2013 MERCEDES-BENZ E-Class SEDAN Not starting

ATTENTION ASSIST
Activating/deactivating .................237
Display message ............................ 261
Function/notes ............................. 210
Audio system
see separate operating instructions
Authorized Centers
see Qualified specialist workshop
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshops
see Qualified specialist workshop
AUTO lights
Display message ............................ 257
see Lights
Automatic engine start (ECO start/
stop function) .................................... 159
Automatic engine switch-off (ECO
start/stop function) .......................... 158
Automatic headlamp mode ..............121
Automatic transmission Automatic drive program ............... 166
Changing gear ............................... 164
DIRECT SELECT lever .....................162
Display message ............................ 271
Drive program display ....................162
Driving tips .................................... 164
Emergency running mode ..............169
Engaging drive position .................. 163
Engaging neutral ............................ 163
Engaging park position (AMG
vehicles) ........................................ 163
Engaging reverse gear ................... 163
Engaging the park position ............ 162
Kickdown ....................................... 165
Manual drive program ....................167
Overview ........................................ 161
Problem (malfunction) ...................169
Program selector button ................165
Pulling away ................................... 156
Selector lever ................................ 161
Shift ranges ................................... 166
Starting the engine ........................ 155
Steering wheel paddle shifters ...... 166
Transmission position display ........ 161
Transmission position display
(DIRECT SELECT lever) ................... 162
Transmission positions .................. 164Automatic transmission
emergency mode
...............................
169 B
Bag hook ............................................ 296
BAS (Brake Assist System) ................. 67
BAS PLUS (Brake Assist System
PLUS) .................................................... 68
Battery (SmartKey) Checking ..........................................

81
Important safety notes .................... 81
Replacing ......................................... 81
Battery (vehicle)
Charging ........................................ 350
Display message ............................ 259
Important safety notes .................. 348
Jump starting ................................. 352
Blind Spot Assist
Activating/deactivating ................. 237
Display message ............................ 264
Notes/function .............................. 214
see Active Blind Spot Assist
BlueTEC
Adding DEF .................................... 173
BlueTEC (DEF) .................................... 410
Bottle holder ...................................... 306
Box (trunk) ......................................... 299
Brake Assist see BAS (Brake Assist System)
Brake fluid
Display message ............................ 249
Notes ............................................. 412
Brake lamps
Display message ............................ 255
Brakes
ABS .................................................. 67
BAS .................................................. 67
BAS PLUS ........................................ 68
Brake fluid (notes) .........................412
Display message ............................ 247
Driving tips .................................... 180
High-performance brake system .... 181
Important safety notes .................. 180
Maintenance .................................. 181
Parking brake ................................ 176
Warning lamp ................................. 277 Index
5

Engine
Check Engine warning lamp ........... 282
Display message ............................ 258
ECO start/stop function ................ 157
Engine number ............................... 406
Irregular running ............................ 160
Jump-starting ................................. 352
Starting problems .......................... 160
Starting the engine with the
SmartKey ....................................... 155
Starting with KEYLESS-GO ............. 155
Switching off .................................. 176
Tow-starting (vehicle) ..................... 357
Engine electronics
Problem (malfunction) ...................160
Engine oil
Adding ........................................... 330
Additives ........................................ 411
Checking the oil level ..................... 329
Checking the oil level using the
dipstick .......................................... 330
Display message ............................ 259
Filling capacity ............................... 411
Notes about oil grades ................... 410
Notes on oil level/consumption .... 329
Temperature (on-board computer) . 242
Viscosity ........................................ 411
ESP ®
(Electronic Stability
Program) AMG menu (on-board computer) ... 243
Deactivating/activating (AMG
vehicles) .......................................... 70
Deactivating/activating (except
AMG vehicles) ................................ 236
Deactivating/activating (notes;
except AMG vehicles) ...................... 70
Display message ............................ 247
ETS/4ETS ........................................ 70
Function/notes ................................ 69
Important safety information ........... 69
Warning lamp ................................. 279
ETS/4ETS (Electronic Traction
System) ................................................ 70
Exhaust check ................................... 178
Exhaust tail pipe (cleaning
instructions) ...................................... 338Exterior lighting
Setting options .............................. 120
see Lights
Exterior mirrors
Adjusting ....................................... 114
Dipping (automatic) .......................115
Folding in/out (automatically) ....... 114
Folding in/out (electrically) ........... 114
Folding in when locking (on-board
computer) ...................................... 241
Out of position (troubleshooting) ...115
Setting ........................................... 114
Storing settings (memory
function) ........................................ 116
Storing the parking position .......... 115
Eyeglasses compartment ................. 289 F
Filler cap see Fuel filler flap


First-aid kit ......................................... 342
Flat tire MOExtended tires .......................... 344
Preparing the vehicle .....................344
TIREFIT kit ...................................... 345
Floormat ............................................. 324
Fog lamps Switching on/off ........................... 122
Folding bench seat (cargo
compartment) .................................... 108
Front fog lamps Display message ............................ 255
Switching on/off ........................... 122
Fuel
Additives ........................................ 408
Consumption statistics ..................231
Diesel ............................................ 408
Displaying the current
consumption .................................. 231
Displaying the range ...................... 231
Driving tips .................................... 177
Flexible fuel vehicles ......................409
Fuel gauge ............................... 31, 227
Grade (gasoline) ............................ 407
Important safety notes .................. 407
Premium-grade unleaded gasoline . 407
Problem (malfunction) ...................17210
Index

Sliding sunroof
Important safety notes ....................96
Opening/closing .............................. 97
Problem (malfunction) ...................100
Resetting ......................................... 97
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 81
Changing the programming ............. 80
Checking the battery ....................... 81
Convenience closing feature ............ 94
Convenience opening feature .......... 94
Display message ............................ 274
Door central locking/unlocking ....... 79
Important safety notes .................... 78
Loss ................................................. 83
Mechanical key ................................ 80
Positions (ignition lock) ................. 153
Problem (malfunction) .....................83
Starting the engine ........................ 155
Snow chains ...................................... 365
Sockets Center console .............................. 310
General notes ................................ 309
Luggage compartment ................... 310
Rear compartment ......................... 310
Spare wheel
Stowing .......................................... 400
Specialist workshop ............................ 25
Special seat belt retractor .................. 63
Speed, controlling see Cruise control
Speedometer
Digital ............................................ 231
In the Instrument cluster ......... 31, 227
Segments ...................................... 228
Selecting the unit of
measurement ................................ 238
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 70
Warning lamp ................................. 280
SRS (Supplemental Restraint
System)
Display message ............................ 250
Introduction ..................................... 41Warning lamp ................................. 281
Warning lamp (function) ...................
41
Standing lamps
Changing bulbs .............................. 132
Display message ............................ 256
Switching on/off ........................... 124
Starting (engine) ................................ 155
Steering (display message) ..............273
Steering wheel Adjusting (electrically) ...................112
Button overview ............................... 33
Buttons (on-board computer) ......... 228
Cleaning ......................................... 339
Important safety notes .................. 111
Paddle shifters ............................... 166
Steering wheel heating .................. 112
Storing settings (memory
function) ........................................ 116
Steering wheel heating
Problem (malfunction) ...................112
Switching on/off ........................... 112
Steering wheel paddle shifters ........166
Stopwatch (RACETIMER) ................... 243
Stowage areas ................................... 288
Stowage compartments Armrest (under) ............................. 290
Center console .............................. 289
Cup holders ................................... 305
Eyeglasses compartment ............... 289
Glove box ....................................... 289
Important safety information ......... 288
Rear ............................................... 290
Stowage net ................................... 291
Under driver's seat/front-
passenger seat .............................. 290
Stowage net ....................................... 291
Stowage well beneath the trunk
floor .................................................... 301
Summer tires ..................................... 364
Sun visor ............................................ 306
Supplement Restraint System see SRS (Supplemental Restraint
System)
Surround lighting (on-board
computer) .......................................... 239 Index
17

Suspension tuning
AIRMATIC ...................................... 200
AMG adaptive sport suspension
system ........................................... 200
SETUP (on-board computer) .......... 243
Switching air-recirculation mode
on/off ................................................. 147
Switching off the alarm (ATA) ............75T
Tachometer ........................................ 228
Tailgate Display message
............................ 272
Emergency unlocking .......................92
Important safety notes .................... 87
Limiting the opening angle ............... 90
Opening/closing (automatically
from inside) ...................................... 90
Opening/closing (automatically
from outside) ................................... 89
Opening/closing (from outside) ....... 88
Opening dimensions ...................... 414
Tail lamps
Display message ............................ 255
Tank content
Fuel gauge ............................... 31, 227
Technical data
Emergency spare wheel ................. 402
Information .................................... 404
Tires/wheels ................................. 389
Vehicle data ................................... 414
TELEAID
Call priority .................................... 315
Downloading destinations
(COMAND) ..................................... 316
Downloading routes .......................319
Emergency call .............................. 312
Geo fencing ................................... 319
Important safety notes .................. 311
Locating a stolen vehicle ............... 318
MB info call button ........................ 315
Remote vehicle locking .................. 317
Roadside Assistance button .......... 314
Search & Send ............................... 316
Self-test ......................................... 312
Speed alert .................................... 319
System .......................................... 312Triggering the vehicle alarm ........... 320
Vehicle remote malfunction
diagnosis
....................................... 318
Vehicle remote unlocking .............. 317
Telephone
Accepting a call ............................. 235
Display message

............................ 273
Menu (on-board computer) ............ 234
Number from the phone book ........ 235
Redialing ........................................ 235
Rejecting/ending a call ................. 235
Telescopic rod (EASY-PACK load-
securing kit) ....................................... 301
Temperature Coolant .......................................... 227
Coolant (on-board computer) ......... 242
Engine oil (on-board computer) ...... 242
Outside temperature ...................... 228
Setting (climate control) ................ 144
Theft deterrent systems
ATA (Anti-Theft Alarm system) .........75
Immobilizer ...................................... 74
Through-loading ................................ 293
Through-loading feature ...................293
Time see Separate Operator's Manual
Timing (RACETIMER) .........................243
TIREFIT kit .......................................... 345
Tire pressure Calling up (on-board computer) ..... 370
Checking manually ........................369
Display message ............................ 268
Maximum ....................................... 368
Notes ............................................. 367
Not reached (TIREFIT) .................... 347
Reached (TIREFIT) .......................... 347
Recommended ............................... 366
Tire pressure loss warning system
Important safety notes .................. 369
Restarting ...................................... 370
Tire pressure monitor
Checking the tire pressure
electronically ................................. 372
Warning message .......................... 372
Tire pressure monitoring system
Function/notes ............................. 370
Restarting ...................................... 373
Warning lamp ................................. 286 18
Index

Tires
Aspect ratio (definition) ................. 383
Average weight of the vehicle
occupants (definition) .................... 382
Bar (definition) ............................... 382
Changing a wheel
.......................... 384
Characteristics .............................. 382
Checking ........................................ 363
Definition of terms ......................... 382
Direction of rotation ......................385
Display message ............................ 268
Distribution of the vehicle
occupants (definition) .................... 384
DOT, Tire Identification Number
(TIN) ............................................... 381
DOT (Department of
Transportation) (definition) ............ 382
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 382
GVW (Gross Vehicle Weight)
(definition) ..................................... 383
GVWR (Gross Vehicle Weight
Rating) (definition) .........................383
Important safety notes .................. 362
Increased vehicle weight due to
optional equipment (definition) ...... 382
Kilopascal (kPa) (definition) ........... 383
Labeling (overview) ........................ 378
Load bearing index (definition) ...... 384
Load index ..................................... 381
Load index (definition) ...................383
Maximum loaded vehicle weight
(definition) ..................................... 383
Maximum load on a tire
(definition) ..................................... 383
Maximum permissible tire
pressure (definition) ....................... 383
Maximum tire load ......................... 381
Maximum tire load (definition) .......383
MOExtended tires .......................... 364
Optional equipment weight
(definition) ..................................... 384
PSI (pounds per square inch)
(definition) ..................................... 383
Replacing ....................................... 384
Service life ..................................... 364
Sidewall (definition) .......................384
Speed rating (definition) ................ 383Storing
........................................... 385
Structure and characteristics
(definition) ..................................... 382
Temperature .................................. 378
TIN (Tire Identification Number)
(definition) ..................................... 384
Tire bead (definition)
...................... 384
Tire pressure (definition) ................ 383
Tire pressures (recommended) ...... 382
Tire size (data) ............................... 389
Tire size designation, load-bearing
capacity, speed rating .................... 378
Tire tread ....................................... 363
Tire tread (definition) .....................384
Total load limit (definition) ............. 384
Traction ......................................... 377
Traction (definition) ....................... 384
Tread wear ..................................... 377
Uniform Tire Quality Grading
Standards ...................................... 377
Uniform Tire Quality Grading
Standards (definition) .................... 382
Unladen weight (definition) ............ 383
Wear indicator (definition) .............384
Wheel rim (definition) .................... 382
see Flat tire
Top Tether ............................................ 64
Towing Important safety guidelines ...........354
Installing the towing eye ................ 355
Removing the towing eye ...............355
With the rear axle raised ................ 355
Towing away
With both axles on the ground ....... 356
Tow-starting
Emergency engine starting ............ 357
Important safety notes .................. 354
Transfer case ..................................... 169
Transmission see Automatic transmission
Transmission position display .........162
Transmission position display
(DIRECT SELECT lever) ......................162
Transporting the vehicle .................. 356
Trim pieces (cleaning instructions) . 339
Trip computer (on-board
computer) .......................................... 231 Index
19

The use of seat belts and infant and child
restraint systems is required by law in:
R
all 50 states
R U.S. territories
R the District of Columbia
R all Canadian provinces
Even where this is not required by law, all
vehicle occupants should correctly fasten
their seat belts before starting the journey.
i See "Children in the vehicle"
(Y page 60) for further information on
infants
and children traveling in the vehicle
as well as on child restraint systems.
Correct use of the seat belts G
WARNING
USE SEAT BELTS PROPERLY
R Seat belts can only work when used
properly.

Never wear seat belts in any other
way than as described in this section, as
that could result in serious injuries in the
event of an accident.
R Each occupant should wear their seat belt
at all times, because seat belts help reduce
the likelihood of and potential severity of
injuries in accidents, including rollovers.
The integrated restraint system includes
SRS (driver front air bag, driver's side knee
bag, front-passenger front air bag, side
impact air bags, pelvis air bags, window
curtain air bags for the side windows),
Emergency Tensioning Devices, seat belt
force limiters, and front seat knee bolsters.
The system is designed to enhance the
protection offered to properly belted
occupants in certain frontal (front air bags,
driver's side knee bag and ETDs) and side
(side impact air bags, window curtain air
bags, and ETDs) impacts which exceed
preset deployment thresholds and in
certain rollovers (window curtain air bags
and ETDs).
R Never wear the shoulder belt under your
arm, across your neck or off your shoulder. In a frontal crash, your body would move
too far forward. That would increase the
chance

of head and neck injuries. The seat
belt would also apply too much force to the
ribs or abdomen, which could severely
injure internal organs such as your liver or
spleen.
Adjust the seat belt so that the shoulder
section is located as close as possible to
the middle of the shoulder. It should not
touch the neck. Never pass the shoulder
portion of the seat belt under your arm. For
this purpose, you can adjust the height of
the seat belt outlet.
R Position the lap belt as low as possible on
your hips and not across the abdomen. If
the lap belt is positioned across your
abdomen, it could cause serious injuries in
a crash.
R Never wear seat belts over rigid or
breakable objects in or on your clothing,
such as eyeglasses, pens, keys etc., as
these might cause injuries.
R Make sure the seat belt is always fitted
snugly. Take special care of this when
wearing loose clothing.
R Never use a seat belt for more than one
person at a time. Do not fasten a seat belt
around a person and another person or
other objects at the same time.
R Seat belts should not be worn twisted. In a
crash, you would not have the full width of
the seat belt to distribute impact forces.
The twisted seat belt against your body
could cause injuries.
R Pregnant women should also always use a
lap-shoulder belt. The lap belt portion
should be positioned as low as possible on
the hips to avoid any possible pressure on
the abdomen.
R Place the seat backrest in a position that is
as upright as possible.
R Check your seat belt during travel to make
sure it is properly positioned.56
Occupant safety
Safety

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible.
Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: ( Y page 25).Correcting the driver's seat position
X
Observe the safety guidelines on seat
adjustment ( Y page 103).
X Make sure that seat = is adjusted
properly.
Electrical seat adjustment ( Y page 104)
When adjusting the seat, make sure that:
R you

are as far away from the driver's air bag
as possible.
R you are sitting in a normal upright position.
R you can fasten the seat belt properly. R
you
have moved the backrest to an almost
vertical position.
R you have set the seat cushion angle so that
your thighs are gently supported.
R you can depress the pedals properly.
X Check whether the head restraint is
adjusted properly.
When doing so, make sure that you have
adjusted

the head restraint so that the back
of your head is supported at eye level by
the center of the head restraint.
X Observe the safety guidelines on steering
wheel adjustment ( Y page 111).
X Make sure that steering wheel : is
adjusted properly.
Adjusting the steering wheel electrically
(Y page 112)
When adjusting the steering wheel, make
sure that:
R you can hold the steering wheel with your
arms slightly bent.
R you can move your legs freely.
R you can see all the displays in the
instrument cluster clearly.
X Observe the safety guidelines for seat belts
(Y page 55).
X Check whether you have fastened seat
belt ; properly

(Y page 57).
The seat belt should:
R fit snugly across your body
R be routed across the middle of your
shoulder
R be

routed in your pelvic area across the hip
joints
X Before starting off, adjust the rear-view
mirror and the exterior mirrors in such a
way

that you have a good view of road and
traffic conditions (Y page 114).
X Vehicles with a memory function: save
the
seat, steering wheel and exterior mirror
settings with the memory function
(Y page 116). 102
Correcting the driver's seat position
Seats, steering wheel and mirrors

Replacing bulbs
Important safety notes
Xenon bulbs G
DANGER
Xenon bulbs carry a high voltage. You could
get an electric shock and be seriously or even
fatally injured if you touch the electric
contacts on Xenon bulbs. Therefore, never
remove the cover from Xenon bulbs.
Do not change the Xenon bulbs yourself, but
have them replaced at a qualified workshop.
If your vehicle is equipped with Xenon bulbs,
you can recognize this by the following: the
cone of light from the Xenon bulbs moves
from the top to the bottom and back again
when you start the engine. For this to be
observed, the lights must be switched on
before starting the engine.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly.
Other bulbs G
WARNING
Bulbs and lamps can become very hot. For
this reason, allow them to cool down before
changing them. Otherwise, you could burn
yourself when you touch them.
Keep bulbs out of the reach of children.
Otherwise, they could, for example, damage
the bulbs and injure themselves.
Never use a bulb which has been dropped.
Such a bulb may explode and injure you.
Halogen bulbs are pressurized and could
explode when you change them, especially if
they are very hot. You should therefore wear
eye protection and gloves when you are
changing them.
There are bulbs other than the Xenon bulbs
that you cannot replace. Replace only the
bulbs

listed (Y page 130). Have the bulbs that you cannot replace yourself changed at a
qualified specialist workshop.
If you require assistance changing bulbs,
consult a qualified specialist workshop.
Do

not touch the glass tube of new bulbs with
your bare hands. Even minor contamination
can burn into the glass surface and reduce
the service life of the bulbs. Always use a lint-
free cloth or only touch the base of the bulb
when installing.
Only use bulbs of the correct type.
If the new bulb still does not light up, consult
a qualified specialist workshop.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly. Overview: changing bulbs/bulb types
You
can change the following bulbs. The bulb
type can be found in the legend. Halogen headlamps
:
Low-beam headlamp: H7 55 W
; High-beam headlamp: H7 55 W
= Parking lamp/standing lamp: W 5 W
? Turn signal lamp: 3457A130
Replacing bulbs
Lights and windshield wipers