Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes
(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio. Change of address or change of
ownership
In the event of a change of address, please
send
us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or Customer Service (Canada) at
1-800-387-0100
. Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service
facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Sports Utility Vehicle
G
WARNING
This Sport Utility Vehicle is designed for both
on-road
and off-road use. It can go places and
perform tasks for which conventional 2-wheel
drive passenger cars are not intended. This
vehicle will handle and maneuver differently
from conventional passenger cars in driving 22
Introduction
Cockpit
................................................. 28
Instrument cluster ..............................29
Multifunction steering wheel .............31
Center console .................................... 32
Overhead control panel ......................34
Door control panel .............................. 35 27At a glance
Cockpit
Function Page
:
Combination switch 103
;
Steering wheel paddle shifters
=
Instrument cluster 209
?
Horn
A
Overhead control panel 34
B
PARKTRONIC warning display 194
C
Climate control systems 118
D
Ignition lock 139
E
Adjusts the steering wheel 90
F
Cruise control lever 170
G
Light switch 98
H
Opens the hood 28928
CockpitAt a glance
Multifunction steering wheel
Function Page
:
Multifunction display ~
;
COMAND display ~
=
?
Switches on the Voice
Control System; see the
separate operating
instructions
?
~
~
Rejects or ends a call
Exits phone book/redial
memory
6
Makes or accepts a call
Switches to the redial
memory
WX
Adjusts the volume
8
Mute Function Page
A
=;
~
Selects a menu
9:
Selects a submenu or
scrolls through lists
a
Confirms selections and
hides messages
B
%
Back
Switches off the Voice
Control System; see the
separate operating
instructionsMultifunction steering wheel
31At a glance
Door control panel
Function Page
:
n Activates/
deactivates the override
feature for the side
windows in the rear
compartment
59
;
W Opens/closes the
side windows
78
=
7Zö\
Adjusts and folds the
exterior mirrors in/out
electrically
93 Function Page
?
r45=
Stores
settings for the seat,
exterior mirrors and
steering wheel (memory
function) 95
A
Adjusts the seats 86
B
%& Unlocks/locks
the vehicle
74
C
Opens the door 74Door control panel
35
At a glance
Safety guidelines for seat belts,
Emergency Tensioning Devices (ETDs)
and air bags
G
WARNING
R Damaged seat belts or seat belts that have
been subjected to stress in an accident
must be replaced. Their anchoring points
must also be checked. Only use seat belts
installed or supplied by an authorized
Mercedes-Benz Center.
R Air bags and pyrotechnic Emergency
Tensioning Devices (ETDs) contain
perchlorate material, which may require
special handling and regard for the
environment. Check your national disposal
guidelines. California residents, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm.
R Air bags and ETDs are designed to function
on a one-time-only basis. An air bag or ETD
that has deployed must be replaced.
R Do not pass seat belts over sharp edges.
They could tear.
R Do not make any modification that could
change the effectiveness of the seat belts.
R Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
R No modifications of any kind may be made
to any components or wiring of the SRS.
R Do not change or remove any component
or part of the SRS.
R Do not install additional trim material, seat
covers, badges, etc. over the steering
wheel hub, front-passenger front air bag
cover, outer sides of the seat backrests,
door trim panels, or door frame trims.
R Do not install additional electrical/
electronic equipment on or near SRS
components and wiring.
R Keep area between air bags and occupants
free of objects (e.g. packages, purses,
umbrellas, etc.). R
Do not hang items such as coat hangers
from the coat hooks or handles over the
door.
These items may be thrown around in
the vehicle and cause head and other
injuries when the window curtain air bag is
deployed.
R Air bag system components will be hot after
an air bag has inflated. Do not touch them.
R Never place your feet on the instrument
panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the
seat.
R Improper repair work on the SRS creates a
risk of rendering the SRS inoperative or
causing unintended air bag deployment.
Work on the SRS must therefore only be
performed by qualified technicians.
Contact an authorized Mercedes-Benz
Center.
R For your protection and the protection of
others, when scrapping the air bag unit or
ETD, our safety instructions must be
followed. These instructions are available
from any authorized Mercedes-Benz
Center.
R Given the considerable deployment speed,
required inflation volume, and the material
of the air bags, there is the possibility of
abrasions or other, potentially more serious
injuries resulting from air bag deployment.
If you sell your vehicle, Mercedes-Benz
strongly recommends that you inform the
subsequent owner that the vehicle is
equipped with SRS. Also, refer them to the
applicable section in the Operator's Manual. 40
Occupant safety
Safety
Air bags
Important safety notes G
WARNING
Air bags are designed to reduce the potential
of injury and fatality in certain
R frontal impacts (front air bags)
R side impacts (window curtain air bags)
However, no system available today can
completely eliminate injuries and fatalities.
Deployment of the air bags temporarily
releases a small amount of dust from the air
bags. This dust, however, is neither harmful
to
your health, nor does it indicate a fire in the
vehicle. The dust might cause some
temporary breathing difficulty for people with
asthma or other breathing trouble. To avoid
this, you may wish to get out of the vehicle as
soon as it is safe to do so. If you have any
breathing difficulty but cannot get out of the
vehicle after the air bag inflates, then get fresh
air by opening a window or door. G
WARNING
To reduce the risk of injury when the front air
bags
inflate, it is very important for the driver
and front passenger to always be in a properly
seated position and to wear their respective
seat belt.
For maximum protection in the event of a
collision always be in normal seated position
with your back against the seat backrest.
Fasten your seat belt and make sure it is
properly positioned on your body. Since the air bag inflates with considerable
speed and force, a proper seating position
and correct positioning of the hands on the
steering
wheel will help to keep you at a safe
distance from the air bag. Occupants who are
not wearing their seat belt, are not seated
properly or are too close to the air bag can be
seriously injured or killed by an air bag as it
inflates with great force instantaneously:
R Sit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
R Move the driver's seat as far back as
possible, still permitting proper operation
of vehicle controls. The distance from the
center of the driver's chest to the center of
the air bag cover on the steering wheel
must be at least 10 inches (25 cm) or more.
You should be able to accomplish this by
adjusting the seat and steering wheel. If
you have any difficulties, please contact an
authorized Mercedes-Benz Center.
R Do not lean your head or chest close to the
steering wheel or dashboard.
R Keep hands on the outside of the steering
wheel rim. Placing hands and arms inside
the rim can increase the risk and potential
severity of hand/arm injury when the driver
front air bag inflates.
R Adjust the front passenger seat as far as
possible rearward from the dashboard
when the seat is occupied.
R Occupants, especially children, should
never place their bodies or lean their heads
in the area of the door where the window
curtain air bag inflates. This could result in
serious injuries or death should the window
curtain air bag be deployed. Always sit as
upright as possible, wear the seat belt
properly and use an appropriately sized
infant restraint, toddler restraint, or
booster seat recommended for the size and
weight of the child.
R Children 12 years old and under must never
ride in the front seat, except in a Mercedes-
Benz authorized BabySmart™ compatible Occupant safety
41
Safety
Z
If the
4/ indicator lamp does not go
out, please consult an authorized Mercedes-
Benz Center. Driver's air bag
: deploys in front of the
steering wheel; front-passenger front air
bag ;
deploys in front of and above the glove
box.
The front air bags increase protection for the
driver's and front-passenger's head, neck and
chest.
They are deployed:
R in the event of certain frontal impacts
R if the system determines that air bag
deployment can offer additional protection
to that provided by the seat belt
R independently of other air bags in the
vehicle
R depending on whether the seat belt is being
used
If the vehicle rolls over, the front air bags are
generally not deployed. If the system detects
high vehicle deceleration in a longitudinal
direction, the front air bags are deployed.
Your vehicle is equipped with a dual-stage
driver's air bag and a single-stage front-
passenger front air bag. In the event of a
collision, the air bag control unit evaluates the
vehicle deceleration. In the first deployment
stage, the driver's air bag is filled with enough
propellant gas to reduce the risk of injuries.
The front-passenger front air bag, however, is
immediately filled with the maximum amount
of propellant gas. The driver's air bag is fully deployed if a second deployment threshold is
exceeded within a few milliseconds.
The
lighter the front passenger, the higher the
vehicle deceleration rate required (predicted
at the start of the impact) for triggering the
front-passenger front air bag.
The front air bags will not deploy in impacts
with vehicle deceleration or acceleration
rates which do not exceed the system’s
preset deployment thresholds for vehicle
deceleration or acceleration. You will then be
protected by the fastened seat belt.
Front-passenger front air bag ; will only
deploy if:
R the front-passenger seat is occupied.
R the 45 indicator lamp on the center
console is not lit (Y page 44)
R the impact exceeds a preset deployment
threshold
The front-passenger air bag is automatically
activated and deactivated. Both driver and
passenger should always check whether the
front-passenger air bag is activated or
deactivated.
The deployment of the driver's air bag does
not mean that the front-passenger air bag will
also deploy. If the system recognizes that the
front-passenger seat is empty, the front-
passenger air bag does not deploy even if the
impact fulfills the criteria and the driver's air
bag has deployed.
If the system detects that the front-passenger
seat is occupied, the 45 indicator
lamp lights up for approximately six seconds
if:
R you turn the SmartKey to position 1 or 2 in
the ignition lock.
R the engine is running and then you switch
it off.
This indicates the operational readiness of
the front-passenger air bag.
Note that objects placed on the front-
passenger seat may cause the system to
recognize the seat as occupied. This can
result in the deployment of the front- Occupant safety
43
Safety Z