2013 MERCEDES-BENZ E-Class WAGON parking sensors

Problems with PARKTRONIC
Problem Possible causes/consequences and
M SolutionsOnly the red segments
in the PARKTRONIC
warning
displays are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is
deactivated after
approximately
20 seconds, and the
indicator lamp in the
PARKTRONIC button
lights up. PARKTRONIC has malfunctioned and has switched off.
X
If problems persist, have PARKTRONIC checked at a qualified
specialist workshop. Only the red segments
in the PARKTRONIC
warning

displays are lit.
PARKTRONIC is
deactivated after
approximately
20 seconds. The PARKTRONIC sensors are dirty or there is interference.
X
Clean the PARKTRONIC sensors ( Y page 337).
X Switch the ignition back on. The problem may be caused by an external source of radio or
ultrasound waves.
X
See if PARKTRONIC functions in a different location. Parking Guidance
Important safety notes G
WARNING
Parking Guidance is merely an aid and may
display parking spaces that are not suitable
for parking, for example:
R no-parking areas
R parking spaces with unsuitable surfaces
(road surface)
R driveways
R entrances and exits
Parking Guidance detects and measures
potential parking spaces while driving past.
Changes

to the parking space after this point
are not taken into account, for example if the
vehicle in front of or behind the parking space changes position or objects in the parking
space are moved.
Even when using Parking Guidance, you are
still responsible for driving carefully. If you
rely on Parking Guidance alone, you could
cause an accident and injure yourself and
others.
Safety

always remains your responsibility and
you must continue paying careful attention to
your immediate surroundings when parking
and maneuvering. G
WARNING
Objects located above the height range of
Parking Guidance will not be detected when
the

parking space is measured. These objects
are not taken into account when the parking
procedure is calculated, e.g. overhanging
loads, tail sections or loading ramps of goods Driving systems
205
Driving and parking
Z

Problems with Night View Assist Plus
Problem Possible causes/consequences and
M SolutionsThe picture quality of
Night View Assist Plus
has deteriorated. The windshield wipers are smearing the windshield.
X
Replace the wiper blades ( Y page 134). The windshield is smeared after the vehicle has been cleaned in a
car wash.
X
Clean the windshield (Y page 336). There is windshield chip damage in the camera's field of vision.
X
Replace the windshield. The windshield is fogged up on the inside.
X
Defrost the windshield ( Y page 146). The windshield is iced up.
X
De-ice the windshield ( Y page 145). There is dirt on the inside of the windshield.
X
Clean the inside of the windshield ( Y page 336).Lane Tracking package
General notes The Lane Tracking package consists of Blind
Spot Assist
(Y page 214) and Lane Keeping
Assist (Y page 216).
Blind Spot Assist Important safety notes
G
WARNING
Blind Spot Assist is only an aid designed to
assist driving. It may fail to detect some
vehicles and is no substitute for attentive
driving.
Blind Spot Assist cannot detect road and
traffic

conditions. It may fail to detect narrow
vehicles, such as motorcycles or bicycles, or
may only detect them too late.
Monitoring may be affected by dirty sensors,
strong spray or poor visibility caused by snow, rain or mist, for example. In this case, vehicles
are detected late or not at all.
Always

pay attention to traffic conditions and
your surroundings. Otherwise, you may fail to
recognize dangers in time, cause an accident
and injure yourself and others.
i USA only:
This device has been approved by the FCC
as a “Vehicular Radar System”. The radar
sensor is intended for use in an automotive
radar system only. Removal, tampering, or
altering of the device will void any
warranties, and is not permitted by the
FCC. Do not tamper with, alter, or use in
any non-approved way.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment. 214
Driving systems
Driving and parking

General notes
Blind
Spot Assist uses a radar sensor system
to monitor the areas on both sides of your
vehicle. It supports you from speeds of
approximately 20 mph (30 km/h). A warning
display in the exterior mirrors draws your
attention to vehicles detected in the
monitored area. If you then switch on the
corresponding turn signal to change lane, you
will also receive an optical and audible
collision warning. Blind Spot Assist uses
sensors in the rear bumper for monitoring
purposes.
For Blind Spot Assist to assist you when
driving, the radar sensor system must be
activated (Y page 241) and operational.
Monitoring range of the sensors G
WARNING
Blind Spot Assist monitors certain areas in the
immediate vicinity of your vehicle. Vehicles
that approach and drive past at high speeds
are not detected. There is no display and no
warning.
If the lanes are very wide, it may not be
possible

to monitor the complete width of the
neighboring lane. For this reason, vehicles in
the next lane may not be detected, especially
if they are driving in a staggered formation.
This may be the case if vehicles are driving at
that edge of their lane which is furthest away
from your vehicle.
Always pay attention to traffic conditions and
your surroundings. Otherwise, you may fail to
recognize dangers in time, cause an accident
and injure yourself and others. Example: Sedan
The

Blind Spot Assist monitors the area up to
3.0 m behind your vehicle and directly next to
your vehicle, as shown in the diagram.
If the lanes are narrow, vehicles driving in the
lane beyond the lane next to your vehicle may
be indicated, especially if the vehicles are not
driving in the middle of their lane. This may
be the case if there are vehicles driving at the
inner edge of their lanes.
Due to the nature of the system:
R warnings may be issued in error when
driving close to crash barriers or similar
solid lane borders.
R warnings may be interrupted when driving
alongside long vehicles, for example
lorries, for a prolonged time.
The two radar sensors for Blind Spot Assist
are integrated into the sides of the rear
bumper. Make sure that the bumper is free
from dirt, ice or slush around the sensors. The
sensors must not be covered, for example by
cycle racks or overhanging loads. Following a
severe impact or in the event of damage to
the bumpers, have the function of the sensors
checked at a qualified specialist workshop.
Blind Spot Assist may otherwise not work
properly. Driving systems
215
Driving and parking Z

lane marking, the system recognizes certain
conditions and warns you accordingly.
The warning vibration occurs earlier if:
R
you approach the outer lane marking on a
bend.
R the road has very wide lanes, e.g. a
freeway.
R the
system recognizes solid lane markings.
The warning vibration occurs later if:
R the road has narrow lanes.
R you cut the corner on a bend. Active Driving Assistance package
General notes The Active Driving Assistance package
consists of DISTRONIC PLUS

(Y page 185),
Active Blind Spot Assist (Y page 218) and
Active Lane Keeping Assist (Y page 222).
Active Blind Spot Assist Important safety notes
G
WARNING
Active Blind Spot Assist is only an aid, and
may detect vehicles/obstacles incorrectly or
not at all.
The system may be impaired or may not
function if:
R there is poor visibility, e.g. due to snow,
rain, fog or spray.
R the rear and/or front sensors are dirty.
Active Blind Spot Assist may not detect
narrow vehicles, such as motorcycles or
bicycles, or may only detect them too late. It
cannot detect vehicles that are overtaken at
a

small distance and then enter the blind spot
area.
Active Blind Spot Assist cannot detect road
and traffic conditions. It is not a substitute for
attentive driving. You are responsible for the
vehicle's speed, braking in good time, and
steering correctly. Always adapt your driving style to suit the prevailing road and weather
conditions. Always pay attention to traffic
conditions

and your surroundings. Otherwise,
you may fail to recognize dangers in time,
cause an accident and injure yourself and
others.
i USA only:
This device has been approved by the FCC
as a “Vehicular Radar System”. The radar
sensor is intended for use in an automotive
radar system only. Removal, tampering, or
altering of the device will void any
warranties, and is not permitted by the
FCC. Do not tamper with, alter, or use in
any non-approved way.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
i Canada only: This device complies with
RSS-210 of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause interference,
and
2. this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Removal, tampering, or altering of the
device will void any warranties and is not
permitted. Do not tamper with, alter, or use
the device in any non-approved way.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
General notes
Active Blind Spot Assist uses a radar sensor
system to monitor the side areas of your
vehicle which are in back of the driver. A
warning display in the exterior mirrors draws
your attention to vehicles detected in the
monitored area. If you then switch on the
corresponding turn signal to change lane, you
will also receive an optical and audible
warning. If a risk of lateral collision is
detected, corrective braking may help you 218
Driving systems
Driving and parking

avoid a collision. To support the course-
correcting brake application, Active Blind
Spot Assist uses the forward-facing radar
sensor
system. The free space in the direction
of travel is then evaluated.
Active Blind Spot Assist supports you from a
speed of approximately 20 mph(30 km/h).
For Active Blind Spot Assist to assist you
when driving, the radar sensor system must
be activated ( Y page 241) and operational.
Monitoring area G
WARNING
Active Blind Spot Assist monitors certain
areas
in the immediate vicinity of your vehicle.
Vehicles that approach and drive past at high
speeds are not detected. No visual nor
audible warnings are emitted and the system
does not brake the vehicle to correct your
course.
If the lanes are very wide, it may not be
possible to monitor the complete width of the
neighboring lane. For this reason, vehicles in
the next lane may not be detected, especially
if they are driving in a staggered formation.
This may be the case if vehicles are driving at
that edge of their lane which is furthest away
from your vehicle.
Always pay attention to traffic conditions and
your surroundings. Otherwise, you may fail to
recognize dangers in time, cause an accident
and injure yourself and others. Example: Sedan
Active

Blind Spot Assist monitors the area up
to 10 ft (3.0m) behind your vehicle and
directly next to your vehicle, as shown in the
diagram. For this purpose, Active Blind Spot
Assist uses radar sensors in the rear bumper.
If the lanes are narrow, vehicles driving in the
lane beyond the lane next to your vehicle may
be indicated, especially if the vehicles are not
driving in the middle of their lane. This may
be the case if there are vehicles at the inner
edge of your lane.
Due to the nature of the system:
R warnings may be issued in error when
driving close to crash barriers or similar
solid lane borders.
R warnings may be interrupted when driving
alongside long vehicles, for example
lorries, for a prolonged time.
The Active Blind Spot Assist radar sensors are
integrated into the front and rear bumpers
and behind a cover in the radiator grill. Make
sure that the bumpers and the cover in the
radiator grill are free of dirt, ice or slush. The
rear sensors must not be covered, for
example by cycle racks or overhanging cargo.
Following a severe impact or in the event of
damage to the bumpers, have the function of
the radar sensors checked at a qualified Driving systems
219
Driving and parking Z

Activating/deactivating PRE-SAFE
®
Brake PRE-SAFE
®
Brake is only available in vehicles
with DISTRONIC PLUS.
X Press = or ; on the steering wheel
to select the DriveAssist menu.
X Press the 9 or : button to select
PRE-SAFE Brake.
X Press the a button.
The current selection is displayed.
X To activate/deactivate: press the a
button again.
When PRE-SAFE ®
Brake is activated, the
multifunction
display shows the Ä symbol
as long as the HOLD function is not activated
(Y page 196).
Vehicles with Parking Guidance: if
PARKTRONIC is activated and you are driving
at a speed under 22 mph (35km/h) the j
symbol for Parking Guidance is displayed
instead of the Ä symbol ( Y page 205)
If the PRE-SAFE Brake: Sensors
Deactivated message appears, the radar
sensor system is deactivated.
X Switch on the radar sensor system
(Y page 241).
For more information on PRE-SAFE ®
Brake,
see ( Y page 72).
Activating/deactivating ATTENTION
ASSIST X
Press = or ; on the steering wheel
to select the DriveAssist menu.
X Press 9 or : to select Attention
Assist.
X Press the a button.
The current selection is displayed.
X To activate/deactivate: press the a
button again.
When ATTENTION ASSIST is activated, the
À symbol appears in the multifunction
display when the ignition is on. For further information about ATTENTION
ASSIST, see (
Y page 210).
Activating/deactivating Blind Spot
Assist X
Press = or ; on the steering wheel
to select the DriveAssist menu.
X Press the 9 or : button to select
Blind Spot Asst..
X Press the a button.
The current selection is displayed.
X To activate/deactivate: press the a
button again.
If the Blind Spot Assist Sensors
Deactivated or Act. Blind Spot Asst.
Sensors Deactivated message appears,
the radar sensor system is deactivated.
X Switch on the radar sensor system
(Y page 241).
For further information about Blind Spot
Assist, see (Y page 214).
For further information about Active Blind
Spot Assist, see (Y page 218).
Activating/deactivating Lane Keeping
Assist X
Press = or ; on the steering wheel
to select the DriveAssist menu.
X Press the 9 or : button to select
Lane Keep. Asst.
X Press the a button.
The current selection is displayed.
X Press a to confirm.
When Lane Keeping Assist or Active Lane
Keeping
Assist is activated, the à symbol
appears in the multifunction display when the
ignition is on.
For further information about Active Lane
Keeping Assist, see ( Y page 221). Menus and submenus
237
On-board computer and displays Z

Display messages Possible causes/consequences and
M SolutionsBlind Spot Assist
Currently
Unavailable See
Operator's Manual 
or Active Blind
Spot Assist
Currently
Unavailable See
Operator's Manual Blind Spot Assist or Active Blind Spot Assist is temporarily
inoperative. Possible causes are:
R
the sensors are dirty.
R function is impaired due to heavy rain or snow.
R the radar sensor system is outside the operating temperature
range.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
The yellow 9 indicator lamps also light up in the exterior
mirrors.
When the causes stated above no longer apply, the display
message disappears.
Blind Spot Assist or Active Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Y page 175).
X Clean the sensors ( Y page 337).
X Restart the engine. Blind Spot Assist
Inoperative or 
Active Blind Spot
Assist Inoperative Blind Spot Assist or Active Blind Spot Assist is defective.
The yellow
9 indicator lamps also light up in the exterior
mirrors.
X Visit a qualified specialist workshop. Parking Guidance
Inoperative Parking Guidance is malfunctioning (
Y page 205).
X Restart the engine.
If the display message continues to be displayed:
X Visit a qualified specialist workshop.264
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
M SolutionsParking Guidance
Canceled Parking Guidance is deactivated. Possible causes are:
R
the vehicle is skidding.
R the sensors are dirty.
R a malfunction has occurred.
A warning tone also sounds.
X Reactivate Parking Guidance later ( Y page 205).
If the parking space symbol does not appear in the multifunction
display at speeds below 19 mph (30 km/h):
X Clean the sensors ( Y page 337).
X Restart the engine.
If the parking space symbol still does not appear in the
multifunction display at speeds below
19 mph (30 km/h):
X Visit a qualified specialist workshop. Parking Guidance has been deactivated because you are no longer
following the recommended path.
X
Park again and, while doing so, observe the display messages
in the multifunction display. Parking Guidance
Finished The vehicle is parked. A warning tone also sounds.
The display message disappears automatically.
DISTRONIC PLUS Off DISTRONIC PLUS has been deactivated (
Y page 185).
If it was deactivated automatically, a warning tone also sounds. DISTRONIC PLUS Now
Available DISTRONIC PLUS is operational again after having been
temporarily

unavailable. You can now reactivate DISTRONIC PLUS
(Y page 185). Display messages
265
On-board computer and displays Z