Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible.
Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: ( Y page 23).Loading guidelines
G
WARNING
Always fasten items being carried as securely
as possible using cargo tie-down rings and
fastening
materials appropriate for the weight
and size of the load.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
transporting cargo. Do not pile luggage or
cargo higher than the seat backrests.
Never drive a vehicle with the tailgate open.
Deadly carbon monoxide (CO) gases may
enter vehicle interior resulting in
unconsciousness and death. The handling characteristics of a laden
vehicle are dependent on the distribution of
the load within the vehicle. You should
therefore load your vehicle as shown in the
illustrations.
The
gross vehicle weight (GVW) is the vehicle
weight including fuel, vehicle tool kit, spare
wheel, installed accessories, vehicle
occupants and luggage/cargo.
The gross load limit and the gross vehicle
weight rating (GVWR) for your vehicle must
never be exceeded. The gross load limit and
the GVWR are specified on the vehicle
identification plate on the B-pillar of the
driver's door ( Y page 349).
The load must also be distributed so that the
weight on each axle never exceeds the gross
axle weight rating (GAWR) for the front and
rear axles. The specifications for GVWR and
GAWR are on the vehicle identification plate
on the B-pillar of the driver's door
(Y page 349).
Further information can be found in the
"Loading the vehicle" section ( Y page 328).
Observe the following notes when
transporting a load:
R position heavy loads as far forwards as
possible and as low down in the cargo
compartment as possible.
i Transport loads when possible in the
cargo compartment. You should only use
the cargo compartment enlargement if the
load does not fit in the cargo compartment.
R always place the load against the front or
rear seat backrests.262
Loading guidelines
Stowage and features
Folding the rear bench seat forward
X
Fold rear seat backrest (Y page 265)
forwards.
X Pull catch : in the direction of the arrow.
The corresponding rear bench seat is
released.
X Fold rear bench seat ; forwards. ;
Rear bench seat folded forward
Folding the rear bench seat into an
upright position G
WARNING
Make sure that the rear bench seat and front
seat backrest are correctly engaged in
position.
If the seat backrests or rear bench seat are
not fully engaged and the following occurs:
R sharp braking
R a sudden change of direction
R an accident
the
seat backrests or rear bench seat may fold
forwards and instead of being restrained by
the seats as intended you could be injured by them. Occupants could then also be injured
in the event of an accident, e.g. by objects
being thrown forwards from the cargo
compartment.
X Fold the rear bench seat back.
The seat catch engages audibly.
X Fold the backrest backwards
(Y page 265).
X Install the head restraints (Y page 88). Securing cargo
Important safety notes G
WARNING
Distribute the load on the cargo tie down rings
evenly.
Otherwise, vehicle occupants could be
injured
by objects being thrown around if you:
R brake sharply
R change direction suddenly
R are involved in an accident
Please observe the loading guidelines.
Observe the following notes on securing
loads:
R secure the load using the cargo tie-down
rings.
R do not use elastic straps or nets to secure
a load, as these are only intended as an
anti-slip protection for light loads.
R do not route tie-downs across sharp edges
or corners.
R pad sharp edges for protection.
R only use tie downs that have been checked
in accordance with applicable standards,
e.g. lashing nets or lashing straps.
R fill the spaces between the load and the
cargo compartment walls and the wheel
mountings in a form-locking way. Only use
dimensionally stable transportation aids
for this, such as chocks, wooden fixings or
padding.266
Stowage areas
Stowage and features
Ashtray in the rear compartment
X
To open: fold cover ; out in the direction
of the arrow.
X To remove the insert: press retaining
lug :
and pull insert = upwards and out.
X To install the insert:
install insert = from
above.
X To close: close cover ; fully.Cigarette lighter
G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access
to a vehicle could result in an accident
and/or serious personal injury. The children
could:
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts.
G
WARNING
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
Make sure any children traveling with you do
not injure themselves or start a fire with the
hot cigarette lighter.
! The 12 V socket in the cigarette lighter
can be used for accessories (up to a
maximum of 180 W), as long as they have
the standard socket type for cigarette
lighters.
Note
that the socket in the cigarette lighter
can be damaged when connecting
accessories, for example by:
R frequent insertion and removal
R sockets that do not fit correctly
A damaged socket can cause the cigarette
lighter to stop working. X
Press in cigarette lighter :.
Cigarette lighter : will pop out
automatically when the heating element is
red-hot. 270
Features
Stowage and features
and press the E MB Info call button to
register.
If one of these steps is not carried
out, it may not be possible to activate the
system.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Response Center at
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
USA only : shortly after successfully
registering with the mbrace service a user ID
and password will be sent to you by post. You
can use this password to log onto the mbrace
area under "Owners Online" at http://
www.mbusa.com.
The mbrace system is available if:
R it has been activated and is operational.
Activation requires an available mobile
phone network, a valid SIM card and a
subscription to a security service.
R the battery is sufficiently charged.
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center.
i Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the Customer Center.
The mbrace system To adjust the volume during an mbrace call,
proceed as follows:
X
Press the W or X button on the
multifunction steering wheel.
or
X Use the COMAND volume control.
The mbrace system provides three different
services:
R automatic and manual emergency call
R Roadside Assistance call
R MB Info call USA only:
you can find further information
and a description of all available features
under "Owners Online" at http://
www.mbusa.com.
System self-test G
WARNING
A malfunction in the system has been
detected if one of the following conditions
occurs:
R the indicator lamp in the SOS button does
not light up during the system self-
diagnosis.
R the indicator lamp in the º Roadside
Assistance button does not light up during
the system self-diagnosis.
R the indicator lamp in the E information
button
does not light up during the system
self-diagnosis.
R the indicator lamp in the SOS button,
º Roadside Assistance button or E
information button continues to be lit red
after the system self-diagnosis.
R the Tele Aid inoperative or Tele Aid
not activated message appears on the
multifunction display after the system self-
diagnosis.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
the event of an emergency, assistance must
be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Response Center at
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
After you have switched on the ignition, the
system carries out a self-diagnosis. Features
273
Stowage and features Z
X
To initiate an emergency call
manually: press cover : briefly to open.
X Press SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is
concluded.
X Wait for the voice connection with the
Response Center.
X After the emergency call, close cover :.
Roadside Assistance button X
Open the stowage compartment under the
armrest (Y page 263).
X Press Roadside Assistance button : for
more than two seconds.
A call to a Mercedes-Benz Roadside
Assistance Representative is initiated.
Indicator lamp ; in Roadside Assistance
button : flashes while the call is active.
The Connecting
Call message appears in
the multifunction display and the COMAND
system is muted.
If a connection can be made, the Call
Connected message appears in the
multifunction display.
If a mobile phone network is available and
there
is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R Current location of the vehicle
R Vehicle identification number R
Vehicle model
R Vehicle color
i The COMAND display shows that an
mbrace
call is active. You can switch to the
navigation menu during the call by pressing
the NAVI button on COMAND. Voice output
is not available.
A voice connection is established between
the Mercedes-Benz Roadside Assistance
Representative and the vehicle occupants.
The Mercedes-Benz Roadside Assistance
Representative either sends a qualified
Mercedes-Benz technician or makes
arrangements for your vehicle to be
transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
X Describe the type of assistance needed.
i If the indicator lamp in Roadside
Assistance button : is flashing
continuously
and no voice connection with
the Response center has been established,
then the mbrace system has not been able
to initiate a Roadside Assistance call (e.g.
the relevant mobile phone network is not
available). The Call Failed message
appears in the multifunction display.
X To end a call:
press the ~ button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
i Sign and drive services 1
: you are not
charged
for services such as jump-starting,
providing a few gallons of fuel for a fuel tank
that has been run dry or changing a faulty
tire with the vehicle's own spare wheel.
1 USA only. Features
275
Stowage and features Z
MB Info call button
X
Open the stowage compartment under the
armrest (Y page 263).
X Press Roadside Assistance button : for
more than two seconds.
A call to a Mercedes-Benz Roadside
Assistance Representative is initiated.
Indicator lamp ; in Roadside Assistance
button : flashes while the call is active.
The Connecting
Call message appears in
the multifunction display and the COMAND
system is muted.
If a connection can be made, the Call
Connected message appears in the
multifunction display.
If a mobile phone network is available and
there
is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R Current location of the vehicle
R Vehicle identification number
R Vehicle model
R Vehicle color
i The COMAND display shows that an
mbrace call is active. You can switch to the
navigation menu during the call by pressing
the NAVI button on COMAND. Voice output
is not available.
A voice connection between the Response
Center and the vehicle occupants is
established. You can obtain information on
how to operate your vehicle's systems, on the location of the nearest authorized Mercedes-
Benz Center, and on further products and
services offered by Mercedes-Benz USA.
You can find further information on the
mbrace system at http://
www.mbusa.com
2
Log in under "Owners
Online".
i If the indicator lamp in MB Info call
button : is flashing continuously and no
voice
connection with the Response center
has been established, then the mbrace
system has not been able to initiate an MB
Info call (e.g. the relevant mobile phone
network is not available). The Call
Failed message appears in the
multifunction display.
X To end a call:
press the ~ button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call has the highest priority and
takes precedence over all other active calls.
The indicator lamp of the respective button
flashes
until the call is ended. An emergency
call can only be terminated by the Response
Center. All other calls can be ended by
pressing the ~ button on the
multifunction steering wheel or the
corresponding COMAND button for ending a
telephone call.
i When an mbrace call has been initiated,
COMAND is muted. The mobile phone is no
longer connected to COMAND. However, if
you want to use your mobile phone, we
recommend that you do this only when the
vehicle is stationary and in a safe location.
2 USA only.276
Features
Stowage and features
X
Pull oil dipstick : out of the dipstick guide
tube.
X Wipe off oil dipstick :.
X Slowly slide oil dipstick : into the guide
tube to the stop, and take it out again.
The
oil level is correct if the level is between
MIN mark = and MAX mark ;.
X Add oil if necessary.
Checking the oil level using the on-
board computer !
Do
not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off.
G 65 AMG: the oil level can be checked using
the on-board computer only.
On all other models, the oil dipstick must be
used to check the engine oil level.
When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
X Make sure that the SmartKey is in position
2 in the ignition lock.
X Press the & or * button on the
steering wheel to select the following
message: The measurement takes a few seconds. You
will
see one of the following messages in the
multifunction display:
R Engine Oil Level OK
R Add 1.0 qt (Canada: 1.0 liter) to
reach maximum oil level. R
Add 1.5 qts (Canada: 1.5 liters) to
reach maximum oil level.
R Add
2.0 qts. (Canada: 2.0 liters ) to
reach maximum oil level.
X Add oil if necessary.
If the engine is at normal operating
temperature and the Engine Oil Reduce
Oil Level message appears, the engine oil
level is too high.
X Have excess oil siphoned off.
If the Switch ignition on to check
engine oil level message appears:
X Turn the SmartKey to position 2 in the
ignition lock ( Y page 139).
If the Observe Waiting Time message
appears:
X If the engine is at normal operating
temperature: repeat the measurement
after about five minutes.
X If the engine is not at normal operating
temperature: (e.g. if the engine was only
started briefly) repeat the measurement
after about 30 minutes.
If the Engine Oil level Not With
Engine On message appears:
X Switch off the engine.
X If the engine is at normal operating
temperature: wait about five minutes
before carrying out the measurement.
X If the engine is not at normal operating
temperature: e.g. if the engine was only
started briefly, wait approximately
30 minutes before carrying out the
measurement.
i If you wish to cancel the measurement,
press the * or & button on the
multifunction steering wheel. 290
Engine compartment
Maintenance and care
Only check the brake fluid level when the
vehicle is on a level surface.
If the brake fluid level is between MIN
mark
:
and MAX mark ; on the brake fluid
reservoir, it is correct. Maintenance
Service interval display
Service messages Information on the type of service and service
intervals (see the separate Maintenance
Booklet).
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
The ASSYST service interval display informs
you of the next service due date.
If
a service due date has been exceeded, you
also hear a warning tone.
The multifunction display shows a service
message for several seconds, e.g.:
Service A in 99999 Miles
Service A Due Now
Service A Exceeded By 99999 Miles Maintaining the time-dependent service
schedule:
X
Before disconnecting the battery, note
down the service due date displayed.
or:
X After reconnecting the battery, subtract
the
battery disconnection periods from the
service date shown on the display.
i The
service interval display should not be
confused with the 4 engine oil level
display.
The symbol and the letter indicate which type
of service is due:
¯ Minor service A
± Major service B
The ASSYST service interval display does not
take into account any periods of time during
which the battery is disconnected.
Hiding a service message X
To hide the service message, press the
% back button on the multifunction
steering wheel ( Y page 31)(Y page 211).
Displaying service messages Use the buttons on the multifunction steering
wheel.
X
Switch on the ignition.
X Press V
or U to select the standard
display menu on the steering wheel
(Y page 212).
X Select & or * to select the service
interval display.
The ¯ or ± service symbol and the
service due date are displayed.
Points to note Arduous operating conditions or increased
loads
on the vehicle will require some service
work to be performed more often than for a
vehicle in normal use. Such arduous
conditions include regular city driving with
frequent intermediate stops and use in Maintenance
293
Maintenance and care Z