2013 MERCEDES-BENZ E-Class SEDAN Esp off

Problems with the transmission
Problem Possible causes/consequences and
M SolutionsThe transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into second
gear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position D or R.
If D
is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system

or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey or
the Start/Stop button in position 0 or 1) if:
R the parking brake is being tested on a
brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be
damaged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles. Refueling
Important safety notes
G
WARNING
Gasoline and diesel fuels are highly flammable
and poisonous. They burn violently and can
cause serious injury.
Never allow sparks, flames or smoking
materials near gasoline or diesel fuel!
Turn off the engine before refueling.
Whenever you are around gasoline or diesel
fuel, avoid inhaling fumes and any skin or
clothing contact. Extinguish all smoking
materials.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging your
health. G
WARNING
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gasoline
to spray back out when removing the fuel Refueling
169
Driving and parking
Z

pump nozzle, which could cause personal
injury.
G
WARNING
E85 fuel (ethanol) and its vapours are
poisonous, highly flammable and highly
combustible. E85 fuel can cause serious
injury
if ignited, if you come into contact with
it you or if you inhale fuel vapors. Avoid
inhaling E85 fuel vapors and avoid skin
contact with E85 fuel. Extinguish any naked
flames before refueling. Keep sparks away
from E85 fuel, and do not smoke. G
WARNING
Do not fill diesel tanks with gasoline. Do not
mix diesel fuel with gasoline. Otherwise the
fuel

system and engine could be damaged. In
addition, the vehicle could catch fire.
! Do not use gasoline to refuel vehicles with
a diesel engine. Do not use diesel to refuel
vehicles with a gasoline engine. Even small
amounts of the wrong fuel result in damage
to the fuel system and the engine.
! Do not switch on the ignition if you
accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel lines.
Notify a qualified specialist workshop and
have the fuel tank and fuel lines drained
completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection
system could be blocked by particles from
the fuel can.
Further information on fuel and on fuel grades
can be found in the "Fuel" section
(Y page 407). Refueling
Opening/closing the fuel filler flap :
To open the fuel filler flap
; To insert the fuel filler cap
= Tire pressure table
? Fuel type to be used
The fuel filler flap is unlocked or locked
automatically when you open or close the
vehicle with the SmartKey or with KEYLESS-
GO.
The position of the fuel filler cap is displayed
8 in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle.
Opening X
Switch off the engine.
X Remove the SmartKey from the ignition
lock.
X KEYLESS-GO: open the driver’s door.
This corresponds to key position 0:
"SmartKey removed".
The driver’s door can be closed again.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap opens slightly.
X Open the fuel filler flap fully.
X Turn the fuel filler flap counter-clockwise
and remove it.170
Refueling
Driving and parking

Servicing the brakes
G
WARNING
If brake pads or brake fluid other than those
recommended are used, the braking
properties of the vehicle can be degraded to
an extent that safe braking is substantially
impaired. This could result in an accident. G
WARNING
Make sure that you do not endanger other
road users when you apply the brakes.
! If
the red brake warning lamp lights up in
the instrument cluster and you hear a
warning tone while the engine is running,
the brake fluid level may be too low.
Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked
immediately. This work should be carried
out at a qualified specialist workshop.
! Vehicles with 4MATIC: function or
performance tests may only be carried out
on a 2-axle dynamometer. If you are
planning to have the vehicle tested on such
a dynamometer, contact an authorized
Mercedes-Benz Center to obtain further
information first. Otherwise, you could
damage the drive train or the brake system.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition must be switched off
(SmartKey in position 0 or 1 in the ignition
lock or Start/Stop button in position 0 or
1) while the parking brake is being tested
on a brake dynamometer.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system. !
Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition system must be switched
off (SmartKey in position 0 or 1 in the
ignition lock or Start/Stop button in
position 0 or 1) when:
R testing the parking brake on a brake
dynamometer.
R you

intend to have the vehicle towed with
one of the axles raised.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
All checks and maintenance work on the
brake system must be carried out at a
qualified specialist workshop. Consult a
qualified specialist workshop to arrange this.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the
functionality of your brakes at regular
intervals. To do so, press firmly on the brake
pedal when driving at a high speed. This
improves the grip of the brake pads.
You can find a description of Brake Assist
(BAS) on ( Y page 67) or of BAS PLUS on
(Y page 68).
AMG high-performance and ceramic
brakes The AMG brake systems are designed for
heavy loads. This may lead to noise when
braking. This will depend on:
R
speed
R braking force
R environmental conditions, such as
temperature and humidity
The wear of individual components of the
brake

system, such as the brake pads/linings
or brake discs, depends on the individual
driving style and operating conditions.
For this reason, it is impossible to state a
mileage that will be valid under all Driving tips
181
Driving and parking Z

speed of the vehicle to the previously
stored speed.
Setting a speed G
WARNING
Keep in mind that it may take a brief moment
until the vehicle has made the necessary
adjustments.
Increase
or decrease the set vehicle speed to
a value that the prevailing road conditions and
legal speed limits permit. Otherwise, sudden
and unexpected acceleration or deceleration
of the vehicle could cause an accident and/
or serious injury to you and others. X
Press the cruise control lever up : for a
higher

speed or down ; for a lower speed.
X To adjust the set speed in 1 mph
increments

(1 km/h increments): briefly
press the cruise control lever up : or
down ; to the pressure point.
Every time the cruise control lever is
pressed up : or down ; the last speed
stored is increased or reduced.
X To adjust the set speed in 5 mph
increments (10 km/h increments):
press the cruise control lever up : or
down ; to beyond the pressure point.
Every time the cruise control lever is
pressed up : or down ; the last speed
stored is increased or reduced.
i Cruise control is not deactivated if you
depress the accelerator pedal. For
example, if you accelerate briefly to overtake, cruise control adjusts the
vehicle's speed to the last speed stored
after you have finished overtaking.
Deactivating cruise control There are several ways to deactivate cruise
control:
X
Briefly press the cruise control lever
forwards :.
or
X Brake.
Cruise control is automatically deactivated if:
R you depress the parking brake.
R you are driving at less than

20 mph
(30 km/h).
R ESP ®
intervenes or you deactivate ESP ®
.
R you shift the transmission to position N
while driving.
If cruise control is deactivated, you will hear
a warning tone. You will see the Cruise
Control Off message in the multifunction
display for approximately five seconds.
i When you switch off the engine, the last
speed stored is cleared. DISTRONIC PLUS
Important safety notes G
WARNING
Hybrid vehicles: be sure to read the "HYBRID"
supplement. Otherwise, you could fail to
recognize dangers. Driving systems
185
Driving and parking Z

G
WARNING
The DISTRONIC PLUS requires familiarity with
its operational characteristics. We strongly
recommend that you review the following
information carefully before operating the
system. G
WARNING
The DISTRONIC PLUS is a convenience
system. Its speed adjustment reduction
capability is intended to make cruise control
more
effective and usable when traffic speeds
vary. It is not however, intended to, nor does
it, replace the need for extreme care.
The responsibility for the vehicle's speed,
distance to the preceding vehicle and, most
importantly, brake operation to ensure a safe
stopping distance, always remains with the
driver.
The DISTRONIC PLUS cannot take street and
traffic conditions into account.
Complex driving situations are not always
fully recognized by the DISTRONIC PLUS. This
could result in wrong or missing distance
warnings. G
WARNING
DISTRONIC PLUS distance is not a substitute
for
the active intervention of the driver. It does
not detect pedestrians or stationary objects,
nor can it detect, recognize or predict the
road's course or the movements of vehicles
in front. DISTRONIC PLUS can only brake the
vehicle using 40% of the vehicle's maximum
available brake force.
DISTRONIC PLUS may not detect narrow
vehicles driving in front, e.g. motorcycles, or
vehicles driving in the lane beyond the lane
next to your vehicle, especially if the vehicles
are not driving on the middle of their lane.
The driver must always pay careful attention
to the road, weather and traffic conditions.
The driver must drive, steer and brake in a
manner which will allow him to always have
control of the vehicle. Sources of high-frequency radio waves, such
as toll stations, speed-measuring radar, etc.,
can cause DISTRONIC PLUS to fail
temporarily.
G
WARNING
The DISTRONIC PLUS cannot take road and
traffic conditions into account. Only use the
DISTRONIC PLUS if the road, weather and
traffic conditions make it advisable to travel
at a constant speed. G
WARNING
Use of the DISTRONIC PLUS can be
dangerous on slippery roads. Rapid changes
in tire traction can result in wheel spin and
loss of control.
The DISTRONIC PLUS does not function in
adverse

sight and distance conditions. Do not
use the DISTRONIC PLUS during conditions of
fog, heavy rain, snow or sleet. G
WARNING
The DISTRONIC PLUS cannot take weather
conditions into account. Switch off the
DISTRONIC PLUS or do not switch it on if:
R roads

are slippery or covered with snow or
ice. The wheels could lose traction while
braking or accelerating, and the vehicle
could skid.
R the DISTRONIC PLUS system sensor covers
are dirty or visibility is diminished due to
snow, rain or fog, for example. The distance
control system functionality could be
impaired.
Always pay attention to surrounding traffic
conditions even while the DISTRONIC PLUS is
switched on. Otherwise, you may not be able
to recognize dangerous situations until it is
too late. This could cause an accident in which
you and/or others could be injured. G
WARNING
The "Resume" function should only be
operated if the driver is fully aware of the 186
Driving systems
Driving and parking

R
the driver's door must be closed when you
shift from P to D or your seat belt must be
fastened.
R the front-passenger door and rear doors
must be closed.
R the vehicle must not skid.
Activating while driving X
Briefly pull the cruise control lever towards
you ;, or press it up : or down =.
DISTRONIC PLUS is selected.
X Press the cruise control lever repeatedly
up : or down = until the desired speed
is set.
X Remove your foot from the accelerator
pedal.
Your

vehicle adapts its speed to that of the
vehicle in front, but only up to the desired
stored speed.
When driving at speeds below 20 mph
(30 km/h),
you can only activate DISTRONIC
if the vehicle in front has been detected and
is shown in the multifunction display. If the
vehicle in front is no longer detected and
displayed, DISTRONIC PLUS switches off and
a tone sounds.
i If you do not fully release the accelerator
pedal, the DISTRONIC PLUS Override
message appears in the multifunction
display. The set distance to a slower-
moving vehicle in front will then not be
maintained. You will be driving at the speed
you determine by the position of the
accelerator pedal. Activating when driving towards a
stationary vehicle
X
Briefly pull the cruise control lever towards
you ;, or press it up : or down =.
DISTRONIC PLUS is selected.
X Press the cruise control lever repeatedly
up : or down = until the desired speed
is set.
If the vehicle in front of you is stationary, you
can
only activate DISTRONIC PLUS once your
vehicle is stationary as well.
i DISTRONIC PLUS can only be activated at
under 20 mph(30 km/h) if a vehicle in front
has been detected. Therefore, the
DISTRONIC PLUS distance display in the
instrument cluster should be activated
(Y page 236).
i You can use the cruise control lever to set
the stored speed and the control on the
cruise control lever to set the specified
minimum distance (Y page 193).
Pulling away and driving G
WARNING
When you step on the brake pedal, you switch
off the DISTRONIC PLUS except when the
vehicle

is at a standstill. The DISTRONIC PLUS
will no longer brake your vehicle. You are
always responsible for maintaining a distance
from other vehicles, observing road speeds
and braking well in advance.
X If the vehicle in front pulls away:
remove
your foot from the brake pedal.
X
or
X Accelerate briefly.
Your vehicle pulls away and adapts its
speed to that of the vehicle in front.
If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control.
If DISTRONIC PLUS detects that the vehicle
in front has slowed down, it brakes your Driving systems
189
Driving and parking Z

vehicle. In this way, the distance you have
selected is maintained.
If DISTRONIC PLUS detects that the vehicle
in front is driving faster, it accelerates your
vehicle, but only up to the speed you have
stored.
Changing lanes
G
WARNING
DISTRONIC PLUS and Active Blind Spot Assist
are only aids designed to assist driving.
They do not relieve you of the responsibility
of paying attention. The driver remains fully
responsible for the vehicle's distance from
other vehicles, the vehicle's speed and for
braking
in good time. Always pay attention to
traffic conditions and your surroundings.
Otherwise, you may fail to recognize dangers
in time, cause an accident and injure yourself
and others.
If you change to the passing lane, DISTRONIC
PLUS supports you when:
R you are driving faster than
40 mph(60 km/h).
R DISTRONIC PLUS is maintaining the
distance to a vehicle in front.
R you switch on the appropriate turn signal.
R DISTRONIC PLUS does not detect a danger
of collision.
If these conditions are fulfilled, your vehicle
is accelerated. Acceleration will be
interrupted if changing lanes takes too long
or if the distance between your vehicle and
the vehicle in front becomes too small.
i When changing lanes, DISTRONIC PLUS
monitors the left lane on left-hand drive
vehicles and the right lane on right-hand
drive vehicles. Vehicles with COMAND/Audio 50
Example: traffic circle
i
The following function is not operational
in all countries.
DISTRONIC

PLUS uses additional information
from your navigation system so that it can
react appropriately to certain traffic
situations. This is the case if, while following
a vehicle, DISTRONIC PLUS is active and you:
R approach or drive through a traffic circle
R approach a T-intersection
R turn off at a freeway exit
Even if the vehicle in front leaves the
detection range, DISTRONIC PLUS
temporarily maintains the current driving
speed and does not accelerate. This is based
on the current map data in the navigation
system.
The current speed is maintained:
R approximately 10 seconds before the
traffic circle/T intersection and
approximately 1.5 seconds when driving on
a traffic circle
R approximately 12 seconds before reaching
a freeway exit and approximately
4 seconds after the freeway exit
Afterwards, the vehicle accelerates back to
the set speed you specified.
Vehicles with COMAND
i The following function is not operational
in all countries. 190
Driving systems
Driving and parking

or if the vehicle in front is no longer
detected.
R ESP ®
intervenes or you deactivate ESP ®
.
R the
transmission is in the P, R or N position.
R you switch off the radar sensor system
(Y page 241).
R you pull the cruise control lever towards
you in order to pull away and the front-
passenger door or one of the rear doors is
open.
R the vehicle has skidded.
If DISTRONIC PLUS is deactivated, you will
hear a warning tone. You will see the
DISTRONIC PLUS Off message in the
multifunction display for approximately five
seconds.
Tips for driving with DISTRONIC PLUS Important safety notes
G
WARNING
The DISTRONIC PLUS works to maintain the
speed
selected by the driver unless a moving
obstacle proceeding directly ahead of it in the
same travel direction is detected (e.g.
following another vehicle ahead of you at your
set distance).
This means that:
R Your vehicle can pass another vehicle after
you have changed lanes.
R While in a sharp turn or if the preceding
vehicle is in a sharp turn, the DISTRONIC
PLUS could lose sight of the preceding
vehicle. Your vehicle could then accelerate
to the previously selected speed.
The DISTRONIC PLUS regulates only the
distance between your vehicle and those
directly ahead of it. It may not register
stationary objects in the road, e.g.:
R a stopped vehicle in a traffic jam
R a disabled vehicle
R an oncoming vehicle The driver must always be alert, observe all
traffic

and intercede as required by means of
steering or braking the vehicle. G
WARNING
The DISTRONIC PLUS should not be used in
snowy or icy road conditions.
The

following contains descriptions of certain
road and traffic conditions in which you must
be particularly attentive. In such situations,
brake if necessary. DISTRONIC PLUS is then
deactivated.
Cornering, going into and coming out of a
bend The ability of DISTRONIC PLUS to detect
vehicles when cornering is limited. Your
vehicle may brake unexpectedly or late.
Vehicles traveling on a different line
DISTRONIC PLUS may not detect vehicles
traveling on a different line. The distance to
the vehicle in front will be too short. Driving systems
195
Driving and parking Z