2013 MERCEDES-BENZ E-Class WAGON check engine

X
Hold wiper arm : and press wiper
blade ; in the direction of the arrow until
it releases.
X Remove wiper blade ;.
Installing a wiper blade
X Place new wiper blade ; onto wiper
arm :.
X Hold wiper arm : and press wiper
blade ; in the opposite direction to the
arrow until it engages.
X Make sure that wiper blade ; is seated
correctly.
X Position wiper blade ; parallel to wiper
arm :.
X Fold wiper arm : back onto the rear
window. Problems with the windshield wipers
The windshield wipers are obstructed X
For safety reasons, you should remove the
SmartKey from the ignition lock.
or
X Switch off the engine using the Start/Stop
button and open the driver's door.
X Remove the cause of the obstruction.
X Switch the windshield wipers back on.
The windshield wipers are inoperative The windshield wiper drive is malfunctioning.
X
Select another wiper speed on the
combination switch.
X Have the windshield wipers checked at a
qualified specialist workshop. Windshield wipers
135Lights and windshield wipers Z

Problems with the engine
Problem Possible causes/consequences and
M SolutionsThe engine does not
start.
The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the SmartKey
in

the ignition back to position 0 or press the Start/Stop button
repeatedly until all indicator lamps in the instrument cluster go
out.
X Try to start the engine again (Y page 155). Avoid excessively
long

and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 352).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Vehicles with a
gasoline engine:
The engine is not
running smoothly and
is misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it. The coolant
temperature gauge
shows a value above
248 ‡

(120 †). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X
Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 331). Observe the warning
notes as you do so and add coolant if necessary.160
Driving
Driving and parking

Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position D or
R,
the vehicle could pull away suddenly. There
is a risk of an accident.
When engaging transmission position D or R,
always firmly depress the brake pedal and do
not simultaneously accelerate. G
WARNING
The automatic transmission switches to
neutral position N when you switch off the
engine. The vehicle may roll away. There is a
risk of an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked
vehicle from rolling away by applying the
parking brake. G
WARNING
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions

included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle. Selector lever
Overview of transmission positions Selector lever in AMG vehicles with P button
j
Park position with parking lock
k Reverse gear
i Neutral
h Drive
Transmission position and drive
program display !
If
the transmission position display in the
multifunction display is not working, you
should pull away carefully to check whether
the desired transmission position is
engaged. Ideally, you should select
transmission position D and drive program
E. Do not restrict the shift range. :
Transmission position display
; Drive program display
The indicators light up when the SmartKey is
inserted
into the ignition lock. The indicators
go out when the SmartKey is removed from
the ignition lock.
AMG vehicles: the current position of the
selector lever is shown by the indicators next
to the selector lever. Automatic transmission
161
Driving and parking Z

DIRECT SELECT lever
Overview of transmission positions P
Park position with parking lock
R Reverse gear
N Neutral
D Drive
The DIRECT SELECT lever is on the right of the
steering column.
i The DIRECT SELECT lever always returns
to its original position. The current
transmission
position P, R, N or D appears
in the transmission position display
(Y page 161) in the multifunction display.
Transmission position and drive
program display !
If
the transmission position display in the
multifunction display is not working, you
should pull away carefully to check whether
the desired transmission position is
engaged. Ideally, you should select
transmission position D and drive program
E or S. Do not restrict the shift range. :
Transmission position display
; Drive program display The current transmission position and drive
program appear in the multifunction display.
i
The arrows in the transmission position
display show how and into which
transmission positions you can change
using the DIRECT SELECT lever.
Engaging park position P !
If the engine speed is too high or the
vehicle is moving, do not shift the
automatic transmission directly from D to
R, from R to D or directly to P. The
automatic

transmission could otherwise be
damaged.
X Push the DIRECT SELECT lever in the
direction of arrow P.
i The automatic transmission shifts into
park position P automatically:
R if you open the driver's door while the
vehicle is stationary in transmission
position D or R
R if you open the door while traveling at
very

low speeds in transmission position
D or R
This function depends on the date of
manufacture of your vehicle.
HOLD function or DISTRONIC PLUS: if the
vehicle is braked using the HOLD function or
DISTRONIC PLUS, the automatic
transmission shifts automatically to
transmission position P. In addition, at least
one of the following conditions must be
fulfilled:
R the engine is switched off.
R the driver's door is open and the seat belt
is not in the buckle.162
Automatic transmission
Driving and parking

Transmission positions
B
Park position
Do not shift the transmission into
position
P (Y page
175) unless the
vehicle is stationary. The parking
lock should not be used as a brake
when parking. In addition to
engaging the parking lock, you
must always apply the parking
brake to secure the vehicle.
The SmartKey can only be removed
if the transmission is in position P.
If the SmartKey is removed from
the ignition lock, the selector lever
is locked.
If the vehicle electronics are
malfunctioning, the transmission
may be locked in position P.
Have the vehicle electronics
checked immediately at a qualified
specialist workshop. C
Reverse gear
Only shift the transmission to
R
when the vehicle is stationary. A
Neutral
Do not shift the transmission to
N
while driving. The transmission
could otherwise be damaged.
No power is transmitted from the
engine to the drive wheels.
Releasing

the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to
position N if the vehicle is in danger
of skidding, e.g. on icy roads.
! Rolling in neutral N can damage
the drive train. 7
Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Changing gear
The automatic transmission shifts to the
individual gears automatically when it is in
transmission position D. This automatic
gearshifting behavior is determined by:
R a shift range restriction, if selected
R the selected drive program
E/S or M (AMG vehicles)

(Y page 165)
R the position of the accelerator pedal
R the road speed Driving tips
AMG vehicles When shifting down, the double-clutch
function is active regardless of the currently
selected drive program. The double-clutch
function reduces load change reactions and
is conducive to a sporty driving style. The
sound generated by the double-clutch164
Automatic transmission
Driving and parking

Problems with the transmission
Problem Possible causes/consequences and
M SolutionsThe transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into second
gear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position D or R.
If D
is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system

or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey or
the Start/Stop button in position 0 or 1) if:
R the parking brake is being tested on a
brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be
damaged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles. Refueling
Important safety notes
G
WARNING
Gasoline and diesel fuels are highly flammable
and poisonous. They burn violently and can
cause serious injury.
Never allow sparks, flames or smoking
materials near gasoline or diesel fuel!
Turn off the engine before refueling.
Whenever you are around gasoline or diesel
fuel, avoid inhaling fumes and any skin or
clothing contact. Extinguish all smoking
materials.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging your
health. G
WARNING
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gasoline
to spray back out when removing the fuel Refueling
169
Driving and parking
Z

X
Sedan: insert the fuel filler cap into the
bracket on the inside of fuel filler flap ;.
or
X Wagon: insert the fuel filler cap into the
recesses in the fuel filler flap hinge arm
horizontally from above.
X Completely insert the filler neck of the fuel
pump nozzle into the tank and refuel.
X Only fill the tank until the pump nozzle
switches off.
i Do not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leak out.
Closing X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Press the fuel filler flap closed until it
engages audibly.
i Close the fuel filler flap before locking the
vehicle. Otherwise, the locking pin of the
central locking prevents the fuel filler flap
from closing.
i The 8 reserve fuel light flashes if you
are driving with the fuel filler cap open. In
addition, the ; Check Engine warning
lamp may light up. A message appears in
the multifunction display (Y page 260).
For further information on warning and
indicator lamps in the instrument cluster,
see ( Y page 282). Fuel filler flap emergency release
X Sedan: open the trunk lid. X
Slide down the parcel net.
X Open the right-hand side trim panel.
X Remove the first-aid kit (Y page 342).
X Detach the emergency release from
retainer :.
X Pull the emergency release in the direction
of arrow ;.
The fuel filler flap is unlocked.
X Open the fuel filler flap.
X Wagon: open the tailgate. X
Open the right-hand side trim panel.
X Fold down the trim.
X Pull emergency release : in the direction
of the arrow.
The fuel filler flap is unlocked.
X Open the fuel filler flap. Refueling
171
Driving and parking Z

Problem Possible causes/consequences and
M SolutionsThe fuel filler flap
cannot be opened. The fuel filler flap is not unlocked.
or
The SmartKey battery is discharged.
X
Unlock the vehicle using the mechanical key ( Y page 80).
X Open the trunk lid or the tailgate.
X Manually unlock the fuel filler flap using the emergency release
(Y page 171). The fuel filler flap is unlocked, but the opening mechanism is
jammed.
X
Consult a qualified specialist workshop. DEF (BlueTEC vehicles only)
Important notes on use To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing
agent DEF. Adding DEF is one of the
tasks performed during maintenance. Under
normal operating conditions, a tank of DEF
lasts until the next service due date.
When the supply of DEF is almost used up,
the Check Additive See Operator's
Manual message is shown in the
multifunction display.
When the DEF supply drops to a minimum, the
Remaining Starts: 16 message is shown
in the multifunction display.
If the Remaining Starts: 16 message
appears in the multifunction display, you can
start the engine another 16 times. If DEF is
not added, it will then not be possible to
restart the engine. Fill the DEF tank with
about 1 gal (3.8l) of DEF or have the DEF tank
refilled at a qualified specialist workshop.
Use the special DEF refill bottle when filling
between maintenance intervals. Contact an
authorized Mercedes-Benz Center with any
questions or, if necessary, contact Roadside
Assistance ( Y page 23).
If the outside temperature is lower than
12 ‡ ( Ò11) †, damage may occur when adding DEF. If DEF is frozen and there is an
active warning indicator, it may not be
possible to add DEF. Park the vehicle in a
warmer place, e.g. in a garage, until DEF has
become

fluid again. It will then be possible to
add DEF again. Alternatively, have the DEF
tank refilled at a qualified specialist
workshop.
Further information about BlueTEC exhaust
gas aftertreatment and DEF is available at any
authorized Mercedes-Benz Center.
Important notes on topping up G
WARNING
Make sure
R DEF does not come into contact with skin,
eyes, or clothing
R to keep DEF out of the reach of children
If you and/or others have come into contact
with DEF:
R If DEF has gotten into contact with eyes,
flush with plenty of water immediately and
seek medical help.
R Clean

affected skin immediately with plenty
of water.
R If DEF was swallowed, rinse mouth
immediately with plenty of water and drink
plenty of water. Consult a physician. Refueling
173
Driving and parking Z