2013 MERCEDES-BENZ E-Class SEDAN Speed

Depending on what the customer service
representative agreed with you, the voice
connection
is re-established after the transfer
is complete. If necessary, you will be
contacted at a later time by another means,
e.g. by E-Mail or telephone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
R transfer of service data to the Customer
Assistance center. If a service is overdue,
the COMAND display shows a message
about various special offers at your
workshop.
R monthly status information E-Mail on oil
level, air pressure, maintenance, brakes,
etc. If applicable, you will receive
information on special offers in the E-Mail.
USA only: this information can also be
called up under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(Y page 26).
Information on roadside assistance
(Y page 23).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system.

To do this, an SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
A route can be prepared and sent either by a
customer service representative or via the
mbrace portal on the Internet. Each route can
include up to 20 way points. When a route has
been received by the navigation system,
'Route name' has been saved to
memory card. Do you want to start
route guidance? appears on the COMAND
display. The route is saved to the SD memory
card. X
To start route guidance: select Yes.
An overview of the route is shown in the
display.
i If you select No, the saved route can be
called up later in the navigation menu.
X Select Start.
Route guidance is started.
i Downloaded
and saved data can be called
up again in COMAND. Further information
can be found in the "COMAND", "Online
and Internet services" and "Download
destination/route" sections.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle. If this
selected speed is exceeded by the vehicle, a
message will be sent to the Customer
Assistance center. The Customer Assistance
center

then forwards this information to you.
You can select the way in which you receive
this information beforehand. Possible options
include SMS, E-Mail or an automated call.
The data which is sent to the Customer
Assistance center contains the following
information:
R the location where the speed limit was
exceeded
R the time at which the speed limit was
exceeded
R the selected speed limit which was
exceeded
Geo fencing Geo fencing allows you to select areas which
the

vehicle should not enter or leave. You will
be informed if the vehicle crosses the
boundaries of the selected areas. You can
select the way in which you receive this
information beforehand. Possible options
include SMS, E-Mail or an automated call.
The area can be determined as either a circle
or a polygon with a maximum of ten corners.
You can specify up to ten areas Features
319
Stowage and features Z

Make sure that the windshield wipers are
switched off. Remove the SmartKey or make
sure that no ignition position has been
selected with KEYLESS-GO. All indicator
lamps must be off in the instrument panel.
! Make
sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield
wipers or the hood. X
Make sure that the windshield wipers are
turned off.
X Pull release lever : on the hood.
The hood is released. X
Reach into the gap, pull hood catch
handle ; up and lift the hood.
If you lift the hood approximately
15 inches

(40 cm), the hood is opened and
held open automatically by the gas-filled
struts. Closing the hood G
WARNING
When closing the hood, use extreme caution
not to catch hands or fingers. Be careful that
you do not close the hood on anyone.
Make sure the hood is securely engaged
before driving off. Do not continue driving if
the hood can no longer engage after an
accident, for example. The hood could
otherwise come loose while the vehicle is in
motion and injure you and/or others.
X Lower the hood and let it fall from a height
of approximately

8 inches (20cm).
X Check that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force. Radiator
Vehicles
with a diesel engine: do not cover
the radiator, for example with a winter front
or bug cover. The readings of the on-board-
diagnostic system may otherwise be
inaccurate. Some of these readings are
required by law and must be accurate at all
times. Engine oil
General notes G
WARNING
Hybrid vehicles: be sure to read the "HYBRID"
supplement. Otherwise, you could fail to
recognize dangers.
Depending on the driving style, the vehicle
consumes up to 0.9 US qt

(0.8 liters) of oil
over a distance of 600 miles (1,000 km). The
oil consumption may be higher than this when
the vehicle is new or if you frequently drive at
high engine speeds. Engine compartment
329
Maintenance and care Z

Cleaning the rear view camera
!
Do not clean the camera lens and the area
around the rear view camera with a power
washer. X
Use clear water and a soft cloth to clean
camera lens :.
Cleaning the exhaust pipes !
Do not clean the exhaust pipe with
alkaline-based cleaning agents, such as
wheel cleaner.
Impurities combined with the effects of road
grit

and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in
winter and after washing.
X Clean the exhaust pipe with a chrome care
product

tested and approved by Mercedes-
Benz. Interior care
Cleaning the display !
For cleaning, do not use any of the
following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household
cleaning agents
These

may damage the display surface. Do
not put pressure on the display surface when cleaning. This could lead to
irreparable damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a
commercially available microfiber cloth
and TFT/LCD display cleaner.
X Dry the display surface using a dry
microfiber cloth.
Cleaning Night View Assist Plus G
WARNING
Always remember that your primary
responsibility
is to drive the vehicle. The driver
must always concentrate on the road. For
your safety and the safety of others, stop the
vehicle before trying to clean fogged-up
windows or to clean the window in front of the
Night View Assist Plus camera.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers
a distance of 44 feet (approximately 14 m) per
second.
! Never clean the camera lens. When
cleaning the field of vision of the driving
systems, make sure that you do not spray
glass cleaner on the camera lens. If the
camera lens is dirty, visit a qualified
specialist workshop. X
Fold down the camera cover by recess :.338
Care
Maintenance and care

Vehicles with a collapsible spare wheel
:
Towing eye
; One pair of gloves
= Jack
? Folding wheel chock
A Alignment bolt
B Sheet for faulty wheel
C Tire inflation compressor
D Lug wrench
E Fuse allocation chart
X Open the trunk lid.
X Lift the trunk floor upwards (Y page 301). Flat tire
Preparing the vehicle
Information on changing/mounting a wheel
(Y page 384).
Vehicle preparation is not necessary on
vehicles with MOExtended tires.
Your vehicle may be equipped with:
R MOExtended tires (tires with run-flat
characteristics) (Y page 344)
R a TIREFIT kit (Y page 345)
R an emergency spare wheel
(Y page 398)
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps.
X Apply the parking brake. X
Bring the front wheels into the straight-
ahead position.
X Shift the transmission to position P.
X Vehicles with AIRMATIC: make sure that
"normal" level is selected

(Y page 199).
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 154).
X All occupants must get out of the vehicle.
Make

sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door. MOExtended tires (tires with run-flat
properties)
G
WARNING
When driving in emergency mode, the driving
characteristics deteriorate, e.g. when
cornering, accelerating quickly and when
braking. There is a risk of an accident.
Do not exceed the stated maximum speed.
Avoid

abrupt steering and driving maneuvers,
and driving over obstacles (curbs, potholes,
off-road). This applies in particular to a laden
vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.344
Flat tire
Breakdown assistance

R
you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tire.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop
with regard to their further use. The
defective tire must be replaced in every case.
With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires.
MOExtended tires may only be used in
conjunction with an active tire pressure loss
warning system or with an active tire pressure
monitor.
The maximum driving distance is
approximately 50 miles (80 km) when the
vehicle is partially laden, and approximately
18 miles (30 km) when the vehicle is fully
laden.
In addition to the vehicle load, the driving
distance possible depends upon:
R Speed
R Road condition
R Outside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving
conditions/maneuvers, or it can be increased
through a moderate style of driving.
The maximum permissible distance which
can be driven in run-flat mode is counted from
the moment the tire pressure loss warning
appears in the multifunction display.
Do not exceed a vehicle speed of 50 mph
(80 km/h).
i When changing or replacing one or all of
the tires, note the label "MOExtended".
Take note also of the size specified for the
vehicle.
i Vehicles equipped with MOExtended tires
are not equipped with a TIREFIT kit at the
factory. It is therefore recommended that
you additionally equip your vehicle with a TIREFIT kit if you mount tires that do not
feature
run-flat properties, e.g. winter tires.
A TIREFIT kit may be obtained from a
qualified specialist workshop. TIREFIT kit
Using the TIREFIT kit TIREFIT is a tire sealant.
TIREFIT can be used to seal small punctures
of up to 0.16 inches

(4 mm), particularly on
the tire tread. You can use TIREFIT at outside
temperatures down to Ò4 ‡ (Ò20 †). G
WARNING
In the following situations, the tire sealant is
unable to provide sufficient breakdown
assistance, as it is unable to seal the tire
properly:
R there

are cuts or punctures in the tire larger
than those mentioned above.
R the wheel rim is damaged.
R you have driven at very low tire pressures
or on a flat tire.
There is a risk of an accident.
Do not drive any further. Contact a qualified
specialist workshop. G
WARNING
The tire sealant is harmful and causes
irritation. It must not come into contact with
your skin, eyes or clothing or be swallowed.
Do

not inhale TIREFIT fumes. Keep tire sealant
away from children. There is a risk of injury.
If you come into contact with the tire sealant,
observe the following:
R Rinse off the tire sealant from your skin
immediately with water.
R If the tire sealant comes into contact with
your eyes, immediately rinse them
thoroughly with clean water.
R If tire sealant is swallowed, immediately
rinse your mouth out thoroughly and drink Flat tire
345
Breakdown assistance
Z

Do not switch off the tire inflation
compressor during this phase.
X Allow the tire inflation compressor to run
for five minutes. The tire should then have
attained a pressure of at least
180 kPa
(1.8 bar/26 psi).
If a tire pressure of 180 kPa
(1.8 bar/26 psi)
has been attained after five minutes:
(Y page 347).
If a tire pressure of 180 kPa (1.8 bar/26 psi)
has not been attained after five minutes:
(Y page 347).
i If tire sealant leaks out, allow it to dry. It
can then be removed like a layer of film.
If your clothes are soiled with tire sealant,
have them cleaned with perchloroethylene
at a dry cleaner as soon as possible.
Tire pressure not reached If a pressure of 180 kPa

(1.8 bar/26 psi) has
not been achieved after five minutes:
X Switch off the tire inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tire.
X Very slowly drive forwards or reverse
approximately

30 ft (10 m).
X Pump up the tire again.
After a maximum of five minutes the tire
pressure

must be at least 180 kPa (1.8 bar/
26 psi). G
WARNING
If the required tire pressure is not reached
after the specified time, the tire is too badly
damaged. The tire sealant cannot repair the
tire

in this instance. Damaged tires and a tire
pressure that is too low can significantly
impair the vehicle's braking and driving
characteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop. Tire pressure reached G
WARNING
A tire temporarily sealed with tire sealant
impairs the driving characteristics and is not
suitable for higher speeds. There is a risk of
accident.
You should therefore adapt your driving style
accordingly

and drive carefully. Do not exceed
the specified maximum speed with a tire that
has been repaired using tire sealant.
! Residue from the tire sealant may come
out of the filler hose after use. This could
cause stains.
Therefore, place the filler hose in the plastic
bag which contained the TIREFIT kit. H
Environmental note
Have the used tire sealant bottle disposed of
professionally, e.g. at a qualified specialist
workshop.
If

a tire pressure of 180 kPa (1.8 bar/26 psi)
has been attained after five minutes:
X Switch off the tire inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tire.
X Stow the tire sealant bottle and the tire
inflation compressor.
X Pull away immediately.
The

maximum speed for a tire treated with
tire sealant is 50 mph (80 km/h). The upper
part of the TIREFIT sticker must be affixed
to the instrument cluster in the driver's
field of vision.
X Stop after driving for approximately ten
minutes and check the tire pressure with
the tire inflation compressor.
The tire pressure must now be at least
130 kPa (1.3 bar/19 psi). G
WARNING
If the required tire pressure is not reached
after driving for a short period, the tire is too
badly

damaged. The tire sealant cannot repair
the tire in this instance. Damaged tires and a Flat tire
347
Breakdown assistance
Z

Make sure that:
R
the jumper leads are not damaged.
R when
the jumper cables are connected to the battery, uninsulated sections of the terminal
clamp do not come into contact with other metal sections.
R the jumper cables cannot come into contact with parts such as the V-belt pulley or the fan.
These parts move when the engine is started and while it is running.
X Apply the parking brake firmly.
X Shift the transmission to position P.
X Switch off all electrical consumers (e.g. radio, blower, etc.).
X Open the hood (Y page 328).
Position number B
identifies the charged battery of the other vehicle or an equivalent jump-
starting device. X
Slide cover : of positive terminal ; in the direction of the arrow.
X Connect positive terminal ; on your vehicle to positive terminal = of donor battery B
using the jumper cable, always begin with positive terminal ; on your own vehicle first.
X Start the engine of the donor vehicle and run it at idling speed.
X Connect negative terminal ?
of donor battery B to ground point A of your vehicle using
the jumper cable, connecting the jumper cable to donor battery B first.
X Start the engine.
X Before disconnecting the jumper cables, let the engine run for several minutes. Jump-starting
353
Breakdown assistance Z

X
First, remove the jumper cables from ground point A and negative terminal ?, then from
positive terminal ; and positive terminal =, each time beginning at the contacts on your
own vehicle first.
X Close cover : of positive terminal ; after removing the jumper cables.
X Have the battery checked at a qualified specialist workshop.
i Jump-starting is not considered to be a normal operating condition.
i Jumper cables and further information regarding jump starting can be obtained at any
qualified specialist workshop. Towing and tow-starting
Important safety notes
G
WARNING
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions

included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle. G
WARNING
If you tow the vehicle, you must use a rigid
towing bar if:
R the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the power supply
or the vehicle's electrical system.
The

power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore, deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
! Only

secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
this could damage the vehicle. If in doubt,
recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to position P when
the driver's or front-passenger door are
opened, which could lead to damage to the
transmission.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
! If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle. 354
Towing and tow-starting
Breakdown assistance