2013 MERCEDES-BENZ E-Class WAGON brake

Problem Possible causes/consequences and
M SolutionsM
AMG vehicles only:
The yellow SPORT
handling
mode warning
lamp is lit while the
engine is running. SPORT handling mode is activated.
G WARNING
When SPORT handling mode is switched on, ESP ®
is unable to
stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Only switch to SPORT handling mode in accordance with the
conditions described in the "Activating/deactivating SPORT
handling mode" section ( Y page 70).äå
The yellow ESP
®
and
ESP ®
OFF warning
lamps are lit while the
engine is running. ESP
®
, BAS, BAS PLUS, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD
function
and hill start assist are not available due to a malfunction.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP ®


is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop.280
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
M Solutions$ (USA only)
J (Canada only)
The red brake system
warning
lamp comes on
while the vehicle is
moving. A warning tone
also sounds. You are driving with the parking brake applied.
X
Release the parking brake.
The warning lamp goes out and the warning tone ceases. 6
The red SRS warning
lamp is lit while the
engine is running.
There is a malfunction in the SRS (Supplemental Restraint
System).
G WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
X Drive on carefully.
X Have SRS checked at a qualified specialist workshop
immediately.
For further information about SRS, see (Y page 41). Indicator and warning lamps in the instrument cluster
281
On-board computer and displays Z

Problem Possible causes/consequences and
M SolutionsX
Leave the vehicle and keep a safe distance from the vehicle until
the engine has cooled down.
X Check the coolant level and add coolant, observing the warning
notes ( Y page 331).
X If you need to add coolant more often than usual, have the
engine coolant system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by snow, slush or ice.
X At coolant temperatures under 248 ‡ (120 †), drive to the next
qualified specialist workshop.
X Avoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-and-go traffic. Driving systems
Problem Possible causes/consequences and
M Solutions·
The red distance
warning lamp lights up
while the vehicle is in
motion.

A warning tone
also sounds. You are approaching a vehicle or a stationary obstacle in your line
of travel at too high a speed.
X
Be prepared to brake immediately.
X Pay careful attention to the traffic situation. You may have to
brake or take evasive action.
Further information on DISTRONIC PLUS ( Y page 185).
Further information on PRE-SAFE ®
Brake (Y page 72). Indicator and warning lamps in the instrument cluster
285
On-board computer and displays Z

The left-hand and right-hand rear seat
backrests can be folded forwards separately
to
increase the cargo compartment capacity.
The combined cargo cover and net can
remain installed.
i When you fold one or both parts of the
rear seat backrests forwards, the
headrests are also lowered if necessary. In
the case of vehicles with memory function,
the respective front seat is moved forwards
slightly to avoid contact with the seat
behind it.
X Vehicles without memory function: if
necessary, move the driver's or front-
passenger seat forwards.
X Pull the left-hand or right-hand release
handle at the rear in cargo
compartment : or at the side beside
backrests ;.
The corresponding backrest folds
forwards.
X Pull the left-hand or right-hand release
handle at the rear in cargo
compartment :.
The corresponding backrest folds
forwards.
X Move the driver's or front-passenger seat
back if necessary.
Folding the rear seat backrest back G
WARNING
Make sure that the rear seat backrest is
correctly engaged. Otherwise, vehicle
occupants could be injured by objects being
thrown around if you
R brake sharply
R change direction suddenly
R are involved in an accident
If the rear seat backrest is not engaged, this
will be shown in the multifunction display in
the instrument cluster.
! Make sure that the seat belt does not
become

trapped when folding the rear seat backrest back. Otherwise, it could be
damaged.
X
Move the driver's or front-passenger seat
forward if necessary.
X Fold seat backrest :
back until it engages.
X Adjust the head restraints if necessary
(Y page 105).
X Move the driver's or front-passenger seat
back if necessary. Securing cargo
Plastic hooks (Sedan) On vehicles without a through-loading feature
in the rear bench seat, six plastic hooks are
installed to the trunk floor. Stowage areas
295
Stowage and features Z

X
Raise box : and press hooks A into
anchorage ? as far as they will go.
X Turn left-hand rotating catch B clockwise
and right-hand rotating catch B counter-
clockwise by 90°.
X To remove: turn left-hand rotating catch
B counter-clockwise and right-hand
rotating catch B clockwise by 90°.
X Move box : downwards and pull it out
from anchorages ?.
i Store the EASY-PACK trunk box on a flat
surface after removal, e.g. on a suitable
shelf. EASY-PACK load-securing kit (Wagon)
Components and storage The EASY-PACK load-securing kit allows you
to use your cargo compartment for a variety
of
purposes. The accessory parts are located
under the trunk floor.
X Open the EASY-PACK folding luggage-
compartment floor

(Y page 302). EASY-PACK load-securing kit accessory parts
:
Telescopic rod
; Bag containing the brackets and luggage
holder
= Folding box
Inserting the brackets into the loading
rail G
WARNING
Distribute the load on the cargo tie down rings
evenly.
Otherwise, vehicle occupants could be
injured

by objects being thrown around if you:
R brake sharply
R change direction suddenly
R are involved in an accident
Please observe the loading guidelines. X
Insert bracket :
into the center of loading
rail ?.
X Press release button ; and push
bracket : into the desired position in
loading rail ?.300
Stowage areas
Stowage and features

Depending on what the customer service
representative agreed with you, the voice
connection
is re-established after the transfer
is complete. If necessary, you will be
contacted at a later time by another means,
e.g. by E-Mail or telephone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
R transfer of service data to the Customer
Assistance center. If a service is overdue,
the COMAND display shows a message
about various special offers at your
workshop.
R monthly status information E-Mail on oil
level, air pressure, maintenance, brakes,
etc. If applicable, you will receive
information on special offers in the E-Mail.
USA only: this information can also be
called up under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(Y page 26).
Information on roadside assistance
(Y page 23).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system.

To do this, an SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
A route can be prepared and sent either by a
customer service representative or via the
mbrace portal on the Internet. Each route can
include up to 20 way points. When a route has
been received by the navigation system,
'Route name' has been saved to
memory card. Do you want to start
route guidance? appears on the COMAND
display. The route is saved to the SD memory
card. X
To start route guidance: select Yes.
An overview of the route is shown in the
display.
i If you select No, the saved route can be
called up later in the navigation menu.
X Select Start.
Route guidance is started.
i Downloaded
and saved data can be called
up again in COMAND. Further information
can be found in the "COMAND", "Online
and Internet services" and "Download
destination/route" sections.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle. If this
selected speed is exceeded by the vehicle, a
message will be sent to the Customer
Assistance center. The Customer Assistance
center

then forwards this information to you.
You can select the way in which you receive
this information beforehand. Possible options
include SMS, E-Mail or an automated call.
The data which is sent to the Customer
Assistance center contains the following
information:
R the location where the speed limit was
exceeded
R the time at which the speed limit was
exceeded
R the selected speed limit which was
exceeded
Geo fencing Geo fencing allows you to select areas which
the

vehicle should not enter or leave. You will
be informed if the vehicle crosses the
boundaries of the selected areas. You can
select the way in which you receive this
information beforehand. Possible options
include SMS, E-Mail or an automated call.
The area can be determined as either a circle
or a polygon with a maximum of ten corners.
You can specify up to ten areas Features
319
Stowage and features Z

!
Do not park the vehicle for an extended
period
straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the
vehicle. This could cause an accident. For
this reason, you must drive particularly
carefully after washing the vehicle until the
brakes have dried. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate

the HOLD function and DISTRONIC
PLUS before the vehicle is washed in an
automatic car wash.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
! Make sure that: R
the
side windows and the sliding sunroof
are fully closed.
R the ventilation/heating is switched off
(the OFF button has been pressed).
R the windshield wiper switch is in position
0.
Otherwise, the vehicle might be damaged.
! In car washes with a towing mechanism,
make sure that the automatic transmission
is in transmission position N, otherwise the
vehicle could be damaged.
R Vehicles with a SmartKey:
Do not remove the SmartKey from the
ignition lock. Do not open the driver's
door or front-passenger door when the
engine is switched off. Otherwise, the
automatic transmission selects park
position P automatically and locks the
wheels. You can prevent this by shifting
the automatic transmission to N
beforehand.
R Vehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P
automatically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N:
X Make sure the vehicle is stationary and the
ignition is switched off.
X Turn the SmartKey to position
2 (Y page 153) in the ignition lock.
Use the SmartKey instead of the Start/
Stop

button on vehicles with KEYLESS-GO.
X Depress and hold the brake pedal.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the parking brake.
X Switch off the ignition and leave the
SmartKey in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start. 334
Care
Maintenance and care

If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in all
countries concerned.
X
Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers G
WARNING
Do not use power washers with circular-jet
nozzles (dirt grinders) to clean your vehicle, in
particular the tires. You could otherwise
damage the tires and cause an accident.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about
the correct distance is available from the
equipment manufacturer. Move the power washer nozzle around
when cleaning your vehicle.
Do

not aim directly at any of the following:
R tires
R door gaps, roof gaps, joints, etc.
R electrical components
R battery
R connectors
R lights
R seals
R trim
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches,

corrosive deposits, areas affected
by corrosion and damage caused by
inadequate care cannot always be completely
repaired. In such cases, visit a qualified
specialist workshop.
X Remove dirt immediately, where possible,
while avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
If water no longer forms "beads" on the paint
surface, use the paint care products
recommended and approved by Mercedes- Care
335
Maintenance and care Z