Display messages Possible causes/consequences and
M SolutionsDISTRONIC PLUS
Currently
Unavailable See
Operator's Manual DISTRONIC is deactivated and temporarily inoperative. Possible
causes are:
R
the DISTRONIC PLUS cover in the radiator trim is dirty
R function is impaired due to heavy rain or snow.
R the sensors in the bumpers are dirty.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R the system is outside the operating temperature range.
R the transfer case is in the LOW RANGE transmission position.
R the vehicle is on an uphill or downhill gradient of greater than
22%-25%.
R the on-board voltage is too low.
A warning tone also sounds.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Apply the parking brake.
X Clean the DISTRONIC PLUS cover in the radiator trim and the
bumper ( Y page 297).
X Restart the engine.
If the system detects that the sensors are fully operational, the
display message disappears.
DISTRONIC is operational again. DISTRONIC PLUS
Inoperative DISTRONIC PLUS is defective.
BAS (Brake Assist) may also have failed.
A warning tone also sounds.
X
Visit a qualified specialist workshop. DISTRONIC PLUS
Passive You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X
Remove your foot from the accelerator pedal. DISTRONIC PLUS
--- mph An activation condition for DISTRONIC PLUS is not fulfilled.
X
Check the activation conditions for DISTRONIC PLUS
(Y page 177). DISTRONIC PLUS and
SPEEDTRONIC
Inoperative DISTRONIC PLUS and SPEEDTRONIC are faulty. A warning tone
also sounds.
X
Visit a qualified specialist workshop. Display messages
241On-board computer and displays Z
X
Apply the parking brake.
X Bring the front wheels into the straight-
ahead position.
X Move the selector lever to position P.
X Switch off the engine.
X Remove the SmartKey from the ignition
lock.
The steering wheel lock stays active for as
long as the SmartKey is removed.
X All occupants must get out of the vehicle.
Make
sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door. Battery (vehicle)
Important safety notes
Special tools and expert knowledge are
required when working on the battery, e.g.
removal and installing. You should therefore
have
all work involving the battery carried out
at a qualified specialist workshop. G
WARNING
Work carried out incorrectly on the battery
can, for example, lead to a short circuit and
damage
your vehicle's electronic system. This
can disrupt driving safety systems such as
ABS (anti-lock braking system) or ESP ®
(Electronic Stability Program).
R If ABS malfunctions, the wheels can lock
during braking. This limits the steerability
of the vehicle when braking and the braking distance may increase. There is a risk of
accident.
R If
ESP ®
malfunctions, the vehicle will not be
stabilised if it starts to skid or a wheel starts
to spin. There is a risk of accident.
You should therefore have all work involving
the battery carried out at a qualified specialist
workshop. G
WARNING
During the charging process, a battery
produces hydrogen gas. If a short circuit
occurs or sparks are created, the hydrogen
gas
can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into
contact with vehicle parts.
R Never place metal objects or tools on a
battery.
R It is important that you observe the
described order of the battery terminals
when connecting and disconnecting a
battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and
disconnecting the jumper cables.
R Never connect or disconnect the battery
terminals while the engine is running. G
WARNING
Electrostatic build-up can lead to the creation
of sparks, which could ignite the highly
explosive
gases of a battery. There is a risk of
an explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid
contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean Battery (vehicle)
305
Breakdown assistance
Z
over the battery. Keep children away from
batteries.
Wash battery acid immediately with
water and seek medical attention.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the
Maintenance Booklet or contact a qualified
specialist workshop for more information.
! You should have all work involving the
battery carried out at a qualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery
yourself, make sure that:
R you switch off the engine and remove the
SmartKey. Check that all the indicator
lamps in the instrument cluster are off.
Otherwise, electronic components, such
as the alternator, may be damaged.
R you first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic
system may be damaged.
R on vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. The
vehicle is secured against rolling away.
You can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be installed securely
during operation. H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must
be collected separately
and recycled to protect the
environment. Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified
specialist workshop or a special collection point for
used batteries.
In order for the battery to achieve the
maximum
possible service life, it must always
be sufficiently charged.
Comply with safety precautions and take
protective measures when handling
batteries. WARNING
Avoid the creation of sparks and
heat.
Avoid fire, naked flames and
smoking. Creation of sparks.
Battery acid is caustic.
Avoid contact with the skin, eyes
or clothing.
Wear eye protection.
Keep children away.
Observe this Operator's Manual.
The vehicle battery, like other batteries, can
discharge over time if you do not use the
vehicle. In this case, have the battery
disconnected at a qualified specialist
workshop. You can also charge the battery
with a charger recommended by Mercedes-
Benz.
Contact a qualified specialist workshop
for further information.
Explosive gases are created during charging
and jump-starting.
For safety reasons, Mercedes-Benz
recommends that you only use batteries
which have been tested and approved for
your vehicle by Mercedes-Benz. These
batteries provide increased impact
protection to prevent vehicle occupants from 306
Battery (vehicle)
Breakdown assistance
suffering acid burns should the battery be
damaged in the event of an accident.
Have the battery charge level checked more
frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for
a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked up for a long period of time.
i Remove the SmartKey if you park the
vehicle and do not require any electrical
consumers. The vehicle will then use very
little energy, thus conserving battery
power.
i If the power supply has been interrupted,
e.g. due to a discharged battery, you will
have to:
R set the clock. Information on setting the
clock can be found in the separate
operating instructions.
On vehicles with COMAND and a
navigation system, the clock is set
automatically.
R reset the head restraints on the front
seats (Y page 87).
R reset the function for folding the exterior
mirrors in/out automatically, by folding
the mirrors out once ( Y page 93).Charging the battery
G
WARNING
During charging and jump-starting, explosive
gases
can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, naked flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid
contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from batteries. Wash battery acid immediately with
water and seek medical attention.
G
WARNING
A discharged battery can freeze at
temperatures below freezing point. When
jump-starting the vehicle or charging the
battery, gases can escape from the battery.
There is a risk of an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
! Only use battery chargers with a
maximum charging voltage of 14.8 V.
! Only charge the battery using the jump-
starting connection point.
Never charge a battery still installed in the
vehicle unless a battery charger unit
approved by Mercedes-Benz is being used.
A battery charger unit specially adapted for
Mercedes-Benz vehicles and tested and
approved
by Mercedes-Benz is available as an
accessory. It permits the charging of the
battery in its installed position. Contact an
authorized Mercedes-Benz Center for
information and availability. Charge the
battery in accordance with the separate
instructions for the battery charger.
The jump-starting connection point is in the
engine compartment (Y page 308).
Read the battery charger's operating
instructions before charging the battery.
X Open the hood (Y page 289).
X Connect the battery charger to the positive
terminal and ground point in the same
order as when connecting the donor
battery in the jump-starting procedure
(Y page 308). Battery (vehicle)
307
Breakdown assistance Z
Jump-starting
G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing. Do not inhale any battery gases. Do not lean over
the battery. Keep children away from batteries. Wash battery acid immediately with water and
seek medical attention. G
WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk
of an explosion.
Particularly avoid fire, naked flames, creating sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting. Do not lean over a battery. G
WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
R Never place metal objects or tools on a battery.
R It
is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
R When jump-starting, make sure that the battery poles with identical polarity are connected.
R It is particularly important to observe the described order when connecting and disconnecting
the jumper cables.
R Never connect or disconnect the battery terminals while the engine is running. G
WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle
or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting. G
WARNING
Non-combusted fuel can collect in the exhaust system and ignite. There is a risk of fire. Avoid
repeated and lengthy starting attempts.
! Avoid repeated and lengthy starting attempts. Otherwise, non-combusted fuel may
damage the catalytic converter and create a risk of fire.
Do not use a rapid charging device to start the vehicle.
Make sure the jumper cables are not damaged.
Make sure the jumper cables are not touching any other metal objects when they are
connected to the battery. 308
Jump-starting
Breakdown assistance
If the indicator/warning lamps do not light up at temperatures around or below freezing point,
the discharged battery is likely to be frozen (a commonplace scenario). In this case, do not
jump-start the vehicle or recharge the battery.
Once the battery has thawed out, its service life may be dramatically reduced.
The starting characteristics can be impaired, particularly at low temperatures.
It is recommended that you have the thawed out battery checked at a qualified specialist
workshop.
Do
not start the vehicle using a rapid charging device. If your vehicle's battery is discharged,
the engine can be jump-started from another vehicle or from a second battery using jumper
cables. Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or a jump-starting device.
R Vehicles with a gasoline engine: only jump-start the vehicle when the engine and exhaust
system are cold.
R Do not start the engine if the battery is frozen. Let the battery thaw first.
R Jump-starting may only be performed from batteries with a nominal voltage of 12 V.
R Only use jumper cables which have a sufficient cross-section and insulated terminal clamps.
R If the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start. This charges the empty battery a little.
R Make sure that the two vehicles do not touch.
Make sure that:
R the jumper leads are not damaged.
R when the jumper cables are connected to the battery, uninsulated sections of the terminal
clamp do not come into contact with other metal sections.
R The jumper cables cannot come into contact with parts such as the pulley or the fan. These
parts move when the engine is started and while it is running.
X Apply the parking brake.
X Move the selector lever to position P.
X Switch off all electrical consumers (e.g. radio, blower, etc.).
X Open the hood (Y page 289). Jump-starting
309
Breakdown assistance Z
Rear towing eye
: is located under the
bumper, on the left-hand side when viewed in
the direction of travel. Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 310).
X Switch on the hazard warning lamps
(Y page 104).
i In order to signal a change of direction
when towing the vehicle with the hazard
warning lamps switched on, use the
combination switch as usual. In this case,
only the turn signals for the desired
direction flash. When you reset the
combination switch, the hazard warning
lamps start flashing again.
X Turn the SmartKey to position 2 in the
ignition lock ( Y page 139).
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Shift the transfer case to
neutral (Y page 200).
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the parking brake ( Y page 157).
i The transmission can only change gear if
the battery has sufficient charge.
If
you cannot move the selector lever to N,
the propeller shafts to the driven axles
must be removed. Transporting the vehicle
! Only
lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged. Use the towing eyes to pull the vehicle if it
needs to be transported on a trailer or
transporter (
Y page 311).
X Apply the parking brake.
X Turn the SmartKey to position 2 in the
ignition lock ( Y page 139).
X Move the selector lever to N.
X Shift the transfer case to
neutral (Y page 200).
X Secure the towing cable to the towing eyes
(Y page 311).
X Make sure that the vehicle cannot roll
away.
X Release the parking brake.
X Load the vehicle onto the transporter.
As soon as the vehicle is loaded:
X Apply the parking brake.
X Shift the automatic transmission to
position P.
X Turn the SmartKey to position 0 in the
ignition lock ( Y page 139) and remove it.
X Secure the vehicle. Recovering a vehicle that has become
stuck
! Pull away smoothly, slowly, and in a
straight
line when pulling out a vehicle that
has become stuck. Excessive tractive
power could damage the vehicles.
If the drive wheels get trapped on loose or
muddy ground, recover the vehicle with the
utmost care, especially so if the vehicle is
laden.
Never attempt to recover a vehicle with a
trailer attached.
Pull out the vehicle backwards, if possible,
using the tracks it made when it became
stuck. 312
Towing and tow-starting
Breakdown assistance
Towing in the event of malfunctions
General notes !
If you are removing the propeller shaft,
use M10 nuts as spacers on the M8 bolts
and secure them with M8 nuts.
New self-locking nuts must be used when
the propeller shafts are refitted.
X Observe the safety notes as you do so
(Y page 310).
i Consult an authorized Mercedes-Benz
Center.
Engine damage, gear damage or
electrical malfunctions X
Move the selector lever to
position N(Y page 145).
X Shift the transfer case to
neutral (Y page 200).
In the event of damage to the transfer
case Have the propeller shafts between the axles
and the transfer case removed.
In
the event of damage to the front axle Have the propeller shaft between the rear
axle and the transfer case removed.
Have the vehicle towed with the front axle
raised.
In the event of damage to the rear axle
Have the propeller shaft between the front
axle and the transfer case removed.
Have the vehicle towed with the rear axle
raised and with wheel rollers under the front
axle. Fuses
Important safety notes
G
WARNING
Only use fuses that have been approved for
Mercedes-Benz vehicles and that have the
correct fuse rating for the systems
concerned.
Do not attempt to repair or bridge
faulty fuses. Using fuses that have not been
approved or attempting to repair or bridge
faulty fuses could cause the fuse to be
overloaded and result in a fire. Have the cause
traced and rectified at a qualified specialist
workshop.
! Only use fuses that have been approved
for Mercedes-Benz vehicles and which
have the correct fuse rating for the system
concerned. Otherwise, components or
systems could be damaged.
The fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the
components on the circuit and their functions
stop operating.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
the color and value. The fuse ratings are listed
in the fuse allocation chart.
i If a fuse has blown, contact a breakdown
service or an authorized Mercedes-Benz
Center.
If a newly inserted fuse also blows, have the
cause traced and rectified at a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center. Before changing a fuse
X Park the vehicle and apply the parking
brake.
X Switch off all electrical consumers.
X Remove the SmartKey from the ignition
lock.
All
indicator lamps in the instrument cluster
must be off. Fuses
313
Breakdown assistance Z