2013 MERCEDES-BENZ E-Class SEDAN Start

Problems with fuel and the fuel tank
Problem Possible causes/consequences and
M SolutionsFuel is leaking from the
vehicle.
G
Risk of explosion or fire
The fuel line or the fuel tank is faulty.
X Turn the SmartKey to position 0 in the ignition lock and remove
it immediately ( Y page 153).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run
completely dry.
X
Refuel the vehicle with at least 5.3 US qt (5 liters) of diesel.
X Turn the ignition on for approximately ten seconds
(Y page 153).
X Start the engine continuously for up to ten seconds until it runs
smoothly.
or
X Start the engine via the touch-start function. To do this, turn the
SmartKey to position 3 in the ignition lock and then release it
immediately

(Y page 153).
If the engine does not start:
X Turn the ignition on again a maximum of ten seconds
(Y page 153).
X Start the engine again continuously for up to ten seconds until
it runs smoothly.
or
X Start the engine again via the touch-start function.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop.172
Refueling
Driving and parking

Problem Possible causes/consequences and
M SolutionsThe fuel filler flap
cannot be opened. The fuel filler flap is not unlocked.
or
The SmartKey battery is discharged.
X
Unlock the vehicle using the mechanical key ( Y page 80).
X Open the trunk lid or the tailgate.
X Manually unlock the fuel filler flap using the emergency release
(Y page 171). The fuel filler flap is unlocked, but the opening mechanism is
jammed.
X
Consult a qualified specialist workshop. DEF (BlueTEC vehicles only)
Important notes on use To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing
agent DEF. Adding DEF is one of the
tasks performed during maintenance. Under
normal operating conditions, a tank of DEF
lasts until the next service due date.
When the supply of DEF is almost used up,
the Check Additive See Operator's
Manual message is shown in the
multifunction display.
When the DEF supply drops to a minimum, the
Remaining Starts: 16 message is shown
in the multifunction display.
If the Remaining Starts: 16 message
appears in the multifunction display, you can
start the engine another 16 times. If DEF is
not added, it will then not be possible to
restart the engine. Fill the DEF tank with
about 1 gal (3.8l) of DEF or have the DEF tank
refilled at a qualified specialist workshop.
Use the special DEF refill bottle when filling
between maintenance intervals. Contact an
authorized Mercedes-Benz Center with any
questions or, if necessary, contact Roadside
Assistance ( Y page 23).
If the outside temperature is lower than
12 ‡ ( Ò11) †, damage may occur when adding DEF. If DEF is frozen and there is an
active warning indicator, it may not be
possible to add DEF. Park the vehicle in a
warmer place, e.g. in a garage, until DEF has
become

fluid again. It will then be possible to
add DEF again. Alternatively, have the DEF
tank refilled at a qualified specialist
workshop.
Further information about BlueTEC exhaust
gas aftertreatment and DEF is available at any
authorized Mercedes-Benz Center.
Important notes on topping up G
WARNING
Make sure
R DEF does not come into contact with skin,
eyes, or clothing
R to keep DEF out of the reach of children
If you and/or others have come into contact
with DEF:
R If DEF has gotten into contact with eyes,
flush with plenty of water immediately and
seek medical help.
R Clean

affected skin immediately with plenty
of water.
R If DEF was swallowed, rinse mouth
immediately with plenty of water and drink
plenty of water. Consult a physician. Refueling
173
Driving and parking Z

DEF. 1 gal (3.8 l) of DEF is equivalent to
approximately 2 DEF refill bottles. Then
have
the DEF supply checked at a qualified
specialist workshop and completely refilled
if necessary.
X Release DEF refill bottle =.
When DEF refill bottle = is no longer
pressed

down, filling stops. DEF refill bottle
= can be removed when it has been only
partially emptied.
X Turn DEF refill bottle = counter-clockwise
and remove it.
X Mount DEF filler cap ; on the filler neck
and turn it clockwise. X
Replace DEF cover :
as shown and turn it
clockwise as far as it will go.
X Fold the trunk floor down.
X Close the trunk lid.
X Drive faster than 10 mph (16 km/h).
The Check Additive See Operator's
Manual message goes out after
approximately one minute.
i If the Check Additive See
Operator's Manual message continues
to be shown in the multifunction display,
add an additional bottle of DEF.
For further information on DEF, see
(Y page 410). Parking
Important safety notes
G
WARNING
If flammable materials such as leaves, grass
or
twigs are exposed to prolonged contact to
parts of the exhaust system that heat up, they
could ignite. There is a risk of fire.
Park the vehicle so that no flammable
materials come into contact with parts of the
vehicle which are hot. Take particular care not
to park on dry grassland or harvested grain
fields. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with

limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's
equipment.

There is a risk of an accident and
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! A moving vehicle can lead to damage to
the vehicle or damage to the drive train. Parking
175
Driving and parking Z

To ensure that the vehicle is secured against
rolling away unintentionally:
R
the parking brake must be applied.
R the
transmission must be in position P and
the SmartKey must be removed from the
ignition lock.
R on uphill or downhill gradients, the front
wheels must be turned towards the curb. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to
neutral position N when you switch off the
engine. The vehicle may roll away. There is a
risk of an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked
vehicle from rolling away by applying the
parking brake.
Vehicles with automatic transmission X
Shift the transmission to position P.
Using the SmartKey
X Turn the SmartKey to position 0 in the
ignition lock and remove it.
The immobilizer is activated.
X Apply the parking brake firmly.
i If you turn off the engine with the
SmartKey and then remove it from the
ignition lock or open a front door, the
automatic transmission shifts to P
automatically.
Using KEYLESS-GO
X Press the Start/Stop button (Y page
154).
The engine stops and all the indicator
lamps in the instrument cluster go out.
X Apply the parking brake firmly.
i If
you use the Start/Stop button to switch
off the engine, the automatic transmission
shifts to N automatically. If you then open the driver's or front-passenger door, the
automatic transmission shifts to
P.
i In

the event of an emergency, the engine
can be turned off while the vehicle is in
motion by pressing and holding the Start/
Stop button for three seconds.
If you have started the engine with the Start/
Stop button and it cannot be switched off as
described:
X Remove the Start/Stop button from the
ignition lock.
X Insert the SmartKey into the ignition lock.
The engine switches off. The ignition is in
position 0. Parking brake
G
WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer

and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. G
WARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's
equipment.

There is a risk of an accident and
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. 176
Parking
Driving and parking

significantly influence the vehicle's
consumption.
The ECO display consists of three bars:
R
Acceleration
R Constant
R Coasting
The
percent value is the average value of the
three bars. The three bars and the mean value
begin at the value of 50%. A higher
percentage indicates a more economical
driving style.
The ECO display does not provide any
information on the actual consumption. A
fixed percentage count in the ECO display
does not indicate a fixed consumption figure
in l/100 km.
Apart from driving style, consumption is
dependent on many factors such as, e.g.:
R Load
R Tire pressure
R Cold start
R Choice of route
R Electrical consumers switched on
These factors are not taken into
consideration by the ECO display.
The evaluation of your driving style is carried
out using the following three categories:
Acceleration (evaluation of all
acceleration) The bar fills up: The bar empties:
Moderate
acceleration,
especially at high
speeds Sporty acceleration Constant (evaluation of driving style at
any time)
The bar fills up: The bar empties:
Constant speed and
avoidance of
unnecessary
acceleration and
deceleration Speed variations
Coasting (evaluation of total
deceleration)
The bar fills up: The bar empties:
Drive with care and
remove your foot
from

the accelerator
pedal in good time:
the vehicle can
coast without
braking Frequent braking
i
An economical driving style specially
requires driving at moderate engine
speeds.
Achieving a higher value in the categories
"Acceleration" and "Constant":
R observe

the gearshift recommendations.
R drive in drive program E.
i On longer journeys, e.g. on highways, the
only the bar in the "Constant" category
changes.
i The ECO display calculates the driving
style from the start of the journey to the
end. For this reason, the bars change
dynamically at the beginning of the journey.
On longer journeys, there are fewer
changes. For more dynamic changes, carry
out a manual reset.
Further information on the ECO display
(Y page 231). Driving tips
179
Driving and parking Z

Servicing the brakes
G
WARNING
If brake pads or brake fluid other than those
recommended are used, the braking
properties of the vehicle can be degraded to
an extent that safe braking is substantially
impaired. This could result in an accident. G
WARNING
Make sure that you do not endanger other
road users when you apply the brakes.
! If
the red brake warning lamp lights up in
the instrument cluster and you hear a
warning tone while the engine is running,
the brake fluid level may be too low.
Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked
immediately. This work should be carried
out at a qualified specialist workshop.
! Vehicles with 4MATIC: function or
performance tests may only be carried out
on a 2-axle dynamometer. If you are
planning to have the vehicle tested on such
a dynamometer, contact an authorized
Mercedes-Benz Center to obtain further
information first. Otherwise, you could
damage the drive train or the brake system.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition must be switched off
(SmartKey in position 0 or 1 in the ignition
lock or Start/Stop button in position 0 or
1) while the parking brake is being tested
on a brake dynamometer.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system. !
Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition system must be switched
off (SmartKey in position 0 or 1 in the
ignition lock or Start/Stop button in
position 0 or 1) when:
R testing the parking brake on a brake
dynamometer.
R you

intend to have the vehicle towed with
one of the axles raised.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
All checks and maintenance work on the
brake system must be carried out at a
qualified specialist workshop. Consult a
qualified specialist workshop to arrange this.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the
functionality of your brakes at regular
intervals. To do so, press firmly on the brake
pedal when driving at a high speed. This
improves the grip of the brake pads.
You can find a description of Brake Assist
(BAS) on ( Y page 67) or of BAS PLUS on
(Y page 68).
AMG high-performance and ceramic
brakes The AMG brake systems are designed for
heavy loads. This may lead to noise when
braking. This will depend on:
R
speed
R braking force
R environmental conditions, such as
temperature and humidity
The wear of individual components of the
brake

system, such as the brake pads/linings
or brake discs, depends on the individual
driving style and operating conditions.
For this reason, it is impossible to state a
mileage that will be valid under all Driving tips
181
Driving and parking Z

to maintain the preset distance to the vehicle
in front.
If you want DISTRONIC PLUS to assist you,
the radar sensor system must be activated
(Y page 241) and operational.
If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control in the speed range between 20 mph
(Canada:
30 km/h) and120 mph (Canada:
200 km/h). If a vehicle is driving in front of
you, it operates in the speed range between
0 mph (0 km/h) and 120 mph (Canada:
200 km/h).
Do not use DISTRONIC PLUS while driving on
roads with steep gradients.
As DISTRONIC PLUS transmits radar waves,
it can resemble the radar detectors of the
responsible authorities. You can refer to the
relevant chapter in the Operator's Manual if
questions are asked about this.
i USA only:
This device has been approved by the FCC
as a “Vehicular Radar System”. The radar
sensor is intended for use in an automotive
radar system only. Removal, tampering, or
altering of the device will void any
warranties, and is not permitted by the
FCC. Do not tamper with, alter, or use in
any non-approved way.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
i Canada only: This device complies with
RSS-210 of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause interference,
and
2. this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Removal, tampering, or altering of the
device will void any warranties and is not
permitted. Do not tamper with, alter, or use
the device in any non-approved way. Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
Cruise control lever :
To store the current speed or a higher
speed
; To store the current speed or a lower
speed
= To deactivate DISTRONIC PLUS
? To store the current speed or calling up
the last stored speed
A To set the specified minimum distance
Activating DISTRONIC PLUS Important safety notes
G
WARNING
The vehicle can be braked when DISTRONIC
PLUS
is activated. For this reason, deactivate
DISTRONIC PLUS if the vehicle is to be set in
motion by other means (e.g. in a car wash or
by towing).
Activation conditions
In order to activate DISTRONIC PLUS, the
following conditions must be fulfilled:
R the engine must be started. It may take up
to two minutes after pulling away before
DISTRONIC PLUS is operational.
R the parking brake must be released.
R ESP ®
must be active, but not intervening.
R the transmission must be in position D.
R the hood must be closed.188
Driving systems
Driving and parking

DISTRONIC PLUS uses additional information
from your navigation system so that it can
react appropriately to certain traffic
situations. This is the case if, while following
a
vehicle, DISTRONIC PLUS is active and you:
R approach or drive through a traffic circle
R approach a T-intersection
R turn off at a freeway exit
Even if the vehicle in front leaves the
detection range, DISTRONIC PLUS
temporarily maintains the current driving
speed and does not accelerate. This is based
on the current map data in the navigation
system. Example: traffic circle
The current speed is maintained:
R
approximately ten seconds before the
traffic circle/T-intersection and for
approximately

1.5 seconds when driving in
the traffic circle
R approximately twelve seconds before
reaching a freeway exit and approximately
four seconds after the freeway exit
Afterwards, the vehicle accelerates back to
the set speed you specified.
Stopping G
WARNING
Never get out of the vehicle when DISTRONIC
PLUS is activated.
DISTRONIC PLUS must also never be
operated, activated or deactivated by a
passenger or from outside the vehicle. DISTRONIC PLUS does not replace the
parking brake and must not be used for
parking.
The DISTRONIC PLUS braking effect is
canceled and the vehicle can start moving if:
R
DISTRONIC PLUS is deactivated using the
cruise control lever.
R you accelerate.
R there is a malfunction in the system or an
interruption in the power supply, e.g.
battery failure.
R the electrical system in the engine
compartment, the battery or the fuses are
tampered with.
R the battery is disconnected.
If you wish to leave the vehicle or park it,
deactivate DISTRONIC PLUS and secure the
vehicle against rolling away. G
WARNING
Hybrid vehicles: be sure to read the "HYBRID"
supplement. Otherwise, you could fail to
recognize dangers.
If DISTRONIC PLUS detects that the vehicle
in

front is stopping, it brakes your vehicle until
it is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
i Depending on the specified minimum
distance, your vehicle will come to a
standstill at a sufficient distance behind the
vehicle in front. The specified minimum
distance is set using the control on the
cruise control lever. Driving systems
191
Driving and parking Z