems with the automatic transmission
Problem Possible causes/consequences and
0050 SolutionsThe acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into second
gear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Turn the SmartKey to position 0 in the ignition lock.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position D or R.
If D
is selected, the
transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. You hear a warning
tone. You have:
R
switched off the engine
R opened the driver's door
R not moved the selector lever to position P
X Move the selector lever to position P. Refueling
Important safety notes
G
WARNING
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
personal injury.
Never allow sparks, flames or smoking
materials near gasoline.
Turn off the engine before refueling.
Whenever you are around gasoline, avoid
inhaling fumes and any skin or clothing
contact.
Direct skin contact with fuels and the
inhalation of fuel vapors
are damaging to your
health.
! Do not use diesel to refuel vehicles with a
gasoline engine. Even small amounts of the
wrong fuel result in damage to the fuel
system and engine. !
Do not switch on the ignition if you
accidentally refuel with the wrong fuel.
Otherwise, the fuel will
enter the fuel lines.
Notify a qualified specialist workshop and
have the fuel tank and fuel lines drained
completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection
system could be blocked by particles from
the fuel can.
If you overfill the fuel tank, pressure may build
up in the fuel tank. This could cause fuel to
spray out when the fuel pump nozzle is
removed. There is a risk of injury. The fuel
tank is full when the fuel pump nozzle first
switches off. End the refueling process. Refueling
153
Driving and parking Z

mountainous terrain or on poor road
surfaces.
For example, if the vehicle is used under
arduous operating conditions,
have
air filters,
engine oil and oil filters changed frequently
and check the wheels often. Further
information can be obtained at a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center. Fuel/water separator
H
Environmental note
Dispose of service products in an
environmentally responsible manner.
! If you continue driving
without having the
fuel/water separator serviced, this could
cause damage to the engine. Any resulting
damage is not covered by the warranty.
If the fuel/water separator needs servicing,
the following message appears in the
multifunction display: You will also hear a brief warning tone.
X
Visit a qualified specialist workshop as
soon as possible. Care
General notes
Regular care of your
vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz. G
WARNING
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle's doors or windows
when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film. H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! Do not park the vehicle for an extended
period straight after cleaning
it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked. 294
Care
Maintenance and care

!
To ensure the longevity and full
performance of the engine, only premium-
grade unleaded gasoline may be used.
If there is no premium-grade unleaded
gasoline available and regular unleaded
gasoline must be used,
please observe the
following precautions:
R only fill the fuel tank to half full with
regular unleaded gasoline and fill the rest
with premium-grade unleaded gasoline
as soon as possible.
R do not drive at the maximum speed.
R avoid sudden acceleration.
R if the vehicle is carrying a light load, e.g.
two passengers without luggage, do not
allow the engine to rev above 3000 rpm.
R if the vehicle is fully loaded or is being
operated in mountainous terrain, do not
depress the accelerator pedal further
than 00C3 of the pedal travel.
! Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection
system could be blocked by particles from
the fuel can.
Only refuel using premium-grade unleaded
gasoline with a minimum octane rating of 91.
Reformulated Gasoline (RFG) and/or
unleaded gasoline with additives can be used.
The concentration of additives in the fuel,
however, must not exceed 10%, e.g.:
R Ethanol
R TAME
R ETBE
R IPA
R TBA
For MTBE, the concentration should not
exceed 15%.
The concentration of methanol in gasoline,
including other additives, must not exceed
3%.
Using mixtures of methanol and ethanol is not
permitted. Gasohol, a mixture of 10% ethanol
and 90% unleaded gasoline, may be used. All of these mix fuels must fulfill the fuel
requirements, e.g.:
R
knock resistance
R boiling point
R vapor pressure
You will usually find
information about the fuel
grade on the pump. If you cannot find the
label on the pump, ask the staff for
assistance.
i For further information, consult an
authorized Mercedes-Benz Center or on
the Internet at http://www.mbusa.com
(USA only).
Information on refueling (Y page 153).
AMG vehicles
! Only refuel using super-grade unleaded
gasoline with at least 98 RON/88 MON
that conforms to European standard
EN 228 or an equivalent specification.
You could otherwise impair engine output
or damage the engine.
! Premium-grade unleaded gasoline with
an octane rating of 95 RON/85 MON may
be used as a temporary measure if the
recommended fuel is not available. This
may reduce engine performance and
increase fuel consumption. Do not drive at
full throttle.
! Regular unleaded gasoline with an octane
rating of 91 RON/82.5 MON may also be
used as an emergency measure if the
recommended fuel is not available.
Doing so results in noticeably higher fuel
consumption, and the engine power output
is noticeably reduced. Avoid driving at full
throttle.
If only regular unleaded gasoline with an
octane rating of 91 RON/82.5 MON or
lower is available, you must have the
vehicle adapted to this fuel at a qualified
specialist workshop. 352
Service products and filling capacities
Technical data

Additives
!
Do not refuel with low-grade fuel and do
not use fuel additives that are not tested
and approved for Mercedes-Benz vehicles.
Damage to or malfunctions of the fuel
system may otherwise occur.
One of the main
problems of poor fuel quality
is the forming of deposits that are created
during the gasoline combustion process.
Mercedes-Benz recommends that you use
branded fuels that have additives.
If you use fuels without these additives over
a longer period of time, carbon deposits may
build up. These deposits form at the inlet
valves and in the combustion chamber in
particular.
This could lead to engine problems, e.g.:
R longer engine warm-up phase
R uneven idle
R engine noise
R misfiring
R loss of power
Carbon deposits may form if the availability
of gasoline with relevant additives is
insufficient (in certain regions). In this case,
Mercedes-Benz recommends additives
approved for use in Mercedes-Benz vehicles;
see http://bevo.mercedes-benz.com.
For a list of approved products, consult an
authorized Mercedes-Benz Center. Comply
with the instructions for use on the product
label.
Do not mix other fuel additives with fuel. This
causes unnecessary costs and could damage
the engine. Engine oil
General notes !
Never use engine oil or an oil filter of a
specification other than is necessary to
fulfill the prescribed service intervals. Do
not change the engine oil or oil filter in
order to achieve longer replacement intervals than those prescribed. You could
otherwise cause engine
damage
or damage
to the exhaust gas aftertreatment.
Follow the instructions in the service
interval display regarding the oil change.
Otherwise, you may damage the engine and
the exhaust gas aftertreatment.
The engine oils are matched to the
performance of Mercedes-Benz engines and
service intervals. For this reason, only use
engine oils and oil filters that are approved for
vehicles with a service system.
For a list of approved engine oils and oil filters,
consult an authorized Mercedes-Benz Center
or go to the Internet site
http://bevo.mercedes-benz.com (USA
only).
The table shows which engine oils have been
approved for your vehicle. Model Engine
model MB
Approval
G 550 273 229.5
G 63 AMG 157 229.5
i
Restriction for AMG vehicles: only
engine oils SAE 0W-40 or SAE 5W-40 may be used.
i MB approval is indicated on the oil
containers.
Filling capacities The following values refer to an oil change
including the oil filter.
The missing values for the following model
were not available at the time of going to
print:
R
G 63 AMG Vehicle model Capacity including
oil filter G 550
2.4 US gal (9.0 l)
G 63 AMGService products and filling capacities
353
Technical data Z